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  1. SAP Concur Blog

    SAP Concur Mobile Adds On-Device Machine Learning for Receipt Capture

    SAP Concur introduced a new algorithm in the latest Concur Mobile release that predicts the total amount directly from a receipt image, running on device rather than relying first on OCR text extraction. Trained on millions of receipt images, it handles printed and handwritten totals, notably U.S. meal receipts with handwritten tips. SAP Concur says it holds the largest T&E dataset, citing IDC for more than 51% T&E market share, and processed over $115 billion in customer expenses in Q3 2018. The standalone ExpenseIt Pro app was sunset on December 31, 2018, with ExpenseIt now available inside the SAP Concur mobile app.

  2. SAP Concur Blog

    Use These Tips to Make it Easier to Organize Receipts

    A SAP Concur blog post notes that receipt management is a common pain point for business travelers, with receipts easily lost and causing reimbursement issues. It recommends reducing paper receipts and fraud risk with eReceipts, mandating corporate card use to reduce receipt volume and increase visibility, and using the SAP Concur mobile app to photograph paper receipts for automatic upload. The post also notes that T&E spending is about 10-12% of a typical company budget, businesses lose 5% of revenue to fraud annually, and 83% of fraud cases involve asset misappropriation.

  3. SAP Concur Blog

    SAP Concur: Systematically Improving Employee Experience with Technology

    A SAP Concur blog post says that over the past two years corporate policies and processes have been scrutinized as revenue, spending, workplaces and travel shifted, and that employee experience deserves ongoing attention. It cites data that recent surveys find 25% to 40% of workers might quit within a year, while 78% told partner Accenture their employer is responsible for helping increase job satisfaction and well-being. The post describes several SAP Concur solutions: ExpenseIt for photographing and auto-categorizing receipts, Concur Request for pre-approval, Concur Detect for automated data review, Intelligent Audit using AI to find non-compliant spending, Concur Invoice for invoice auto…

  4. SAP Concur Blog

    SAP Concur Named 2019 Top-Rated Expense Management Software by TrustRadius

    SAP Concur announced that Concur Expense has been named a 2019 Top Rated Expense Management Software by TrustRadius. The award is based entirely on customer feedback, with about 400,000 B2B technology buyers using over 208,000 verified reviews on TrustRadius each month. Reviews highlight features like mobile receipt capture, automated workflows, auto-populated expense reports, and tools to enforce company finance policies.

  5. SAP Concur Blog

    What Every CPO Should Know About Employee Spend

    An SAP Concur blog post notes that the pandemic accelerated finance digital transformation and significantly shifted employee spending patterns. In 2020, SAP Concur customers saw a 58% increase in the 'Other' expense category, signaling reduced spend visibility. The article advises CPOs to address three questions: whether travel and expense data are connected, which channels employees use to spend company funds, and how to capture rogue spend outside traditional travel channels. It stresses that procurement executives should not focus solely on cost reduction when renegotiating travel supplier agreements, but must ensure key suppliers are adequately compensated for traveler health efforts.

  6. SAP Concur Blog

    SAP Concur: How Public Sector IT Can Transform Government with AP and Expense Automation

    SAP Concur addresses public sector IT leaders with talking points for modern AP and expense management software: improving spend transparency and accountability, planning budgets on real data, improving employee experience and retention, and eliminating errors and fraud. It suggests extending AP automation to state and local governments.

  7. SAP Concur Blog

    Automating Accounts Payable to Redirect Healthcare Spend to Care

    The article says healthcare organizations still rely on manual processes, disconnected systems and spreadsheets for accounts payable, limiting visibility into invoices, suppliers and spending. Citing Ardent Partners' Accounts Payable 2026 report, it identifies automation, data management, real-time compliance, fraud prevention and closer AP-treasury alignment as major 2026 forces. An IOFM report found best-in-class AP teams operate at 77% lower invoice-processing costs, process more than twice as many invoices per employee, and need correction on only 7% of transactions.

