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Jan 8Mon
  1. SAP Concur Blog

    SAP Concur Releases Expense Policy Template and Guidance

    SAP Concur released an expense policy template and guidance, saying a formal expense policy informs employees what is reimbursable and gives management real-time budget visibility and the ability to leverage vendor discounts. It cites SAP Concur's Spend Insights report finding that companies reported spending violations rose nearly 10% year over year in the wake of the pandemic. The article offers six tips: review existing policies, analyze spending, ditch jargon, keep it fair and sensible, make it easy to find and use, and prioritize mobile. A policy should cover which employees are covered, allowed expense categories, submission and approval procedures, and compliance requirements.

Jan 2Tue
  1. SAP Concur Blog

    SAP Concur Guide: How AI Is Reshaping Corporate Expense Management

    SAP Concur published a guide outlining the value of artificial intelligence in expense management. The article notes that traditional manual expense management is inefficient, especially for large decentralized organizations, where finance managers cannot easily review every expense for compliance and employees spend significant time collecting receipts, filling out forms, and reconciling ledgers. AI expense management can accelerate task completion, ensure policy compliance, and provide more data for finance, HR, and travel professionals. Core tools include machine learning, mobile apps, optical character recognition, and cloud computing. Future trends include paperless expensing, blockcha…

  2. SAP Concur Blog

    SAP Concur: Travel Risk Management Framework and Best Practices

    SAP Concur published an article outlining the importance and implementation framework of travel risk management (TRM). The article notes that adverse incidents during travel not only put employees at risk but can also undermine a company's bottom line and reputation. TRM is a proactive and consistent approach that keeps people safe when they are on the move. An effective TRM strategy is based on three key areas: prevention and planning, awareness, and rapid response. The article recommends testing organizational readiness through Crisis Response Exercises (CRE), emphasizes the importance of real-time data for informed decision-making, and notes that communication is the first and most impor…

Dec 28Thu
  1. SAP Concur Blog

    SAP Concur: Why State and Local Governments Need to Modernize Expense Systems

    SAP Concur published an article noting that U.S. state and local governments face pressures including tight budgets, workforce shortages, and increased scrutiny of public spending, yet many government organizations still rely on manual or outdated expense processes. Paper receipts, spreadsheets, disconnected systems, and lengthy approval chains slow operations and reduce spending visibility. The article identifies three areas where expense automation delivers immediate value: spend visibility and budget oversight, stronger compliance and audit readiness, and better employee experience. Modern expense management solutions can help agencies strengthen accuracy, transparency, and accountabilit…

Nov 30Thu
  1. SAP Concur Blog

    SAP Concur: Building an Eco-Strategy into Your Travel Policy

    SAP Concur published an article providing a template and best practices for building sustainability into travel policies. The article notes that nearly 2 in 5 travel managers expect their policies to change in the next 12 months to comply with sustainability goals. The template covers the full process from enlisting support, building knowledge, considering diversity and inclusion, to employee engagement and supplier assessment. Specific recommendations include limiting trips of two days or less, encouraging videoconferencing, directing travelers to lower-emission flights and trains, prioritizing greener accommodations within walking distance, and avoiding luxury hotels and resorts. The arti…

  2. SAP Concur Blog

    SAP Concur: What Is a Travel Allowance? Definitions and Insights

    SAP Concur published an article explaining the definition, types, and management of travel allowances. A travel allowance is compensation paid by an employer to employees to cover expenses incurred during business travel, provided either before or after travel. Common types include fixed travel allowance, daily travel allowance (per diem), travel reimbursement, and mileage allowance. The article details calculation methods covering location, days of travel, lodging, and meals. Management recommendations include developing a clear policy, considering incidentals, and analyzing data. The article also suggests that travel allowance policies should cover scope, coverage, reimbursement types, pa…

Nov 15Wed
  1. SAP Concur Blog

    T&E Tools Can Help as ESG Regulations Ramp Up

    An SAP Concur blog post notes that as new ESG disclosure rules, including those from the U.S. SEC, take shape beginning in 2024, companies face compliance pressure. An SAP Concur-commissioned Forrester survey found 60% of decision-makers identified sustainability as a critical or high priority, but only 45.7% of professionals in a Deloitte poll were confident in meeting new requirements. The article cites PwC Italia, which reduced CO2 emissions by 53% from 2019 to 2022 after standardizing its T&E process with SAP Concur solutions.

