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  1. SAP Concur Blog

    SAP Concur: How Technology Can Prevent Fraud and Save Businesses Money

    SAP Concur published a blog post discussing how technology can help businesses prevent fraud and save money. The article cites a report from the Association of Certified Fraud Examiners (ACFE) estimating $7.1 billion in annual losses due to internal fraud, with the average organization losing 5% of its annual revenue. It notes that small and mid-size businesses face higher risks of duplicate invoices and recommends preventing fraud through automated expense management, mobile solutions, and clear policies.

  3. SAP Concur Blog

    SAP Concur: Controlling T&E Spend Through Automation

    SAP Concur published an article on how companies can strengthen T&E spend oversight without adding headcount. T&E can account for as much as 10% of a company's budget, and greater employee spending power raises risks of fraud, compliance breaches and traveler safety. SAP Concur offers mobile tools that help write expense reports, automatically applies spending controls and targeted audit rules, and Concur Audit uses objective experts to review reports against internal policies and regulatory requirements. An IDC infographic shows that after implementing SAP Concur, 62% more employees followed T&E policies, lost receipts fell 67%, auditing staff was 28% more efficient, and businesses saw ave…

  4. SAP Concur Blog

    Sunshine Act Expansion: Life Sciences Companies Need to Prepare for 2021 Data Collection

    The U.S. Sunshine Act (Open Payments) expanded the definition of 'covered recipient' to include five additional provider types: physician assistants, nurse practitioners, clinical nurse specialists, certified registered nurse anesthetists, and certified nurse midwives. Starting with 2021 data collection, life sciences companies must track payments or transfers of value to these new HCPs. The CMS Final Rule requires reporting direct or indirect payments, with penalties up to $10,000 to $100,000 per line item. Companies need to update systems, data management, and training to handle a potential increase of 350,000 to 400,000 reportable individuals.

  5. SAP Concur Blog

    Be Ready for Brexit, Whatever the Outcome

    A SAP Concur blog post advises UK SMBs to prepare for Brexit, whatever the outcome. It notes that businesses trading with or traveling to the EU may need to adjust travel, expense, and invoice processes. Specific recommendations include updating travel policies, considering prepaid currency cards, and preparing for changes to VAT refund processes.

  6. SAP Concur Blog

    SAP Concur: Prevent Year-End Financial Reporting Meltdowns with Automated Expense Management

    SAP Concur's blog notes that finance departments often scramble to account for employee expenses during year-end reporting. It recommends reviewing the end-to-end expense process, clarifying responsibilities, and adopting automation to increase visibility. An automated system can track expenses in real time and support mobile receipt submission, speeding up reimbursement and reducing non-compliance and fraud risks.

  7. SAP Concur Blog

    ACFE Expert: Strengthen Internal Anti-Fraud Controls in Economic Uncertainty

    A SAP Concur blog post cites ACFE President Bruce Dorris: the COVID-19 pandemic and resulting economic instability will not only increase levels of fraud but also lead to more discoveries of existing fraud. The post recommends organizations bolster internal controls to mitigate fraud, focusing on detecting and preventing fraud in expense, invoice, and other employee spend areas, and references the ACFE 2022 Report to the Nations on Occupational Fraud and Abuse.

  8. SAP Concur Blog

    How to Accurately Capture Mileage Driven for Work

    A SAP Concur blog post notes that mileage reimbursement is one of the largest categories of employee spend, with U.S. businesses spending more than $1.95 billion on mileage reimbursement in 2017. Manual mileage tracking is error-prone: employees may forget to record, deviate from routes, or pad claims. SAP Concur offers Concur Drive, which tracks mileage automatically or manually using phone GPS and sensors, integrates with Google Maps, and provides a transparent audit trail to simplify compliance and VAT reclaim.

  10. SAP Concur Blog

    Regain Your Sanity with Concur Travel and Expense

    A SAP Concur blog post opens with the idea that doing the same thing repeatedly while expecting different results is futile, arguing that companies relying on manual processes and outdated systems will not see unexpected spend, poor productivity and employee dissatisfaction resolve themselves. It says travel and expense is often the second-largest spend for businesses, and that Concur Expense and Concur Travel help review consolidated reliable data, spot cost-saving opportunities, and improve policy compliance, productivity and employee satisfaction.

