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Wednesday 12 August

3 updates

04:35Hotels

Hospitality Technology全球

Siloed Revenue Manager Model Leaking Profit for Modern Hospitality Brands

Thibault Masson, Head of Product Marketing at PriceLabs, argues that the traditional siloed revenue management model is no longer suitable for scaled hotel and short-term rental operations. Revenue decisions are distributed across marketing, operations, finance, and other departments, causing data misalignment, slow response, and profit leakage. The article suggests integrating revenue management systems across the business and using AI to expand analytical capacity and make revenue insights accessible to more teams.

04:13Hotels

Hospitality TechnologyEEA / Netherlands

Mews Secures First E-Money License for a Hospitality Operating System in the EEA

De Nederlandsche Bank granted Mews Financial Services B.V. an Electronic Money Institution license, making Mews the first hospitality operating system in the EEA to hold regulated e-money status. The license allows Mews to natively process payments, safeguard guest funds, and build embedded financial products, unifying operational and financial ledgers with in-house risk and compliance. In 2025, Mews processed $19.7 billion in hotel transaction value.

03:44Hotels

Hospitality Technology全球

PREHOST Releases 7-Point Web Infrastructure Resilience Checklist for Hospitality Tech Leads

PREHOST released a Hotel Website Infrastructure Resilience Checklist, based on Google CrUX data from 17 million websites, to help independent hotel and PMC tech leads evaluate web hosting performance, backup protocols, and vendor SLAs. The checklist covers seven areas including real-world server responsiveness, security edge, disaster recovery, SLAs and redundancy, and vendor transparency.

Tuesday 11 August

4 updates

13:41Hotels

Hospitality Technology全球

Marriott CEO: AI Agents Threaten OTAs, Not Hotels

Marriott International CEO Anthony Capuano said in a Wall Street Journal Leadership Institute interview that autonomous AI booking agents pose a real threat to OTA market share, but less so to big hospitality brands. He argued OTAs spent billions marketing the 'myth' that consumers must use third-party platforms to find lowest rates, while AI agents can interact directly with hotel reservation systems, removing the intermediary. Capuano emphasized hotels control the stay, a 'wide and deep moat.' Marriott is undergoing a multi-billion-dollar tech transformation replacing three legacy platforms, enabling dynamic merchandising and potentially AI-agent bookings.

10:27Hotels

Hospitality Technology全球

Rethinking Hotel Data Architecture for Generative AI Era

As travelers increasingly use generative AI agents to research and book hotels, traditional loyalty frameworks face a major test. Amperity research shows 60% of consumers have selected a new travel brand based on AI recommendations. Legacy hotel infrastructure suffers from siloed guest data across PMS, CRS, and POS. Amperity co-CEO Derek Slager advises hotels to build an identity resolution layer across systems, combining deterministic and probabilistic signals, continuously updating profiles; provide external LLM engines with minimal, current, and consented context via APIs, not raw data; and adopt a hybrid architecture that reduces data movement while maintaining governance.

10:10Hotels

Hospitality Technology全球

7 Ways to Optimize Hotel Operations Without Buying New Technology

HotelMinder founder Benjamin Verot asked several hospitality consultants to share ways to optimize operations without buying new technology. Recommendations include: audit existing systems, clean data and ask vendors about new features; simplify rate architecture and review regularly; ensure website and booking data tracking is correct; map information flows to identify bottlenecks; experience the guest journey yourself; audit OTA extranets; regularly compare key metrics and watch for unofficial systems. Emphasizes that technology matters, but people identifying problems and asking the right questions are key to improvement.

08:50Hotels

Hospitality TechnologyUnited States

Canary Technologies Sponsors 2026 Hotel Visionary Awards

Hospitality Technology announced Canary Technologies as the exclusive sponsor of the 2026 Hotel Visionary Awards. Now in its 21st year, the awards recognize the hotel industry's most innovative technology initiatives, partnerships, and leaders. The 2026 winners will be announced live during the awards banquet on Nov. 18 at Red Rock Resort in Las Vegas, part of Hotel Technology Forum taking place Nov. 17-19. Canary Technologies CEO Harman Singh Narula expressed pride in supporting the awards to inspire ideas, partnerships, and progress that move hospitality forward.

Monday 10 August

1 updates

14:38Hotels

Hospitality TechnologyUnited States

Can Tech Rollouts Reverse Wingstop's Sales Slump?

Hospitality Technology reports Wingstop faces its first sustained sales slump since 2003, with Q2 domestic same-store sales down 7.5%, the fifth straight quarterly decline. The company is doubling down on tech: Smart Kitchen has halved order fulfillment times, and loyalty program Club Wingstop enrollments are 22% ahead of forecasts, yet sales remain down.