Nov 3Fri
  1. SAP Concur Blog

    SAP Concur Outlines Six Best Practices for CME Spend Management in Healthcare

    SAP Concur's blog outlines six best practices for managing Continuing Medical Education (CME) spend in healthcare, covering fair expense policies, compliance tools, regular budget balance communications, audit plans, visibility into out-of-system bookings, and simplified expense reporting. The article notes CME is critical for healthcare providers' licensure, yet travel and expense management is complex, with about 45% of CME hotel bookings made through direct channels, challenging compliance and duty of care.

Nov 2Thu
  1. SAP Concur Blog

    SAP Concur Releases Travel and Expense Performance Benchmark Report

    SAP Concur released a Travel and Expense Performance Benchmark Report based on data from its top 25% best-performing customers worldwide, helping businesses compare metrics such as expense approval time, rejection rates, corporate card usage, and booking channel visibility. Data is broken down by global region and company size (under 1,000 and 1,000+ employees), with a worksheet to help identify gaps and develop improvement plans.

Oct 30Mon
  1. SAP Concur Blog

    Automated Invoice Processing: A Game-Changer for Modern Businesses

    SAP Concur's blog explains how automated invoice processing uses AI, machine learning, and OCR to process invoices for accounts payable departments and update ERP systems in real time. The article notes automation delivers time savings, paperless operation, reduced human error, centralized data, and enhanced financial visibility, with invoice approval time improving by roughly 90% on average.

Oct 26Thu
  1. SAP Concur Blog

    SAP Concur Releases AI Whitepaper: Solving Business Problems with a Human Focus

    SAP Concur released an AI whitepaper detailing nearly a decade of embedding AI in travel and expense solutions, citing survey data: 82% of finance leaders hope AI improves operational efficiency, 62% see it as essential for managing uncertainty, and only 11% of finance managers demonstrate digital competency. The article also outlines AI applications in cost estimation, receipt itemization, and mobile expense reporting.

Oct 24Tue
Oct 19Thu
  1. SAP Concur Blog

    SAP Concur eBook: Making Sure Business Spending Matches Growth Priorities

    SAP Concur released a new eBook examining the risks that come as businesses grow or shift, including invoice proliferation, decentralized spending decisions as budgets expand, new tax and regulatory requirements when entering new markets, inconsistent processes across locations, and harder spend analysis. The eBook proposes intelligent automation to improve spend visibility, efficiency, and consistency.

Oct 17Tue
  1. SAP Concur Blog

    SAP Concur: How AP Automation Is Fueling Strategic Procurement

    A SAP Concur article notes that expanding spending channels and payment methods, a decentralized workforce, and new vendor scrutiny have made procurement more complex. It says fewer than 20% of organizations have fully automated AP processes and 70% of global invoice processing is still paper based; AP automation reduces processing time by an average of 16%, cuts invoice processing costs by an average of 29%, and delivers up to 20% cost savings by reducing non-compliant spend.

Oct 13Fri
  1. SAP Concur Blog

    SAP Concur Outlines Eight Corporate Travel Policy Best Practices

    SAP Concur outlines eight corporate travel policy best practices, including involving key stakeholders, tracking expenses for reporting and analysis, factoring in employee satisfaction and communication, providing resources, setting clear booking and cost policies, understanding duty of care, including travel risk management, and practicing continuous improvement. It stresses that travel policies should adapt to changing travel patterns and employee needs.

