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Jun 29Wed
  1. SAP Concur Blog

    How State and Local Governments Can Transform Spend Management with Cloud SaaS

    The article notes that state and local governments face unique challenges modernizing legacy IT systems, including tight and scrutinized budgets, heightened citizen and employee expectations, and limited manpower, so innovation may not be a priority for every agency. Yet CIOs are recognizing the benefits of cloud-based SaaS spend management: significantly reduced upfront investment versus building expensive in-house systems, which are costly to maintain and often become antiquated within a few years. SaaS solutions can be quickly implemented and are continuously updated by third parties. With tighter budgets, governments need high transparency and control over taxpayer resources, and employ…

  3. SAP Concur Blog

    SAP Concur Introduces Budget Tool to Integrate Spend Data

    SAP Concur published an article introducing Budget by SAP Concur. The tool brings together travel, expense, invoice, and budget data into a single solution, providing clear visibility into spend to enable better, timelier decisions. Users can view all budgets through intuitive dashboards, import budgets from ERP systems, and see spend before it occurs. The tool also supports near real-time viewing and approval of spend on mobile devices and one-click data export.

  4. SAP Concur Blog

    Is Disconnected Spend Data Costing You?

    A SAP Concur blog post discusses the problems caused by disconnected employee spend data. Employee spending (travel expenses, POs, non-PO invoices, p-cards, corporate cards, etc.) typically falls into the bottom 20% of overall spend yet involves the majority of vendors and department time. Data spread across multiple systems or paper-based processes leads to a lack of accurate and timely data, difficulty staying on top of payment due dates resulting in late fees, and limited insights to maximize working capital. The article recommends an integrated, cloud-based, single solution to connect all spend data for strategic decision-making.

  5. SAP Concur Blog

    Oxford Economics: A Clear View of Spend Eases Corporate Growing Pains

    A SAP Concur blog post cites an Oxford Economics survey in which 81% of leaders say they would benefit from concentrating more on efficiency and cost control. The post offers four recommendations: emphasize cash flow early, facilitate internal collaboration, focus on cost visibility and efficiency, and consider automating spend management. The study notes that a clear view of costs can limit waste and redundancy, free up executives and employees, and improve flexibility and resource allocation.

  6. SAP Concur Blog

    Penn State University Leverages SAP Concur Experience to Improve IT Spend Management

    In an SAP Concur podcast conversation, Bennett Ulmer, Operations Analyst and Manager of Analysis and Audit for Penn State University, shared how he leveraged an already successful travel and expense program to improve central IT processes. As one of the longest-running SAP Concur customers for more than 17 years, Penn State University expanded pre-approval functionality from travel to corporate card programs through cross-departmental collaboration and trust. The program integrates expense data with the financial ERP system. Ulmer emphasized the importance of using existing systems rather than buying new tools in budget-constrained higher education environments, and advised including IT and…

  7. SAP Concur Blog

    Returning to Work and Travel: CDC and SAP Concur Customers Share Perspectives, Part 2

    Part 2 of SAP Concur blog focuses on best practices for returning to the workplace. It references CDC resources and lists practices customers are following: controlling cash flow, expanding T&E programs globally, implementing new remote spend policies, setting further controls and compliance, instituting project codes for COVID-19 expenses, automating AP, and improving WFH employee experience. Emphasizes using CDC tools and automated spend management to address pandemic challenges.

  8. SAP Concur Blog

    How Corporate Spend Processes Must Adapt to Remote Work

    A SAP Concur blog post argues that if corporate spend processes and policies have not adapted to remote-work realities, spend visibility will decline further. It recommends using corporate card data as the core of compliance management and adopting automated receipt capture, audit rules and flexible expense categories to address blind spots from personal-card payments, cash reimbursement and remote-work-related spend.

