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#餐厅

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Sep 1Tue
  1. Hospitality Technology

    Restaurants Are About to Repeat the Airline Industry's Biggest Mistake

    Author Ryan Volberg argues that the restaurant industry faces a risk similar to airlines' commoditization by online travel agencies two decades ago. Reservation platforms like OpenTable, DoorDash, and American Express may make restaurants comparable commodities, intensifying price competition. He urges restaurants to prioritize customer relationships, use data to recognize high-value guests, and provide personalized experiences to avoid platform control.

  2. Hospitality Technology

    How One Restaurant Brand Flipped the Script and Drove $300K in Revenue

    At RTN's Town Hall, Salad House's CMO Rev Ciancio shared an AI-driven retention strategy. Data analysis revealed that customers who ordered deep-fried cauliflower bites had a 56% retention rate, making them twice as likely to return. Targeting 5,000 lapsed guests with a free cauliflower offer generated $300,000 in incremental revenue across just three emails, with automated reminders contributing $270,000.

Aug 31Mon
  1. Hospitality Technology

    She's Running a 12-Unit Brand Like a 150-Unit Powerhouse

    Vicious Biscuit's COO Amanda Kahalehoe, with a Marine Corps and IT background, has built a technology architecture designed for 150 units while operating only 12. She adopted middleware Olo and built proprietary layers for data integration. Through loyalty programs and AI analysis, the brand makes data-driven decisions during expansion, such as discovering that turning off third-party ordering spiked call-in orders by 40-70%.

Aug 27Thu
  1. Hospitality Technology

    DAZN Acquires EverPass Media to Unify Commercial Sports Streaming for Restaurants and Hotels

    DAZN has agreed to acquire EverPass Media, the exclusive commercial distributor of NFL Sunday Ticket in the U.S. Following completion, EverPass will rebrand to DAZN for Business, serving as the technological and operational foundation for DAZN's global commercial venue strategy across restaurants, sports bars, hotels, and entertainment venues. The deal consolidates commercial venue rights for NFL Sunday Ticket, English Premier League, UEFA Champions League, MLB, NBA, WNBA, NASCAR, and major events from Peacock, Netflix, Paramount, and Apple into a single IP-based platform, replacing legacy satellite/cable headends with centralized screen management, dynamic content scheduling, and direct in…

Aug 13Thu