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Jun 29Wed
  1. SAP Concur Blog

    SAP Concur: Now Is the Time to Digitalize Your Spend Management

    A SAP Concur blog post argues companies should invest in digital spend management. Shari Lava, research director at IDC, says the manual way is not working, and Bryan Ball, director of research at Aberdeen, says visibility into spending information can make a difference in survival. The article notes paper-, email-, and spreadsheet-based processes are untenable under remote work, and digitalization enables automated approvals, faster reimbursement, real-time spend analytics, and ERP integration.

  2. SAP Concur Blog

    SAP and Qualtrics Launch Concur Experience Optimizer

    SAP SE and Qualtrics announced the availability of Concur Experience Optimizer, combining Qualtrics EmployeeXM's employee experience management with operational intelligence data from Concur Travel and Concur Expense to help companies design travel programs for the hybrid workplace, improve spend management, and increase retention. Research shows 70% of employees expect to return to pre-pandemic travel levels, and 84% are willing to travel within the next year. The solution captures employee sentiment via feedback templates and dashboards linked to operational data to improve compliance, budget predictability, and sustainability.

  3. SAP Concur Blog

    SAP Concur: Preventing and Detecting Fraud During Times of Economic Uncertainty

    SAP Concur states that according to the most recent global study on occupational fraud and abuse, the typical organization loses 5% of annual revenue to white-collar crimes. From 2018 to 2019, this included 2,504 fraud cases, 125 countries, $1.5 million average loss per case, and $3.6 billion total losses. ACFE President James D. Ratley says fraud rises during economic uncertainty. ACFE survey shows 55.4% of respondents said fraud levels increased in the past 12 months; nearly 60% of in-house CFEs reported layoffs, 35% of those companies eliminated some controls, and only 3.2% increased controls. SAP Concur recommends automated internal controls to supplement human oversight.

  4. SAP Concur Blog

    SAP Concur Rolls Out UI Enhancements for Concur Invoice

    After an early adopter program with more than 40 clients, SAP Concur released user experience enhancements for Concur Invoice on April 13, 2019. To date, more than 200 clients have enabled the new interface. The update targets accounts payable users with a new Invoice Manager landing page that surfaces to-do tasks, plus modernized Unassigned Invoices and My Invoices screens. Users can toggle the enhancements on in Invoice Preferences; the changes become live for all Concur Invoice users after April 13.

  5. SAP Concur Blog

    SAP Concur Named G2 Leader for Summer 2020 in Travel and Expense

    SAP Concur was ranked the #1 Leader in four of G2's Summer 2020 Grid Reports: Travel Management, Expense Management, Invoice Management, and Travel & Expense Management. More than 5,000 users provided reviews, with users especially appreciating compliance and expense automation features. G2 Director of Market Research Kara Kennedy said high market presence and strong user satisfaction ratings drove the top rankings.

  6. SAP Concur Blog

    SAP Concur Integrates with ERP to Automate Accounts Payable

    SAP Concur published a blog post explaining how integrating accounts payable (AP) processes with enterprise ERP systems addresses three primary issues: siloed information, disparate systems, and error-prone manual processes. Citing an IDC report, the article notes that technologies like cloud, machine learning, and advanced analytics are transforming AP management, and positions SAP as a leader in worldwide cloud and SaaS ERP AR and AP applications. The integration enables near real-time data synchronization between SAP Concur and SAP systems with no manual interaction, improving visibility, reducing risk, and enhancing compliance.

  8. SAP Concur Blog

    Zero-Based Budgeting: SAP Concur and Accenture Discuss Aligning Strategy with Spending

    SAP Concur and Accenture experts discussed zero-based budgeting best practices in a podcast. Zero-based budgeting does not start from the previous year's budget but from scratch, making budget holders and employees think through what they need to spend to achieve business strategy. Experts noted that zero-based budgeting is not a cost-cutting measure but a way to allocate resources to business strategy. Companies can use technology systems to gain spend visibility and operational reporting to understand budget deviations, supporting long-term growth and profitability.

  9. SAP Concur Blog

    Mileage Reimbursement: How Much Are You Paying for Overstated Expenses?

    SAP Concur published a blog post discussing the financial risks and compliance issues of self-reported mileage reimbursement. The article notes that self-reported mileage relies on an honor system, making it prone to errors or exaggeration, which increases company costs and potential fraud. Without receipts, it is difficult to verify accuracy or ensure compliance with tax and regulatory requirements. The article recommends automated mileage tracking tools like Concur Drive to accurately capture distance and routes, reducing overstatement, improving audit readiness, and establishing a culture of compliance.

