SAP Concur's blog discusses how AI is transforming travel management by connecting booking, expense, and approval processes. It cites that organizations using AI-powered Concur Travel and Expense report 19.2% faster travel bookings, 21% lower travel and expense costs, and 78% improvement in policy compliance.
SAP Concur's blog highlights the real value of AI in spend management, unifying travel, expense, and invoice processes. It cites that users achieve 406% ROI over three years, 21% lower travel and expense costs, and 78% improvement in policy compliance.
SAP Concur has been named #1 in the G2 Summer 2026 Expense Management Grid Report, also ranking #1 across 38 G2 Grid Reports. The recognition is based on feedback from 7,000+ customers, highlighting ease of use, automated workflows, and the value of integrated travel and expense management.
Kayak for Business, Blockskye, and FCM announced a partnership to create an enterprise travel platform combining booking, payments, and servicing. The platform aims to address fragmentation in corporate travel operations, integrating Kayak's booking capabilities, Blockskye's payments and expense infrastructure, and FCM's global travel management network. Additionally, FCM parent Flight Centre Travel Group is investing $5 million in Blockskye for early access to its blockchain-based payments platform.
SAP Concur introduces Joule, embedding AI directly into travel and expense workflows for autonomous spend management. Joule handles natural language booking requests, auto-generates expense reports, applies policy in real time, and proactively prompts for missing information. It is embedded in SAP Concur, requiring no additional tools, and helps travel managers, finance teams, and employees improve efficiency, reduce violations, and minimize rework. Joule is built on SAP's trusted data foundation, ensuring enterprise-grade security and responsible AI practices.
SAP Concur customers use WalkMe, a digital adoption platform, to embed guidance directly into the Concur experience, providing real-time help when users make decisions. Customers report fewer support tickets and improved compliance; for example, one customer reduced out-of-system spend from 60% to 20%. WalkMe helps employees correct errors in the moment, reducing rejections and rework, while improving policy compliance and cost control. The platform is scalable without adding headcount and delivers fast time-to-value.
This week's travel tech news includes: Emburse launches AI agent for automated expense reporting; Agoda launches multi-product booking engine; NextTrip appoints new CTO; Yanolja acquires Indian hotel platform InnKey; Lufthansa City Center partners with Acai Travel; Perk partners with CLEAR for airport services discounts. These developments showcase AI applications in expense management, booking, and hotel operations, as well as industry consolidation trends.
SAP Concur published an article on how public sector and regulated industries can modernize safely. It argues that incremental improvements, clearer audit trails, embedded policy controls, and visibility within workflows reduce operational risk, rather than large-scale transformation. It emphasizes that delaying modernization creates its own risks, such as manual processes and disconnected systems leading to audit complexity and reporting delays.
SAP Concur blog discusses that after finance teams deploy automated expense tools, early results are positive, but inconsistencies emerge later, such as out-of-policy expenses being approved and teams interpreting policies differently. This stems from a lack of governance. With global business travel spend projected at $1.69 trillion, small inconsistencies can multiply. The article recommends aligning policy design, approval logic, and governance to ensure automation delivers consistency and confidence.
Clarasight, a data management specialist for corporate travel, has secured $11.5 million in a Series A round led by AlleyCorp. The funding will support product development and expansion across North America and Europe. The platform integrates data from TMCs, expense tools, card programs, and HR systems into an AI-ready model, replacing manual processes and catching out-of-policy spend.
SAP Concur blog explains operating expenses (OpEx) definition, categories (fixed vs variable, direct vs indirect), and importance. It emphasizes expense visibility for budgeting, cost optimization, and risk identification, and recommends automated expense management platforms like SAP Concur for efficiency and control.
SAP Concur article discusses the importance of automated fraud detection in expense management. Citing 2025 report: 77% of finance leaders know an AP fraud victim in past five years, only 35% consider their prevention measures very effective. It highlights AI/ML for real-time monitoring and anomaly detection, and introduces SAP Concur solutions.
SAP Concur article explores miscellaneous expenses definition, misuse risks (compliance, budgeting, fraud), and best practices. Emphasizes that misc expenses may mask waste and compliance issues, recommending clear boundaries, regular reviews, increased documentation, automated flagging, and employee training. SAP Concur offers smart categorization and policy enforcement.
A SAP Concur blog post discusses the importance of transparency in regulated industries, noting that cybersecurity has become the top external concern for finance leaders. It emphasizes that fragmented data and manual processes weaken accountability and increase risk. Leading organizations build trust through real-time visibility, policy enforcement, and audit readiness. The post also mentions the average data breach cost of $4.4 million, highlighting the financial impact of visibility gaps.
IDC research shows that businesses using SAP Concur Travel & Expense gain over $3.1 million in average annual benefits, with a three-year ROI of 406%. Savings come from travel bookings, expense management efficiency, and improved compliance, including reduced errors and time savings.
