SAP Concur's guide highlights the strategic role of accounts payable (AP) in spend management for 2026. It offers five recommendations: remove manual friction, use invoice data for visibility, connect AP to total spend, build in risk and compliance, and design scalable processes. Citing Ardent Partners, best-in-class AP teams process invoices in 3.1 days at 80% lower cost.
SAP Concur's guide explains the two main pricing models for travel and expense (T&E) management software: user-based (seat) and transaction-based. It compares pros and cons, highlighting that transaction-based offers flexibility, fair pricing, and scalability, and advises buyers to ask key questions to evaluate total value.
Ardent Partners report highlights key AP trends for 2026, including agentic AI moving from pilot to core operations, global invoicing compliance becoming a real-time responsibility, AP data driving cash intelligence, tariff instability, data cleansing, and the death of paper checks. The AP role is shifting from basic invoice management to a strategic hub.
Utility operating expenses (OpEx) face new regulatory risks, with regulators demanding greater cost transparency and documentation. Travel and expense (T&E) becomes a visible signal of financial discipline, and spend management platforms like SAP Concur help utilities embed controls, automate policy enforcement, and provide real-time transparency.
SAP Concur has been named #1 on G2's 2026 Best Accounting and Finance Software list, marking its sixth consecutive year receiving a G2 Best Software Award. The ranking is based on nearly 6,500 authentic user reviews. SAP also earned the top spot on the Best German Software list. Users praise its integration, automation, compliance, and ease of use.
SAP Concur has enhanced its integration with Uber for Business, enabling automatic employee directory sync, smart filters, and preview-before-invite. Admins can sync employee data directly from SAP Concur, filter by team, region, department, etc., reducing manual upkeep. SAP Concur remains the system of record, ensuring alignment across travel, meals, and expense data.
Based on user reviews from G2 and TrustRadius, SAP Concur earns higher ratings in long-term fit, efficiency, mobile functionality, rules enforcement, and reporting analytics. On TrustRadius, SAP Concur scores 8.3/10 overall, compared to Emburse's 7.9. User feedback highlights SAP Concur's strengths in automation, compliance, and scalability.
SAP Concur recaps 2025 innovations, including general availability of Joule AI assistant, Receipt Analysis Agent, Complete unified solution with Amex GBT, Microsoft Teams integration, enhanced Uber for Business integration, new NetSuite connector, support for over 90 languages, and more. These updates aim to improve travel and expense management efficiency, compliance, and user experience.
Based on user reviews from TrustRadius and G2, SAP Concur outperforms Coupa in overall rating, willingness to buy again, value for price, and travel and expense management features. SAP Concur scores higher on mobile experience and AI automation, while Coupa is less mobile-friendly.
According to SAP Concur research, finance teams in 2026 face ongoing volatility, with 35% of CFOs citing poor cost management as a top internal threat. Leading organizations are shifting from reactive to proactive spend management, integrating travel, expense, and accounts payable, and leveraging automation and AI for efficiency. Adopting SAP Concur can reduce business travel and expense costs by 23%, increase policy compliance by 28%, and enhance forecasting confidence.
SAP Concur research shows nearly 7 in 10 travel managers say their budget doesn't reflect travel's importance. Leading travel managers are turning data into actionable stories for leadership and adopting AI tools to improve compliance and efficiency. 95% of business travelers are willing to use AI-enabled booking options, and SAP Concur adoption can reduce travel costs by 23%, speed bookings by 19.2%, and increase policy compliance by 28%.
Perk (formerly TravelPerk), an intelligent travel and spend management platform, launched a global ad campaign including its first CTV ad, exposing 'shadow work' costing businesses over $1.7 trillion annually. The campaign humorously shows how hidden tasks like booking trips and filing expenses derail breakthroughs. Perk aims to eliminate these manual tasks with its AI-native platform.
SAP Concur's blog shares how the University of Massachusetts (UMass) transformed its fragmented travel and expense tools into a unified Concur platform for nearly 10,000 employees by first updating policies, building an innovation team, and choosing the right partners. Key success factors include strategy before technology, leadership support, and partnership.
SAP Concur's blog highlights the benefits of integrating with cloud ERP, including unified data, real-time visibility, improved compliance, and greater efficiency. Through automated workflows and real-time data synchronization, organizations can eliminate data silos and achieve a single source of truth for spend management.
SAP Concur announced that its travel and expense management product has again been recognized as a 2026 G2 Best Software Award winner in Enterprise Travel and Expense Management, and earned multiple Leader designations across small-business, mid-market and enterprise categories. G2's quarterly Grid Reports are powered entirely by real, verified user feedback. SAP Concur said the recognition reflects continued customer confidence in its product's integration, ease of use and performance at scale.