  8. SAP Concur Blog

    4 Insights for CFOs as Travel Costs Emerge

    SAP Concur blog gathers expert panel insights on managing travel costs. 96% of employees are willing to travel in the next 12 months. 45% feel unable to develop business connections completely virtually. 89% will add personal vacation time to business trips in the next 12 months. 40% would prefer to sit next to a crying toddler rather than relinquish control over how they travel. Experts recommend AI/ML auditing and corporate card programs.

  9. SAP Concur Blog

    SAP Concur Introduces Budget Tool to Integrate Spend Data

    SAP Concur published an article introducing Budget by SAP Concur. The tool brings together travel, expense, invoice, and budget data into a single solution, providing clear visibility into spend to enable better, timelier decisions. Users can view all budgets through intuitive dashboards, import budgets from ERP systems, and see spend before it occurs. The tool also supports near real-time viewing and approval of spend on mobile devices and one-click data export.

  10. SAP Concur Blog

    SAP Concur Launches Expense Management Solution ROI Calculator

    SAP Concur published an article introducing its Expense Management Solution ROI Calculator. Citing a 2022 Analysys Mason study, it states that small to mid-size businesses (1-999 employees) saved an average estimated $49K annually by implementing an automated travel and expense solution and saw positive ROI within eight months. Customer examples include Avocados From Mexico reducing expense input time by 50% and Bishop-Wisecarver cutting month-end close from 15 days to 3 days.

  11. SAP Concur Blog

    Is Disconnected Spend Data Costing You?

    A SAP Concur blog post discusses the problems caused by disconnected employee spend data. Employee spending (travel expenses, POs, non-PO invoices, p-cards, corporate cards, etc.) typically falls into the bottom 20% of overall spend yet involves the majority of vendors and department time. Data spread across multiple systems or paper-based processes leads to a lack of accurate and timely data, difficulty staying on top of payment due dates resulting in late fees, and limited insights to maximize working capital. The article recommends an integrated, cloud-based, single solution to connect all spend data for strategic decision-making.

  12. SAP Concur Blog

    2019 IRS Mileage Rate Increases to 58 Cents

    The IRS issued guidance on December 14, 2018, for the 2019 business mileage reimbursement rate, effective January 1, 2019. The rate increased from 54.5 to 58 cents per mile, a 6.4% increase and the highest in over 10 years. SAP Concur advises companies to use data analytics to assess impact, update reimbursement rates, and develop strategies to reduce waste and fraud, such as setting thresholds for personal vehicle use, adopting FAVR programs, or GPS mileage tracking.

  13. SAP Concur Blog

    Automate Invoice Processing to Improve Bottom Line and Business Growth

    A SAP Concur blog post states that cloud technologies are bringing world-class software solutions to small and midsize companies, and automating invoice processing can significantly improve efficiency, visibility, and scalability. According to AMI Partners, 82% of firms that have automated invoice processing are already using cloud solutions. A typical small to midsize business processes 450 invoices a month with a duplication rate of 1.29%, and labor costs typically make up 62% of total accounts payable costs. Automation can largely eliminate these labor costs, enabling intelligent matching of invoice line items with purchase orders, built-in approval policies, reduced duplicate invoices,…

  14. SAP Concur Blog

    4 Steps to Control Employee Spend Before It’s Too Late

    Part two of SAP Concur's blog series discusses how to prevent employee expense fraud by reviewing T&E policies, establishing prevention and detection processes, using reporting to monitor data, and comparing control benchmarks. ACFE's Global 2020 Study on Occupational Fraud shows companies with internal policy controls have lower fraud losses and quicker detection. The article recommends regularly updating T&E policies, clarifying acceptable expenses, and setting up automated audit rules.

  15. SAP Concur Blog

    Lyft Integrates with SAP Concur to Offer an Improved Business Travel Experience

    Lyft Business integrates with SAP Concur's Concur Expense to help travel managers reduce ground transportation costs and improve traveler satisfaction. The integration automates expense reporting, and travelers can earn rewards with Lyft's airline and hospitality partners. Currently available only in the U.S., it has already enabled over 20,000 end-users. Lyft Business can result in 30% savings on company-wide travel spend, and travelers earn $5 in personal ride credit for every 5 business rides.