At SAP Concur Fusion 2026, SAP Concur showcased AI-driven innovations including Joule integration with Microsoft 365, new Expense Automation and Pre-Submit Audit Agents, and deepened partnerships with Amex and Visa. Concur Travel expanded to India, and TripIt Pro added new risk alerts.
The article argues that healthcare organizations often fail compliance due to lack of controls in everyday financial transactions, not missing policies. In 2026, increased scrutiny under the Sunshine Act, Stark Law, and Anti-Kickback Statute demands embedded controls in travel, education, recruiting, and other spend. SAP Concur recommends monitoring five high-risk areas and adopting integrated platforms for pre-spend compliance.
SAP Concur has been named #1 on G2's 2026 Best Accounting and Finance Software list, marking its sixth consecutive year receiving a G2 Best Software Award. The ranking is based on nearly 6,500 authentic user reviews. SAP also earned the top spot on the Best German Software list. Users praise its integration, automation, compliance, and ease of use.
SAP Concur has enhanced its integration with Uber for Business, enabling automatic employee directory sync, smart filters, and preview-before-invite. Admins can sync employee data directly from SAP Concur, filter by team, region, department, etc., reducing manual upkeep. SAP Concur remains the system of record, ensuring alignment across travel, meals, and expense data.
Based on user reviews from G2 and TrustRadius, SAP Concur earns higher ratings in long-term fit, efficiency, mobile functionality, rules enforcement, and reporting analytics. On TrustRadius, SAP Concur scores 8.3/10 overall, compared to Emburse's 7.9. User feedback highlights SAP Concur's strengths in automation, compliance, and scalability.
SAP Concur recaps 2025 innovations, including general availability of Joule AI assistant, Receipt Analysis Agent, Complete unified solution with Amex GBT, Microsoft Teams integration, enhanced Uber for Business integration, new NetSuite connector, support for over 90 languages, and more. These updates aim to improve travel and expense management efficiency, compliance, and user experience.
Based on user reviews from TrustRadius and G2, SAP Concur outperforms Coupa in overall rating, willingness to buy again, value for price, and travel and expense management features. SAP Concur scores higher on mobile experience and AI automation, while Coupa is less mobile-friendly.
Perk (formerly TravelPerk) launched Perk Events, an AI-powered module automating the full team event planning lifecycle, from venue selection to travel, attendee management, and communication, supporting events from 9 to 5,000 people. Perk's research found 71% of employees have helped plan team events, with 50% doing so outside their core responsibilities; top pain points were venue sourcing, budget approvals, and travel coordination (39%, 39%, 37%). Forrester Consulting research commissioned by Perk shows 57% of companies have minimally or non-automated event processes.
SAP Concur announced that its travel and expense management product has again been recognized as a 2026 G2 Best Software Award winner in Enterprise Travel and Expense Management, and earned multiple Leader designations across small-business, mid-market and enterprise categories. G2's quarterly Grid Reports are powered entirely by real, verified user feedback. SAP Concur said the recognition reflects continued customer confidence in its product's integration, ease of use and performance at scale.
SAP Concur says AI-generated receipts are evading traditional human audits because they are visually realistic and can have metadata stripped or faked. Its AI-powered auditing solution Verify has helped customers identify thousands of AI-generated receipts, with a detection rate roughly 18 times higher than earlier checks focused only on known online receipt generators. Chris Juneau, senior vice president and head of Product Marketing at SAP Concur, said about 1% of reviewed receipts have been flagged as potentially AI-generated, created by tools including ChatGPT, Gemini and Stable Diffusion, and that AI is not increasing the frequency of expense fraud but changing how it occurs. With near…
SAP Concur published a blog highlighting how its travel and expense management solutions use AI innovation, automated compliance, and spend visibility to help customers like Mastercard and ACV Auctions improve efficiency and save costs.
SAP Concur Travel and Expense has again won the TrustRadius Buyer's Choice Award, which is based entirely on customer sentiment. More than 1,500 verified reviews highlight time savings, helpful mobile features, budget visibility, and intuitive workflows. SAP Concur previously won the 2025 Buyer's Choice Award, Top-Rated status in both Expense Management and Travel Management categories, and the 2022 Most Loved Award.
SAP Concur gathered insights from global CFOs on the core skills finance leaders need, including agility and a growth mindset, strategic foresight and data leadership, digital and AI fluency, change management, and communication and collaboration. It also recommends building future-ready finance teams through training, automation, and cross-functional collaboration while addressing the ongoing finance talent shortage.
MediaKind's Corporate Travel and Expense Manager Amber Lee shared her journey from Concur skeptic to champion on the SAP Concur Conversations podcast. She emphasized leading with empathy and context to drive adoption, empowering users by helping them understand the reasons behind policies to improve compliance, and community as a critical but underrated tool. She has over 15 years of experience driving user adoption.
