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Jun 29Wed
  1. SAP Concur Blog

    The Hidden Costs of a Bad Expense Process

    A SAP Concur blog post outlines the hidden costs of a sluggish, manual expense process. Relying on paper and spreadsheets leads to back-and-forth communication among finance, employees, and managers, with every claim requiring manual validation and approval. Paper receipts get lost and manual data entry invites errors. Employees delay submissions due to tedium, hurting cash flow, and reimbursement averages nine days from approval. The post also notes that without automation, companies miss spend-analysis opportunities, while automated systems can reduce expense submission complications and errors by 36%.

  2. SAP Concur Blog

    Improving Financial Visibility: Automating Expense Management

    A SAP Concur blog post emphasizes the importance of financial visibility, noting that without comprehensive reporting tools, there are gaps in spend visibility, especially in employee spend and accounts payable. It cites a 2017 Forrester survey of 378 global finance and IT leaders, showing only 38% of companies are very satisfied with their T&E reporting and analytical capabilities. Manual processes like spreadsheets are slow and error-prone. The article recommends automated cloud-based solutions to improve data accessibility, reduce data entry time, and cut reporting time from weeks to minutes. The same survey shows 38% of IT and finance decision makers cite increasing automation as a top…

  3. SAP Concur Blog

    Is Meaningless Work What You Hired People To Do?

    A SAP Concur blog post notes that cumbersome travel and expense processes can lead to employee dissatisfaction and turnover. It recommends simplifying processes, eliminating paper receipts, and automating approvals and expense management to boost productivity and engagement. Citing the Great Resignation, it emphasizes that employees leave due to unnecessary processes. With SAP Concur tool enhancements, companies can control costs, simplify processes, and free finance teams for strategic work.

  4. SAP Concur Blog

    SAP Concur: AP Automation and Cost Control in Higher Education

    A SAP Concur blog post discusses accounts payable challenges facing higher education institutions during the pandemic: declining enrollments, student refunds, campus closures, and paper invoice backlogs from remote work. It cites an IDC white paper reporting that organizations using Concur Invoice saw average annual benefits of $662,700 ($3,258 per 1,000 invoices) and a three-year ROI of 634%.

  5. SAP Concur Blog

    SAP Concur: How Much Can SMBs Really Benefit from Invoice Management Automation?

    A SAP Concur blog post examines the potential benefits of invoice management automation for small-to-midsize businesses (SMBs) in accounts payable (AP). Citing AMI-Partners, it notes the typical SMB works with 190 suppliers and vendors, generating 2,280 checks annually if one check per vendor per month; 42% of surveyed SMBs report invoice reconciliation errors; and accounting/finance staff spend 14% of their time each week processing invoices. The post states automated invoicing solutions yield average annual savings of US$34,000 and US$11 per invoice, and promotes Concur Invoice and its ROI calculator.

  6. SAP Concur Blog

    Pandemic Year Two: How Companies Adapted Travel and Expense Management

    A SAP Concur blog post reviews how companies adapted travel and expense management during the first two years of the pandemic. Serco used Concur Travel reports to quickly locate employees and facilitate safe returns; Penn State managed unused airfare through an online booking tool; CAF America allocated $1,500 per employee for home office equipment, with 80% submitting reimbursements totaling over $42,000 in under two weeks; The Tech Interactive adopted cloud solutions for electronic invoicing and mobile expense reporting.

  7. SAP Concur Blog

    How Finance Automation Improves Business Cash Flow

    A SAP Concur blog post explains how finance automation improves business cash flow. Manual paper-based processes make information hard to find in a timely manner, while automation solutions like Concur Invoice and Concur Expense allow data to flow automatically into systems, providing real-time visibility. The article cites Hammerson as an example, where spend visibility enabled better cash flow forecasting for growth planning. Automation also generates standard reports automatically, speeds up AP processes to reduce late payment fees, and frees up finance team time. Research suggests finance automation saves over 15% of time for those processing expenses and invoices.

