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  1. SAP Concur Blog

    SAP Concur: Five Steps to Supercharge Organizational Purchasing Power

    A SAP Concur blog post states that with tighter budgets, many organizations are examining purchasing to find savings. For organizations without a formal procurement department or full-time purchasing staff, employees who purchase as a small part of their jobs represent a big savings opportunity, but they may be unfamiliar with the purchasing program, supply chains, or supplier relationships, leading to unnecessary spending and rework. The post offers five steps: set clear purchasing policies, train the team, explain the 'why' behind policies, streamline with technology to centralize purchasing, and continually gather feedback to improve. It emphasizes that even small purchases can yield big…

  3. SAP Concur Blog

    Three Ways Automation Can Improve Employee Spending Efficiency for K-12 Schools

    SAP Concur blog discusses challenges in K-12 school employee spending management. A 2018 New York Times article citing a Federal Department of Education survey states 94% of public school teachers reported spending an average of $479 of their own money on classroom supplies, with 7% spending more than $1,000. An audit of Denver Public Schools found $92 million worth of Visa transactions over two and a half years, with $2 million in purchases that appeared to contradict school policy but were approved. The article recommends automating travel, expense, and invoice processes to improve efficiency, compliance, and budget visibility.

  4. SAP Concur Blog

    SAP Concur Explains Accounts Payable Automation and Cost Savings

    SAP Concur published an accounts payable (AP) guide explaining that AP refers to money a business owes its creditors, with a typical process covering invoice delivery, review, approval, and payment. Citing a survey of 420 businesses across five countries, it notes 69% of respondents cited inefficiency of manual processes and 56% reported missing documentation. AP automation digitizes vendor invoicing; AIIM research shows an average 29.2% reduction in invoice processing costs, with nearly one-third of businesses cutting costs by 50% or more.

  6. SAP Concur Blog

    Four Necessary Actions to Prevent T&E Fraud

    According to the Association of Certified Fraud Examiners, businesses lose more than $3.5 trillion each year to fraudsters. Any employee reimbursement program carries fraud risk. The article recommends four measures: specify which apps employees may and may not use and update expense policy; implement a corporate card program to integrate T&E data and tighten controls; go beyond automation to integration for real-time visibility and tamper prevention; and conduct regular reviews and audits of the expense management system.

  7. SAP Concur Blog

    SAP Concur Survey: Remote Work Poses Productivity Challenges for US State and Local Governments

    A survey commissioned by SAP Concur of 500 US state and local government finance and administration decision-makers found remote work poses productivity challenges for these departments. Only 11% of respondents said they have a fully automated platform allowing employees to track travel and expenses, and 39% said they have made no investments in expense and travel-related technology at all. 67% of decision-makers are managing three or more additional work tasks due to COVID-19, and 55% of governments have the added responsibility of redirecting funds for essential services such as public health and safety. 75% of respondents said COVID-19 accelerated their department's decision to invest in…

  8. SAP Concur Blog

    RXBAR Turns to Concur Expense for Transparent Spend Visibility

    A SAP Concur blog case study describes how RXBAR, a whole-food protein bar company, needed more transparent expense data to support agile decisions during rapid growth. RXBAR implemented Concur Expense, a cloud-based automated employee expense solution. Kelsey Letizia, VP of Finance & Global Controller, said the tool makes it easy for employees and finance to track spending and includes a mobile app for on-the-go expense tracking. Better expense visibility let her make more informed business decisions quickly.

  11. SAP Concur Blog

    SAP Concur: Reimagining Travel and Expense Processes with AI and Machine Learning

    A SAP Concur blog post says most companies are still in the early vision and planning stages of AI and ML deployment, but these technologies can be used now to transform travel and expense processes. It notes that as countries increase regulations and enforcement, managing T&E compliance is more important than ever, and traveling employees face stricter immigration and taxation rules, such as having to file a foreign tax return for a single business trip. The post says AI- and ML-enabled solutions connect to systems inside and outside the organization to capture and analyze T&E data, helping companies track employee movements, identify hidden risks, prevent non-compliant practices and incre…

  12. SAP Concur Blog

    SAP Concur: Travel and Expense's Key Role in Improving Employee Experience

    Citing research by Oxford Economics with SAP Concur, the blog notes that 1 in 3 employees who expect a seamless technology experience do not get one. Poor travel and expense technology can lower compliance, efficiency, and retention. Mobile receipt capture, automated approvals, embedded policy prompts, and integrated itinerary and safety information can improve employee experience while raising compliance and efficiency.