SAP Concur says AI-generated receipts are evading traditional human audits because they are visually realistic and can have metadata stripped or faked. Its AI-powered auditing solution Verify has helped customers identify thousands of AI-generated receipts, with a detection rate roughly 18 times higher than earlier checks focused only on known online receipt generators. Chris Juneau, senior vice president and head of Product Marketing at SAP Concur, said about 1% of reviewed receipts have been flagged as potentially AI-generated, created by tools including ChatGPT, Gemini and Stable Diffusion, and that AI is not increasing the frequency of expense fraud but changing how it occurs. With near…
SAP Concur and Workday have different priorities in T&E management. Concur is purpose-built for global travel, expense, and compliance, offering end-to-end visibility and proactive compliance. User reviews show higher satisfaction for Concur in bank/credit card integration and currency conversion. Concur users save an average of $777K annually and see 32% higher compliance.
SAP Concur has released a 2026 leadership guide for CFOs, citing its trends research that forecasting agility is a top priority for finance leaders, while many teams still struggle with slow visibility and manual processes. The research shows 57% of finance leaders say they play an active role in shaping organizational strategy, but only 19% of CFOs have full confidence in their finance data. The article recommends a connected platform unifying travel, expense, and invoice data to improve compliance and decision-making.
SAP Concur published a blog highlighting how its travel and expense management solutions use AI innovation, automated compliance, and spend visibility to help customers like Mastercard and ACV Auctions improve efficiency and save costs.
SAP Concur published a year-end travel and expense guide for admins and finance teams, recommending a focus on high-impact tasks: closing open expense reports and invoice batches, addressing audit-rule exceptions, identifying unsubmitted or noncompliant spend, reviewing budget over- or under-spend, and checking that T&E policies still align with employee behaviour and organizational needs. The guide also recommends expanding automation, simplifying policies, going paperless and integrating systems, and using spend insights to assess budget health.
SAP Concur published a guide on accounts payable automation outlining five steps: assessing the current AP process baseline, defining automation goals, understanding AI's role in invoice processing, gaining insights through spend visibility and integration, and maintaining flexibility to navigate uncertainty. It cites data that businesses adding automated AP solutions to an integrated travel and expense platform process 64% more invoices monthly and achieve average savings of 20%.
SAP Concur Travel and Expense has again won the TrustRadius Buyer's Choice Award, which is based entirely on customer sentiment. More than 1,500 verified reviews highlight time savings, helpful mobile features, budget visibility, and intuitive workflows. SAP Concur previously won the 2025 Buyer's Choice Award, Top-Rated status in both Expense Management and Travel Management categories, and the 2022 Most Loved Award.
MediaKind's Corporate Travel and Expense Manager Amber Lee shared her journey from Concur skeptic to champion on the SAP Concur Conversations podcast. She emphasized leading with empathy and context to drive adoption, empowering users by helping them understand the reasons behind policies to improve compliance, and community as a critical but underrated tool. She has over 15 years of experience driving user adoption.
Ekuaibao won the 'Enterprise Operations' award in the Huxiu Think Tank 2025 'GenAI Top Implementation Company' selection with its 'finance scenarios + AI' full-chain solution. The selection draws on a library of over 200 industry cases and is judged by more than 100 CIOs and technology experts. Ekuaibao offers aggregated business travel, expense control and reimbursement, payment and collection management, financial analysis and electronic accounting archives, and has launched AI Agent products including an AI approval assistant, AI form-filling assistant and AI itinerary assistant. Its AI approval assistant is said to cut average approval time per document to within 2 minutes, improve time…
Saudi financial institution BSF partnered with Middle East travel brand Almosafer to launch the BSF Almosafer Visa Credit Card. The card offers up to 20% Almosafer Points on travel bookings, 5% back in points on shopping and dining, 0% foreign exchange fees on international transactions, and an annual fee waived for the first year. Each point equals one Saudi Riyal, with no blackout dates for redeeming flights, hotel stays or activities. The card is available in Visa Signature and Visa Infinite variants and can be applied for via the BSF mobile app.
A SAP Concur blog post based on a survey of travel and expense leaders outlines three common expense approval scenarios: alcohol, suspicious reports and workshop meals. 54% would not approve a bottle of wine replacing two glasses; 38% would talk to the manager about suspicious reports and 36% would run additional reports; nearly two-thirds would not approve a lunch reimbursement when meals were provided. The post recommends clear policy language, specific examples and enforceability.
A SAP Concur blog post uses four personas to show how its platform integrates travel, expense and invoice management. It cites data that nearly four in ten CFOs list manual processes as a top challenge; teams using SAP Concur process about 35% more invoices monthly and 1.5 times more expense reports, and are five times more efficient than users of other solutions; users spend nearly 20% less time booking trips and 12% less time filing expenses.
A SAP Concur blog post notes that consulting firms still rely on fragmented processes for travel and expense (T&E), leading to reduced productivity, increased compliance risks and lack of visibility. IDC notes that manual T&E oversight can cost consultants up to 30% of their time in non-billable admin tasks. Inconsistent expense data or incomplete audit trails can raise client doubts about accuracy, transparency and control. More consultancies are adopting AI-enabled T&E solutions to improve efficiency, compliance and client trust.
IDC released 'Beyond Reports: The AI-Enabled T&E Maturity Model for Unlocking Business Intelligence', proposing a five-stage T&E maturity model covering technology and AI, digital payments, data and integration, people and culture, and governance and compliance. The model progresses from foundational automation to an ecosystem, with AI use deepening at each stage. IDC MarketScape reports named SAP Concur a Leader in AI-enabled T&E solutions four times.
