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Jun 29Wed
  1. SAP Concur Blog

    SAP Concur Podcast: The Expense Reporting Road to Recovery with TCG Consulting

    SAP Concur podcast features Edward Curtis and Jim Coufal from TCG Consulting discussing revamping expense reporting systems post-pandemic. Topics include challenges with miscellaneous expense classification, mixing business and personal travel, proactive vs reactive expense reporting, and the unsustainability of manual processes in the future work environment. Coufal suggests balancing the number of expense types with simplicity and emphasizes there is no right or wrong answer—policies should fit organizational culture, employees, and industry.

  2. SAP Concur Blog

    Oxford Economics and SAP Concur Study: How Finance Tools Fuel Business Growth

    The SAP Concur blog highlights a study by Oxford Economics and SAP Concur that surveyed 500 finance and IT executives worldwide, 350 of whom came from companies with 1,000 or more employees. The study found that large global enterprises often struggle harder than smaller companies with expansion challenges, as scale and complexity make more data, invoices, and administration difficult to handle. It identifies visibility into spending and attention to cash flow as pillars of successful growth, and argues that investing early in digital finance transformation to automate spend management makes sense.

  3. SAP Concur Blog

    SAP Concur: K-12 Budgeting—You Can't Manage What You Can't See

    SAP Concur's blog notes that school districts using paper spreadsheets or hybrid systems to manage spending lack budget visibility, potentially leading to squandered resources, overworked personnel, and non-compliance. Automated systems can shorten reimbursement cycles, simplify compliance reporting, reduce fraud and waste, and help districts allocate resources more strategically.

  5. SAP Concur Blog

    Simplify Expense Reporting Through Intelligence, Automation, and Integration

    A SAP Concur blog post notes that cloud technology brings intelligence and automation to small and midsize companies, and T&E automation saves time, cuts costs, and supports expansion. According to AMI Partners, 76% of firms that automated T&E tools use cloud solutions, and finance teams see an average 15% time savings. The article highlights integration, mobility, and intelligence as key adoption drivers, and notes six in ten employees have filed at least one incorrect expense report.

  6. SAP Concur Blog

    IDC: T&E Software User Experience and Wasted Time

    IDC Senior Research Analyst Kevin Permenter writes in a SAP Concur blog post that financial services firms are always looking to reduce costs and gain efficiencies, and that T&E software end users increasingly look to the software itself as a place to save time. Users want a more intuitive and conversational experience. The post lists elements of a stronger user experience: a simpler/cleaner interface, mobility, multidevice support, conversational UI, strong customer support, and automation/intelligence. It argues that streamlining the user experience reduces wasted time for travel departments and increases employee engagement with the application.

  7. SAP Concur Blog

    Electrolux Increases VAT Recovery with Concur Expense and Taxback International

    SAP Concur published a customer case study on how Electrolux increased VAT recovery using Concur Expense and Taxback International. Electrolux uses Concur Expense in 42 countries with roughly 9,000 business travelers. Through Taxback International analysis, Electrolux found it was only reclaiming about 8% of VAT paid, around €30,000. After activating the app, first-year VAT recovery tripled to nearly €100,000, and current annual recovery is approaching €400,000.

  8. SAP Concur Blog

    Manual AP Processes: A Shining Example of Inefficiency for State and Local Government

    SAP Concur blog post highlights that state and local governments face inefficiencies, errors, and risks from manual AP processes during the pandemic. Surveys show 68% of decision makers say unexpected expenses and new spending categories are major challenges to remote work, and 67% have taken on three or more additional responsibilities. The article recommends automated invoice and expense processing to reduce fraud risk, errors, and late payments.

  9. SAP Concur Blog

    Here's How to Simplify Expense, Travel, and Invoice Management

    A study conducted by Forrester Consulting on behalf of SAP Concur found that 60% of companies face issues with manual processes and timeliness due to their current tools. Outdated legacy technology is a core cause of inefficient expense, travel, and invoice management. Additionally, there is a lack of alignment between IT and finance: 61% of firms say IT focuses more on usability and employee experience, while 64% say finance focuses more on reducing spending. A unified automation strategy improves satisfaction: 75% of companies with a unified strategy reported high satisfaction with travel and expense tools, compared to just 35% without.

