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Jun 29Wed
  1. SAP Concur Blog

    SAP Concur: Manual Expense Processes May Be Holding Small Businesses Back

    A SAP Concur blog post argues that small businesses still tracking expenses manually may miss opportunities due to poor visibility and inefficient processes. It recommends cloud-based automated spend management so employees can file expenses on the road and managers can see up-to-date data in real time. The post suggests estimating manual-process cost as hours spent multiplied by employee hourly wage, and stresses that automation enhances existing processes, so companies should first fix or create an expense policy before automating.

  2. SAP Concur Blog

    SAP Concur Podcast: Practical Steps for Sustainable Corporate Travel

    An SAP Concur podcast conversation with TCG discusses how organizations can travel more sustainably as business travel returns. TCG's Sally Crotty notes that Scope 3 emissions (greenhouse gas emissions generated by a company's value chain) were drastically reduced overnight during the pandemic, and that companies are now assessing their need to travel and changing policies. TCG takes a Total Cost of Ownership approach, with its TCO-TMPE® program comprising 18 components including sustainability. SAP Concur's Ryan Hamilton says the goal is not necessarily to travel less but to travel better, and notes SAP Concur solutions can help in four key areas: reporting, raising employee awareness, gui…

  3. SAP Concur Blog

    SAP Concur: Three Bad Habits Holding Back Business Growth

    SAP Concur blog identifies three internal barriers to business growth: paper-based expense and invoice processes, lack of policy compliance, and unapproved spend. It cites research that automation speeds up expense approval by up to 80%, and gives examples: London charity Thames Reach moved to SAP Concur and reduced filing from a six-foot-high cabinet to a concertina file in the first six months; customer RED found £27,000 spent with Amazon last year was all unapproved and has now moved to a single Amazon Business account.

  4. SAP Concur Blog

    SAP Concur: How to Find the Right Solution to Automate Accounts Payable for Your SMB

    A SAP Concur blog post offers guidance for SMBs on selecting accounts payable (AP) automation solutions. Citing AMI-Partners, it notes the typical SMB works with 190 suppliers and vendors, generating 2,280 checks annually if one check per vendor per month; 42% of surveyed SMBs report invoice reconciliation errors; and accounting or finance staff spend 14% of their time each week processing invoices, more than five hours per employee per week. The post recommends choosing a solution that achieves complete paperless automation, automatically captures invoices, supports mobile apps for iOS and Android, provides standard reports and built-in metrics tools, and covers the entire invoice manageme…

  5. SAP Concur Blog

    Small Business Growth Tips: Keep Overhead Low

    SAP Concur blog shares small business growth tips, emphasizing cost control for expansion. Citing a report by SAP Concur and Oxford Economics, 93% of cost-conscious SMB executives agree they have the right platforms and systems to adapt to growth, versus 79% of less cost-conscious executives. SMBs that do not prioritize spending face administrative issues (59%), increased travel and expense reporting (52%), onboarding problems (48%), and digital security challenges (45%).

  6. SAP Concur Blog

    Calculating Mileage Doesn't Have to Be Painful

    SAP Concur introduces Concur Drive, a feature within the SAP Concur mobile app that uses phone GPS to automatically and accurately calculate mileage and create logs. Users can turn logs into expense line items with a button-press, and Concur Drive notifies them of missed entries to avoid losing reimbursements. Integrated with Concur Expense, it simplifies and speeds up the reimbursement process.

  7. SAP Concur Blog

    Enhancing Employee Experience: Automating Travel and Expense Management

    A SAP Concur blog post emphasizes that amid rising employee turnover, companies should enhance employee experience by automating travel and expense management. It suggests finance and IT leaders collaborate, listen to employee feedback, adopt cloud solutions to streamline processes, and offer flexible work arrangements. Automation enables employees to submit and approve expenses from anywhere, reducing manual work and increasing efficiency. Additionally, companies should show care through gifts, events, and updating policies.

