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  1. SAP Concur Blog

    10 Trends Shaping Business Travel and Spend Management in 2019 and Beyond

    SAP Concur executives forecast business travel and spend management trends for 2019 and beyond: risks facing female travelers will rise to the top of the corporate agenda, with a GBTA report finding only 18% of corporate travel safety policies specifically address female safety needs; GDPR becomes table stakes and data privacy will change product engineering; shifting immigration and tax policies create new pressures on multinationals; SMBs gain competitive advantage through AI and machine learning; nearly 50% of business travelers spend 30 minutes to an hour daily on expenses; online booking tools will embrace new content sources such as NDC and Airbnb; machine learning goes mainstream; ho…

  2. SAP Concur Blog

    SAP Concur Blog: Spending Your Way to Intelligent Business Growth

    A SAP Concur blog post cites a CFO paper stating that successful growth requires a strategic and smart approach rather than a scattershot one. Dr. Christian Campagna, senior managing director for CFO and enterprise value at Accenture Strategy, says it is a delicate balancing act of reallocating spending to fund the new business while maintaining the established business. Citing Aberdeen Group's 2018 T&E Expense Trends and Benchmarking Spending report, the article says 60% of small and midsize businesses still use spreadsheets and other manual systems to track spending, leaving most finance leaders without the real-time visibility, insights, and controls they need. It recommends a unified sy…

  3. SAP Concur Blog

    SAP and Oxford Economics Survey on Flexible Work and Employee Satisfaction

    SAP and Oxford Economics surveyed 352 finance and IT decision-makers from small and midsize companies globally, finding that most leaders want employees back in the office full time but more than half see a hybrid work model as unavoidable over the next two years. The survey also shows few companies use formal surveys to understand employees, and processes such as travel and expense management are not optimized for working from anywhere.

  5. SAP Concur Blog

    Two Business Trends Driving Change in Spend

    The article highlights two trends disrupting spend management: increased employee purchasing power and stricter tax/compliance regulations. Direct employee bookings lead to invisible spend, while governments demand comprehensive tracking. Companies need modern technology to integrate data for control and compliance.

  7. SAP Concur Blog

    Do Governments Have a More Holistic View of Your Spending? An Intelligent Spend Management Perspect…

    A SAP Concur blog post argues that governments are actively capturing, storing, and analyzing corporate spending data from travel, expenses, and invoices to increase tax revenue and enforcement. Citing experts from EY and Goldman Sachs, the article states that governments are rapidly analyzing this data to generate higher revenues. It notes that U.S. state governments share data to ensure proper taxation, and 34 countries are engaged in the OECD's BEPS project. The article also mentions a case where an executive was detained for five days at an airport due to his company's unpaid taxes.

  8. SAP Concur Blog

    SAP Concur Solutions Help SMBs Stay Agile and Support Growth

    SAP Concur blog shares two customer cases: The Tech Interactive, a San Jose science museum, used Concur Expense and Concur Invoice to automate approval workflows, saving manual processing time and improving spend visibility; Wisconsin manufacturer WB Manufacturing, anticipating doubling sales in three years, deployed Concur Travel and Concur Expense in under three months, with sales team submitting expense reports after one day of training.

  9. SAP Concur Blog

    Dynamic Spend Management: Adapting to New Workforce Needs in Higher Education

    A SAP Concur blog post discusses how higher education institutions are adapting to hybrid work models. It cites Future Forum's Remote Employee Experience Index data: 83% of employees across all industries no longer want to work in-person five days a week, and 20% indicated they wanted to work remotely full-time. The article suggests institutions rethink staffing for online and in-person instruction, parking policies, technology tools, and more, while managing campus expectations. It mentions task forces at UCLA, Boston University, and Duke, and automation cases at the University of Alabama and Penn State University. Penn State processes more than 240,000 expense reports a year and saw no ba…

  10. SAP Concur Blog

    Innovating Through Data: The Best Way to Predict the Future is to Invent It

    The article emphasizes using internal financial data to drive innovation, using advanced analytics to identify spending patterns and adjust T&E policies. Companies often struggle with fragmented data, and employee-initiated spend is siloed. SAP Concur offers solutions to unify all employee-initiated spend data, helping businesses build reporting strategies for better cost control and strategic decisions.