Oct 11Wed
  1. SAP Concur Blog

    SAP Concur and WalkMe Launch User Assistant to Boost Expense Management Adoption

    SAP Concur launched Concur User Assistant by WalkMe, which provides on-screen prompts, visual cues, and a chatbot to guide employees while using the platform. The article says 42% of businesses changed to remote/hybrid work policies to retain or attract talent, and cites a Forrester study reporting a 100% increase in training and onboarding efficiency, a 50% decrease in IT support and helpdesk tickets, and a 35% increase in user confidence.

  2. SAP Concur Blog

    SAP Concur Publishes Guide to Efficient Employee Reimbursement Management

    SAP Concur published a guide to employee reimbursement management, covering reimbursable expense categories (citing the IRS, including travel, training, office supplies, tools, and software), tracking and payment methods, and tips for managing receipts and documentation, including implementing a strong expense policy, using a centralized system, checking itemized receipts, setting clear deadlines, performing periodic audits, monitoring spending trends, and integrating new technology.

Aug 23Wed
  1. SAP Concur Blog

    SAP Concur and NACo Discuss Finance Transformation for County Governments

    SAP Concur and the National Association of Counties (NACo) hosted a webinar on finance transformation for county government organizations. The article notes that counties face tight budgets, changing regulations, and rising demands for transparency and accountability. Finance transformation can improve efficiency and accuracy, address workforce changes, and strengthen compliance and accountability. Steps include evaluating the current state, defining objectives, developing a road map, and engaging stakeholders.

Aug 16Wed
  1. SAP Concur Blog

    SAP Concur: How AI Will Transform T&E

    SAP Concur published a blog on AI applications in travel and expense (T&E) management. It cites IDC data that 45% of businesses see opportunities for AI to improve payments, expense management, and analytics. SAP Concur's Verify uses AI to automatically audit expense reports, and ExpenseIt reduced returned reports from 14% to 1.2%. In 2022, $1.6 billion in spending exceptions went unexamined, while Verify automatically audited 97% of 2.8 million reports between January 2022 and June 2023.

Aug 14Mon
  1. SAP Concur Blog

    Concur Expense Automates Expense Management: Customers Report Significant ROI

    SAP Concur published a blog detailing Concur Expense features and the ROI customers achieved. After implementing expense management automation, customers reported a 47% reduction in missing receipts, 32% reduction in approval time, 28% reduction in mileage excess claims, 26% reduction in budget overspending, and 26% increase in tax reclaim savings. Efficiencies resulted in an estimated 148 hours saved per week, $54K saved annually, and positive ROI in 7 months.

Jul 31Mon
  1. SAP Concur Blog

    Maximizing Your Investments through Efficient Event Management

    SAP Concur published an article exploring strategies for efficient event management to optimize investments in meetings and events. It suggests measures such as data-driven decision-making, consolidating purchasing power, simplified budget tracking and ROI measurement, automating planning processes, and prioritizing participant safety to help organizations reduce costs and improve financial outcomes.

Jul 24Mon
  1. SAP Concur Blog

    SAP Concur Verify: AI-Powered Expense Audit Advances

    SAP Concur introduces Verify, its AI-powered self-serve audit solution. In the past year, Verify performed over 38 million audit checks on expense reports submitted through Concur Expense, with an average of one third flagged monthly for organizational review. Verify added 10 new checks covering duplicate receipts, old dates, personal use of company cards, and more, and is now generally available for enterprise customers in the U.S. and Canada.

  2. SAP Concur Blog

    SAP Concur: Mission-Centric Government Travel and Expense Modernization

    SAP Concur outlines its commitment to modernizing government travel and expense management. SAP Concur solutions have served government organizations for over 20 years, providing centralized travel and expense services for the E-Government Travel Service (ETS) Program since 2003. The article discusses challenges in government IT modernization, key elements for investment success, and core principles of effective partnerships.