  16. SAP Concur Blog

    Vanson Bourne Survey: UK Finance Leaders on Barriers to Business Growth

    A SAP Concur blog post cites a Vanson Bourne survey of 500 UK finance leaders on growth strategies amid Brexit. 96% of surveyed businesses plan to grow, and uncertainty is not seen as a barrier. The top five barriers for the business overall are IT/finance infrastructure (43%), staff productivity (41%), growing customer base (40%), profits for investment (39%), and cash flow (38%). Lack of efficiency in finance systems causes problems for 92% of finance leaders. 53% of travel booking processes, 45% of expense processes, and 38% of invoice processes are not automated. 67% of finance leaders are not confident their systems will scale. 98% say automation would benefit their organization, and 9…

  17. SAP Concur Blog

    SAP Concur Explains How Concur Expense Automates Expense Management

    SAP Concur describes Concur Expense: integrating travel and expense in a single solution, employees can go from trip to expense report with one click. Smart matching combines credit card transactions, booked travel, and e-receipts; built-in audit rules instantly highlight exceptions; finance leaders get a unified view of travel and expense spend. Hotel e-receipts are automatically itemized, and the system notifies employees of incomplete entries. Employees can view, add, and submit expense reports via mobile, and managers can approve on the go. Concur Expense analytics dashboards provide spend views and travel KPIs. Tungsten Automation used reporting tools to reduce travel spend by 15% over…

  18. SAP Concur Blog

    3 Major Benefits of Using a Mobile App for Mileage Reporting in Higher Education

    The SAP Concur blog notes that admissions, athletic recruiting, and advancement staff at higher education institutions often drive to recruit students and fundraise, and manual mileage tracking leads to inaccurate data, fraud, and expense errors. It cites three benefits of mobile apps: GPS-accurate distance tracking saves money, automated tracking saves time, and it supports policy compliance. It references National Center for Education Statistics data projecting a 20% enrollment increase for college students older than 25 by 2023.

  19. SAP Concur Blog

    Balancing Compliance and User Satisfaction with an Employee-Driven Travel and Expense Policy

    The article emphasizes combining employee sentiment data with operational data to create more effective T&E policies. By understanding the reasons behind employee behaviors, companies can adjust policies to improve compliance and satisfaction. For example, discovering issues like low meal limits or poor supplier performance and making improvements.

  20. SAP Concur Blog

    Start your 2018 expense management resolutions early with these tips

    A SAP Concur blog post suggests finance teams plan expense management improvements before year-end. It recommends reviewing expense management processes, categorizing changes into long-term and short-term goals, and prioritizing quick wins. It also advises saying goodbye to manual processes and choosing suitable automation tools like Concur Expense, noting that employees can complete expense reports 60% faster with online tools.

  21. SAP Concur Blog

    Top 6 Business Challenges AI Can Help With: Focus on Expense Management

    The article outlines six applications of AI in back-office expense management: increasing expense report reliability (only 20% of expenses go through proper auditing), reducing fraud risk (ACFE reports average annual fraud loss equals 5% of an organization's revenue with average loss per case of $1.5M), gaining control of regulatory compliance, adapting to policy changes, boosting employee experience, and recovering tax (42% of employee spend submitted for VAT/GST reimbursement does not meet reclaim requirements due to incorrect data, and global market potential for VAT reclaim is almost $75 billion).

  22. SAP Concur Blog

    EY Survey: Nine in 10 Employees Want Flexibility in Where or When They Work

    An SAP Concur podcast conversation with EY discusses the complexities of 'work from anywhere.' EY research surveying 16,000 employees in 16 countries found that nine in 10 employees want flexibility in where or when they work; employees expect to work two or three days remotely; and more than half (54%) are likely to quit if they aren't offered the flexibility they want, with Millennials almost twice as likely to quit as Baby Boomers. The post notes that varying definitions of hybrid work confuse companies developing policies, and that employees living in other states or countries could affect reporting and withholding obligations, while reimbursing remote employees for business expenses su…

  23. SAP Concur Blog

    Make Card Reconciliation Easier for Your SMB's 'Honorary Accountants'

    The article discusses how SMBs often rely on non-finance employees for credit card reconciliation, which becomes messy when multiple employees use multiple cards. Concur Expense and Concur Invoice can automate the entire credit card reconciliation process, importing transaction data from almost any source and automatically comparing it against card statements, receipts, and other internal data. This speeds up reconciliation, eliminates manual matching, and immediately spots errors, discrepancies, and unusual transactions.