  8. SAP Concur Blog

    SAP Concur: How Expense Automation Supports Business Recovery and Growth

    A SAP Concur blog post argues that controlling spend and optimizing cash flow can help companies of all sizes be more resilient, but manual expense management processes make that elusive. It cites a 2020 Oxford Economics survey of 2,000 small and midsize businesses: almost all respondents plan to shift manual finance processes into the digital realm over the next few years; 45% expect to increase efficiency by minimizing error, risk, and cost, 43% expect to boost productivity via transformation and intelligent process automation, and 40% expect to free up employees for higher-level tasks. The post promotes Concur Expense features such as customizable expense policies, expense visibility, an…

  9. SAP Concur Blog

    SAP Concur Wins G2 Best Software Award for 5th Consecutive Year and Leads Multiple Grid Reports

    SAP Concur announced it was named a 2025 G2 Best Software Award winner on the Best Accounting and Finance Software list, its fifth consecutive year, based on nearly 6,000 reviews. Additionally, SAP Concur was recognized as a leader in G2's Summer 2025 Grid Reports across four categories: Expense Management, Travel Management, Invoice Management, and AP Automation, earning 43 leader awards including Small-Business, Mid-Market, and Enterprise segments. User reviews cite automated T&E management, reduced manual processes, improved compliance, and faster reimbursements.

  10. SAP Concur Blog

    Tackling Expense Chaos with Automated Solutions Built for SMBs

    A SAP Concur blog post notes that SMB growth brings more employee spending and expense reports, while manual processes are inefficient and risky. Studies show automated travel and expense users save an average of US$30,000 annually, or about $600 per year per employee using the application, and $20 per expense report. The post recommends choosing cloud expense management solutions with automation, spend visibility, data consolidation, and scalability.

  11. SAP Concur Blog

    SAP Concur: What Does Automating Expense Reporting Have to Do with Boosting Productivity and Compan…

    A SAP Concur blog post cites Gallup data that only 15% of full-time employees are highly engaged, while 85% are not engaged or actively disengaged. AMI-Partners research shows 93% of SMBs have employees who travel for work regularly, but only 21% use a dedicated travel and expense solution, and more than half lack well-defined travel and expense policies. The article says SAP Concur customers save on average US$23 per expense report.

  13. SAP Concur Blog

    How to Gain Visibility and Control of Employee Spend

    Employee-initiated spend includes not only travel and expense but also other operational spend. Timely expense recognition is critical for financial health. According to GBTA, 37% of hotel reservations and 15% of air bookings are made outside corporate channels, creating 'invisible spend.' SAP Concur's Triplink tool helps capture this spend, improving visibility and control.

  14. SAP Concur Blog

    IDC and SAP Concur Release Travel and Expense Management Maturity Model

    A SAP Concur blog post introduces a travel and expense management maturity model developed with IDC, dividing corporate spend management into five stages: legacy applications, automated point solutions, connected platform ecosystem, integrated application suites, and intelligent/predictive processes. The post notes legacy systems relying on spreadsheets and non-integrated systems risk untimely expenses, inaccurate accruals, and non-compliant spend, while the final stage uses predictive processes, machine learning-based fraud detection, and near real-time data visibility to increase business agility and resilience.

  15. SAP Concur Blog

    Manage Your Business and Personal Trips in TripIt. Here’s How

    SAP Concur published a blog post introducing a new email setting in TripIt that allows users to control which itineraries are shared with SAP Concur. Users can customize plan-sharing preferences for each connected email address, such as setting work email to auto-share and personal email to not share. Users can also edit individual trips to choose whether to share. The feature aims to help users separate business and personal travel while streamlining expense reporting.

  16. SAP Concur Blog

    Brex and SAP Concur Partnership Expands Through Brex Rewards Center

    SAP Concur announced an expansion of its partnership with Brex, featuring SAP Concur solutions in the Brex Rewards Center. In spring 2020, Brex launched an integration with Concur Expense that allows charges on a Brex card to seamlessly flow into Concur Expense. Brex is changing the corporate lending landscape by opening up opportunities to a segment previously untouched by many corporate card programs.