Saturday 8 August

2 updates

Friday 7 August

6 updates

23:01Hotels

Hilton Stories RSSUnited States

Hilton Promotes Witchy New England Fall Escape

Hilton promotes fall travel in New England, highlighting experiences in Boston, Providence, Connecticut, and Portland, and featuring properties like Hilton Boston Park Plaza and Graduate by Hilton Providence to attract travelers.

09:48Hotels

Hospitality Technology全球

HOVR partners with Cloudbeds to integrate interactive video into booking engines

HOVR and Cloudbeds announced a strategic partnership to integrate interactive video technology into Cloudbeds' direct booking engine. Independent hotels can deploy video commerce and UGC with a single line of code, boosting conversion rates. The integration provides an analytics dashboard to track engagement and conversion lift.

08:05Hotels

Hospitality Technology全球

Carnival Corporation raises GHG reduction target to 25% by 2029

Carnival Corporation announced an upgraded target to reduce GHG emissions intensity by 25% by 2029 versus 2019, after achieving its original 2030 goal of 20% five years early. Through fuel-efficiency hardware, smart routing software, and fleet modernization, the company projects approximately $650 million in fuel savings in 2026.

08:05OTA / TMC

PhocusWire All NewsAsia-Pacific / 全球 / North America / India

Airbnb accelerates hotel push: Q2 results beat expectations

Airbnb highlighted that its hotel initiative is exceeding expectations during its Q2 earnings call, partnering with Lark to add over 75 boutique properties. Hotels account for a single-digit percentage of nights but are growing three times faster than homes. Revenue rose 17% to $3.6 billion, and AI reduced customer service costs by 16%.

03:01Hotels

Hospitality TechnologyNorth America

Three trends defining the deluxe guest experience

David Goldstone, President of Hospitality at Enseo, writes that today's travelers judge hotel technology by how seamlessly it operates, demanding personalized media hubs, flawless connectivity, and effortless service. Three trends: guestrooms as entertainment hubs, high-performance connectivity as a luxury baseline, and frictionless service interactions. Hotels must leverage technology to enhance guest experience.

00:00Hotels

Hilton Stories RSSCanada / United States

Hampton by Hilton introduces first guest-created waffle flavor

Hampton by Hilton launched its first guest-created waffle flavor, Peach Cobbler, available at nearly 2,500 hotels in the U.S. and Canada for a limited time. The flavor was created by Kaylee Voight, winner of the inaugural Guest Waffle Boss competition. Research shows 42% of travelers say a great hotel breakfast makes them happy before hitting the road.

Thursday 6 August

9 updates

22:00Hotels

Hilton Stories RSSVietnam

Tapestry Collection by Hilton Debuts in Vietnam with Opening of NHAAN Resort & Spa Hoi An

Hilton's Tapestry Collection debuts in Vietnam with the opening of NHAAN Resort & Spa Hoi An. The 174-room resort, designed by renowned architect Vo Trong Nghia, blends local culture with modern amenities, featuring four dining venues, a rooftop spa, an infinity pool, and event spaces including a ballroom for up to 148 guests and two meeting rooms.

21:00Hotels

Hilton Stories RSS全球

Hilton Hotels & Resorts Ranks No. 1 Most Valuable Hotel Brand for 11th Consecutive Year

According to Brand Finance's 2026 Hotels 50 report, Hilton Hotels & Resorts ranks as the world's most valuable hotel brand for the 11th consecutive year, with a brand value of $19.2 billion, a 28% increase from 2025. Hilton has nine brands on the list, and Hilton Hotels & Resorts is one of only two hotel brands in the Global 500.

09:26Hotels

Hospitality TechnologyUnited States

Tmpo Launches Swipe-Based Mobile App to Accelerate Hourly Frontline Hiring

NYC-based startup Tmpo launched a mobile app on iOS and Android that uses swipe-matching, AI profile generation, and automated interview scheduling to connect hourly workers with employers in hospitality, retail, and warehouse sectors. Initial rollout focuses on the New York metropolitan market. Features include mutual swipe matching, automated interview reminders, AI resume parsing, and identity verification.

08:49Data & research

Hospitality Technology全球

Dirty Guest Data, Not AI Software, is Hospitality's Biggest AI Bottleneck

Hospitality middleware and CDP provider Ireckonu warns that the primary barrier to AI adoption is poor quality, fragmentation, and governance of guest data, not AI model capability. Legacy PMS architectures are room-centric, leading to fragmented profiles and duplicate records, and AI amplifies these flaws. Hotels should establish guest-centric data foundations, governance, and identity resolution before deploying AI.