  8. SAP Concur Blog

    How Fraudsters Find Weak Links in Employee Spend Areas

    The article states that inefficient, antiquated travel and spend management exposes organizations to substantial fraud and noncompliance risks. FCPA violations have resulted in penalties of $965M for a European telco, $800M for a multinational technology company, and $795M for a global telecom. ACFE found that companies using data monitoring and analysis technology had 52% lower losses and 58% faster detection. CenterPoint Energy used modern expense reporting to uncover a fraud scheme spanning over a decade.

  9. SAP Concur Blog

    Proactively Mitigating FCPA Risk in a Global Business Landscape

    A SAP Concur blog post states that the Foreign Corrupt Practices Act (FCPA) anti-bribery provisions prohibit giving anything of value to a foreign official to obtain or retain business, and enforcement actions often involve leisure activities such as travel, meals, gifts and entertainment. It says the definition of government official extends to employees of government departments or agencies, state-owned enterprises, healthcare providers and even third-party consultants helping plan hospitality events. It outlines five compliance steps: understanding your business network, implementing controls, maintaining clear records, building a comprehensive audit process and educating on clear polici…

  10. SAP Concur Blog

    Four Best Practices for Travel Return at Higher Education Institutions

    SAP Concur blog outlines four best practices for higher education institutions returning to travel: 1) Create a cross-campus travel working group including risk management, finance, and academic stakeholders; 2) Consider mandating TMC use for itinerary transparency, supplier discounts, and compliance visibility; 3) Develop new travel approval guidelines including pre-trip approval and COVID-19 risk considerations; 4) Improve back-office efficiency using Concur Invoice to automate invoice processing and eliminate data silos.

  11. SAP Concur Blog

    SAP Concur: How Procurement Executives Can Plan for the Return to Travel

    The SAP Concur blog outlines planning considerations for procurement and corporate travel executives as business travel resumes after the pandemic. It argues companies must balance employee health and safety, cost control, and supplier financial health, and recommends phased travel resumption, stronger cross-departmental coordination, and updated travel and expense policies. It also references the TAMS industry standards, pre-trip approval trends, and tax and compliance issues triggered by travel.

  12. SAP Concur Blog

    How to Control Government Employee Spend

    SAP Concur published a blog post discussing how the public sector can control employee spend and combat fraud. The article notes that managing taxpayer dollars comes with heightened responsibility and public scrutiny, and the shift to remote work requires re-evaluating spend processes. Decentralized spending, manual processes, and poor data integration are key factors leading to errors or fraud. Automating spend processes helps agencies create built-in policies that flag inappropriate expenses before reimbursement, reducing mistakes and potential fraud.

  13. SAP Concur Blog

    TCG Consulting Expands Partnership with SAP Concur

    TCG Consulting announced an expanded partnership with SAP Concur in 2019 and beyond. Members of its leadership and delivery teams have received Certified Implementation Partner (CIP) accreditation and will complete Certified Consulting Partner (CCP) accreditation before the end of 2019. TCG uses its patented TCO-TMPE® approach to help clients optimize travel, meetings, payment, and expense programs.

  14. SAP Concur Blog

    Comdata Announces Integrated Virtual Card Solution for Businesses Using Concur Invoice

    Comdata has unveiled a native integration with Concur Invoice, offering businesses a streamlined, paperless way to receive supplier invoices and execute secure electronic payments. Through Comdata's integration with the Mastercard network, clients earn rebates on invoice payments. The solution works with a client's ERP or accounting system, allowing existing approvals and workflows to be retained.

  15. SAP Concur Blog

    Connecting Travel and Expense Data to Control Corporate Spend

    SAP Concur notes that employees now book directly through dozens of travel sites and suppliers, often bypassing corporate booking tools, leaving companies unaware of where staff are, where they are going, how they travel, or what they spend. It suggests checking three things: whether the travel solution connects to existing systems, to supplier data, and to third-party applications. Combining travel and expense programs gives a more accurate spend view and supports supplier negotiations, policy enforcement, and more effective duty of care.

