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Jun 29Wed
  1. SAP Concur Blog

    4 Steps to Managing Fraud and Compliance in Healthcare T&E

    SAP Concur blog highlights that employee T&E fraud can severely damage healthcare organizations' brand reputation. Nearly 20% of T&E expenses fall outside policy. Healthcare workers drive 1,700 miles annually on average, claim 20% more mileage than other industries, and over-estimate mileage by 15%. 58% of respondents are unsure if their company is at risk for global compliance. 33% still spend 76+ hours monthly auditing expense reports. Automation can reduce errors by up to 66% and cut auditing time by as much as 90%.

  2. SAP Concur Blog

    Survey: Finance Teams Vital to Growth but Held Back by Day-to-Day Tasks

    A SAP Concur-commissioned survey of 500 finance leaders found 91% say the finance team plays a vital role in achieving growth objectives; 79% say financial insights are important for driving growth strategy; and 96% say the role will become even more important. However, 60% of the finance team's time is taken up by day-to-day tasks, and one in five respondents want more visibility into finance data. 98% say automation would benefit their organization, and 93% agree that connecting expense, travel, and invoice processes is important to achieving growth objectives.

  3. SAP Concur Blog

    SAP Concur: How to Find Wins for Both Finance and Employees

    SAP Concur's blog argues that expense processes need not trade off finance efficiency against employee experience. Mobile receipt photo submission, automated policy prompts, mobile approvals, and a unified interface can speed reimbursement, improve compliance, and reduce finance workload. Research suggests automation can reduce the review-to-reimbursement period by up to 80%.

  4. SAP Concur Blog

    SAP Concur: Systematically Improving Employee Experience with Technology

    A SAP Concur blog post says that over the past two years corporate policies and processes have been scrutinized as revenue, spending, workplaces and travel shifted, and that employee experience deserves ongoing attention. It cites data that recent surveys find 25% to 40% of workers might quit within a year, while 78% told partner Accenture their employer is responsible for helping increase job satisfaction and well-being. The post describes several SAP Concur solutions: ExpenseIt for photographing and auto-categorizing receipts, Concur Request for pre-approval, Concur Detect for automated data review, Intelligent Audit using AI to find non-compliant spending, Concur Invoice for invoice auto…

  7. SAP Concur Blog

    Automating Accounts Payable to Redirect Healthcare Spend to Care

    The article says healthcare organizations still rely on manual processes, disconnected systems and spreadsheets for accounts payable, limiting visibility into invoices, suppliers and spending. Citing Ardent Partners' Accounts Payable 2026 report, it identifies automation, data management, real-time compliance, fraud prevention and closer AP-treasury alignment as major 2026 forces. An IOFM report found best-in-class AP teams operate at 77% lower invoice-processing costs, process more than twice as many invoices per employee, and need correction on only 7% of transactions.

  8. SAP Concur Blog

    A Quick Win for CIOs in Financial Transformation

    SAP Concur blog notes that CIOs can achieve a quick win by modernizing travel and expense systems, opening the door to more complex cloud transformation in finance. 66% of senior executives believe a strong IT-finance partnership enables agility. An IDC report found roughly 80% of AP managers' time is spent on lower-level tasks. 53% of respondents manage different spending types with separate applications. An ACFE report says it takes on average 14 months to detect a fraud scheme.

  9. SAP Concur Blog

    IDC Report: Automating AP Management Offers Greater Visibility and Cost Savings

    SAP Concur published an article citing an IDC study of several businesses, finding that companies deploying Concur Invoice saw multiple benefits: greater visibility into business performance driving smarter decisions; 505% return on investment over five years; a five-month payback period; 99% of employees using a cloud-based system complied with company procurement policy; and productivity increased an average of 11% due to mobile enablement. IDC said automating the invoice process not only improved efficiency and productivity but also provided big-picture data visibility and increased employee satisfaction.

  12. SAP Concur Blog

    SAP Concur Launches Expense Management Solution ROI Calculator

    SAP Concur published an article introducing its Expense Management Solution ROI Calculator. Citing a 2022 Analysys Mason study, it states that small to mid-size businesses (1-999 employees) saved an average estimated $49K annually by implementing an automated travel and expense solution and saw positive ROI within eight months. Customer examples include Avocados From Mexico reducing expense input time by 50% and Bishop-Wisecarver cutting month-end close from 15 days to 3 days.