  9. SAP Concur Blog

    Four Spend Management Challenges for SMBs: AMI Partners Survey

    AMI Partners surveyed more than 400 financial decision makers at small and medium-sized businesses across five industries, identifying four common spend management pain points: 69% found manual expense, travel, and invoice processes inefficient and laborious; 60% struggled to track spending trends; 56% faced missing documentation; and more than half reported protracted approval and reimbursement cycles. The research found that businesses adopting automated expense, travel, and invoice management had the highest employee satisfaction, saved key roles hundreds of hours, and reduced costs by thousands of dollars per year.

  10. SAP Concur Blog

    SAP Concur Urges Organizations to Advance Spend Management Maturity

    A SAP Concur blog post notes that the nature of corporate spending has changed significantly over the past five to ten years and continues to evolve, making tracking and managing spending more complex. Citing IDC research, it says many organizations still have shortcomings: accounts payable teams cannot effectively direct spending if they only orchestrate manual processes; budget managers are not truly managing budgets if they only track what is spent; and finance managers cannot ensure payment terms and negotiated rates on every transaction without the right tools. IDC created a five-stage maturity model, from manual processes and spreadsheets at the lowest stage to integrated solutions an…

  11. SAP Concur Blog

    Accounts Payable and FinTech: The Perfect Combination

    This SAP Concur blog post emphasizes combining accounts payable processes with fintech tools for successful spend management. It highlights how the pandemic drove companies to digitize invoice management, and introduces Concur Invoice integrated with payment provider solutions to automate end-to-end processes, offering control, data insights, spend maximization, security, and innovation without development costs.

  12. SAP Concur Blog

    We're Not the Best Just Because We Say We Are

    A SAP Concur blog post aims to clarify common misconceptions about spend management solutions. It emphasizes that a true solution should focus on both end-user experience and the experience of finance managers, providing data analysis and compliance support. The post also distinguishes between 'connected' and 'integrated' and notes that reporting and analytics capabilities vary by provider, requiring complete data capture and professional analytical support.

  13. SAP Concur Blog

    How Technology Can Empower City Managers to be More Effective When It Comes to Serving Citizens

    A SAP Concur blog post discusses challenges facing city managers: they are stuck with paper receipts and Excel sheets, and manual spend processes lead to inefficiency and lack of visibility. It cites data: it takes an average of 26 minutes to manually complete one expense report; 31% of public sector managers say they still lack adequate visibility into expenses; a 2018 Kelton report found 73% of government financial decision-makers reported their organization struggled to remain compliant; a 2017 Mile IQ report found 34.5% of employees admitted to inflating mileage, with 76% saying they could do so because their organizations handled expenses manually; on average, 19% of expense reports an…

  14. SAP Concur Blog

    SAP Concur and Deloitte Discuss the Evolution of AP Automation

    SAP Concur Value Consultant Ryan Hamilton and Deloitte Specialist Master Oren Geshuri discuss the current state and future evolution of accounts payable (AP) automation in a podcast. The conversation focuses on employee experience and spend governance, noting that COVID-19 accelerated the digitization of AP processes and highlighting the strategic value of automation in improving efficiency, optimizing cash flow, and enhancing organizational resilience.

  15. SAP Concur Blog

    SAP Concur: Stay Resilient with Automated Spend Control and Compliance

    An SAP Concur blog post states that in an uncertain business environment, automated spend management is crucial for companies to stay flexible and profitable. Citing an AMI Research survey, 59% of SMB financial decision-makers say automation improves spend visibility. The article recommends using mobile apps and automated workflows to approve invoices and manage expenses anytime, anywhere, and leveraging AI and machine learning for data accuracy, thereby enhancing compliance, controlling costs, and optimizing cash flow.

  16. SAP Concur Blog

    Does Your Spend Management Solution Feel Like It's Solving Anything?

    A SAP Concur blog post notes that if companies cannot fully capture employee expenses and invoice data, they risk making purchasing, budgeting, and forecasting decisions based on incomplete information. The article mentions that employees not in offices find it harder to follow spending protocols, and new spending categories like PPE, home office furniture, and internet connections add management complexity. It recommends automated solutions for spend visibility and offers six key spending questions for self-assessment.