  17. SAP Concur Blog

    EIU Survey: 91% of Executives Say Tech-Driven Expense Management Is Key

    A SAP Concur blog post cites an Economist Intelligence Unit (EIU) survey of 552 senior executives in 11 countries: 91% say technology-driven expense management systems are key to meeting spend policies and protocols, and 95% agree that real-time data analytics has helped keep spending and operations in line with company goals. The post notes the pandemic is accelerating adoption of cloud, AI, machine learning, and automation to achieve spend visibility, consistency, and compliance.

  18. SAP Concur Blog

    Business Travel Is Growing. Is Your Expense Policy Ready?

    The SAP Concur blog notes that many corporate travel and expense policies are too vague or outdated, leading to duplicate claims, questionable spending, and occasional fraud, while burdening finance teams. It recommends policies be concise, easy to find, and cover specific scenarios such as reimbursement requirements, who pays when multiple employees are present, and preferred suppliers and booking methods. It also promotes its expense policy template and builder tool.

  20. SAP Concur Blog

    SAP Concur: Using AI to Automate AP

    SAP Concur blog discusses how AI can automate accounts payable processes to reduce costs, errors, and improve compliance. It notes the average cost to manually process a single supplier invoice is £9, while AI can automatically capture invoices, provide dashboard views, and flag issues. Businesses using Concur Invoice reported an 18% increase in policy compliance and a 46% improvement in staff productivity.

  21. SAP Concur Blog

    FCPA Enforcement Continues to Focus on Corporate Hospitality

    A SAP Concur blog post notes that U.S. Foreign Corrupt Practices Act (FCPA) enforcement actions continue to focus on corporate hospitality spending. Recent cases involved gift cards, spa services, sightseeing tours, shopping excursions, national park excursions and sporting-event tickets. The FCPA treats employees of state-owned or state-controlled companies and foreign health care providers as 'foreign officials,' so providing things of value to them can trigger risk. The post advises companies to track hospitality expenditures and set oversight criteria, and cites government-commended remedial measures such as compliance oversight across a broad category of business expenditures and pre-a…

  23. SAP Concur Blog

    SAP Concur Survey: Government Agencies Face Compliance and Efficiency Challenges in Expense Managem…

    SAP Concur cites a Kelton Global survey of 162 financial decision-makers in state, city, and local government, highlighting transparency and compliance challenges in government expense management. The survey found that one in three respondents frequently spot errors in expense reports and invoice processing, and three in ten say the problem has worsened over the past 12 months. 73% of decision-makers admit maintaining compliance is a regular struggle. The article states automation can improve efficiency, citing data that full automation can reduce fraud, waste, and abuse by 38% and increase budget management efficiency by 40%.

  24. SAP Concur Blog

    How to Maximize Visibility of Low Level and Travel Spend

    A SAP Concur blog post discusses how to maximize visibility of low-level (tail) spend and travel spend by focusing on spend channels. It notes that travel and expense spend is often one of the largest for organizations, typically second behind payroll. Tail spend generally accounts for 20% of a company's total spend but is spread across 80% of suppliers. By using digital technologies to track across all spend channels, companies can create a complete map of committed spend, improving forecasting, cost savings, and compliance.

  25. SAP Concur Blog

    Business Travelers Can Make a Bigger Environmental Impact

    A SAP Concur blog post notes that business travel decisions are typically optimized for cost and time efficiency, not environmental sustainability, and many organizations still use paper-based booking and expense processes. IOFM found the average business receives 63% of invoices as paper, and 62% manually handle over 75% of paper invoices. APQC research shows finance workers spend 49% of their time processing transactions. The article recommends digitalization and automation to reduce environmental impact, citing NEC's case: reduced T&E management time by 40% and saved about $1.8 million annually with SAP Concur.

  26. SAP Concur Blog

    FAVR Mileage Reimbursement Simplified: Benefits and Savings

    SAP Concur blog introduces the FAVR (Fixed and Variable Rate) mileage reimbursement model as an alternative to traditional cents-per-mile, car allowance, and fleet vehicles. Designed for employees driving at least 5,000 miles annually, FAVR includes fixed costs (license, taxes/depreciation, insurance) and variable costs (maintenance, fuel, tire wear), calculated based on actual costs, more equitable and IRS-compliant with no tax burden. SAP Concur FAVR by Motus automates calculations and integrates with Concur Expense.