SAP Concur was named a Leader in four IDC MarketScape T&E software 2025 assessments, covering enterprise, midmarket, small business and corporate travel booking, and was the only vendor earning the Leader distinction across all four reports. IDC identified three key strengths: an extensive and mature feature set, strong global presence and support, and a robust integration ecosystem. SAP Concur covers 170-plus countries, over 30 languages, has 1,200+ partners, and serves more than 92 million users and 46,000 businesses globally.
SAP Concur is introducing Joule agents within Concur Travel & Expense, including the Booking Agent, Receipt Analysis Agent, Meeting Planning Agent, and Expense Report Validation Agent. The Receipt Analysis Agent and Booking Agent are available now, while the Meeting Planning Agent and Expense Report Validation Agent are planned for early 2026. The base Joule AI copilot is available at no cost to all customers.
SAP Concur and Uber for Business have integrated to automatically flow business rides into SAP Concur expense reports with trip details, eliminating lost receipts and confusion between business and personal rides. Companies can track spending in real time, identify trends, and ensure policy compliance via the Uber for Business dashboard. Employees can enjoy an exclusive Uber One discount.
SAP Concur published an article on how Concur Invoice simplifies accounts payable. The tool uses AI, OCR, machine learning, and human verification to ensure invoice data accuracy, and supports digital storage of paper, email, or electronic invoices. It offers real-time spend visibility, automatic audit trails, pre-spend controls, and workflow automation including cost coding, dollar thresholds, and exception management, with integration into ERP, accounting, and payment systems. Citing the 2024 SAP Concur ROI Research Study, organizations using the tool achieved 35% more invoices processed per month, 20% cost savings, 70% increase in policy compliance, and 10% less time on invoice approvals.
SAP Concur published an article on the value of integrating corporate cards and P-cards into one workflow. Corporate cards cover everyday expenses like employee travel and meals, while P-cards cover vendor or department purchases with richer data and stricter controls. Integration enables real-time spend visibility, streamlined reconciliation, unified approval workflows, and stronger compliance and control. Citing the Weatherford case, which previously had 40+ card programs and dozens of local systems, integration delivered a 47% boost in workforce efficiency, 25% lower T&E operations costs, and an estimated $5 million in savings.
SAP Concur published an article on AI applications in travel, expense, and invoice management. AI has been infused into its solutions for nearly a decade, reducing repetitive tasks and empowering finance teams with insights. Applications include ExpenseIt scanning receipts, Verify auditing millions of expense reports to flag outliers and potential fraud, and Intelligent Audit blending AI with human expertise to uncover non-compliant spending. AI also enables real-time policy enforcement, natural-language queries, and more accurate travel cost forecasting. SAP Concur emphasizes it does not use customer data to train external models and follows SAP's global AI ethics policy.
SAP Concur published an article on AP automation strategies, metrics, and solutions. It notes AP has shifted from a back-office function to a strategic powerhouse, recommending tracking metrics such as invoice processing cycle time, cost per invoice, exception rate, touchless processing rate, and staff time on supplier inquiries. According to industry benchmarks, top performers achieve invoice processing time of 3.1 days, cost per invoice of $2.78, exception rate of 9%, touchless processing for nearly half (49.2%) of invoices, and 13.4% of time (5.36 hours weekly) on inquiries. The article also covers Concur Invoice's end-to-end automation and a roadmap from manual to touchless AP.
SAP Concur published an article on the benefits of integrating travel and expense management solutions. Bringing Concur Travel and Concur Expense onto a single platform delivers 2x faster expense report processing, 55% reporting significant cost reductions in travel booking and expense reporting (average 21% decrease), and 80% improved compliance. The article lists six reasons, including scalability, broad travel content (11x more policy-compliant hotel options, 30+ low-cost global air carriers and NDC content, rail access through Trainline), transparency, and end-to-end integration. SAP ranked #1 for 2023 market share in the T&E market with 49.6%.
SAP Concur announced it won a 2025 G2 Best Software Award in the Best Accounting and Finance Software category, marking its fifth consecutive year of recognition. In G2's Fall 2025 Grid Reports, SAP Concur was named a Leader in four categories: Expense Management, Travel Management, Invoice Management and AP Automation, earning 65 leader awards. G2 is visited by 90 million software buyers annually and hosts over 2.8 million verified user reviews.
SAP Concur published an article addressing five common misconceptions, emphasising that it is not just an expense reporting tool but an integrated platform connecting travel, expense and invoice. The article highlights features including AI-driven fraud detection, tax compliance, VAT reclaim and invoice automation, serving finance, travel management, IT, HR and procurement. New Concur Travel offers a consumer-grade booking experience while ensuring policy compliance.
SAP Concur published an article noting that nearly half of finance leaders worldwide know of a company in their professional network that experienced spend management fraud in the past three years. The article highlights the costs of manual expense management, including missing receipts, time-consuming reports, out-of-policy purchases, unclaimed VAT and fraud risks. Automated expense management can reduce risks and improve productivity, citing a study estimating a T&E solution saves 13 hours weekly per finance or accounting team member.