  24. SAP Concur Blog

    SAP Concur Outlines How Intelligent Enterprises Unify Travel and Expense Data

    SAP Concur published an article explaining how the 'Intelligent Enterprise' concept applies to travel and expense management. It states that by collecting, normalizing, enriching, and connecting previously siloed data, companies can improve visibility, focus, and agility in spend control. Finance teams gain better control over spending, while HR, travel managers, and security officers can improve the employee travel and duty of care experience. The article emphasizes that bringing travel, expense, and invoice management systems together eliminates complex user experiences and accelerates value creation.

  25. SAP Concur Blog

    The Hidden Costs of a Bad Expense Process

    A SAP Concur blog post outlines the hidden costs of a sluggish, manual expense process. Relying on paper and spreadsheets leads to back-and-forth communication among finance, employees, and managers, with every claim requiring manual validation and approval. Paper receipts get lost and manual data entry invites errors. Employees delay submissions due to tedium, hurting cash flow, and reimbursement averages nine days from approval. The post also notes that without automation, companies miss spend-analysis opportunities, while automated systems can reduce expense submission complications and errors by 36%.

  26. SAP Concur Blog

    Improving Financial Visibility: Automating Expense Management

    A SAP Concur blog post emphasizes the importance of financial visibility, noting that without comprehensive reporting tools, there are gaps in spend visibility, especially in employee spend and accounts payable. It cites a 2017 Forrester survey of 378 global finance and IT leaders, showing only 38% of companies are very satisfied with their T&E reporting and analytical capabilities. Manual processes like spreadsheets are slow and error-prone. The article recommends automated cloud-based solutions to improve data accessibility, reduce data entry time, and cut reporting time from weeks to minutes. The same survey shows 38% of IT and finance decision makers cite increasing automation as a top…

  27. SAP Concur Blog

    Is Meaningless Work What You Hired People To Do?

    A SAP Concur blog post notes that cumbersome travel and expense processes can lead to employee dissatisfaction and turnover. It recommends simplifying processes, eliminating paper receipts, and automating approvals and expense management to boost productivity and engagement. Citing the Great Resignation, it emphasizes that employees leave due to unnecessary processes. With SAP Concur tool enhancements, companies can control costs, simplify processes, and free finance teams for strategic work.

  28. SAP Concur Blog

    SAP Concur: AP Automation and Cost Control in Higher Education

    A SAP Concur blog post discusses accounts payable challenges facing higher education institutions during the pandemic: declining enrollments, student refunds, campus closures, and paper invoice backlogs from remote work. It cites an IDC white paper reporting that organizations using Concur Invoice saw average annual benefits of $662,700 ($3,258 per 1,000 invoices) and a three-year ROI of 634%.

  29. SAP Concur Blog

    SAP Concur: How Much Can SMBs Really Benefit from Invoice Management Automation?

    A SAP Concur blog post examines the potential benefits of invoice management automation for small-to-midsize businesses (SMBs) in accounts payable (AP). Citing AMI-Partners, it notes the typical SMB works with 190 suppliers and vendors, generating 2,280 checks annually if one check per vendor per month; 42% of surveyed SMBs report invoice reconciliation errors; and accounting/finance staff spend 14% of their time each week processing invoices. The post states automated invoicing solutions yield average annual savings of US$34,000 and US$11 per invoice, and promotes Concur Invoice and its ROI calculator.