  11. SAP Concur Blog

    How Tweaking Spending Management Can Help Businesses Cope with Financial Pressure

    A SAP Concur blog post notes that in an environment of declining budgets and tight finances, businesses first think of cutting or controlling costs, but many lack a complete picture of their expenses. Too much spending is hidden, on personal credit cards, with too little oversight, and remote work has made it messier. The article recommends using tools to govern spending, capture every expense of every employee, automate invoices and auditing, and see finances in real time. It also offers a counterintuitive point: during cost control, make it easier for employees to spend, direct them to corporate cards and correct payment processes, making compliance the easiest and fastest option to obtai…

  12. SAP Concur Blog

    SAP Concur Explains How Consolidating Spend Management Tech Enables Business Resiliency

    SAP Concur published an article citing IDC that the COVID-19 pandemic has underscored the importance of digital transformation for staying agile. The article argues that too many platforms and tools can lead to data silos, onerous reporting, and departments using non-standardized tools, hampering business agility. It recommends evaluating the current mix of spend management platforms and vendors to consider consolidation for business resiliency.

  13. SAP Concur Blog

    SAP Concur: Recovery or Not — How Finance Leaders Can Maintain Balance

    A SAP Concur blog post for SMB finance leaders discusses spend management best practices for maintaining business resilience in uncertain economic conditions. Citing an Oxford Economics survey of small businesses, it notes many SMBs adopted some form of digitization, but some remain on manual paper processes or partial automation, leading to workflow roadblocks, spend visibility gaps, and compliance issues. Suggested building blocks of resilience include streamlined processes, clear policies, up-to-date spend visibility, employee support, and cost control. The post states automating expense and AP processes can deliver real-time spend views, eliminate paper receipts, auto-populate expense r…

  14. SAP Concur Blog

    SAP and Oxford Economics Survey: Finance and IT Leaders' Post-Pandemic Path

    SAP and Oxford Economics surveyed 500 finance and IT leaders from SMBs on digital transformation and company culture. 47% saw their role grow in strategic importance over the past year; 57% anticipate an even greater role. 47% found the pandemic brought inefficient business processes to light. Fewer than half named the other as a key strategic partner. 27% are assessing whether spend management digitalization is permanent; 25% plan to revert to manual processes within two years. 42% of companies that digitalized expense management report increased productivity.

  16. SAP Concur Blog

    The Top 4 Spend Management Challenges Financial Service Firms Face

    A SAP Concur blog post analyzes four major spend management challenges facing financial services firms: high compliance costs, fraud risks, outdated technology, and mobile work needs. Citing a Duff & Phelps survey, 24% of financial services executives expect compliance spending to exceed 5% of revenue by 2023. The article recommends automating expense reports, implementing corporate card programs, using data analytics, and adopting mobile solutions to address these challenges.

  17. SAP Concur Blog

    Aberdeen Survey: Digital Spend Management Helps Best-in-Class Businesses Boost Productivity and Pro…

    SAP Concur cites an Aberdeen survey of 606 finance leaders across 27 industries and six countries, finding best-in-class businesses capture 74% of company spend with digital expense and invoice management solutions (vs. 57% for others) and can access spend data when needed 80% of the time (vs. 61% for others). Best-in-class respondents reported 26.1% productivity improvement and 24.3% profitability improvement over the past two years, compared to -2.4% and -1.7% for others. Best-in-class companies are 31% more likely to use spend data to track and manage budgets and more likely to integrate expense and invoice management tools with budgeting, payroll, ERP, and financial systems.

  19. SAP Concur Blog

    SAP Concur: Fully Digitizing Spend Management Boosts Agility and Saves Costs

    SAP Concur cites a May 2021 Oxford Economics survey of over 500 senior business leaders across seven countries, finding increasing agility is the top goal but culture change and digitizing manual operations remain challenges. Among businesses that digitized expense, invoice, and cash flow management, 43% cite increased agility and resiliency from digitizing AP, 42% cite increased productivity from digitizing expenses, and 35% cite increased functional collaboration from digitizing cash flow management. AMI-Partners research found SMBs saved $30K annually with automated expense solutions and $34K with invoice solutions; Concur customers saved $39K annually with each solution. ACFE estimates…

  20. SAP Concur Blog

    Trends Driving the Need for Better Spend Management in SMBs

    AMI Partners surveyed over 400 SMBs and found that businesses automating expense, travel, and invoice management saw the greatest performance boost. Key trends include mobile workforce, multi-supplier invoice processing, and cost reduction pressures. Automation reduces invoice processing time and frees finance staff. 64% of businesses cite reducing operating expenses as a strategic goal.

  21. SAP Concur Blog

    Lumen Technologies Helps State and Local Governments Optimize Remote Work

    A SAP Concur blog post notes that state and local governments face tighter budgets and remote work challenges. A Wakefield study found 88% of agency respondents felt many back-end operations cannot be managed remotely. Lumen Technologies, a SAP Concur reseller partner, offers spend management solutions including Concur Travel, Concur Expense, and Concur Invoice to automate and connect the entire spend process, helping government agencies gain visibility, maintain compliance, and support remote work.