  13. SAP Concur Blog

    Survey: State and Local Government Finance Teams Face Remote Work Challenges

    A SAP Concur blog cites a Wakefield survey of 500 state and local government finance and administrative departments. 67% of staff took on three or more new responsibilities; 88% cited accessing information and tools as the top remote-work challenge; 89% lack a fully automated platform to track travel and/or expenses; and predicted average budget shortfalls for the upcoming fiscal year are 24%. 75% said the pandemic accelerated their decision to invest in cloud-based budget management solutions.

  14. SAP Concur Blog

    SAP Concur Discusses Expense Automation and Mobile AI as New Norm

    SAP Concur article discusses how expense automation and mobile AI are changing traditional expense reporting. It cites client PoHwer reducing claim compilation from 3-4 hours per month to 30 minutes. The article also notes that 95% of CFOs consider cloud-based applications critically or very important to financial performance, and advises businesses to embrace automation with an open mind.

  16. SAP Concur Blog

    Corporate Spending Innovations Launches CSI Paysystems in SAP Concur App Center

    Corporate Spending Innovations launched CSI Paysystems, an integrated payments automation platform, within the SAP Concur App Center. The integration with Concur Invoice streamlines accounts payable automation, covering invoice capture, approval workflows, payment decisioning, and reconciliation. Customers can sync vendor data, scan and code invoices, automatically send payment data to CSI Paysystems for supplier payments including secure virtual card payments, and view payment status and settlement data within Concur Invoice.

  18. SAP Concur Blog

    Maximizing Corporate Card Rebates: Our 80/20 Rule

    A SAP Concur blog post recommends using corporate card usage to gauge spend governance. It suggests a best practice of 80% card transactions and 20% cash spend to save authentication time before approval. Citing a JP Morgan study, it says automated systems boost clerical productivity and companies offering electronic expense reporting are more likely to use data mining to flag out-of-policy spend or card misuse. When employees use corporate cards, companies receive financial institution feeds on the posting day, giving visibility into amounts due and payment due dates, allowing department heads to adjust spending timing. The article provides a rebate formula: (total cash spend × percentage…

  19. SAP Concur Blog

    SAP Concur: 5 Ways Tech Will Impact the Future of K-12 Schools

    SAP Concur published a blog post discussing the impact of technology on the future of K-12 schools. The article notes that automating administrative tasks can free teachers and staff to focus on teaching. Smart expense management systems can help schools control budgets, improve efficiency, and enhance supplier relationships. Additionally, technology can strengthen compliance and reduce fraud risk. The article was written by Sasha Nunes, COO and co-founder of N&B Team Consulting.

  21. SAP Concur Blog

    Build Business Resilience Through Digital Finance Transformation

    SAP, in collaboration with Bain & Company, outlines six strategies for building business resilience through digital finance transformation: scenario planning, strengthening working capital, improving spend visibility, finding cost savings, eliminating low-value work, and planning for new ways of working. It emphasizes automating expense and invoice management and integrating with ERP systems to provide real-time data and analytics for cost control, cash flow optimization, and future planning.

  22. SAP Concur Blog

    How Smith & Nephew Eliminated Manager Expense Approval

    A SAP Concur blog post describes how global medical devices company Smith & Nephew eliminated manager expense approval. Travel and expense lead Jorge Monge says the biggest challenge was assuring managers that expenses are properly controlled and compliant. After adopting artificial intelligence technologies, the company not only completely removed the manager approval step but also increased expense reporting accuracy. Monge says Concur Detect enabled the change and positioned the company as a benchmark internally and externally. The company took a top-down approach, securing buy-in from compliance, legal, and communications stakeholders, and emphasized efficiency and compliance benefits.…

  23. SAP Concur Blog

    Say Goodbye to Manual Expense Reports and Other Dinosaurs

    A SAP Concur blog post argues that manual expense reporting is slow, error-prone, and costly over time, with every step requiring manual handling. Paper receipts get lost, making reconciliation difficult. The post recommends moving to an automated system to save finance team time, reduce errors, speed reimbursement, and improve employee satisfaction. Automation also enables mobile receipt capture, eliminating lost receipts and improving real-time visibility into company spend.