  10. SAP Concur Blog

    College and University Back Offices Face Toughest AP Test Yet

    A SAP Concur blog post cites a Wakefield Research survey of 350 higher education finance and administration staff, highlighting remote-work software gaps, budget tightening, and compliance pressure at colleges and universities during the pandemic. Only 16% of staff can continue working remotely without hurting department productivity; 60% are prepared to reduce pay or cut staff to offset budget shortfalls; and 71% are concerned about complying with regulations due to sustained remote work. 99% of decision-makers agreed certain investments must be made, and 84% want funding for technology that integrates systems, devices, and spend data.

  11. SAP Concur Blog

    AI and Machine Learning in Travel and Expense Management

    A SAP Concur blog post introduces the use of artificial intelligence (AI) and machine learning (ML) in travel, expense, and invoice management. It mentions that AI and ML can standardize policies, eliminate paper receipts, project travel budgets, and improve employee satisfaction. SAP Concur products like ExpenseIt use OCR and ML to extract receipt information, Concur Detect uses AI to audit expenses, and Concur Locate uses ML to locate employees for Duty of Care.

  12. SAP Concur Blog

    SAP Concur Implementation: People Before System

    A SAP Concur blog post shared insights from a webinar featuring three U.S. small business finance professionals discussing their experiences implementing SAP Concur. The main takeaway was that implementation should prioritize people and team dynamics over the system itself. One panelist emphasized evaluating team strengths and adjusting roles before implementation. Another noted that Concur Invoice helped save on office space costs, improved employee satisfaction, and sped up supplier payments. A third advised treating SAP Concur as an investment rather than an expense and leveraging its customizability to streamline processes. SAP Concur research shows that after implementing expense and t…

  13. SAP Concur Blog

    Your Expense Reports Could Be Writing Themselves. Here's How

    SAP Concur article discusses AI and machine learning in expense management, partnering with The New York Times to explain automated expense reports. It notes AI can reduce manual entry errors by up to 66%, improving accuracy and compliance. For example, Cardinal Health saved up to 10,000 hours per month by automating expense reports. The article emphasizes complementary roles for humans and machines, with AI creating new efficiencies rather than unemployment.

  15. SAP Concur Blog

    Justifying the Cost of an Automated Expense Solution

    This SAP Concur blog post guides businesses on justifying the investment in an automated expense management system. It poses questions about labor costs, data integrity, report generation time, visibility, opportunity costs, mobility, policy violation detection, cash flow, integration, and time savings. By evaluating these areas, companies can build a business case showing how automation improves efficiency, reduces errors, and yields long-term savings.

  16. SAP Concur Blog

    Improving Visibility and Efficiency: The Lure of Automated AP

    The article notes that despite cloud technologies, most companies still rely on manual AP. An IFO study shows on average 50% of invoices are received by paper, 37% by email and 5% by fax. A 2016 Aberdeen Group study found manual invoice approval takes an average of 17 days and costs $31 per invoice. Ardent Partners research shows automation can reduce invoice processing costs by up to 70%.

  17. SAP Concur Blog

    SAP Concur: Automated Expense Management Key to Finance Efficiency

    A SAP Concur blog post cites a commissioned Forrester Consulting study finding that nearly two-thirds of surveyed SMB financial leaders picked managing expenses/cash flow as their top financial challenge. The study shows SMBs' key expense and travel challenges focus on user-induced errors and long time requirements. Smaller businesses (1-499 employees) called out time requirements for paperwork and approvals as their top challenge, while larger businesses (500-999 employees) gave a small edge to inaccuracies caused by human error. Surveyed businesses considered improved process efficiency the most important benefit of automated expense and travel solutions. More than three-quarters of SMBs…

  18. SAP Concur Blog

    Is This Outdated Process Costing Your Business?

    The article notes manual invoice processes are costly and many financial decision makers are unaware. Outdated systems, inaccuracies, labor costs and decreased productivity are four key issues. ACFE estimates a typical organization loses 5% of revenue to fraud annually; AMI-Partners found implementing a vendor invoice management solution saves an average of $13 per invoice and $34,116 annually.

  19. SAP Concur Blog

    SAP Concur: It's Time to Let Go of Your Expense Tracking Spreadsheets

    A SAP Concur blog post discusses the limitations of using spreadsheets for expense tracking in small businesses. It states spreadsheets lack version control, leading to inconsistent and inaccurate data; make it hard to quickly draw conclusions; are prone to small errors in data entry or formulas that balloon into larger ones; can't provide historical views to spot trends; make data aggregation a nightmare; and lack flexibility and scalability. It recommends considering a purpose-built expense management system and offers best practices for finding suitable software.