  18. SAP Concur Blog

    SAP Concur: Controlling Expense Fraud to Keep 5% of Revenue

    Citing the Oversight Systems 2017 Spend Analysis Report, SAP Concur says the typical organization loses 5% of annual revenue to fraud, with 89% of that being asset misappropriation including expense reimbursement schemes, and 50% due to weak internal controls. It offers six tips: robust travel and expense policies, tools that make compliance easier, catching spend anomalies before they happen, reducing mileage padding, audits, and automatic monitoring of expense claim data. SAP Concur says it connects to spending data from suppliers, credit providers and other sources, and uses Concur Intelligence for reports, dashboards and real-time alerts.

  19. SAP Concur Blog

    Automating AP and Expense Processes: The Secret to Controlling Stress

    This SAP Concur blog post emphasizes the importance of automating accounts payable and expense processes to control stress. It notes that nearly half of all accountants work more than 13 extra days per year, and automation provides real-time spend visibility, improves operational efficiency, and promotes work-life balance. Through examples, it shows how automated solutions reduce errors, save time, and boost employee satisfaction.

  20. SAP Concur Blog

    Keep Your Small Business Competitive with the Right Financial Solutions

    A SAP Concur blog post notes that as manual financial tasks become automated, cloud-based expense management solutions are proliferating, and small businesses need to choose the right tools based on their situation. It suggests answering three questions to determine automation needs: whether employee fraud needs addressing, whether spend is managed reactively or proactively, and whether there is sufficient visibility into cash flow and expenses. Automated expense management systems capture and process expenses, improve audit efficiency, and spot discrepancies; mobile-enabled solutions allow employees to submit expenses on the road, providing near real-time spending data. The article also re…

  21. SAP Concur Blog

    We're Not the Best Just Because We Say We Are

    A SAP Concur blog post aims to clarify common misconceptions about spend management solutions. It emphasizes that a true solution should focus on both end-user experience and the experience of finance managers, providing data analysis and compliance support. The post also distinguishes between 'connected' and 'integrated' and notes that reporting and analytics capabilities vary by provider, requiring complete data capture and professional analytical support.

  22. SAP Concur Blog

    Manage Small Business Travel with SAP Concur Solutions

    SAP Concur offers integrated travel solutions for small businesses to streamline travel and expense management. The mobile app and TripIt Pro enable travelers to book flights and hotels, track loyalty programs, and automatically sync receipts to Concur Expense. Companies can choose from lightly managed options like TripLink or fully managed programs with Concur Travel and a TMC.

  23. SAP Concur Blog

    4 Best Practices for Healthcare Mileage Reporting

    An SAP Concur blog post notes that healthcare customers spend 11% on personal car mileage, more than double the average of any other industry. As the number of Americans aged 65 and older doubles in coming decades, demand for mobile healthcare will grow, with more nurses and hospice workers traveling by car. The article offers four best practices: clearly define mileage reimbursement policies, set high expectations for visibility and control, adopt GPS automated tracking for accuracy, and enable mobile app-based reimbursement. Research shows companies save an average of 20% on costs after moving from self-reported mileage to automated GPS tracking.

  24. SAP Concur Blog

    Amazon Business Integration Launches for Concur Expense

    SAP Concur announced a new Amazon Business Integration for Concur Expense. Available for free via the SAP Concur App Center, the integration reduces the time and effort required for employees to create expense reports from Amazon Business purchases and increases data accuracy. Amazon Business purchases automatically appear in an employee's available expenses, eliminating the need to upload or track down receipts. The integration is easy to set up with just a few clicks from administrators and is available for U.S.-based Amazon Business spend.