  22. SAP Concur Blog

    Public Sector Spend Management Mistakes Have Major Consequences

    A SAP Concur blog emphasizes the responsibility of the public sector in travel, expense, and invoice management, noting that manual processes and siloed data hinder fraud and compliance management. It recommends automated solutions using AI and machine learning to spot anomalies, and OCR and three-way matching for accuracy, to help public sector meet higher fiscal responsibility.

  23. SAP Concur Blog

    Plan for Future Expansion with Lessons from Around the Globe

    Oxford Economics, sponsored by SAP Concur, surveyed 500 executives worldwide and found successful expansions rest on prudent cost control. Cost-conscious enterprises are more flexible, have better spend transparency, and better communication. Nearly 40% of US respondents expanded via M&A. Companies should manage processes, maintain spend visibility, sustain employee satisfaction, and collaborate across departments.

  24. SAP Concur Blog

    American Rescue Plan Act Funds IT Modernization for State and Local Governments

    The American Rescue Plan Act provides funding for state and local government IT modernization, with a deadline of December 31, 2024. Critical infrastructure projects like cloud services qualify. Travel, expense, and invoice processes are ideal for cloud migration. Automated spend management reduces costs, prevents improper payments, identifies fraud, and improves compliance.

  25. SAP Concur Blog

    SAP Concur and Oxford Economics Survey IT-Finance Collaboration

    SAP Concur and Oxford Economics surveyed 500 IT and finance decision-makers at organizations with fewer than 1,000 employees globally. The survey found nearly 6 in 10 IT leaders report spending more time on manual processes than automation since the pandemic; nearly two-thirds say aligning growth strategy with executive leadership is a challenge; only 52% say they work effectively with finance; and just 36% say their organization has the financial visibility and data needed for decision-making, budgeting, and forecasting. Among companies that have digitalized key finance processes, nearly half report increased agility, collaboration, productivity, and spend visibility.

  27. SAP Concur Blog

    SAP Concur Highlights Digital Spend Management for Volatile Times

    SAP Concur published an article emphasizing that in the economic volatility caused by the pandemic, businesses need to digitalize spend management to monitor costs and cash flow. The article notes that finance teams need deep insight into every aspect of company spend, and SAP Concur solutions integrate, automate, and make spend management processes accessible on any device. It also cites an AMI Partners study showing SAP Concur solutions lead to 25% greater cost savings on travel and expense management (US$40,000 per year) and 16% more time saved (122 hours per week) compared to major competitors, and 21% greater cost savings on invoice management ($42,000 per year) and 35% more time saved…

  28. SAP Concur Blog

    SAP Concur Partners with WSJ on The Intelligent Business Podcast

    A SAP Concur blog post introduces The Intelligent Business, a five-episode podcast series created in partnership with The Wall Street Journal, exploring how businesses can use emerging technologies to automate more processes and control company spending. It summarizes each episode's themes: AI plays a huge part in simplifying spend management and automating processes; more sources of data allow better service to travelers on the road and keep them safer, lowering risk and increasing employee satisfaction; manual expense reports are time-consuming and could result in unintentional T&E fraud, while AI-driven technology makes receipt capture, reporting, and approvals nearly effortless; AI allo…

  29. SAP Concur Blog

    SAP Concur Launches Budget, Mileage and Expense Audit Products

    SAP Concur announced three new spend-management products: Concur Budget, which provides dashboards for strategic decision-making and financial control; Concur Drive, which uses smart sensors on mobile devices to automatically capture mileage and handle reimbursement; and Concur Detect by AppZen, which applies machine learning to audit 100% of expense reports before reimbursement and integrates with Concur Expense. SAP Concur said the tools aim to simplify spend management for organizations of any size.

  30. SAP Concur Blog

    SAP Concur Blog: How People Analytics Can Drive New Business Insights

    SAP Concur published a guest article discussing how people analytics can help organizations gain new business insights. The article debunks three common myths: people analytics involves more than one type of analytics, does not require expensive technology, and is not only for HR. It notes applications in workspace planning, work design, and automation and employee experience, and highlights that analyzing employee spend data (such as travel expenses) can optimize budgets and improve employee experience.

  31. SAP Concur Blog

    SAP Concur Urges Building T&E Management into Financial and Digital Transformation Strategy

    A SAP Concur blog post cites GSMA's 2020 Mobile Economy report, which states that in 2020 5G will shift from hype to reality but primarily for businesses rather than consumers, and that GSMA expects 5G to be the first generation in mobile history to have a bigger impact on enterprise than consumers. The article argues that as 5G adoption goes mainstream, back-office workflows and processes will be further streamlined, including travel and expense (T&E) management. T&E transformation is increasingly seen as an opportunity to reduce operational costs and boost employee productivity and job satisfaction, with business leaders seeing opportunities to cut costs by implementing new technologies t…

  32. SAP Concur Blog

    Small Business Owners: Get Your Company Recovery-Ready

    A SAP Concur blog post offers recovery preparation advice for small business owners, including setting up expense policies, optimizing AP processes, smart tracking and monitoring of spending, and using technology to increase efficiency. Citing U.S. Small Business Administration data, small businesses generate 44% of economic activity. The article also notes that companies adopting cloud-based technology to automate expense management increased process efficiency by 42%.