  30. SAP Concur Blog

    Pandemic Year Two: How Companies Adapted Travel and Expense Management

    A SAP Concur blog post reviews how companies adapted travel and expense management during the first two years of the pandemic. Serco used Concur Travel reports to quickly locate employees and facilitate safe returns; Penn State managed unused airfare through an online booking tool; CAF America allocated $1,500 per employee for home office equipment, with 80% submitting reimbursements totaling over $42,000 in under two weeks; The Tech Interactive adopted cloud solutions for electronic invoicing and mobile expense reporting.

  31. SAP Concur Blog

    How Finance Automation Improves Business Cash Flow

    A SAP Concur blog post explains how finance automation improves business cash flow. Manual paper-based processes make information hard to find in a timely manner, while automation solutions like Concur Invoice and Concur Expense allow data to flow automatically into systems, providing real-time visibility. The article cites Hammerson as an example, where spend visibility enabled better cash flow forecasting for growth planning. Automation also generates standard reports automatically, speeds up AP processes to reduce late payment fees, and frees up finance team time. Research suggests finance automation saves over 15% of time for those processing expenses and invoices.

  32. SAP Concur Blog

    SAP Concur: How Expense Automation Supports Business Recovery and Growth

    A SAP Concur blog post argues that controlling spend and optimizing cash flow can help companies of all sizes be more resilient, but manual expense management processes make that elusive. It cites a 2020 Oxford Economics survey of 2,000 small and midsize businesses: almost all respondents plan to shift manual finance processes into the digital realm over the next few years; 45% expect to increase efficiency by minimizing error, risk, and cost, 43% expect to boost productivity via transformation and intelligent process automation, and 40% expect to free up employees for higher-level tasks. The post promotes Concur Expense features such as customizable expense policies, expense visibility, an…

  33. SAP Concur Blog

    SAP Concur Wins G2 Best Software Award for 5th Consecutive Year and Leads Multiple Grid Reports

    SAP Concur announced it was named a 2025 G2 Best Software Award winner on the Best Accounting and Finance Software list, its fifth consecutive year, based on nearly 6,000 reviews. Additionally, SAP Concur was recognized as a leader in G2's Summer 2025 Grid Reports across four categories: Expense Management, Travel Management, Invoice Management, and AP Automation, earning 43 leader awards including Small-Business, Mid-Market, and Enterprise segments. User reviews cite automated T&E management, reduced manual processes, improved compliance, and faster reimbursements.

  34. SAP Concur Blog

    Tackling Expense Chaos with Automated Solutions Built for SMBs

    A SAP Concur blog post notes that SMB growth brings more employee spending and expense reports, while manual processes are inefficient and risky. Studies show automated travel and expense users save an average of US$30,000 annually, or about $600 per year per employee using the application, and $20 per expense report. The post recommends choosing cloud expense management solutions with automation, spend visibility, data consolidation, and scalability.

  35. SAP Concur Blog

    SAP Concur: What Does Automating Expense Reporting Have to Do with Boosting Productivity and Compan…

    A SAP Concur blog post cites Gallup data that only 15% of full-time employees are highly engaged, while 85% are not engaged or actively disengaged. AMI-Partners research shows 93% of SMBs have employees who travel for work regularly, but only 21% use a dedicated travel and expense solution, and more than half lack well-defined travel and expense policies. The article says SAP Concur customers save on average US$23 per expense report.

  36. SAP Concur Blog

    How to Gain Visibility and Control of Employee Spend

    Employee-initiated spend includes not only travel and expense but also other operational spend. Timely expense recognition is critical for financial health. According to GBTA, 37% of hotel reservations and 15% of air bookings are made outside corporate channels, creating 'invisible spend.' SAP Concur's Triplink tool helps capture this spend, improving visibility and control.

  37. SAP Concur Blog

    IDC and SAP Concur Release Travel and Expense Management Maturity Model

    A SAP Concur blog post introduces a travel and expense management maturity model developed with IDC, dividing corporate spend management into five stages: legacy applications, automated point solutions, connected platform ecosystem, integrated application suites, and intelligent/predictive processes. The post notes legacy systems relying on spreadsheets and non-integrated systems risk untimely expenses, inaccurate accruals, and non-compliant spend, while the final stage uses predictive processes, machine learning-based fraud detection, and near real-time data visibility to increase business agility and resilience.