  11. SAP Concur Blog

    Taming the Wild West of Corporate Travel: A Win-Win for Travel Expense and Finance Leaders

    A SAP Concur blog post notes corporate travel spend is getting harder to manage: travelers book via mobile apps and supplier websites, and new distribution channels fragment booking and cost data. GBTA data shows 77% of businesses are not completely confident they can quickly and accurately locate business travelers in an emergency. Compared with five years ago, experienced travel managers spend 66% more time on data and analysis reporting, 66% more on evaluating or implementing new technology, 60% more on traveler safety and duty of care, and 52% more on cross-department meetings or collaboration. The article recommends finance and travel program leaders work together to deploy solutions t…

  13. SAP Concur Blog

    SAP Concur: Managing a Corporate Travel Program is Getting More Complex. Here's How to Simplify

    SAP Concur blog notes that travel managers are spending 60% more time on data analysis, technology evaluation, and traveler safety. However, a 2018 GBTA Foundation survey shows 80% of travel programs don't use technology to capture outside bookings, and 86% don't use tools for suppliers to send reservations directly to TMCs. Automated connected travel solutions can help simplify processes.

  14. SAP Concur Blog

    Do You Have a Supplier Invoice Policy in Place?

    SAP Concur published an article emphasizing the importance of a supplier invoice policy. An effective policy can reduce time spent approving and processing invoices, handling exceptions, and storing and retrieving documents. The article suggests the policy should include a statement of purpose, company expectations and compliance, areas of ambiguity, and consider purchase orders, invoice coding, approvals, retention periods, and payment terms. Automated invoicing software can further improve efficiency and control spend.

  15. SAP Concur Blog

    3 Ways Invisible Spend can Impact Your Travel Program

    SAP Concur blog cites Phocuswright research showing invisible spend (corporate travel data not captured by traditional TMC reporting) can hurt supplier negotiations, cause compliance issues, and jeopardize traveler safety. Phocuswright surveyed 2,300 business travelers and found 88% relied on smartphones on business trips, leading to new traveler behaviors and difficulty measuring compliance. The article recommends capturing all travel data to improve policies.

  17. SAP Concur Blog

    The Hidden Potential of VAT Reclaim

    A survey by SAP Concur of 3,500 European business and finance leaders reveals complex challenges in VAT reclaim. 76% of companies reclaim VAT in up to 10 countries, but the pandemic has caused regulatory changes and reduced reclaimable amounts. Only 14% prioritized reclaiming outstanding VAT. The survey also found that four in ten companies process expense claims slower than before, and nearly half still rely on paper-based evidence.

  18. SAP Concur Blog

    How Fraudsters Find Weak Links in Employee Spend Areas

    The article states that inefficient, antiquated travel and spend management exposes organizations to substantial fraud and noncompliance risks. FCPA violations have resulted in penalties of $965M for a European telco, $800M for a multinational technology company, and $795M for a global telecom. ACFE found that companies using data monitoring and analysis technology had 52% lower losses and 58% faster detection. CenterPoint Energy used modern expense reporting to uncover a fraud scheme spanning over a decade.

  19. SAP Concur Blog

    Proactively Mitigating FCPA Risk in a Global Business Landscape

    A SAP Concur blog post states that the Foreign Corrupt Practices Act (FCPA) anti-bribery provisions prohibit giving anything of value to a foreign official to obtain or retain business, and enforcement actions often involve leisure activities such as travel, meals, gifts and entertainment. It says the definition of government official extends to employees of government departments or agencies, state-owned enterprises, healthcare providers and even third-party consultants helping plan hospitality events. It outlines five compliance steps: understanding your business network, implementing controls, maintaining clear records, building a comprehensive audit process and educating on clear polici…

  20. SAP Concur Blog

    Four Best Practices for Travel Return at Higher Education Institutions

    SAP Concur blog outlines four best practices for higher education institutions returning to travel: 1) Create a cross-campus travel working group including risk management, finance, and academic stakeholders; 2) Consider mandating TMC use for itinerary transparency, supplier discounts, and compliance visibility; 3) Develop new travel approval guidelines including pre-trip approval and COVID-19 risk considerations; 4) Improve back-office efficiency using Concur Invoice to automate invoice processing and eliminate data silos.