  10. SAP Concur Blog

    Managing Event Costs: Six Tips to Do It Right

    SAP Concur offers six tips for managing event and meeting costs: have a solid strategy, view all events holistically, plan ahead, use technology to centralize the process, set aside one-fourth of the budget for unexpected expenses, and track and analyze event spending throughout the year. The post notes event spending covers venues, travel, food, audio-visual and more, and that multiple purchasers can lead to budget overspend.

  11. SAP Concur Blog

    How Healthy Is Your Travel Program?

    A SAP Concur blog post discusses the importance of a healthy corporate travel program. It notes that travel management processes can impact everything from employee satisfaction to budgets, compliance, payroll, taxes, and traveler safety, so it is critical that companies have a healthy travel program. This means ensuring full visibility into travel and expense management processes and data, as well as mechanisms for managing complex and changing internal policies and external regulatory requirements. The article suggests companies assess their travel programs, including data utilization, travel processes, compliance, and employee satisfaction. SAP Concur offers an online travel program asse…

  12. SAP Concur Blog

    SAP Concur Launches Receipt Digitization to Meet Local Regulations

    A SAP Concur blog introduces its receipt digitization feature. Many countries have strict legal and tax requirements for digital receipt images, such as France requiring integrity and authenticity, and Spain requiring official certification. SAP Concur automates the process: after taking a photo of a paper receipt with ExpenseIt, back-end processes ensure the image is digitized and managed according to local legal standards, displaying a blue 'certified' icon and automatically adding it to the expense report workflow.

  13. SAP Concur Blog

    Digital Receipts: Good for Business and the Planet

    This SAP Concur blog post highlights the benefits of digital receipts for both businesses and the environment. It notes that most paper receipts are non-recyclable due to BPA or BPS coatings, and their production consumes millions of trees and billions of gallons of water annually. Adopting digital receipts simplifies receipt management, saves time and money, and improves employee satisfaction. SAP Concur offers tools to automatically integrate electronic receipts and digitize paper ones via mobile app photos. The article also mentions collaboration with the Japanese government to reform regulations and an e-receipt solution integrated with WeChat in China.

  14. SAP Concur Blog

    SAP Concur Advises CFOs to Focus on Employee Spend Management

    SAP Concur published an article advising CFOs to focus on employee spend management. Citing SAP customer data, it notes that many companies saw their expense category 'Other' grow by 58% from 2019 to 2020. The article recommends CFOs ask their teams three questions: whether the travel and expense solution easily connects to other financial systems, whether it makes compliance easy for employees and managers, and whether it tracks rogue spend. It also cites an EIU research report stating almost 75% of US respondents reported an increase in rogue spending by employees.

  16. SAP Concur Blog

    SAP Concur Supports SMBs Through Uncertain Times

    A SAP Concur blog post highlights the impact of the pandemic on SMBs and their resilience. According to an Aberdeen report, 24% of SMBs expect to remain in survival mode in 2021, 29% expect revenue growth, and 57% plan to resume business travel. SAP Concur's expense management solutions helped customers like CAF America and Genevant Sciences adapt to remote work. The article also mentions resources for SMBs, including free trials and partner integrations.

  17. SAP Concur Blog

    Top 3 Reasons Why Small Businesses Must Go Mobile

    A SAP Concur blog post notes that small businesses are actively adopting mobile business solutions due to their agility. An SMB Group report shows that 67% of SMBs agree that mobile solutions are changing how they work and collaborate, with top benefits including improved employee productivity, better access to information, and time savings. Mobility also expands the talent pool and attracts younger workers. The article cites Concur Expense and Concur Invoice as examples of mobile spend management enabling real-time tracking, approvals, and receipt capture, saving time and costs.

  19. SAP Concur Blog

    SAP Concur: Compliance and Fraud Risks in Expense Management

    SAP Concur blog highlights that increasing employee-initiated spend channels complicate compliance and fraud risks. ACFE data shows asset misappropriation occurs in over 86% of occupational fraud cases with a median loss of $100,000, while financial statement fraud accounts for 10% of cases but a median loss of $954,000. Travel and expense is a major fraud area, with schemes including mileage padding, fake expenses, and unused airline tickets. Proactive data monitoring can reduce fraud losses by 33%.

  20. SAP Concur Blog

    How One State Changed the Compliance Game with Automated and Integrated Travel and Spend Management

    SAP Concur case study shows a U.S. state accounting office transformed its paper-based reimbursement process into an automated, integrated travel and spend management system using Concur Travel and Concur Expense. The state's 70,000 employees benefit from mobile receipt upload, automatic mileage reimbursement, and automatic per diem calculation. 86% of users found approving reports easy, with approval taking no more than three days. The state also gained greater visibility into hotel spend through enhanced reporting, supporting more informed negotiation decisions.