  13. SAP Concur Blog

    Oxford Economics: A Clear View of Spend Eases Corporate Growing Pains

    A SAP Concur blog post cites an Oxford Economics survey in which 81% of leaders say they would benefit from concentrating more on efficiency and cost control. The post offers four recommendations: emphasize cash flow early, facilitate internal collaboration, focus on cost visibility and efficiency, and consider automating spend management. The study notes that a clear view of costs can limit waste and redundancy, free up executives and employees, and improve flexibility and resource allocation.

  14. SAP Concur Blog

    Travel Management for SMBs: Spend Control That Belongs in the Budget

    A SAP Concur blog post aimed at SMBs argues the question is not how much a travel and expense management solution costs but how much it saves. Citing IDC MarketScape, it recommends moving from spreadsheets and manual expense reports to cloud-based T&E management software. The article stresses that employee safety is paramount: without visibility into itineraries and credit card spend, it is difficult to locate, reach, and if necessary retrieve employees, making duty of care hard to fulfill. Real-time T&E data viewable by category, vendor, cost center, team, and employee helps cut costs, spot savings, expose hidden spending, and strengthen supplier negotiations. Automation and analytics also…

  15. SAP Concur Blog

    4 Steps to Control Employee Spend Before It’s Too Late

    Part two of SAP Concur's blog series discusses how to prevent employee expense fraud by reviewing T&E policies, establishing prevention and detection processes, using reporting to monitor data, and comparing control benchmarks. ACFE's Global 2020 Study on Occupational Fraud shows companies with internal policy controls have lower fraud losses and quicker detection. The article recommends regularly updating T&E policies, clarifying acceptable expenses, and setting up automated audit rules.

  17. SAP Concur Blog

    Vanson Bourne Survey: UK Finance Leaders on Barriers to Business Growth

    A SAP Concur blog post cites a Vanson Bourne survey of 500 UK finance leaders on growth strategies amid Brexit. 96% of surveyed businesses plan to grow, and uncertainty is not seen as a barrier. The top five barriers for the business overall are IT/finance infrastructure (43%), staff productivity (41%), growing customer base (40%), profits for investment (39%), and cash flow (38%). Lack of efficiency in finance systems causes problems for 92% of finance leaders. 53% of travel booking processes, 45% of expense processes, and 38% of invoice processes are not automated. 67% of finance leaders are not confident their systems will scale. 98% say automation would benefit their organization, and 9…

  18. SAP Concur Blog

    Creating a Healthy Balance of Work and Life Can Propel Your Business Forward

    A SAP Concur blog post by former Chief Revenue Officer Christal Bemont discusses how small business owners can balance work and life by automating financial processes. The post notes that automation eliminates tedious tasks, provides real-time spend visibility, and helps forecast the future. SAP Concur is sharing resources through National Small Business Week.

  19. SAP Concur Blog

    SAP Concur Explains How Concur Expense Automates Expense Management

    SAP Concur describes Concur Expense: integrating travel and expense in a single solution, employees can go from trip to expense report with one click. Smart matching combines credit card transactions, booked travel, and e-receipts; built-in audit rules instantly highlight exceptions; finance leaders get a unified view of travel and expense spend. Hotel e-receipts are automatically itemized, and the system notifies employees of incomplete entries. Employees can view, add, and submit expense reports via mobile, and managers can approve on the go. Concur Expense analytics dashboards provide spend views and travel KPIs. Tungsten Automation used reporting tools to reduce travel spend by 15% over…

  20. SAP Concur Blog

    You Don’t Have to Fly Solo

    The article emphasizes that partnering with TMCs is key to rebuilding corporate travel. TMCs offer insight into what's happening at airports, car rentals, and hotels, guidance on aligning internal teams, ramped-up automation, and help with unused tickets. TMCs also provide an insider's view into how remote work impacts travel, helping companies adjust policies.

  21. SAP Concur Blog

    Start your 2018 expense management resolutions early with these tips

    A SAP Concur blog post suggests finance teams plan expense management improvements before year-end. It recommends reviewing expense management processes, categorizing changes into long-term and short-term goals, and prioritizing quick wins. It also advises saying goodbye to manual processes and choosing suitable automation tools like Concur Expense, noting that employees can complete expense reports 60% faster with online tools.