  21. SAP Concur Blog

    How to Control Government Employee Spend

    SAP Concur published a blog post discussing how the public sector can control employee spend and combat fraud. The article notes that managing taxpayer dollars comes with heightened responsibility and public scrutiny, and the shift to remote work requires re-evaluating spend processes. Decentralized spending, manual processes, and poor data integration are key factors leading to errors or fraud. Automating spend processes helps agencies create built-in policies that flag inappropriate expenses before reimbursement, reducing mistakes and potential fraud.

  22. SAP Concur Blog

    Connecting Travel and Expense Data to Control Corporate Spend

    SAP Concur notes that employees now book directly through dozens of travel sites and suppliers, often bypassing corporate booking tools, leaving companies unaware of where staff are, where they are going, how they travel, or what they spend. It suggests checking three things: whether the travel solution connects to existing systems, to supplier data, and to third-party applications. Combining travel and expense programs gives a more accurate spend view and supports supplier negotiations, policy enforcement, and more effective duty of care.

  24. SAP Concur Blog

    Business Travel Is Growing. Is Your Expense Policy Ready?

    The SAP Concur blog notes that many corporate travel and expense policies are too vague or outdated, leading to duplicate claims, questionable spending, and occasional fraud, while burdening finance teams. It recommends policies be concise, easy to find, and cover specific scenarios such as reimbursement requirements, who pays when multiple employees are present, and preferred suppliers and booking methods. It also promotes its expense policy template and builder tool.

  25. SAP Concur Blog

    SAP Concur: Using AI to Automate AP

    SAP Concur blog discusses how AI can automate accounts payable processes to reduce costs, errors, and improve compliance. It notes the average cost to manually process a single supplier invoice is £9, while AI can automatically capture invoices, provide dashboard views, and flag issues. Businesses using Concur Invoice reported an 18% increase in policy compliance and a 46% improvement in staff productivity.

  26. SAP Concur Blog

    FCPA Enforcement Continues to Focus on Corporate Hospitality

    A SAP Concur blog post notes that U.S. Foreign Corrupt Practices Act (FCPA) enforcement actions continue to focus on corporate hospitality spending. Recent cases involved gift cards, spa services, sightseeing tours, shopping excursions, national park excursions and sporting-event tickets. The FCPA treats employees of state-owned or state-controlled companies and foreign health care providers as 'foreign officials,' so providing things of value to them can trigger risk. The post advises companies to track hospitality expenditures and set oversight criteria, and cites government-commended remedial measures such as compliance oversight across a broad category of business expenditures and pre-a…

  27. SAP Concur Blog

    SAP Concur Survey: Government Agencies Face Compliance and Efficiency Challenges in Expense Managem…

    SAP Concur cites a Kelton Global survey of 162 financial decision-makers in state, city, and local government, highlighting transparency and compliance challenges in government expense management. The survey found that one in three respondents frequently spot errors in expense reports and invoice processing, and three in ten say the problem has worsened over the past 12 months. 73% of decision-makers admit maintaining compliance is a regular struggle. The article states automation can improve efficiency, citing data that full automation can reduce fraud, waste, and abuse by 38% and increase budget management efficiency by 40%.

  29. SAP Concur Blog

    FCPA Risks: How Travel and Expense Play a Critical Role in Mitigation

    SAP Concur published an article analyzing an FCPA enforcement action announced by the DOJ and SEC in August 2020. Two employees of a health and personal care products company operating in China received approximately $775,000 in reimbursements over fewer than six months through fake meal and gift invoices to fund a bribery scheme. The company agreed to pay $123 million. The article also covers the DOJ's revised Evaluation of Corporate Compliance Programs (ECCP), emphasizing that compliance personnel need sufficient data access for timely and effective monitoring.

  30. SAP Concur Blog

    Give Your Travel and Expense Policies a Health Check-Up

    The article notes that travel and expense (T&E) questions and complaints, expense report approvals, and monitoring of accounts payable processes are often caused by outdated, confusing, or non-existent policies. Growing businesses can change greatly in short periods, leaving policies outdated or even obsolete. It recommends reviewing and updating expense and AP policies at least once a year and after every relevant large change to the organization's business, because these policies govern how employees get reimbursed, how money flows through the company, and what will be paid or denied. Policy check-up points include: be clear and to the point, avoiding legalese and corporate jargon; ensure…

  31. SAP Concur Blog

    Just How Often Do We Have to Reinvent Ourselves?

