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Mar 21Thu
  1. SAP Concur Blog

    SAP Concur Urges Companies to Digitalize Spend Management Now

    SAP Concur published a blog arguing that companies should fully digitalize spend management now to cope with supply chain upheavals, inflation and global tensions. It cites that 90% of CFOs say preparing for the unexpected is their top task, and that finance and AP teams save an estimated 134 hours weekly using SAP Concur invoice management solutions. A fully automated solution spans request-to-payment, including receipt photo capture, automatic corporate card feeds, AI fraud and compliance checks, automated auditing and ERP integration.

Mar 20Wed
  1. SAP News Concur Search

    SAP Concur Unveils Generative AI Travel and Expense Features at Fusion 2024

    SAP announced product and partnership milestones at SAP Concur Fusion 2024 in Las Vegas. SAP Concur, with more than 92 million end users, debuted generative AI capabilities: Concur Request provides intelligent cost estimates, ExpenseIt supports web receipt uploads with automatic expense creation and generative AI hotel folio itemization, and Concur Support adds natural-language search. Concur Travel adds direct hotel and rail integrations (American Express GBT, BCD, CWT RoomIt, FCTG, HRS), UK rail content, Microsoft Teams integration, and emissions viewing and sorting via Thrust Carbon. The new Concur Expense experience partners with Mastercard for automated expense creation.

Mar 19Tue
  1. Tongcheng News Center

    Tongcheng Travel 2023 Revenue Hits Record RMB11.9 Billion

    Tongcheng Travel Holdings Limited (0780.HK) reported audited 2023 results: revenue rose 80.7% year on year to RMB11.9 billion, up 60.9% versus 2019; adjusted net profit rose 240.3% to RMB2.2 billion with an 18.5% adjusted net margin; adjusted EBITDA rose 117.4% to RMB3.12 billion. Annual paying users grew 25.2% to a record 234.7 million, and average monthly paying users rose 39.1% to 41.3 million. Transportation ticketing revenue rose 78.5% to RMB6.03 billion, accommodation reservation revenue rose 61.5% to RMB3.90 billion, and other revenue rose 148.6% to RMB1.997 billion. The company said it will continue penetrating non-first-tier cities and expanding internationally.

Mar 14Thu
  1. SAP Concur Blog

    2024 SAP Concur Innovation Award Winners Announced

    SAP Concur announced seven 2024 Innovation Award winners showcasing travel and expense automation. Bechtel piloted Concur Select Access powered by Travelfusion to display NDC content alongside GDS fares, reducing out-of-channel direct bookings and improving Duty of Care reporting. Uber used Concur APIs and automation to save more than 5,000 employee hours, automate resolution of over 70% of expense-related help desk tickets, and drive corporate card adoption above 90%. KUKA made hotel and entertainment expense creation seven times faster. Stellantis unified T&E processes across 30 countries, with 98% of employees covered by Concur Expense, estimating savings of more than EUR1 million. PETRO…

Mar 13Wed
  1. SAP Concur Blog

    How Receipt Scanners Increase Financial Efficiency

    A SAP Concur blog explains the role of receipt scanners in expense management. A receipt scanner is a hardware or software tool that converts paper receipts into digital documents via image capture or scanning, with mobile scanning software using smartphone or tablet cameras. Benefits include OCR reducing manual entry errors, cloud-based workflows speeding approvals, improved employee satisfaction, integration with financial systems, enhanced compliance and auditing, and reduced paper use. Selection considerations include hardware versus software, resolution, portability and integration.

  2. SAP Concur Blog

    Ardent Partners: 2024 AP Trends Center on AI and Agility

    The Ardent Partners report 'Accounts Payable 2024: BIG Trends and Predictions,' sponsored by SAP Concur, says AI and automation will deepen their impact on accounts payable, allowing AP teams to focus on strategic decision-making. Report topics include AI and digital transformation, fraud prevention, supply chain shifts, tightening invoicing standards, best-practice sharing, data value and AP career development. The report says AP is becoming a 'hub of intelligence' as well as a 'center of efficiency.'