  23. SAP Concur Blog

    Make Card Reconciliation Easier for Your SMB's 'Honorary Accountants'

    The article discusses how SMBs often rely on non-finance employees for credit card reconciliation, which becomes messy when multiple employees use multiple cards. Concur Expense and Concur Invoice can automate the entire credit card reconciliation process, importing transaction data from almost any source and automatically comparing it against card statements, receipts, and other internal data. This speeds up reconciliation, eliminates manual matching, and immediately spots errors, discrepancies, and unusual transactions.

  24. SAP Concur Blog

    The Hidden Costs of a Bad Expense Process

    A SAP Concur blog post outlines the hidden costs of a sluggish, manual expense process. Relying on paper and spreadsheets leads to back-and-forth communication among finance, employees, and managers, with every claim requiring manual validation and approval. Paper receipts get lost and manual data entry invites errors. Employees delay submissions due to tedium, hurting cash flow, and reimbursement averages nine days from approval. The post also notes that without automation, companies miss spend-analysis opportunities, while automated systems can reduce expense submission complications and errors by 36%.

  25. SAP Concur Blog

    Improving Financial Visibility: Automating Expense Management

    A SAP Concur blog post emphasizes the importance of financial visibility, noting that without comprehensive reporting tools, there are gaps in spend visibility, especially in employee spend and accounts payable. It cites a 2017 Forrester survey of 378 global finance and IT leaders, showing only 38% of companies are very satisfied with their T&E reporting and analytical capabilities. Manual processes like spreadsheets are slow and error-prone. The article recommends automated cloud-based solutions to improve data accessibility, reduce data entry time, and cut reporting time from weeks to minutes. The same survey shows 38% of IT and finance decision makers cite increasing automation as a top…

  26. SAP Concur Blog

    SAP Concur: AP Automation and Cost Control in Higher Education

    A SAP Concur blog post discusses accounts payable challenges facing higher education institutions during the pandemic: declining enrollments, student refunds, campus closures, and paper invoice backlogs from remote work. It cites an IDC white paper reporting that organizations using Concur Invoice saw average annual benefits of $662,700 ($3,258 per 1,000 invoices) and a three-year ROI of 634%.

  27. SAP Concur Blog

    Tackling Expense Chaos with Automated Solutions Built for SMBs

    A SAP Concur blog post notes that SMB growth brings more employee spending and expense reports, while manual processes are inefficient and risky. Studies show automated travel and expense users save an average of US$30,000 annually, or about $600 per year per employee using the application, and $20 per expense report. The post recommends choosing cloud expense management solutions with automation, spend visibility, data consolidation, and scalability.

  28. SAP Concur Blog

    SAP Concur: What Does Automating Expense Reporting Have to Do with Boosting Productivity and Compan…

    A SAP Concur blog post cites Gallup data that only 15% of full-time employees are highly engaged, while 85% are not engaged or actively disengaged. AMI-Partners research shows 93% of SMBs have employees who travel for work regularly, but only 21% use a dedicated travel and expense solution, and more than half lack well-defined travel and expense policies. The article says SAP Concur customers save on average US$23 per expense report.

  29. SAP Concur Blog

    How Corporate Spend Processes Must Adapt to Remote Work

    A SAP Concur blog post argues that if corporate spend processes and policies have not adapted to remote-work realities, spend visibility will decline further. It recommends using corporate card data as the core of compliance management and adopting automated receipt capture, audit rules and flexible expense categories to address blind spots from personal-card payments, cash reimbursement and remote-work-related spend.

  30. SAP Concur Blog

    Automating AP and Expense Processes: The Secret to Controlling Stress

    This SAP Concur blog post emphasizes the importance of automating accounts payable and expense processes to control stress. It notes that nearly half of all accountants work more than 13 extra days per year, and automation provides real-time spend visibility, improves operational efficiency, and promotes work-life balance. Through examples, it shows how automated solutions reduce errors, save time, and boost employee satisfaction.