  17. SAP Concur Blog

    Dynamic Spend Management Practices in Higher Education: Three Considerations for Returning to Trave…

    SAP Concur published a blog post discussing how higher education institutions can manage spend as they return to travel post-pandemic. The article notes that the pandemic forced institutions to re-evaluate travel and expense programs and accelerated the deployment of spend management technology. It offers three recommendations: increase visibility of travel requests and needs; update policy planning and program deployment; and plan for the future. Citing the 2021 Global Business Traveler Report, 96% of respondents are willing to travel for business in the next 12 months, 52% expect the ability to choose direct flights, and 41% want to stay in four- to five-star hotels.

  18. SAP Concur Blog

    Rethink Your Spend Management KPIs

    SAP Concur introduces a spend management KPI scorecard to help companies rethink how they measure spending. The article notes that spending patterns have changed significantly over the past two years, and if KPIs haven't been adjusted, companies may be measuring the wrong things. The scorecard offers 17 new indicators covering risk measurement, program performance, budget accuracy, and more, highlighting that duplicate mileage submissions increased 2,127% in the last quarter of last year.

  19. SAP Concur Blog

    SAP Concur: Now Is the Time to Digitalize Your Spend Management

    A SAP Concur blog post argues companies should invest in digital spend management. Shari Lava, research director at IDC, says the manual way is not working, and Bryan Ball, director of research at Aberdeen, says visibility into spending information can make a difference in survival. The article notes paper-, email-, and spreadsheet-based processes are untenable under remote work, and digitalization enables automated approvals, faster reimbursement, real-time spend analytics, and ERP integration.

  20. SAP Concur Blog

    How Life Sciences Firms Can Combat T&E Fraud and Noncompliance

    A SAP Concur blog post, citing the ACFE 2016 Global Fraud Study, notes that the median loss from occupational fraud is $150,000, 23.2% of cases cause losses of $1 million or more, and the typical organization loses 5% of annual revenue to fraud. It argues life sciences firms are especially vulnerable due to complex regulation and fragmented global spend data, and recommends corporate card auto-import, pre-approval, third-party audits and disciplined data entry to strengthen T&E controls.

  21. SAP Concur Blog

    SAP Concur: See Your Spend Clearly to Control Your Future

    SAP Concur published a blog post emphasizing that companies can better prepare for future disruptions by controlling spend. The article notes that travel and expense is typically a company's second-largest line item, but issues like leakage, hidden spend, and non-compliant spending exist. By improving spend visibility, companies can adapt more quickly to challenges and opportunities. The article also covers using AI and machine learning to monitor compliance, and solutions like mobile tools for automatic mileage tracking and receipt uploads.

  23. SAP Concur Blog

    How AP Automation Can Help SMBs Gain Better Control Over Spend

    SAP Concur blog cites an Oxford Economics report: 82% of businesses with 1,000 or fewer employees identified new gaps in cash flow management tools and finance processes due to COVID-19. 53% say the pace of digital transformation is speeding up. Among those who digitized invoice management, 43% saw increased organizational agility and resiliency, and 25% saw increased visibility into spending and reduced costs. The article recommends AP automation via solutions like Concur Invoice to gain real-time spend visibility, reduce manual errors, and optimize cash flow.

  24. SAP Concur Blog

    You're Ready for Recovery, But How Are You Going to Get There?

    A SAP Concur blog post states that business recovery requires accurate, real-time spending and budget data. A study found that 93% of global finance, IT, and operations executives agreed that maintaining organizational agility is the only way to navigate uncertainty, and 90% said a scalable, automated T&E management solution is key to controlling policy and protocol. The article emphasizes that digital and automated spend management can improve accuracy, control, and cost savings.

  25. SAP Concur Blog

    Intelligent Global Systems Enable Business Growth and Spend Management

    SAP Concur blog states finance leaders can drive growth by providing real-time visibility, coaching on budgets, managing cash flow, and freeing finance staff. However, most finance departments still work manually, spending 60% to 70% of time gathering information. Without visibility and controls over discretionary spending like travel, expenses, and invoiced purchases, costs can spiral and fraud can occur. IT leaders can support intelligent finance by implementing automation that integrates travel, expense, and invoice management.