Perk (formerly TravelPerk), a travel and spend management platform, signed a multi-year partnership to become the Official Work Automation Partner of the future Audi F1 Team. Perk will use its AI-powered platform to automate manual tasks such as travel bookings, expense management and invoice processing, supporting the team's complex operations across 24 race destinations on five continents. Perk branding will appear on designated team assets and trackside environments. Perk serves more than 10,000 companies worldwide.
Ekuaibao won the 'Enterprise Operations' award in the Huxiu Think Tank 2025 'GenAI Top Implementation Company' selection with its 'finance scenarios + AI' full-chain solution. The selection draws on a library of over 200 industry cases and is judged by more than 100 CIOs and technology experts. Ekuaibao offers aggregated business travel, expense control and reimbursement, payment and collection management, financial analysis and electronic accounting archives, and has launched AI Agent products including an AI approval assistant, AI form-filling assistant and AI itinerary assistant. Its AI approval assistant is said to cut average approval time per document to within 2 minutes, improve time…
Based on interviews with five corporate travel leaders, SAP Concur summarizes 2025 business travel trends and challenges. Economic and regulatory uncertainty led to unpredictable flight and lodging prices in some markets and tighter budgets; organizations used automation and AI to improve spending visibility, with Michigan State University identifying about 500 hotel nights eligible for tax reimbursement using booking and reporting tools. Communication and relationship-building were seen as essential, including collaboration with HR, finance, suppliers and TMCs. Sustainability, virtual payment cards and NDC remained priorities, with virtual cards facing rising costs and digital wallet incom…
SAP Concur executives predict 2026 T&E trends: AI and predictive analytics will drive personalization but require trust and transparency; industry consolidation continues, such as the SAP Concur-Amex GBT alliance; AI may make traditional expense reports obsolete; SMBs will invest in technology for efficiency; finance departments need a 'failure-forward' culture for AI adoption.
A SAP Concur blog post based on a survey of travel and expense leaders outlines three common expense approval scenarios: alcohol, suspicious reports and workshop meals. 54% would not approve a bottle of wine replacing two glasses; 38% would talk to the manager about suspicious reports and 36% would run additional reports; nearly two-thirds would not approve a lunch reimbursement when meals were provided. The post recommends clear policy language, specific examples and enforceability.
A SAP Concur blog post uses four personas to show how its platform integrates travel, expense and invoice management. It cites data that nearly four in ten CFOs list manual processes as a top challenge; teams using SAP Concur process about 35% more invoices monthly and 1.5 times more expense reports, and are five times more efficient than users of other solutions; users spend nearly 20% less time booking trips and 12% less time filing expenses.
A SAP Concur blog post notes that consulting firms still rely on fragmented processes for travel and expense (T&E), leading to reduced productivity, increased compliance risks and lack of visibility. IDC notes that manual T&E oversight can cost consultants up to 30% of their time in non-billable admin tasks. Inconsistent expense data or incomplete audit trails can raise client doubts about accuracy, transparency and control. More consultancies are adopting AI-enabled T&E solutions to improve efficiency, compliance and client trust.
IDC released 'Beyond Reports: The AI-Enabled T&E Maturity Model for Unlocking Business Intelligence', proposing a five-stage T&E maturity model covering technology and AI, digital payments, data and integration, people and culture, and governance and compliance. The model progresses from foundational automation to an ecosystem, with AI use deepening at each stage. IDC MarketScape reports named SAP Concur a Leader in AI-enabled T&E solutions four times.
SAP Concur was named a Leader in four IDC MarketScape T&E software 2025 assessments, covering enterprise, midmarket, small business and corporate travel booking, and was the only vendor earning the Leader distinction across all four reports. IDC identified three key strengths: an extensive and mature feature set, strong global presence and support, and a robust integration ecosystem. SAP Concur covers 170-plus countries, over 30 languages, has 1,200+ partners, and serves more than 92 million users and 46,000 businesses globally.
SAP Concur is introducing Joule agents within Concur Travel & Expense, including the Booking Agent, Receipt Analysis Agent, Meeting Planning Agent, and Expense Report Validation Agent. The Receipt Analysis Agent and Booking Agent are available now, while the Meeting Planning Agent and Expense Report Validation Agent are planned for early 2026. The base Joule AI copilot is available at no cost to all customers.
The seventh annual SAP Concur Global Business Travel Survey added CFO perspectives, surveying 600 CFOs across six markets. 55% of CFOs expect AI to catch more errors and potential fraud than their teams currently do, while 45% are concerned about more errors and undiscovered fraud slipping through. 9% of CFOs know employees are using AI to attempt to falsify travel expenses or receipts, and 67% say it is at least somewhat likely.