  3. SAP Concur Blog

    SAP Concur: Finance Leaders Need a Certain Mindset Amid Uncertainty

    SAP Concur published a CFO Insight Series report, 'Lead Through Business Uncertainty with Technology and Strategic Vision,' gathering views from global finance leaders. It advises finance leaders to embrace technology, prioritize foundational principles, and foster personal growth and collaboration. WalkMe CFO Hagit Ynon says the right tools, technology and mindset must be in place now to secure future profitable success. The report notes automation reduces nuts-and-bolts work while empowering finance to better analyze data; managing cash flow, payables, receivables, compliance and fraud prevention remain key duties but should be part of an integrated approach. Finance leaders also need to…

Mar 12Tue
  1. SAP Concur Blog

    SAP Concur Data: 2023 Airfare Averaged $770, the Costliest Category

    SAP Concur analyzed 2019 and 2023 Concur Expense data to reveal category shifts. In 2023, average airfare per transaction was $770, up 10% from 2019 and more than three times any other category. Gas saw the largest increase, up 37% from $38 to $59; meals rose 30% to $56; car rental and entertainment each rose 28%; lodging rose 21% to $140; train fares fell 5% to $71. By total spend share, the 'other' category rose from 17% in 2019 to 22%, becoming the largest. By transaction volume, meals, ground transportation and lodging were most common.

  2. SAP Concur Blog

    SAP Concur Delivers Enriched Travel and Expense Experiences at Fusion 2024

    SAP Concur announced product and partnership developments at Fusion 2024. Concur Travel adds in-app emissions data (Thrust Carbon integration), enhanced hotel and rail content (direct integrations with American Express GBT, BCD, CWT RoomIt, FCTG, HRS and UK rail content), Microsoft Teams integration and Concur Request integration. TripIt Pro adds risk alerts covering weather, political unrest, labor action, communication outages and select airline alerts. The new Concur Expense experience partners with Mastercard for automated expense creation, and a new Data Delivery Service provides direct access to expense data for analytics tools. SAP also debuted generative AI features including Concur…

  3. SAP Concur Blog

    SAP Concur and Mastercard Partner to Simplify Expense Reports

    SAP Concur announced a new partnership with Mastercard to simplify the expense process. Through a new integration, purchases made on Mastercard corporate cards are captured and automatically populated in Concur Expense, with users alerted immediately if additional information is needed. The integration will be available to select customers globally starting in Q2 2024, and customers can continue banking with preferred partners and utilizing existing card programs. The partnership also includes spending controls and restrictions to encourage expense policy compliance.

Feb 29Thu
  1. SAP Concur Blog

    SAP Concur Outlines Vision for Future of Travel and Expense Management

    At its SAP Concur Fusion customer event, SAP Concur shared its vision for the future of travel and expense management, where these tasks practically manage themselves, removing the need to write expense reports, understand compliance policies, or sacrifice personal preferences. The company said it will develop solutions that are intelligent, predictive, instinctive, and continuously learning, leveraging its position as one of the largest aggregators of travel and expense data to improve efficiency, compliance, and employee satisfaction through generative AI and machine learning.

Feb 28Wed
  1. SAP Concur Blog

    How to Do an Expense Report: Steps and Solutions for Effective Expense Reporting

    SAP Concur published a guide on how to do an expense report, covering steps such as collecting receipts and recording date, vendor, expense category, taxes, and receipt images. The article notes that travel-related expenses at small and medium businesses increased 178% in 2022, and discusses templates, tool choices, and expense fraud risk, stating that around 5% of a typical organization's annual revenue is lost to fraud.

  2. SAP Concur Blog

    What Is Per Diem and How Does It Work for Business Travel?

    SAP Concur published an article explaining what per diem is and how it works, covering three common expense categories: lodging, meals, and incidentals. The article describes fixed allowances and reimbursable allowances, as well as a mixed model, and notes that many organizations base rates on federal per diem rates published by the GSA or IRS, with the U.S. Department of State providing benchmarks for international travel. It also discusses pre-approvals, advances, international compliance configurations, and the benefits and limitations of per diem.