  24. SAP Concur Blog

    How the Pandemic Changed CME Spend for Healthcare

    A SAP Concur blog post notes the pandemic changed how physicians approach continuing medical education (CME). A 2020 PlatformQ Health survey of 200 physicians found 9 in 10 said they will use online courses as their primary CME format post-COVID-19, while at least 22% still plan to seek most CME at in-person meetings. The article lists three CME spend management problems: manual processes relying on spreadsheets and paper receipts are hard to manage and error-prone with remote work; limited visibility makes it hard to track compliance as online and incentive-based CME grows; and budgets are hard to control without pre-approval and adjustment capability. SAP Concur customer data shows 40% of…

  25. SAP Concur Blog

    SAP Concur Appoints Jim Lucier as President

    SAP Concur announced the appointment of Jim Lucier as president, effective July 1, 2019. Lucier, previously Chief Revenue Officer for North America and Chief Services Officer, will succeed retiring Mike Eberhard. Eberhard, president since October 2016, will serve as an advisor after the transition. Christal Bemont was promoted to Chief Revenue Officer for global sales. Barry Padgett, president of SAP Intelligent Spend Group, will oversee supplier spending across Ariba, Fieldglass, and Concur.

  26. SAP Concur Blog

    SAP Concur Publishes End-of-Year Finance Team Survival Checklist

    The SAP Concur blog published an end-of-year survival checklist for finance teams, noting that December 19 was the busiest expense day last year. It recommends reducing distractions, holding team planning meetings, and evaluating and automating expense processes to handle the year-end peak. The checklist covers turning off message alerts, scheduling focused work time, holding year-end planning meetings, creating vacation calendars, reviewing current expense processes, and identifying automation opportunities.

  27. SAP Concur Blog

    Get Around Your Workarounds. Let's Automate That.

    An SAP Concur blog post notes that remote and hybrid working is increasing the number and creativity of finance hacks, such as couriering invoices to remote employees for approval, using random audits to detect expense errors, and saving self-booked travel plans in calendar invites. While these workarounds may seem to keep spend data flowing, they drive increased operational costs, risks, and complexity, while decreasing spending visibility, control, and employee productivity. Survey data cited shows only 39% of U.S. companies say they have the right systems to adapt quickly to changing business needs, 43% of businesses with digitized invoice management saw increased agility and resiliency,…

  28. SAP Concur Blog

    Automated Expense Management for Aerospace, Defense, and Government Contractors

    SAP Concur says many aerospace, defense, and government contracting (ADG) organizations still use manual, paper-based travel and expense processes, which can frustrate employees, cause costly errors and noncompliance, and raise fraud risk. The sector also faces Defense Contract Audit Agency (DCAA) audit requirements, government oversight, and red tape. SAP Concur offers mobile-friendly travel and expense management, using automation and integration to control employee spend and meet government audit and compliance checks, with ADG packages that include tools to detect fraud and support travelers in emergencies.

  29. SAP Concur Blog

    Three SAP Concur Tools Small Businesses Shouldn't Overlook

    A SAP Concur blog post highlights three tools for small businesses: Audit Services, which combines human auditors and AI to identify misuse, waste and noncompliant spend; reporting solutions that draw on discretionary spend data held on one platform for easy access and visualization; and App Center connections linking employees to popular enterprise applications, travel brands and rewards programs. The post says these tools help control cash flow, ensure compliance, reduce costs and mitigate fraud risk.

  30. SAP Concur Blog

    Why HR Should Put Employee Spend on Its Radar

    SAP Concur argues employee spend data helps HR address three enterprise risks: duty of care, interstate and global tax compliance, and employee experience. An Oxford Economics study found only 26% of companies feel very or completely effective at managing T&E compliance. The article recommends knowing in advance where employees travel or reside, placing itinerary data into tracking solutions, and connecting travel, expense, and payment data to support risk management and budget decisions.

  31. SAP Concur Blog

    SAP Concur: Travel Directors Need Integrated Travel and Expense Data

    A SAP Concur blog post states that travel directors face external pressures including the shared economy, supplier direct bookings, traveler satisfaction, and duty of care. Employees are spending across more categories and using more payment methods—credit cards, ghost cards, checks, cash, and P-cards—often managed by disconnected systems, making a single source of truth difficult. A GBTA Foundation report found only 47% of travel managers report their online booking and expense tools are integrated; only 20% use technology to capture bookings made outside the travel program, while 42% of North American travelers prefer booking directly on supplier websites. An Oxford Economics survey of 1,…

  32. SAP Concur Blog

    SAP Concur: AI Doesn't Replace Employees, It Augments Them

    A SAP Concur blog post says AI has entered the workplace, helping save time and reduce paperwork, for example by replacing paper receipts and tedious manual data entry with automated travel and expense management tools. A.G. Lambert, SVP of product strategy at SAP Concur, says "AI doesn't replace employees, it augments them." The post mentions a partnership with Forbes examining how technology improves business processes, highlighting AI-assisted auditing, travel policy bots and tools that improve cash flow management.