  26. SAP Concur Blog

    Finance Risks in Hybrid Work

    SAP Concur article notes that hybrid work accelerates digitalization needs, but manual processes and 'finance hacks' increase risk. 47% of finance and IT leaders agree remote work highlighted inefficient processes. Automated spend management reduces expense report time by 43%, increases policy compliance by 32%, reduces lost receipts by 43%, and reduces invoice processing time by 68%.

  27. SAP Concur Blog

    Community and Innovation in Higher Education Tech: SAP Concur Podcast with Huron about Penn State U…

    A SAP Concur podcast features a conversation with Huron Consulting Group about Penn State University's transformation story in optimizing spend management and ERP systems. Penn State, a long-time SAP Concur higher education customer, confirmed Huron as a partner through the Concur Higher Education Leadership Forum (CHELF). Huron helped automate the Concur Request module to manage P-Card expenses, integrate procurement charges into Concur, and optimize workflows. The project also included migrating to SAP S/4HANA ERP and a new Concur instance, reducing over 500 expense GL accounts to fewer than 200 using sub-lists. Concur also developed an API to daily update Request user and approver checkb…

  28. SAP Concur Blog

    SAP Concur Advises Higher Ed to Automate Spend Management to Prevent Misspending

    SAP Concur published an article noting that faculty and staff at colleges and universities are spending more of their institution's money across more spend categories and using more payment methods than ever before. For finance departments still struggling with manual processes, accurately tracking spending is challenging. The article recommends that institutions adopt modern spend management solutions to increase visibility, prevent duplicate payments, flag unusual transactions, and take advantage of discounted supplier rates. It also outlines critical steps such as automating all spending, embracing an open strategy, strategically managing spending, and reviewing spending.

  29. SAP Concur Blog

    Five Predictions for the Future of Corporate Spend Management

    Based on discussions with Accenture, SAP Concur team presents five predictions for corporate spend management: increased risk but better compliance, smarter spend governance, travel no longer a guessing game, improved employee experience, and confidence in growth. Data cited: spend violations increased 292% from 2019 to 2020, and 84% of companies have growth goals.

  30. SAP Concur Blog

    SAP Concur: Get Smart About Managing Company Spend and Watch Your Business Grow

    A SAP Concur blog post discusses the benefits of a cost-conscious spend management strategy for SMBs during growth. Citing an Oxford Economics survey of 500 decision makers at expanding companies, including 150 classified as 'cost-conscious' SMBs, it reports cost-conscious SMBs are more likely to spend time on cash flow and spending management (74% vs 45%), expense report processing (67% vs 55%), growth strategy alignment (70% vs 38%), FP&A (71% vs 55%), IT collaboration (70% vs 38%), and payroll (57% vs 41%). After expansion, cost-conscious SMBs report fewer administrative issues such as invoice reconciliation (10% vs 59%), onboarding and training (11% vs 48%), digital and cybersecurity ma…

  31. SAP Concur Blog

    Four Tips to Prepare for Financial AI

    A SAP Concur blog post advises companies to establish a solid spend management process before incorporating artificial intelligence (AI). It offers four steps: understand the importance of spend management, get a 30,000-foot view of current processes, update processes with AI in mind, and get help from experts. SAP Concur CFO Jason Woods emphasizes that a spend management plan is critical to a company's financial health, regardless of industry or size.

  32. SAP Concur Blog

    What Keeps CFOs Up at Night?

    SAP Concur cites a Gartner survey showing that in 2020, CFOs' focus shifted from growth to business continuity, with top priorities including increasing cash positions, reducing costs, and enabling remote work. The article emphasizes digital transformation for spend management.

  33. SAP Concur Blog

    How Business Leaders Drive Growth Through Intelligent Spend Management

    A Vanson Bourne study shows 96% of finance leaders believe their team will become more important in driving growth strategy. Finance and IT leaders must collaborate, using integrated spend management solutions to automate manual tasks and control discretionary spending, freeing finance staff to focus on growth. AMI-Partners notes 64% of businesses consider reducing operating expenses a strategic goal.