Feb 27Tue
  1. SAP Concur Blog

    What Is an Itemized Receipt and Its Role in Reimbursement

    SAP Concur published an article explaining what an itemized receipt is—a receipt detailing each line item of goods or services from a transaction—and comparing it with regular receipts in terms of itemization, expense tracking, reporting, and auditing. The article lists common itemized expense types such as meals, hotel stays, car rentals, air travel, and office supplies, and explains when itemized receipts are required, including employee reimbursements, tax deductions, government contracting, and external audits. It also discusses the role of itemized receipts in reducing expense fraud.

Feb 22Thu
  1. SAP Concur Blog

    SAP Concur Launches Global Tax Management Solutions Amid E-Invoicing Mandates

    SAP Concur has launched global tax management solutions to help companies keep up with rapidly evolving tax regulations. The solutions support various phases of the tax management process, from expense report creation to approval, payment, and reconciliation, and leverage AI and machine learning to maximize tax recovery. Digitized receipts and e-invoice mandates are already in place in countries such as China, Japan, and Mexico. SAP Concur's solutions currently support France, Spain, Japan, China, Mexico, Australia, and New Zealand, with support for Portugal, Belgium, and Switzerland coming soon.

Feb 1Thu
  1. SAP Concur Blog

    SAP Concur Explains Purchase Requisition Process to Streamline Financial Workflow

    SAP Concur published an article explaining the definition, process, and benefits of purchase requisitions. A purchase requisition is a formal internal request created before a company buys goods or services, helping increase visibility into spend before it happens. The article outlines seven fundamental steps, from creating the requisition and obtaining approvals to inventory verification, purchase order generation, and invoice payment. It notes that automating purchase requisitions can improve efficiency, save costs, reduce fraud, increase transparency, enhance accountability, and reduce duplicate orders.

  2. SAP Concur Blog

    SAP Concur Releases Six Best Practices for Expense Reimbursement Policies

    SAP Concur published an article outlining the importance of strong expense reimbursement policies and six best practices. These include defining qualifying reimbursements, requiring receipts, reducing paperwork, setting submission deadlines, creating an approval workflow, and including quality and compliance audits. The article notes that clear policies protect both employees and the company, reduce the risk of noncompliant spend, and improve reimbursement efficiency.

  3. SAP Concur Blog

    SAP Concur Discusses the Impact of Corporate Travel Managers on Business

    SAP Concur published an article discussing the key role of corporate travel managers. It notes that travel and expense (T&E) can account for 8% to 12% of an organization's spending, nearly two-thirds of companies face increasing pressure to manage costs, and three-quarters say travel is important or very important to managing customer relationships and obtaining new business. Corporate travel managers impact business by building strategic policies, optimizing travel arrangements, making data-driven decisions, aligning with sustainability initiatives, integrating technology, and enhancing employee productivity.

Jan 31Wed
  1. SAP Concur Blog

    SAP Concur Releases Guide on Creating a Business Financial Plan

    SAP Concur published an article detailing how to create a business financial plan. A financial plan is a forward-looking projection of income and expenses that helps determine cash flow, financing needs, and timing for new initiatives. The article outlines core elements including income statement, balance sheet, personnel plan, business ratios, sales forecasts, cash flow projections, income projections, assets and liabilities, and break-even analysis, and provides four key steps to create a financial plan.

  2. SAP Concur Blog

    Concur TripLink Moves to a New Home in SAP Concur

    SAP Concur announced that Concur TripLink now has a new home within SAP Concur solutions, providing a centralized hub to streamline enrollment and engagement. After signing in, users see "TripLink" in the main navigation. Employees can learn about component parts such as travel partner integrations and TripIt Pro, and enable each one, including enrolling in travel partner integrations, connecting frequent traveler accounts, and activating complimentary TripIt Pro subscriptions. SAP Concur encourages administrators to communicate the update and offers an FAQ, an admin messaging guide, and an end-user getting started guide.

