洲际酒店集团与Nooa Holdings签约,将中端转换品牌Garner Hotels引入中东,在阿联酋落地两家酒店:204间客房的Garner Hotel Ras Al Khaimah Downtown和81间客房的Garner Hotel Dubai Al Jaddaf,合计新增285间客房,预计2026年开业。这是该品牌在中东地区的首次亮相。
凯悦宣布,位于北卡罗来纳州卡里的45间套房精品酒店Hive House将转为旗下高端品牌Unscripted by Hyatt。该酒店由总部位于卡里的CMC Hotels开发,定位为传统长住体验的差异化产品,配备超大客房、独立起居空间和全套厨房。这是凯悦在卡里的首个品牌酒店,也是Unscripted组合的最新成员。Unscripted于2025年5月推出,旨在让独立酒店在保留自身特色的同时接入凯悦全球规模,包括拥有超过6600万会员的World of Hyatt忠诚度计划。
德胧集团 CTO 孟令航在环球旅讯住宿业峰会对谈中介绍,百达神灯已在一百多家酒店上线,客服 AI 覆盖率约 97%,由总部六名中央客服承接转人工需求。系统把住客需求从识别、派单到结果回流连成闭环,并已从服务调度延伸到收益管理与定价决策。他提出落地分三步:先相信 AI、再倒逼服务流程变革、最后让 AI 直接作出经营决策。
希尔顿与平和不动产宣布,将在京都引入日本首家Motto by Hilton酒店——Motto by Hilton Kyoto Shijo Karasuma,计划2029年开业,由希尔顿管理,设108间客房、全日制餐厅及带开放露台的休息区。酒店距四条站和乌丸站步行约两分钟,可便捷前往锦市场、祇园、东山及四条河原町。此次签约后,希尔顿在京都的酒店组合将增至七家,包括即将开业的Curio Collection by Hilton物业。
Hilton released its 2027 trends report "The Great Rebalancing," based on global research conducted in collaboration with Morning Consult covering more than 14,000 travelers across 14 countries, indicating that travelers are shifting from pursuing the "perfect trip" toward personal growth, flexibility and exploration. The report proposes five major trends: The Age of Imperfect Perfection, The Trust Equation, The Growth Journey, Reimagined Wellness, and The Micro-Trip Mindset. 54% of respondents said they feel pressure to pursue the perfect trip, and 70% believe hotel professionals are a trustworthy source for travel planning.