  20. SAP Concur Blog

    SAP Concur: It's Time to Get Your Invoice Process Out of the '80s

    A SAP Concur blog post lists five reasons businesses should move past outdated invoice systems: better visibility, reduced costs, less paperwork, increased productivity, and user mobility. It states many CFOs and financial decision makers don't feel they have big-picture visibility into invoicing and office expenses; manual paper-based processes drive up labor costs, with businesses unknowingly throwing away thousands to millions of dollars each year on manual AP steps that could be automated; physical documents are subject to loss, fire, flood, and theft; and mobile and cloud solutions allow invoice processing and approvals via tablets and smartphones, reducing late payments.

  21. SAP Concur Blog

    SAP Concur: Don't Get Blown Away by Manual Expense Processes

    A SAP Concur blog post states that manual, paper-based expense report processes can take hours, with employees spending large portions of their days digging through receipts and manually inputting expenditures, while finance departments review and reconcile reports. It cites SMB Group data: 30% of SMBs support telecommuting for 20% or more of employees, 18% expect the percentage of telecommuting workers to increase next year, 57% say 20% or more of their workforce travels for work, and 14% expect this number to increase next year. It recommends SMBs choose a scalable mobile expense system like Concur Expense, where employees simply photograph receipts.

  22. SAP Concur Blog

    SAP Concur: How Concur Invoice Works

    A SAP Concur blog post details Concur Invoice features: automating the entire invoice management process from capture to pay, integrating with Concur Travel and Expense. Invoices can be submitted via email, fax, hard copy, or electronically. AI-powered OCR extracts data, validated and corrected by an auditor or invoice verifier. The system automatically matches invoices to POs and goods receipts, flags exceptions, and uses dynamic approval workflows. Concur Invoice Analytics provides real-time visibility into invoice status and spend. It cites Prison Fellowship, which saved minutes per invoice after using Concur Invoice.

  23. SAP Concur Blog

    SAP Concur: 5 Ways It Pays to Pay Vendors on Time

    A SAP Concur blog post states that processing a paper invoice costs $23 on average, while automation reduces the cost to $3.41 and cuts processing time by up to 75%. It lists five benefits of paying vendors on time: capturing maximum early-payment discounts and avoiding late-payment penalties and interest; building a positive reputation; receiving VIP service and pricing from vendors; preserving good credit; and gaining vendor flexibility during cash flow crunches. It also notes Concur Invoice gives suppliers a portal to view payment status and remittance information.

  24. SAP Concur Blog

    SAP Concur and IDC: Five Stages of T&E Management Maturity

    An IDC study commissioned by SAP Concur identifies five stages of travel and expense management (TEM) maturity: paper-based reporting, automated processes, purpose-built mobile/cloud apps, platform ecosystem, and intelligent/predictive processes. IDC says less-mature TEM processes become a mounting source of lost productivity and revenue and increased employee dissatisfaction as companies expand. Greater maturity brings returns in productivity, support time, travel costs, and risk.

  25. SAP Concur Blog

    IDC: SAP Concur Customers Gain $1.96M Annually, 650% Three-Year ROI

    An IDC study commissioned by SAP Concur interviewed seven organizations using SAP Concur solutions, with an average employee size of 1,906. IDC calculates an average benefit of $1.96 million per customer per year ($97,447 per 100 users) and a 650% ROI over three years. Benefits come from less time planning travel and completing reports, lower support staffing, better compliance and audit efficiency, and analytics-driven savings. The article also lists a five-stage TEM maturity model.

  26. SAP Concur Blog

    SAP Concur: Six Benefits of Automating AP and T&E for Small Universities

    A SAP Concur blog says smaller universities and community colleges often waste time and resources on manual processes and lack spend visibility. It lists six benefits of automating AP, travel, and expense: eliminating paper, faster reimbursement, actionable data, adoption and compliance, traveler safety, and reduced fraud and waste. It cites a Kelton study saying manual-system institutions spend over five extra hours per expense report and over two extra hours per invoice, and a 2018 ACFE survey saying 18% of higher-ed fraud comes from expense reimbursement schemes.