  25. SAP Concur Blog

    SAP Concur Podcast Conversation with neylux: Innovating Approval Workflows

    SAP Concur published a podcast conversation with Siegfried Krause, co-founder of neylux, a 2020 Partner Innovation Award winner, sharing how they helped a customer automate approval workflows. neylux implemented a passive approval model where employees enter data, Concur Audit performs compliance checks, and managers receive a summary page and PDF via email without active approval. The solution reduced the reimbursement cycle from two to three weeks to one week.

  26. SAP Concur Blog

    How to waste time…efficiently

    This SAP Concur blog post discusses how businesses can use time efficiently, emphasizing the importance of digital technology for SME growth. It cites research that 53-60% of SMEs say new technology solutions have improved workflows. The article recommends investing in digital tools like automated travel and expense management to save time and boost productivity.

  27. SAP Concur Blog

    From Spreadsheets to the Cloud: Bentley's Digital Transformation of T&E

    Bentley is a technology company serving engineering, architecture, and construction firms globally, with more than 3,000 employees across 50 countries; T&E is its second-largest controllable annual expense. The company initially managed T&E with spreadsheets and email, adopted an on-premise SAP solution in 2010, and moved to Concur's cloud solution in 2013, enabling automated approvals, e-receipts, automatic currency conversion, and mobile expense reporting, integrated with SAP ERP and SuccessFactors.

  29. SAP Concur Blog

    There's a Hole in My Data! Plug These Finance Gaps With Automation

    This SAP Concur blog post highlights that manual processes create blind spots in financial data, with 81% of finance leaders lacking complete visibility over T&E and invoice spend. Automation improves visibility, controls the second largest expenditure, speeds supplier payments, and ensures policy compliance. It cites SAP Concur processing nearly 124.6 million expense claims and 58.7 million travel bookings in 2017.

  30. SAP Concur Blog

    SAP Concur Releases Guide for Creating Corporate Expense Policies, Covering Expense Types and Best…

    The SAP Concur blog has published a guide on creating effective corporate expense policies. The article details what constitutes a business expense, the main types of expenses (fixed, variable, periodic), and common expense categories (such as travel, meals, remote work). The guide also provides key steps for developing an expense policy, including identifying clear categories, using simple language, defining approval processes, updating regularly, and integrating systems, while emphasizing the importance of policy compliance and employee satisfaction.

  31. SAP Concur Blog

    SAP Concur: Three Data-Driven Strategies for Better Fraud Detection

    A SAP Concur blog post presents fraud detection strategies shared by Ford Motor Company and CenterPoint Energy in an ACFE webinar: combining p-card data with expense reports to analyze trends; reviewing employee spend in all investigations; and using systems to analyze 100% of transactions and flag risks. In the Ford case, reviewing two years of expense reports uncovered $3,000 in fraudulent spend.

  32. SAP Concur Blog

    Logoplaste Customer Story: A Fast Track to the Cloud

    Portuguese plastic packaging company Logoplaste partnered with SAP Concur and Accenture to deploy a cloud-based expense and travel management solution across 18 countries. The project rolled out in two waves, starting with Portugal, USA, Canada, Brazil, UK, and Luxembourg, then expanding to 12 more countries. After implementation, the average time between expense preparation and payment is less than 11 days, and 11 countries use an exclusively digitized process. Over 1,000 users have submitted more than 1,000 expense reports, with a user rating of 4.3/5.

  33. SAP Concur Blog

    SAP Concur: Best Practices for an Employee Spend Fraud Mitigation Program

    A SAP Concur blog post focuses on fraud arising from employee spending, both intentional and accidental, and mitigation measures. It cites the ACFE 2018 Global Study on Occupational Fraud and Abuse, which reports 5% of a typical organization's revenue is lost to fraud each year and 83% of fraud cases involve asset misappropriation; the median loss of asset misappropriation was $154K, with expense reimbursements making up 14% of risk in that fraud category. It also cites a 2017 Oversight report finding 37% of business travelers had at least one exception on their expense reports. Recommended practices include an integrated platform, budget control, 100% auditing and automated GPS mileage tra…

