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Nov 29Wed
  1. SAP Concur Blog

    SAP Concur Predictions for 2024 in Travel, Expense and Invoice Management

    SAP Concur executives released 2024 predictions for travel, expense and invoice (TEI) management, with artificial intelligence as the connecting thread. Predictions include: virtual payments will simplify reimbursement, with AI quickly validating compliant transactions for near-immediate reimbursement; generative AI may be used for budgeting and predictive analytics; cost-cutting measures may increase tension between corporate travel policies and employee expectations; and accelerated NDC adoption, combined with reduced supplier payments to TMCs, may drive TMC consolidation.

Sep 11Mon
  1. SAP Concur Blog

    Concur Travel's Biggest Update in Years is About to Take Off

    SAP Concur announced its biggest update to Concur Travel in years. The Q4 2023 release will introduce a new end-to-end booking experience for customers whose TMCs use the Sabre GDS from the US point of sale. Updates include improved content and images, time savings, sustainability options, search capabilities, and Concur Expense integration. Some features are not yet available and will auto-redirect or require opt-out.

Aug 17Thu
  1. SAP News Concur Search

    SAP Concur Unveils New Concur Travel Experience, Deepens GDS Integration

    SAP Concur unveiled new Concur Travel experiences at the GBTA Convention, including an end-to-end booking experience for Sabre GDS from U.S. point of sale, with plans to extend to Amadeus and Travelport+ in 2024. The new experience offers consumer-grade UX, richer content including NDC, sustainability options, omni-search, and integration with Concur Expense. Concur Travel bookings are up 8% from Q2 2022.

Aug 10Thu
  1. SAP Concur Blog

    SAP Concur Unveils New Experiences for Concur Travel

    At the GBTA Convention, SAP Concur announced a major evolution of Concur Travel, introducing a new end-to-end booking experience for air, hotel, and car rental on Sabre GDS from U.S. point of sale, with Amadeus and Travelport+ planned for 2024. The new experience emphasizes a consumer-grade UX, NDC content integration, sustainability options, and seamless integration with Concur Expense.

Jul 28Fri
  1. SAP Concur Blog

    Managed Travel Programs Are Changing - What to Do in a Multi-Channel World

    SAP Concur published a white paper exploring changes in managed travel programs in a multi-channel environment. The article notes that new supplier distribution strategies bring more content channels, while organizations face challenges including cost, duty of care, and travelers' demands for choice and flexibility. Based on independent research with FESTIVE ROAD, the white paper helps travel managers assess their current state and develop strategies.

Jun 16Fri
  1. SAP Concur Blog

    Concur TripLink Simplifies Multi-Channel Booking Capture

    A SAP Concur blog video explains how Concur TripLink captures bookings made outside the managed travel platform. Users and experts say TripLink allows travelers to access the best content and rates, including NDC content. When employees book on airline or hotel websites, the information flows directly into SAP Concur. United Airlines was the first airline to implement Concur TripLink. The solution helps travel managers know where employees are going and how much they spend, and can push data to duty of care providers.

May 22Mon
  1. SAP Concur Blog

    Strategies from Travel Leaders Tackling Challenges

    This SAP Concur blog post highlights a report compiling strategies from travel leaders addressing seven challenges, including NDC readiness, budget constraints, employee care, and remote work impact. Examples come from Alkermes, Standard Chartered, ADTRAV, and SAP. Leaders respond by expanding preferred supplier relationships, partnering with HR to create attractive travel programs, and modifying policies for remote work.

Feb 23Thu
  1. SAP Concur Blog

    SAP Concur Announces Concur Travel and Concur Invoice Updates at Fusion

    SAP Concur announced updates to Concur Travel and Concur Invoice at its Fusion conference. Concur Travel will introduce a new car rental booking experience, starting with customers whose TMCs connect to Concur via the Amadeus GDS, with a restricted release planned for Q1 2023, adding EV filtering and average emission ratings. A hotel booking experience is planned for restricted release by end of Q2 2023. Concur Invoice plans to introduce virtual card payments and Invoice Payment Manager's batch scheduling and manual payment release features by Q2 2023.

Feb 8Wed
  1. SAP Concur Blog

    SAP Concur Explains Accessing American Airlines NDC Fares via Select Access

    SAP Concur published a blog explaining how customers can access American Airlines NDC content via Concur Select Access or TripLink after the airline removes certain fares from traditional GDS channels. American plans to provide all publicly available fare content via ATPCO starting April 2023, but some content will not be ticketable; GDSs will filter NDC fares through ATPCO Category 15 sales restrictions. Customers without Select Access enabled will see only ticketable fares in Concur Travel.

Aug 11Thu
  1. SAP Concur Blog

    Travel Policy and New Trends: NDC, Sustainability, and Supplier Direct Booking

    In an SAP Concur community AMA recap, Ralph Colunga discussed travel policy and new trends. On New Distribution Capability (NDC), he said Concur offers NDC connections through Travel Fusion to multiple carriers including the Lufthansa Group, United Airlines, and American Airlines, and supports hundreds of low-cost carriers and 42 NDC direct airlines. On sustainability, he noted corporations elevated it to a top-tier focus over the past two years, recommending training so employees understand the impact of individual actions and considering rail instead of flying where available. On supplier direct booking (SDB), he argued the key is not control but transparency, with TripLink feeding direct…

Jun 29Wed
  1. SAP Concur Blog

    SAP Concur President Reflects on 2017 Industry Trends

    The president of SAP Concur reflects on 2017, noting key industry trends: duty of care became a priority for customers; digital transformation accelerated, such as e-Fapiao in China and e-Bunsho in Japan; the end-user became a key stakeholder; global solutions need to be local; and businesses became more accepting of spend outside preferred channels, managed via TripLink and the NDC standard.