  3. SAP Concur Blog

    SAP Concur Releases Future-Ready Guide for Finance Leaders

    SAP Concur published a resource compilation for finance leaders covering career growth, team empowerment, and AI and finance technology adoption. It cites an SAP Concur CFO Insights report finding that 90% of senior finance leaders agree their key task is to prepare their business for the unexpected. Resources include an eBook on top CFO priorities for 2024, the fast track to CFO, the modern finance leader role, and AI and finance technology white papers.

Jan 29Mon
  1. SAP Concur Blog

    SAP Concur Survey: 90% of Finance Leaders See Unexpected-Prep as Critical

    An SAP Concur study of global senior finance leaders found that 90% agree preparing their business for the unexpected is a critical task today, while only 2% disagreed. The article proposes four resolutions for finance leaders: innovate to control costs, compliance, and cash flow through a unified platform and AI; strengthen visibility, analysis, and planning; adapt processes, policies, and priorities; and boost morale, productivity, and retention. It also covers automated indirect tax recovery such as VAT, integrating travel and expense data, and mobile expense reporting.

Jan 11Thu
  1. SAP Concur Blog

    SAP Concur Public Sector Cloud Receives FedRAMP Authorization

    SAP Concur announced that Concur Cloud for Public Sector has received full Authorized status under FedRAMP for managed cloud applications and services, with a "Moderate" agency authorization enabling government customers to accelerate mission attainment at industry-leading security and availability levels. The platform is a multi-tenant, end-to-end, fully integrated travel and expense platform built on the NIST 800-53 control framework, limits access to privileged customer data to approved resources on US soil, and includes continuous monitoring by security experts. Additionally, the State of Texas Risk and Authorization Management Program office will grant an Authorization to Operate throu…

Jan 10Wed
  1. SAP Concur Blog

    SAP Concur on How HR Can Elevate Employee Experience with T&E Tools

    SAP Concur published an article on how HR teams can use travel, expense, and broader technology solutions to elevate employee experience. It covers automating approvals and expense reports through a centralized cloud spend-management platform, mobile receipt capture and GPS mileage tracking; using machine learning and AI to track, calculate, and report taxable employee benefits to simplify remote-work tax; and using a modern T&E system to meet flexible travel expectations while fulfilling duty of care. It cites that 76% of employees say a work-from-anywhere policy would increase job satisfaction and 91% of business travelers expect to make choices outside company policy for reasons such as…

Jan 8Mon
  1. SAP Concur Blog

    SAP Concur Releases Finance Automation Checklist for Growing Businesses

    SAP Concur released a new checklist, "5 Ways Finance Automation Can Help Your Growing Business," examining improvements growing businesses can achieve by automating travel, expense, and invoice management. It cites Analysys Mason 2022 research: 32% less time to approve expenses, 26% less budget overspending, 24% reduction in late invoice payments, and 29% less time spent by AP and finance teams to capture invoices. The checklist recommends automated solutions that track expenses automatically with near real-time updates, provide better data and visibility, guide expense policies, manage invoices, and scale with the business.

  2. SAP Concur Blog

    SAP Concur eBook Highlights Five Business Outcomes for Finance Leaders

    SAP Concur released an eBook, "The 5 Most Important Business Outcomes for Finance Leaders and How to Maximize Them," focusing on productivity, employee experience, flexibility, visibility, and reduced risk. It cites Analysys Mason 2022 research: finance and AP teams using SAP Concur T&E solutions save an estimated 148 hours weekly; 65% identify improving efficiency and productivity as a top cost containment goal; 71% consider user experience and time savings important in choosing an automated expense or invoice solution; 69% think T&E solutions improved data-driven decision-making; 72% agree an automated T&E solution allows a better response to business challenges; and 53% call reducing exp…

  3. SAP Concur Blog

    SAP Concur eBook Explains Six Ways Automation Fuels Business Growth

    SAP Concur released an eBook, "6 Ways to Grow Your Business with Spend Management Automation," explaining how intelligent travel, expense, and invoice solutions address current challenges and prepare for growth. The six ways include maximizing automation and closing visibility gaps; tracking and responding to spending to stay ahead of cash flow; empowering flexible and on-the-go work; encouraging compliance and managing risk; making sustainability part of the process; and growing the business with spend data. It says end-to-end automation limits spending falling through process and system gaps, and AI flags problems and cuts off tax issues.