  31. SAP Concur Blog

    Keep Your Small Business Competitive with the Right Financial Solutions

    A SAP Concur blog post notes that as manual financial tasks become automated, cloud-based expense management solutions are proliferating, and small businesses need to choose the right tools based on their situation. It suggests answering three questions to determine automation needs: whether employee fraud needs addressing, whether spend is managed reactively or proactively, and whether there is sufficient visibility into cash flow and expenses. Automated expense management systems capture and process expenses, improve audit efficiency, and spot discrepancies; mobile-enabled solutions allow employees to submit expenses on the road, providing near real-time spending data. The article also re…

  33. SAP Concur Blog

    Four Spend Management Challenges for SMBs: AMI Partners Survey

    AMI Partners surveyed more than 400 financial decision makers at small and medium-sized businesses across five industries, identifying four common spend management pain points: 69% found manual expense, travel, and invoice processes inefficient and laborious; 60% struggled to track spending trends; 56% faced missing documentation; and more than half reported protracted approval and reimbursement cycles. The research found that businesses adopting automated expense, travel, and invoice management had the highest employee satisfaction, saved key roles hundreds of hours, and reduced costs by thousands of dollars per year.

  34. SAP Concur Blog

    How Technology Can Empower City Managers to be More Effective When It Comes to Serving Citizens

    A SAP Concur blog post discusses challenges facing city managers: they are stuck with paper receipts and Excel sheets, and manual spend processes lead to inefficiency and lack of visibility. It cites data: it takes an average of 26 minutes to manually complete one expense report; 31% of public sector managers say they still lack adequate visibility into expenses; a 2018 Kelton report found 73% of government financial decision-makers reported their organization struggled to remain compliant; a 2017 Mile IQ report found 34.5% of employees admitted to inflating mileage, with 76% saying they could do so because their organizations handled expenses manually; on average, 19% of expense reports an…

  35. SAP Concur Blog

    SAP Concur Podcast Conversation with neylux: Innovating Approval Workflows

    SAP Concur published a podcast conversation with Siegfried Krause, co-founder of neylux, a 2020 Partner Innovation Award winner, sharing how they helped a customer automate approval workflows. neylux implemented a passive approval model where employees enter data, Concur Audit performs compliance checks, and managers receive a summary page and PDF via email without active approval. The solution reduced the reimbursement cycle from two to three weeks to one week.

  36. SAP Concur Blog

    How to Plug Skills Shortages in Your Finance Department

    SAP Concur cites August 2018 Robert Walters research: six in ten UK CFOs expect skills shortages, and eight in ten expect increased workloads. Most in-demand finance skills are analysis (38%), business partnering (36%), and financial reporting (29%). 53% of employers consider ACA/ICAS the most important technical qualification. Demand for interim CFOs increased 69% in H1 2018. The article suggests interim solutions, automation, and improved perks.

  37. SAP Concur Blog

    SAP Concur: Stay Resilient with Automated Spend Control and Compliance

    An SAP Concur blog post states that in an uncertain business environment, automated spend management is crucial for companies to stay flexible and profitable. Citing an AMI Research survey, 59% of SMB financial decision-makers say automation improves spend visibility. The article recommends using mobile apps and automated workflows to approve invoices and manage expenses anytime, anywhere, and leveraging AI and machine learning for data accuracy, thereby enhancing compliance, controlling costs, and optimizing cash flow.

  38. SAP Concur Blog

    There's a Hole in My Data! Plug These Finance Gaps With Automation

    This SAP Concur blog post highlights that manual processes create blind spots in financial data, with 81% of finance leaders lacking complete visibility over T&E and invoice spend. Automation improves visibility, controls the second largest expenditure, speeds supplier payments, and ensures policy compliance. It cites SAP Concur processing nearly 124.6 million expense claims and 58.7 million travel bookings in 2017.

  39. SAP Concur Blog

    The Employee Experience Isn't All About Employees

    Gallup research shows organizations with exceptional employee experience see 17% higher productivity, 21% higher profitability, and 24% lower turnover. Deloitte reports 84% of leaders prioritize employee experience, but only 9% feel ready. Automating travel, expense, and invoice processes boosts engagement, productivity, and savings. Forrester recommends reframing expense management as an investment in employee experience and aligning finance, IT, and HR.

  40. SAP Concur Blog

    Does Your Spend Management Solution Feel Like It's Solving Anything?

    A SAP Concur blog post notes that if companies cannot fully capture employee expenses and invoice data, they risk making purchasing, budgeting, and forecasting decisions based on incomplete information. The article mentions that employees not in offices find it harder to follow spending protocols, and new spending categories like PPE, home office furniture, and internet connections add management complexity. It recommends automated solutions for spend visibility and offers six key spending questions for self-assessment.