  34. SAP Concur Blog

    How Small Businesses Are Using Spend Management To Drive Growth

    A podcast series by SAP Concur in collaboration with The Wall Street Journal's Custom Studios explores how SMBs can gain a clear view of spend by automating travel, expense, and invoice management. Automation can help optimize cash flow, speed up expense approvals and reimbursements, and save costs through data insights. The five-part series aims to uncover how companies drive growth through spend management innovation.

  35. SAP Concur Blog

    Aberdeen Research: How Best-in-Class Companies Digitize Spend Management

    SAP sponsored two global Aberdeen research surveys of more than 600 businesses with fewer than 1,000 employees, classifying the top 20% by performance metrics as 'best in class.' The research found 74% of best-in-class companies use an expense management solution to automatically capture receipts and manage reporting workflows; they are 87% more likely to use analytics, and 50% more likely to use spend data for auditing. Best-in-class companies save US$11.71 per expense report on average, spend nearly five fewer days on approvals, and report 26% productivity improvement, 24% profitability improvement, and 17% faster cash-to-cash cycle.

  36. SAP Concur Blog

    Oxford Economics and SAP Concur Study: How Finance Tools Fuel Business Growth

    The SAP Concur blog highlights a study by Oxford Economics and SAP Concur that surveyed 500 finance and IT executives worldwide, 350 of whom came from companies with 1,000 or more employees. The study found that large global enterprises often struggle harder than smaller companies with expansion challenges, as scale and complexity make more data, invoices, and administration difficult to handle. It identifies visibility into spending and attention to cash flow as pillars of successful growth, and argues that investing early in digital finance transformation to automate spend management makes sense.

  37. SAP Concur Blog

    SAP Concur Blog: Four Small T&E Process Changes for 2020

    A SAP Concur blog post notes that travel-related expenses are often the second-largest line item on a business's budget behind payroll, so efficiencies here can deliver significant returns. It proposes four small T&E process changes that can be made in 2019: first, enable Expense Assistant to automatically create an expense report and fill it with incoming expenses, either monthly or by trip; second, use the Missing Receipt Declaration function to capture missing receipts with a signed affidavit and use the Missing Receipt Audit Report to catch repeat offenders; third, update the receipt policy to disallow submitting an e-receipt or travel reservation without card data, and vice versa, to r…

  38. SAP Concur Blog

    SAP Concur Outlines Four Tools to Rein in Rogue Spend

    A SAP Concur blog post highlights that rogue spend burdens finance teams, with IDC finding roughly 80% of spend managers' time goes to lower-level tasks such as invoice matching, purchase requisition, and vendor management. It recommends rewarding compliant employees (Rocketrip saves an average of 30% on travel expenses), integrating rideshare spend (Uber for Business and Lyft Business save an average of 30% on ground transportation), using financial integrators to connect spend data, and leveraging VAT reclaim solutions (increasing reclaim by up to 50%).

  39. SAP Concur Blog

    Top Considerations for Integrating SAP Concur Solutions

    A SAP Concur blog post outlines key considerations for integrating its spend-management solutions, including four integration methods: on-demand manual login, Secure FTP overnight import/export, Web Services via RESTful APIs, and pre-built connectors. It also stresses data security and compliance audits, future scalability, and says over 48,000 companies connect their financial systems to SAP Concur, with SAP's ecosystem offering more than 21,000 connected partner solutions.

  40. SAP Concur Blog

    How SMBs Build Resilience Through Spend Visibility and Control

    The article says small and midsize companies are hit harder in uncertain times because they hold less cash, and controlling discretionary spending is a key driver of cash flow. An AMI-Partners survey found 66% of businesses want to better track and analyze expense trends to cut costs, 63% want integrated spend management for better cash flow visibility, and 72% want improved operational efficiency and productivity. Concur Invoice users report saving an average of US$42,000 annually and 148 hours per accounting team per week.