Jul 20Thu
  1. SAP Concur Blog

    Concur Expense: ROI Data for Automated Expense Management

    SAP Concur presents Concur Expense, its automated expense management solution, citing Analysys Mason 2022 research data: users reported a 47% reduction in missing receipts, 32% reduction in approval time, approximately $54K annual savings, and positive ROI in only 7 months. Concur Expense was also recognized by TrustRadius as a 2023 Top-Rated software in both Expense Management and Travel Management categories.

Jun 22Thu
  1. SAP Concur Blog

    Why Companies Choose SAP Concur: Customer Cases and Data

    A SAP Concur blog presents customer cases explaining why companies choose its travel and expense solutions. 83% of SAP Concur users give the solutions 4 or 5 stars on G2, and 93% say on GetApp they would recommend them to a friend or colleague. More than 48,000 customers worldwide use its solutions to automate travel and expense processes. Customers include PACCAR, Standard Chartered Bank, ASICS Europe, VMware, Merck, and PwC, with key needs including spend visibility, compliance, efficiency, and sustainability.

Jun 20Tue
  1. SAP Concur Blog

    Traveler Personas and Experience: The Next Big Thing in Business Travel

    In the SAP Concur Conversations podcast, Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, discusses the importance of traveler personas and traveler experience in business travel. She identifies three traveler personas: the new entrant, the space cadet, and the 'pirate.' She recommends travel managers improve compliance by offering more options and some wiggle room, and use online booking tools and non-invasive data collection to understand traveler preferences. She also notes the travel experience has become an important factor in talent retention.

Apr 20Thu
  1. SAP Concur Blog

    Outdated Travel Policy? 5 Tips to Update It Today

    An SAP Concur blog post argues that outdated travel policies cost organizations financially, strategically and culturally. Barb Bammer, a senior solutions consultant at SAP Concur, spoke with Ben Claxton and Jeff Saydah of Fox World Travel and offered five tips: don't delay reassessment and review quarterly or at least annually; set measurable goals and revisit them; align policy with company values; keep employee experience top of mind and involve travelers; and track successes while learning from failures.

  2. SAP Concur Blog

    Take the Pain Out of Travel with Clear Policies

    An SAP Concur blog post argues that without clearly spelled-out policies, employees cannot know what is reimbursable, so clear and adaptable travel and expense policies are critical. It cites research showing 100% of travel managers expect to change policies in the coming year, 94% of business travelers plan greener travel steps over the next 12 months, 72% of companies say automated T&E improves response to business challenges, and 34% of businesses adopting T&E automation saw fewer reports rejected over receipts. It advises formalizing policies covering flights, lodging, food and entertainment while building in flexibility.

Apr 14Fri
  1. SAP Concur Blog

    The Connection Between Intelligent T&E Automation and Better Compliance

    An SAP Concur blog post says refining T&E with intelligent automation and digitized processes is a natural step in finance digital transformation, cutting paper, data entry errors and making expense data timelier and more trustworthy. It stresses that controls and compliance are often neglected when manual work is heavy: miscategorized spend causes budget, tax and compliance issues, and international travel spend carries anti-bribery risk with fines up to $2 million per violation. The SAP Concur and Oversight Spend Insights Report 2021 found excessive missing receipts up 58.6%, expense header keyword match violations up 26.7%, and duplicate mileage submissions up 2,127% from Q3 to Q4 2021.