  34. SAP Concur Blog

    SAP Concur: Five Things AP Teams Didn't Sign Up For and the Automation Way Out

    SAP Concur lists five things AP teams didn't sign up for: tedious manual invoice processing, being overwhelmed by paper invoices, lacking authority to fix broken processes while being scapegoated, feeling ignored, and working weekends to approve invoices. The post states most SMBs have two to four AP professionals processing hundreds or thousands of paper invoices monthly. Manual processes cause difficulty tracking spending, incomplete documentation, duplicate data, poor cash flow visibility, and slow approvals. SAP Concur recommends invoice automation to cut processing time, free teams for spend analysis and cost-saving, and claims automation saves companies tens of thousands of dollars an…

  35. SAP Concur Blog

    Embracing Digital Solutions and Engaging Employees

    A SAP Concur blog post discusses the cost control and compliance pressures facing finance teams, as well as employee turnover risk. It notes that digital solutions such as automation, machine learning, AI, and ERP integration can improve employee experience and efficiency. Using SAP Concur solutions can reduce time to fill out an expense report by 43%, time to reimburse expenses by 50%, and increase employees following T&E policies by 32%. The post also poses five key questions to help finance leaders reimagine travel, invoice, and expense management.

  36. SAP Concur Blog

    SAP Concur Shares Tips for Creating Effective T&E Policies

    A SAP Concur blog post discusses how to create T&E policies that support employees while controlling costs. It recommends keeping policies simple to avoid ambiguous booking rules that lead to mistakes and hidden spend; talking to road warriors to understand their needs; and making it easy for employees to find and follow the rules. The article notes that when compliance is simpler, more people do it, leading to better spend control and employee satisfaction.

  37. SAP Concur Blog

    C-Suite Panel: Insights on Business Travel Return and Risk Management

    In a C-Suite panel hosted by SAP Concur, former executives from Andeavor, Kennametal, and Florida Crystals shared insights on the return of business travel, risk management, and cloud technology. More than half of respondents in a recent Economist research report expect to rely on business travel as much or more than pre-pandemic. Almost three-quarters of U.S. respondents say they have experienced an increase in 'maverick spending' by employees, largely due to more employees working from home. The panel recommended adding a pre-trip approval process and using AI and ML to turn transaction data into insights.

  38. SAP Concur Blog

    SAP Concur Shares Expense Management Benchmarks to Boost Workforce Productivity

    SAP Concur article states that many customers have observed an uptick in workforce productivity by encouraging corporate card usage and leveraging automation tools to submit, review, approve, and pay expenses. It provides expense workflow benchmarks: if employees take longer than 22 days to submit an expense, managers longer than two days to approve, and accounts payable longer than three days to pay, adjustments to policies and timelines may be needed. Best practices include implementing card feeds, reviewing expense workflow reports, soliciting feedback, adjusting policies, and educating teams.

  39. SAP Concur Blog

    Rethink Your Spend Management KPIs

    SAP Concur introduces a spend management KPI scorecard to help companies rethink how they measure spending. The article notes that spending patterns have changed significantly over the past two years, and if KPIs haven't been adjusted, companies may be measuring the wrong things. The scorecard offers 17 new indicators covering risk measurement, program performance, budget accuracy, and more, highlighting that duplicate mileage submissions increased 2,127% in the last quarter of last year.

  40. SAP Concur Blog

    ACFE Report: Median Occupational Fraud Loss in Financial Services Reaches $110,000

    A SAP Concur blog post cites the ACFE's 2018 global report on occupational fraud and abuse: total occupational fraud losses reached $7 billion, with median reported fraud losses of $153,000 for insurance and $110,000 for financial services. The most common schemes in banking and finance were corruption (36%) and cash on hand (23), while insurance saw more corruption (45%) and billing (20%). The report found organizations with internal anti-fraud controls had lower fraud instances, and those proactive with data monitoring and analysis saw 52% lower losses and 58% faster detection.