  4. SAP Concur Blog

    SAP Concur eBook Shares Six Strategies to Boost Business Productivity

    SAP Concur released an eBook, "The Very Best Productivity Workarounds for Small Business," featuring six productivity strategies from Steve Strauss, author of "The Small Business Bible" and a longtime USA Today columnist: set SMART goals, apply the 80-20 rule, adopt the Eisenhower Box, use time blocking, leverage technology, and outsource and delegate. It says small businesses using Concur Expense save 13 hours per finance or accounting employee weekly.

  5. SAP Concur Blog

    SAP Concur Releases Expense Policy Template and Guidance

    SAP Concur released an expense policy template and guidance, saying a formal expense policy informs employees what is reimbursable and gives management real-time budget visibility and the ability to leverage vendor discounts. It cites SAP Concur's Spend Insights report finding that companies reported spending violations rose nearly 10% year over year in the wake of the pandemic. The article offers six tips: review existing policies, analyze spending, ditch jargon, keep it fair and sensible, make it easy to find and use, and prioritize mobile. A policy should cover which employees are covered, allowed expense categories, submission and approval procedures, and compliance requirements.

Jan 2Tue
  1. SAP Concur Blog

    SAP Concur Guide: How AI Is Reshaping Corporate Expense Management

    SAP Concur published a guide outlining the value of artificial intelligence in expense management. The article notes that traditional manual expense management is inefficient, especially for large decentralized organizations, where finance managers cannot easily review every expense for compliance and employees spend significant time collecting receipts, filling out forms, and reconciling ledgers. AI expense management can accelerate task completion, ensure policy compliance, and provide more data for finance, HR, and travel professionals. Core tools include machine learning, mobile apps, optical character recognition, and cloud computing. Future trends include paperless expensing, blockcha…

  2. SAP Concur Blog

    What Is a Travel Management System? SAP Concur Explains Core Features

    SAP Concur published an article explaining the definition and core features of a travel management system (TMS). A TMS is a one-stop software platform providing a single seamless interface for booking, tracking, and end-to-end business travel management, helping companies manage travel budgets, policies, and reporting. The article notes that travel management is growing more complex for companies of all sizes, and a TMS can offer customizable policies, a wide array of inventory options, and simplified booking. A TMS should also integrate seamlessly with internal financial systems, automatically capturing and categorizing bookings and charges. The article recommends evaluating company needs…

  3. SAP Concur Blog

    SAP Concur: Travel Risk Management Framework and Best Practices

    SAP Concur published an article outlining the importance and implementation framework of travel risk management (TRM). The article notes that adverse incidents during travel not only put employees at risk but can also undermine a company's bottom line and reputation. TRM is a proactive and consistent approach that keeps people safe when they are on the move. An effective TRM strategy is based on three key areas: prevention and planning, awareness, and rapid response. The article recommends testing organizational readiness through Crisis Response Exercises (CRE), emphasizes the importance of real-time data for informed decision-making, and notes that communication is the first and most impor…

Dec 28Thu
  1. SAP Concur Blog

    SAP Concur: Why State and Local Governments Need to Modernize Expense Systems

    SAP Concur published an article noting that U.S. state and local governments face pressures including tight budgets, workforce shortages, and increased scrutiny of public spending, yet many government organizations still rely on manual or outdated expense processes. Paper receipts, spreadsheets, disconnected systems, and lengthy approval chains slow operations and reduce spending visibility. The article identifies three areas where expense automation delivers immediate value: spend visibility and budget oversight, stronger compliance and audit readiness, and better employee experience. Modern expense management solutions can help agencies strengthen accuracy, transparency, and accountabilit…

Dec 15Fri
  1. SAP Concur Blog

    How SAP Concur Leverages Generative AI to Revolutionize Travel & Expense Management