08:34Hotels

Hospitality TechnologyUnited States

Inn-Flow Enhances Labor Management Platform to Automate Complex Hotel Payroll and Compliance

Inn-Flow, a cloud-based back-office and accounting platform for hospitality, launched major enhancements to its Labor Management platform. The update automates complex wage calculations, including blended overtime, pay-per-room housekeeping wages, and multi-property FEIN tracking, with state-specific compliance logic for California and Colorado, reducing compliance risks and manual processing.

08:29Hotels

Hospitality Technology全球

Onyx CenterSource Launches Commission Payment Status Tool for Travel Advisors

Onyx CenterSource launched a new Commission Payment Status Tool, providing travel agencies, non-member agencies, and independent advisors with real-time tracking of hotel B2B commission payouts. The open-access tool allows advisors to input booking details to verify remittance, view processing stages, and identify bottlenecks, reducing administrative churn.

08:05Hotels

Hospitality TechnologyCayman Islands

Remington Hospitality Selects Innspire's AI Platform for ONE | GT Hotel in Grand Cayman

Remington Hospitality selected Innspire to deploy its AI-powered Guest Journey ecosystem at ONE | GT in Grand Cayman, a luxury mixed-use condo-hotel affiliated with Hilton and SLH. The system includes AI Concierge, AI Task Manager, and a custom mobile app, integrating with OPERA Cloud, Simphony, Alice, and OpenTable to convert guest requests into service tasks.

05:54Hotels

Hospitality Technology全球

Minor Hotels Deploys Oracle OPERA Cloud Across 106 Properties in 59 Countries

Minor Hotels has successfully deployed Oracle OPERA Cloud across 106 hotels, resorts, and branded residences in 59 countries, and implemented OPERA Cloud Central to centralize reservation management and global distribution. This decommissions property-level servers, unifies multi-brand data layer, and enables rapid integration via OHIP. Next phase will expand to Australia and New Zealand.

05:19Hotels

Hospitality TechnologyCanada / United States

BWH Hotels Selects Toast as Endorsed POS Solution Across North America

Toast has been named an endorsed POS technology provider by BWH Hotels for its properties across the US and Canada, covering 18 global brands and ~4,300 properties. The partnership provides access to Toast Go handhelds, Mobile Order & Pay, Toast Kiosks, and more, unifying multi-outlet operations and integrating into existing hotel tech stacks and PMS.

All published updates

Filtered updates

Wednesday 12 August

Siloed Revenue Manager Model Leaking Profit for Modern Hospitality Brands

Mews Secures First E-Money License for a Hospitality Operating System in the EEA

PREHOST Releases 7-Point Web Infrastructure Resilience Checklist for Hospitality Tech Leads

Tuesday 11 August

Marriott CEO: AI Agents Threaten OTAs, Not Hotels

Rethinking Hotel Data Architecture for Generative AI Era

7 Ways to Optimize Hotel Operations Without Buying New Technology

Canary Technologies Sponsors 2026 Hotel Visionary Awards

Monday 10 August

Can Tech Rollouts Reverse Wingstop's Sales Slump?

Saturday 8 August

MBody AI Expands Hospitality Robotics Platform to Outdoor Grounds and Parking

AI Can Find Hotels, But It Can't Earn Travelers' Trust

Friday 7 August

Hilton Promotes Witchy New England Fall Escape

HOVR partners with Cloudbeds to integrate interactive video into booking engines

Carnival Corporation raises GHG reduction target to 25% by 2029

Airbnb accelerates hotel push: Q2 results beat expectations

Three trends defining the deluxe guest experience

Hampton by Hilton introduces first guest-created waffle flavor

Thursday 6 August

Tapestry Collection by Hilton Debuts in Vietnam with Opening of NHAAN Resort & Spa Hoi An

Hilton Hotels & Resorts Ranks No. 1 Most Valuable Hotel Brand for 11th Consecutive Year

Tmpo Launches Swipe-Based Mobile App to Accelerate Hourly Frontline Hiring

Dirty Guest Data, Not AI Software, is Hospitality's Biggest AI Bottleneck

Inn-Flow Enhances Labor Management Platform to Automate Complex Hotel Payroll and Compliance

Onyx CenterSource Launches Commission Payment Status Tool for Travel Advisors

Remington Hospitality Selects Innspire's AI Platform for ONE | GT Hotel in Grand Cayman

Minor Hotels Deploys Oracle OPERA Cloud Across 106 Properties in 59 Countries

BWH Hotels Selects Toast as Endorsed POS Solution Across North America