    SAP Concur blog highlights that businesses must continuously reinvent their processes to keep up with change. Using spend management as an example, the article recommends integrating corporate cards, personal cards, purchasing cards, and cash into a single digital process, and introducing pre-purchase approval and AI/machine learning to control spending before it occurs and ensure compliance.

  32. SAP Concur Blog

    SAP Concur: Efficient Audits Can Strengthen Expense Control

    A SAP Concur blog post notes that while organizations want to review 100% of expense reports to catch mistakes and fraud, auditing is time-consuming and expensive, so many avoid it. The article argues that skipping audits risks compliance fines, costs from human error and greed, and falling behind amid continuous change. It recommends combining intelligent technology with expert review and embedding intelligent spending reviews into expense processes to improve efficiency and support continuous improvement.

  33. SAP Concur Blog

    Optimizing Mileage Spend: A Key to Controlling Travel Budgets

    A SAP Concur blog post states that organizations with high mileage spend up to 10.6% of their travel budget on mileage-related expenses. A quarter of drivers understate their annual mileage by 6,000 miles or more, causing U.S. organizations $5.4 billion in losses annually. Enterprise organizations using SAP Concur solutions report that mileage spend averages 3.7% of total expensed spend. The article recommends optimizing mileage spend through automated mileage tracking, reviewing T&E policies, educating employees on tracking tools, and considering Concur FAVR.

  34. SAP Concur Blog

    SAP Concur: Why T&E Digitalization Matters

    SAP Concur published a blog post emphasizing the importance of digitalizing travel and expense (T&E) processes. The article notes that the financial services industry still relies on paper processes and manual expense reports, leading to delayed data, poor budget visibility, and negative impacts on employee satisfaction and talent recruitment. By automating T&E processes, companies can collect and connect spending data in real time, improve compliance, and enhance the employee experience. The article also covers digital features like mobile experience, e-receipts, and brand choice.

  36. SAP Concur Blog

    SAP Concur: How to Control Cash Flow with Expense Management Automation

    SAP Concur states that managing cash flow is about clear visibility into where money goes. By automating expense and invoice processes, organizations can reduce manual errors, improve accuracy, and make more informed spending decisions. The post recommends automating expense management for near real-time spend visibility, eliminating manual entry, human error, and compliance blind spots; and automating expense audits and invoice-to-PO validation to control spend before money leaves accounts. SAP Concur says its cloud solutions connect spending data from suppliers and credit providers, automatically audit transactions, apply spending controls, check for duplicate invoices, and provide detail…

  37. SAP Concur Blog

    SAP Concur: Four Tips for Fraud and Compliance in Life Sciences

    A SAP Concur blog post offers four expense-compliance tips for the highly regulated life sciences industry: monitor and audit expense reports, use automated controls to catch errors and fight fraud, use accumulated data to drive policy changes, and move away from manual spend processes. It cites figures including almost 20% of travel and expense spending falling outside policy, 89% of fraud cases involving asset misappropriation, and 42% of respondents still spending about 76 hours or more per month auditing expense reports. It also notes civil monetary penalties of up to $1 million for failing to report Open Payments in a timely manner.

  38. SAP Concur Blog

    Keep Your Travel and Expense Management Flexible and Resilient for the Long Haul

    SAP Concur notes that paper-, email-, and spreadsheet-based travel and expense (T&E) management processes have always been inefficient, time-consuming, and error-prone, and are unworkable with offices closed. The article recommends automating T&E processes to save time and lower costs. IDC recently conducted a study of worldwide SaaS cloud-enabled T&E management solutions and provided a vendor selection guide. SAP Concur was named a leader in SMB global T&E management by IDC MarketScape.

  39. SAP Concur Blog

    Two Business Trends Driving Change in Spend

    The article highlights two trends disrupting spend management: increased employee purchasing power and stricter tax/compliance regulations. Direct employee bookings lead to invisible spend, while governments demand comprehensive tracking. Companies need modern technology to integrate data for control and compliance.