    SAP Concur published a video interview transcript in which Rahul Vig, Senior Director of Product Management, explains SAP's AI investment and three core principles: relevance, reliability, and responsibility. The article describes how SAP Concur uses AI to improve expense management, including ExpenseIt using machine learning to extract information from receipts and create expense reports, Verify automating the audit process, and Invoice Capture automatically capturing invoice information. Vig revealed that in the past 18 months, approximately 60 million expense reports were processed through Verify, with only 3% requiring manual auditor review. The future goal is to use generative AI to ma…

Dec 13Wed
  1. SAP Concur Blog

    SAP Concur Data: Top U.S. Business Travel Destinations for 2023 Holiday Season

    SAP Concur analyzed U.S.-origin business travel bookings on Concur Travel from November to December 2023. The busiest business travel day in November was November 13, with Dallas and Chicago as the top two destinations. During Thanksgiving (November 17-26), Las Vegas claimed the top spot, with more than three times as many business travelers as Phoenix in tenth place. December 4 was the busiest travel day in December, with Dallas again ranking first. During Christmas and New Year (December 21-January 3), Orlando ranked first, with more than double the number of business travelers compared to Phoenix in second place.

Dec 4Mon
  1. SAP Concur Blog

    SAP Concur and Extend Integration: Virtual Cards Transform Invoice Payments

    SAP Concur published an article introducing its new integration with virtual card platform Extend. According to Vantage Market Research, the global virtual card market is expected to triple by 2030. By embedding Extend's virtual card functionality into Concur Invoice as a payment option, businesses can pay invoices easily, quickly, and securely using their existing corporate credit card, with no need for a new card, contract, or settlement process. Virtual cards are temporary digital subcards of traditional credit cards with unique card numbers, limited validity periods, and set spending limits, reducing fraud risk. Businesses can automatically generate virtual cards linked to their existin…

Nov 30Thu
  1. SAP Concur Blog

    SAP Concur: Building an Eco-Strategy into Your Travel Policy

    SAP Concur published an article providing a template and best practices for building sustainability into travel policies. The article notes that nearly 2 in 5 travel managers expect their policies to change in the next 12 months to comply with sustainability goals. The template covers the full process from enlisting support, building knowledge, considering diversity and inclusion, to employee engagement and supplier assessment. Specific recommendations include limiting trips of two days or less, encouraging videoconferencing, directing travelers to lower-emission flights and trains, prioritizing greener accommodations within walking distance, and avoiding luxury hotels and resorts. The arti…

  2. SAP Concur Blog

    SAP Concur: How to Keep Track of Business Expenses Effectively

    SAP Concur published an article outlining the importance and best practices of effectively tracking business expenses. The article notes that accurate expense tracking delivers multiple benefits: stronger financial records for audits, better financing capability, improved financial transparency, more accurate financial planning, tax benefits, and fraud identification. Best practices include opening a business bank account, selecting the right accounting system, managing receipts, connecting financial institutions, and establishing performance measures. The article also lists common types of expense fraud (fake expenses, double billing, filing personal expenses, refund reimbursement, inflate…

  3. SAP Concur Blog

    SAP Concur: What Is a Travel Allowance? Definitions and Insights

    SAP Concur published an article explaining the definition, types, and management of travel allowances. A travel allowance is compensation paid by an employer to employees to cover expenses incurred during business travel, provided either before or after travel. Common types include fixed travel allowance, daily travel allowance (per diem), travel reimbursement, and mileage allowance. The article details calculation methods covering location, days of travel, lodging, and meals. Management recommendations include developing a clear policy, considering incidentals, and analyzing data. The article also suggests that travel allowance policies should cover scope, coverage, reimbursement types, pa…

Nov 29Wed
  1. SAP Concur Blog

    SAP Concur Predictions for 2024 in Travel, Expense and Invoice Management

    SAP Concur executives released 2024 predictions for travel, expense and invoice (TEI) management, with artificial intelligence as the connecting thread. Predictions include: virtual payments will simplify reimbursement, with AI quickly validating compliant transactions for near-immediate reimbursement; generative AI may be used for budgeting and predictive analytics; cost-cutting measures may increase tension between corporate travel policies and employee expectations; and accelerated NDC adoption, combined with reduced supplier payments to TMCs, may drive TMC consolidation.