  21. SAP Concur Blog

    SAP Concur Advises Higher Ed to Automate Spend Management to Prevent Misspending

    SAP Concur published an article noting that faculty and staff at colleges and universities are spending more of their institution's money across more spend categories and using more payment methods than ever before. For finance departments still struggling with manual processes, accurately tracking spending is challenging. The article recommends that institutions adopt modern spend management solutions to increase visibility, prevent duplicate payments, flag unusual transactions, and take advantage of discounted supplier rates. It also outlines critical steps such as automating all spending, embracing an open strategy, strategically managing spending, and reviewing spending.

  22. SAP Concur Blog

    Can You Use 'Work' and 'Happiness' in the Same Sentence?

    A SAP Concur blog post discusses the importance of employee happiness amid the pandemic and Great Resignation, arguing that happiness breeds engagement, which in turn affects loyalty, productivity and profits. It says the issue is not money but frustrating, menial day-to-day tasks, especially travel and expense processes such as keeping paper receipts, filling out expense reports, and booking on a legacy travel program only to find the purchase falls outside a corporate rule they had never heard of. The post lists common employee complaints and suggests improving the experience with apps that automatically build expense reports, replace paper receipts with digital records, provide location-…

  23. SAP Concur Blog

    Using a Corporate Credit Card Program to Fight Expense Fraud

    A SAP Concur blog post states that a typical organization loses about 5% of annual revenue to fraud each year, and employee expenses, especially travel, are both a large budget category and an opportunity for fraudulent claims. It recommends a corporate credit card program to tighten controls, with credit and transaction limits plus merchant and location controls, and data flowing directly to the company for monitoring suspicious spend. It also suggests integrating corporate cards with automated cloud-based expense solutions for visibility and reporting data.

  24. SAP Concur Blog

    AspireHR Partners with SAP Concur to Digitize Expense Management for SLED Agencies

    A SAP Concur blog post highlights that AspireHR, an SAP Gold Partner, is helping State, Local, and Education (SLED) agencies in North America kickstart digital transformation with SAP Concur's automated, cloud-based expense management solutions. The article notes that with remote work as the new norm, SLED organizations face pressure to improve efficiency, eliminate manual processes, and make decisions based on complete and accurate data. SAP Concur can accelerate approvals and reimbursements, streamline workflows, enforce spending policies, eliminate manual processes and lost receipts, and enhance productivity and employee experience.

  26. SAP Concur Blog

    What Does Visibility Look Like for a Growing Business?

    SAP Concur blog highlights that growing businesses need a single, real-time view of spending to effectively control budgets and drive growth. The article recommends centralized finance teams obtain integrated travel, expense, and invoice data analytics, use role-based dashboards and reports, set up spending alerts, and address challenges like VAT reclaim, mobile spending, and tax compliance.

  27. SAP Concur Blog

    SAP Concur Surveys: Reduced Business Travel Hit Company Revenue

    SAP Concur commissioned Wakefield Research to survey 100 U.S. finance managers and 1,000 U.S. business travelers in January 2022. 88% of finance managers said their company lost revenue over the past year because employees could not travel at pre-pandemic levels; 44% of travelers said their company needs more business travel to remain viable beyond 2022. 84% of finance managers said their company is less than completely prepared for a 2022 travel rebound, 98% saw more non-compliant expenses, and 89% of travelers admitted submitting questionable expenses averaging $3,397.

  28. SAP Concur Blog

    Transforming Corporate Sustainability Programs Right Now. An SAP Concur Podcast Conversation Series…

    The second part of SAP Concur's podcast series discusses how organizations can enhance sustainability through reporting, awareness, behavior guidance, and direct contributions. Experts discuss practical applications in T&E, including adding sustainability as the 18th metric in the TCO approach, and reducing emissions by choosing rail over short-haul flights and optimizing payment processes.

  30. SAP Concur Blog

    Is It Okay to Grow Now?

    The article encourages businesses to seek growth in 2021, emphasizing cost control through investment in travel, expense, and invoice management tools. A whitepaper with Deloitte shows financial leaders using these tools to make decisions and investing in AI and machine learning for spend analytics. They also pursue 100% audit and VAT reclaim.