  2. SAP Concur Blog

    IDC Report: Eight Market-Changing Developments in T&E Management During the Pandemic

    A SAP Concur blog cites IDC's Worldwide Travel and Expense Management Software Market Shares 2020 report, listing eight market-changing developments during the pandemic: increased uncertainty, rising expectations for sustainable travel, growth in non-travel expenses, prevalence of virtual meetings, improved API integration, NDC enabling airline personalization, digital payments simplifying spend control, and connected data speeding decision-making. The report says a modern financial solution is essential to weathering uncertainty.

  3. SAP Concur Blog

    Delta Air Lines Goes Live with Concur TripLink Integration

    SAP Concur announces that Delta Air Lines integration with Concur TripLink is now live, allowing flights booked via delta.com and the Fly Delta App to be included in managed travel programs. SAP Concur is connecting nearly 500,000 SkyMiles member accounts with Concur Travel and Concur Expense. A GBTA and SAP Concur survey found 34% of travel managers currently incorporate supplier-direct bookings, and 37% plan to integrate within the next year.

  4. SAP Concur Blog

    SAP Concur Podcast: Post-Pandemic Travel Autonomy and Duty of Care

    A SAP Concur podcast with Acquis Consulting Group discusses post-pandemic travel management. As business travel resumes, organizations are giving employees greater autonomy to use their best judgment and comfort levels to decide when, where, and how to meet clients and team members. Hansini Sharma, Practice Lead of Corporate Travel for Acquis Consulting Group, notes that travel personalization is at an unprecedented level, with employees offered more choices. The discussion also covers duty of care, trust, compliance, NDC technology, direct connect, and allowing employees to book personal travel through TMC accounts. Sharma emphasizes that the travel industry requires collaboration, with al…

  5. SAP Concur Blog

    Lufthansa now integrated in Concur TripLink

    The integration of Lufthansa with SAP Concur TripLink has been activated. Corporate bookings made directly on Lufthansa.com or via the Lufthansa App are automatically synced with SAP Concur, enhancing corporate travel visibility and cost management. Travelers need to link their Miles & More and SAP Concur accounts, and employers or TMCs must first activate TripLink and load the company rate code.

  6. SAP Concur Blog

    SAP Concur: Concur Travel Connecting to United Airlines NDC Content

    SAP Concur announced it will make United Airlines NDC content available to all customers through Select Access. United's NDC APIs will display its bundles of ancillary services, configurable in Concur Travel and uniquely available through the NDC channel. The post notes that since 2019, all customers have had access to NDC content from British Airways and the Lufthansa Group through Select Access (Travelfusion), making Concur Travel the first corporate online booking tool (OBT) to provide NDC access. It also notes United has been a North American pioneer in multi-channel distribution and was the first airline to connect to Concur TripLink. In the future, Concur Travel plans to obtain NDC co…

  7. SAP Concur Blog

    Access to Lufthansa Group Airlines’ NDC Smart Offer and British Airways Full NDC Content Generally…

    SAP Concur announces that NDC content from Lufthansa Group airlines and British Airways is now available to all Concur Travel customers and their TMCs. Clients can enable NDC content through their Concur Travel configuration, avoiding GDS distribution cost charges and accessing the most competitive fares and exclusive ancillary services. Additionally, Concur TripLink captures direct bookings.

  8. SAP Concur Blog

    GBTA and SAP Concur Poll: Travel Managers Shift Toward Technology Oversight

    A GBTA and SAP Concur poll of 226 travel managers and buyers examined how digital transformation is reshaping corporate travel management. The findings show travel managers' responsibilities shifting from managing people and policies toward overseeing the technology that enables modern business travel management. 72% expect bookings through their online booking tool (OBT) to increase over the next three years, while only 4% expect a decrease; four in ten expect bookings made directly through airline (40%) or hotel (38) websites to decline. 58% of travel managers either already include or expect to include NDC bookings within the next year. Facing airline fees on TMC and GDS channel bookings…

  9. SAP Concur Blog

    NDC in the Corporate Space and Concur Travel

    A SAP Concur blog post discusses in detail the adoption of IATA's New Distribution Capability (NDC) in the corporate travel space. It notes that Concur Travel customers rely on TMCs, and most prefer to wait for NDC to be available via the GDS. For customers who want NDC content sooner, SAP Concur has been piloting with early adopter TMCs and customers, leveraging its existing Select Access infrastructure to deliver content from Lufthansa Group and British Airways. These pilots are close to completion, and pilots with American Airlines and United Airlines are in the queue. UK-based TMCs Business Travel Direct and Travel & Transport Stateman have successfully tested BA NDC. The article also d…

Feb 22Fri
  1. Travelport Flights API Release Notes

    Travelport Releases TripServices Flights API Release Notes

    Travelport released release notes for major versions 25.11.x of its TripServices Flights APIs, covering NDC and GDS functionality. Updates include Air Canada NDC flight pass as a form of payment, NDC bundled offers, standard NDC disruption handling flows, ATPCO Cat 31/33 penalty disclosure, Premium Flex Search with additional origins and destinations, mixed cabins per leg, a unique identifier for split ticketing, fare quote per passenger/segment, LCC ancillary support, and GDS exchange features.

Feb 7Thu
  1. Travelport Flights API Release Notes

    Travelport Releases TripServices Flights API Release Notes

    Travelport released release notes for major versions 25.11.x of its TripServices Flights APIs, covering NDC and GDS functionality. Updates include Air Canada NDC flight pass as a form of payment, NDC bundled offers, standard NDC disruption handling flows, ATPCO Cat 31/33 penalty disclosure, Premium Flex Search with additional origins and destinations, mixed cabins per leg, a unique identifier for split ticketing, fare quote per passenger/segment, LCC ancillary support, and GDS exchange features.