  33. SAP Concur Blog

    SAP Concur: Collaborative HR and Finance Leaders Can Unlock Lasting Business Value

    A SAP Concur blog post argues that HR and finance leaders who collaborate can improve data visibility, simplify workflows, and stay flexible. It cites Oxford Economics that nearly a quarter of finance leaders cite lack of visibility into company spending as their biggest challenge, and McKinsey research that 50% of manual work can be automated. EY research shows 41% of collaborating finance and HR leaders experienced 10% EBITDA growth.

  34. SAP Concur Blog

    Get a Single View of Spend by Working with Procurement, Supply Chain, and IT

    SAP Concur blog introduces Intelligent Spend Management, emphasizing cross-departmental collaboration for a unified view of all spend. It suggests three ways: create an engaging user experience, establish direct electronic connections with suppliers, and connect innovative third-party solutions to break down silos and achieve full spend visibility.

  35. SAP Concur Blog

    SAP Concur Highlights Five Overlooked Spend Management Issues in Business Growth

    SAP Concur published an article identifying five spend management issues businesses often overlook during expansion: insufficient preapprovals making future spending hard to forecast; limited audit resources while errors and fraud typically consume 5% of annual revenue; insufficient process automation; big data that is hard to turn into usable insights; and unclaimed VAT refunds in cross-border operations. The article suggests expanding SAP Concur solutions to address these challenges.

  36. SAP Concur Blog

    5 Benefits of Automating Government Invoice Payments

    A SAP Concur blog post discusses the benefits of automating government invoice payments. It cites AIIM data: the cost to process one invoice is on average between $13 and $25, and processing a single paper check adds another $7.15. SAP Concur partnered with StateScoop to quantify the costs of manual AP systems. The article lists five benefits of automating invoice payments: increase productivity and employee satisfaction, get more visibility into spending, manage invoice payments from anywhere, be more efficient and generate revenue, and reduce audit and compliance costs. The report concluded that automating invoice payments can pay for itself in less than one year.

  37. SAP Concur Blog

    Assess Your Spend Control: SAP Concur Launches Business Agility Assessment Tool

    SAP Concur launched a Business Agility Assessment tool that helps companies evaluate their spend management processes through seven questions. The assessment covers the level of automation in expense and invoice management, integration with back-end ERP/HR/CRM systems, data reliability, spend control, and solution provider capabilities. The tool scores based on answers and provides improvement advice and a spend management toolkit.

  38. SAP Concur Blog

    SAP Concur: Next-Gen Spend Management Has Arrived

    A SAP Concur blog post cites a 2019 IDC survey of 800+ global executives. The survey found that for most companies, 40% to 45% of revenue goes toward spend; 90% of respondents reported room to improve spend control; 95% said they were likely to invest in intelligent spend management platforms in the next two years; and 60% were already talking with a technology vendor.

  39. SAP Concur Blog

    SAP Concur Podcast Discusses AI's Role in Finance Digital Revolution

    SAP Concur published a podcast conversation between former SAP Concur executives Mike Eberhard and Chris Juneau, and Jeanne Dion, discussing the impact of technology on finance and accounting. The conversation covers the evolution from GUI to SaaS, smartphones, and now AI and machine learning. They note that AI is uniquely suited for pattern identification, helping finance professionals focus on strategic tasks and address challenges like compliance and fraud detection. The conversation also mentions that during the pandemic, cases of noncompliance or potential fraud increased by over 200%, and issues such as unused tickets, gift card purchases, and excessive mileage reimbursement.

  40. SAP Concur Blog

    SAP Q3 2018: Global Companies Adopt Network and Spend Management Cloud Solutions

    SAP SE announced that companies worldwide are adopting its end-to-end network and total spend management cloud solutions. In Q3 2018, SAP's cloud revenue surged 41% year-over-year at constant currencies, and new cloud bookings grew 37%. Companies including KIO Networks, Delivery Hero, iLoLay, and Grupo Energía Bogotá adopted SAP Ariba, SAP Concur, and SAP Fieldglass solutions. Ariba Network connects over 3.6 million companies with more than US$2.28 trillion in annual commerce. SAP Concur solutions processed over 258 million transactions in the past four quarters, and Concur TripLink covers more than 7.5 million travelers.