  33. SAP Concur Blog

    SAP Concur Launches Budget Tool for Real-Time Visibility and Spend Control

    SAP Concur announced Budget, a new solution making budget data visible, near real-time, and actionable. Citing an Oxford Economics report, it says strong profitability and revenue growth are tied to effective cost control. Travel spend has doubled to more than $1.2 trillion in 15 years, and employee-initiated spend is now the second-largest expense in organizations. When spend data is incomplete, inaccurate, or late, budgets mean little, managers cannot be held accountable, and poor visibility leads to poor decisions including company-wide budget freezes. Budget synthesizes data from Expense, Invoice, Purchase Request, and Travel Request into a comprehensive dashboard, with mobile and web d…

  34. SAP Concur Blog

    Why Some Financial Decision Makers are Skeptical of Automation, and Why They Shouldn’t Be

    SAP Concur blog cites an AMI Partners survey of over 400 financial decision-makers at SMBs, identifying barriers to automation such as lack of IT expertise, cost, and resources. However, automation delivers time savings (15% decrease in expense report processing time, 16% decrease in invoice processing time), cost savings (average annual savings of $30,000 for T&E automation and nearly $34,000 for invoice automation), improved employee satisfaction (up to 80% reduction in reimbursement time), and better compliance.

  35. SAP Concur Blog

    Boy Scouts of America Adopts Concur Expense for Mobile Expense Management

    The Boy Scouts of America (BSA), whose employees spend most of their time outdoors, needed mobile expense management. The organization adopted SAP Concur's Concur Expense solution to automate expense report submission, review, and processing, integrating with enterprise resource management systems and credit card programs to give finance teams greater visibility into employee spend. Employees can submit expenses via mobile phone anytime, reducing paperwork and errors and speeding up reimbursement.

  36. SAP Concur Blog

    GW University Uses SAP Concur to Make Travel Safer and Easier for Students and Faculty Abroad

    The George Washington University (GW) operates in more than 100 countries, creating a large volume of student and faculty travel and expense management. Manual reimbursement processes and siloed data previously made it hard for security teams to track travelers. After adopting SAP Concur solutions, students and faculty can photograph receipts and auto-generate expense reports, improving finance approval efficiency; the security team uses Concur Locate to consolidate location data, proactively monitor risks, and send notifications to affected individuals.

  37. SAP Concur Blog

    A Master Class in Sales Tax Recovery for Higher Education

    A SAP Concur blog post introduces Taxback International's sales tax recovery service for higher education institutions. Many universities and colleges leave hundreds of thousands of dollars on the table each year by not fully utilizing sales tax exemptions. Taxback International leveraged its VAT recovery experience, internal audit expertise, and integrations with SAP Concur solutions to develop a sales tax recovery service. In a pilot, a large university recovered $150,000 in sales taxes without expending resources or staff time. Taxback also provided reporting data to help the university improve its front-end processes.

  39. SAP Concur Blog

    What's Your Spend Management Costing You? SAP Concur Analyzes Automation Value

    SAP Concur published an article examining the hidden costs of manual, paper-based expense management. It provides a formula for calculating cost per expense report and cites multiple data points: 81% of finance leaders admit to blind spots in travel, expense, and invoice spend; automation can reduce AP data entry time by 37% and invoicing errors by 33%; the typical organization loses 5% of annual revenue to fraud. The article also notes that organizations creating exceptional employee experiences see 17% higher productivity, 21% higher profitability, and 24% lower turnover.

  40. SAP Concur Blog

    SAP Concur Announces 2019 Innovation Award Winners

    SAP Concur announced its 2019 Innovation Award winners at its annual Fusion conference. The awards received 58 entries from customers across 11 countries, with five best-run organizations selected. Winners drove automation, integration, and analytics into travel, expense, and invoice processes. Alteryx saved more than $130K on travel in the last year using SAP Concur and Rocketrip; NEC reduced time spent on travel and expense management by 40%, translating to approximately 200 million yen ($1.8M USD) per year; RED achieved more than 20% annual savings on taxi services by introducing Uber for Business.