  31. SAP Concur Blog

    Top Travel and Expense Trends of 2021

    A SAP Concur blog post shares insights from K.G. Subramanyam (KGS), Global VP of Enterprise Platforms at NielsenIQ, on four key T&E trends for 2021. Trend 1: 'Safe travels' takes on new meaning, with employee well-being central, vaccine passports, health checks, and screenings becoming more common, and employers strengthening duty of care. Trend 2: Sustainability goes beyond recycling, with younger employees focusing on ESG goals and technology enabling carbon footprint transparency. Trend 3: Shift to cloud solutions, with real-time data driving decisions and AI, ML, and RPA providing data-driven analytics. Trend 4: Compliance with changing tax laws, with VAT compliance a CFO priority and e…

  32. SAP Concur Blog

    How Far Do You Have to Go to Connect All Your Travel Data?

    The article notes that as employees book directly through hotels, airline websites, and dozens of travel sites, corporate travel data becomes increasingly fragmented, leaving companies unaware of where employees are, how they are traveling, or what they are spending. It suggests evaluating travel system connectivity in three areas: connection to existing systems to capture every itinerary; connection to supplier data to manage bookings made outside the booking tool; and connection to third-party applications to improve compliance and find savings. A unified expense and travel solution sends every itinerary and purchase straight to the system and addresses duty of care.

  33. SAP Concur Blog

    Six Ways to Cash in on Your Business Expense Data

    A SAP Concur blog post outlines six ways companies can save money by tapping into business expense data: avoiding emergency borrowing, negotiating better rates with commonly used suppliers, preventing rogue spending, preparing audits with ease and reclaiming VAT effectively, making cost-effective strategic decisions, and enjoying efficiency savings. The post emphasizes that accurate, actionable data from automated expense, travel, and invoice systems helps identify spend patterns, anomalies, and savings opportunities.

  34. SAP Concur Blog

    SAP Concur: As Business Travel Returns, Redefine Your Vehicle Program

    SAP Concur, citing a mileage trends report from partner Motus, notes that business mileage activity has recovered to about 54% of pre-pandemic levels, and companies should revisit their vehicle programs. The article cites 2019 Motus Benchmark Study data: average vehicle program cost per mobile worker rose 5% year-over-year, 70% of organizations with vehicle allowance programs have not reviewed allowance amounts in the past 12 months, mileage reporting fraud cost U.S. organizations roughly $665 million in 2018, fuel accounted for 25% of vehicle ownership and operating costs in 2018, and 88% of organizations do not measure employee satisfaction with their business vehicle program. Traditional…

  36. SAP Concur Blog

    Public Sector Wastes 3,000 Hours Monthly on Expense Processing

    A survey by SAP Concur and Kelton Global shows public sector organizations lose over 3,000 hours monthly processing expense reports and invoices manually, with higher education losing over 2,000 hours. The survey of 300 financial decision makers found about two-thirds still use at least partially manual systems. Manual systems add five hours per expense report and two hours per invoice. About one-third reported increased inaccurate submissions, and one-fourth had reported incorrect budget data due to errors. Automation improves efficiency and accuracy.

  37. SAP Concur Blog

    Strategies to Improve Business Cash Flow: Automating Expense and Invoice Management

    The article outlines strategies to improve business cash flow, including understanding money movement, cutting unnecessary costs, and streamlining payment processes. It recommends invoicing promptly, offering discounts for prompt payment, asking for deposits, controlling travel and expense spend, and using automation tools like Concur TripLink and Concur Expense to get expenses into the system faster, improving visibility and optimizing cash flow.

  38. SAP Concur Blog

    Concur Expense Named a 2020 Top-Rated Expense Management Software by TrustRadius

    Concur Travel and Expense has again been named a Top-Rated Expense Management Software by TrustRadius. The TrustRadius Top Rated awards are based entirely on customer feedback and have never been influenced by analyst opinion or status as a TrustRadius customer. Each month, about 400,000 B2B technology buyers use more than 208,000 verified reviews and ratings on TrustRadius to make purchasing decisions. The 600+ reviews from verified users of Concur Expense highlight a positive user experience, visibility into budget, mobile receipt capture, and time savings, and reviewers appreciate its integration with productivity tools and the convenience of the SAP Concur mobile app. Megan Headley, VP…

  40. SAP Concur Blog

    Is Automation the Overlooked Secret to Small Business Growth?

    A SAP Concur blog post argues that process automation is an overlooked key to small-business scaling. It cites an AMI-Partners study of SMB finance decision-makers: 69% reported cumbersome manual processes, 60% struggled to track spending and 56% dealt with missing paperwork. The post says cloud automation improves visibility into spending and cash flow, saves accounting teams 16% of their time (about 40 hours per week on invoice processing), makes expense reporting up to 80% faster for employees and delivers average annual savings of about $34,000.