Mar 7Tue
  1. SAP Concur Blog

    Adopting Spend Automation to Maximize New Funding

    A SAP Concur blog post aimed at companies that have received new funding recommends digitizing and automating spend management—employee expenses, vendor invoices, and travel costs—to maximize the value of that funding. It says automation can improve business intelligence and actionable insights, help make contingency plans, strengthen working capital, improve spend visibility, and find cost-saving opportunities. It cites data showing roughly 20% of expenses fall out of policy and organizations lose an estimated 5% of revenue to fraud each year, and a 2022 Analysys Mason survey showing companies saw positive ROI within 8 months on average after implementing travel and expense and/or vendor i…

Feb 16Thu
  1. SAP Concur Blog

    SAP Concur Highlights Six Reports to Close Spending Loopholes

    SAP Concur published a blog recommending six reports within its solution to reduce non-compliant spending and potential fraud. Citing ACFE data, it notes 51% of surveyed respondents uncovered more fraud since the pandemic, and nearly half of reported cases stemmed from a lack of internal controls. The six reports cover route data, receipt attachments, cash versus card spend, approved reports with unviewed receipts, high-risk expense categories, and travel expenses on cash.

Jan 26Thu
  1. SAP Concur Blog

    Digging Into Essentials of Automated Expense Management

    A SAP Concur blog post cites a 2022 Analysys Mason study finding that nearly half of finance leaders worldwide say fraud and risk management are their biggest challenges, and 44% cannot make informed decisions due to lack of timely financial information. The article highlights that manual expense management is costly, while automated solutions can mitigate fraud and noncompliance risks and improve productivity and profitability. The study estimates a T&E solution saves 13 hours weekly per finance or accounting team member. One customer reports spending 65% less time processing expense reports. 72% of businesses believe digital transformation is key to growth.

Jan 11Wed
  1. SAP Concur Blog

    We Answer: What Are Expense Reports? And Other FAQs.

    A SAP Concur blog post answers common questions about expense reports, including: what is a travel expense report, what is an income and expense report, what should an expense report include, whether receipts are needed for every expense, who approves expense reports, what to do if an invalid or personal expense is found, and how to create an expense policy. It emphasizes that expense reports are the best way to manage and track employee business expenses, and receipts are non-negotiable for IRS audits. SAP Concur offers a free customizable expense policy template.

  2. SAP Concur Blog

    How Can Your Business Find Certainty in Uncertain Times?

    A SAP Concur blog post emphasizes that in uncertain times, businesses gain certainty by controlling spending and strengthening compliance. It recommends automated solutions to integrate travel and expense processes, centralize data, adhere to budgets, optimize invoice processes, and improve compliance culture. The article also mentions auditing and intelligent automation to identify non-compliant spending.

Jan 10Tue
  1. SAP Concur Blog

    Highlights from Fusion Exchange DC 2022 for Regulated Industries

    A SAP Concur blog post summarizes highlights from Fusion Exchange DC 2022, an event for regulated industries including federal, state and local governments, higher education, government contracting, utilities, and healthcare. Attendees discussed travel, expense, and accounts payable challenges and shared best practices. Topics included return to travel, expense reconciliation, sustainability, change management, travel safety, data & reporting, auditing, cost control & compliance.

Dec 13Tue
  1. SAP Concur Blog

    SAP Concur Shares Methods to Increase Expense Audit Efficiency

    A SAP Concur blog post discusses how to improve the efficiency of corporate expense report auditing. Citing an IDC report, it states that automating the audit process can make expense report intake and handling 36% more efficient, reduce report completion time by 43%, and result in 65% more policy-compliant expense reports. The article recommends best practices such as reducing internal auditor effort, increasing data entry accuracy, using data to identify improvement opportunities, employing pre-authorized requests, reducing exceptions, improving first-pass ratio, increasing card adoption, and providing ongoing training.

Oct 4Tue
  1. SAP Concur Blog

    Modernizing County Expense Systems: How Automation Improves Efficiency and Compliance

    Many county governments still use manual or paper-based expense reimbursement processes, leading to inefficiencies and lack of transparency. Manual systems are slow, error-prone, and more susceptible to fraud. Automating expense processes can speed up cycle times, eliminate human error, reduce fraud, and provide clear visibility into expenses. The article outlines benefits in spend management, control and compliance, and employee experience, and recommends SAP Concur solutions to help counties modernize their expense systems.

Sep 7Wed
Sep 1Thu