  28. SAP Concur Blog

    Innovation Slump? Use These Three Tips to Bring the Magic Back

    This SAP Concur blog post argues that innovation is often hindered by manual expense and travel processes. It recommends leveraging automation, gaining full financial visibility, and fostering a supportive environment to free employees for creative work. It cites a PwC survey where 93% of executives believe innovation drives revenue growth, and notes that 55% of small business owners see current tech as a hindrance to adopting new technologies.

  29. SAP Concur Blog

    SAP Concur: Efficient Audits Can Strengthen Expense Control

    A SAP Concur blog post notes that while organizations want to review 100% of expense reports to catch mistakes and fraud, auditing is time-consuming and expensive, so many avoid it. The article argues that skipping audits risks compliance fines, costs from human error and greed, and falling behind amid continuous change. It recommends combining intelligent technology with expert review and embedding intelligent spending reviews into expense processes to improve efficiency and support continuous improvement.

  30. SAP Concur Blog

    Optimizing Mileage Spend: A Key to Controlling Travel Budgets

    A SAP Concur blog post states that organizations with high mileage spend up to 10.6% of their travel budget on mileage-related expenses. A quarter of drivers understate their annual mileage by 6,000 miles or more, causing U.S. organizations $5.4 billion in losses annually. Enterprise organizations using SAP Concur solutions report that mileage spend averages 3.7% of total expensed spend. The article recommends optimizing mileage spend through automated mileage tracking, reviewing T&E policies, educating employees on tracking tools, and considering Concur FAVR.

  31. SAP Concur Blog

    SAP Concur: Why T&E Digitalization Matters

    SAP Concur published a blog post emphasizing the importance of digitalizing travel and expense (T&E) processes. The article notes that the financial services industry still relies on paper processes and manual expense reports, leading to delayed data, poor budget visibility, and negative impacts on employee satisfaction and talent recruitment. By automating T&E processes, companies can collect and connect spending data in real time, improve compliance, and enhance the employee experience. The article also covers digital features like mobile experience, e-receipts, and brand choice.

  32. SAP Concur Blog

    SAP Concur Partner Launches Client Expense Recovery Calculator

    SAP Concur App Center partner Pivot Payables has launched a Bottom Line Improvement Calculator to help professional services organizations assess expense recovery losses from manual project billing. According to Pivot Payables CEO Cher Pearsall, manual project billing accounts for 35% to 50% of disputed transactions between organizations and their clients, and a significant percentage of billable expenses are omitted during the manual process. The PivotPrime solution integrates with Concur Expense and Concur Invoice to automatically identify AP data and generate billing statements. Client Cardno saved more than 500 hours per month in its client billing process after switching from manual bi…

  34. SAP Concur Blog

    Can Investing in Employee Experience Actually Save You Money?

    A SAP Concur blog post discusses the value of employee experience amid the Great Resignation. It cites U.S. Bureau of Labor Statistics data that upwards of 3 million people have been quitting their jobs every month since April 2021, with the highest quit rates among mid-career employees and in the health care and tech industries according to Harvard Business Review. It cites a 2019 Gartner employee survey showing employees happy with their experience at work are 69% more likely to be high performers. It also notes a Work Trend Index survey finding 70% of employees want to continue working remotely, 65% want more in-person time with co-workers, and 66% of decision-makers plan to support hybr…

  35. SAP Concur Blog

    SAP Concur: How to Control Cash Flow with Expense Management Automation

    SAP Concur states that managing cash flow is about clear visibility into where money goes. By automating expense and invoice processes, organizations can reduce manual errors, improve accuracy, and make more informed spending decisions. The post recommends automating expense management for near real-time spend visibility, eliminating manual entry, human error, and compliance blind spots; and automating expense audits and invoice-to-PO validation to control spend before money leaves accounts. SAP Concur says its cloud solutions connect spending data from suppliers and credit providers, automatically audit transactions, apply spending controls, check for duplicate invoices, and provide detail…

  38. SAP Concur Blog

    SAP Concur: Four Tips for Fraud and Compliance in Life Sciences

    A SAP Concur blog post offers four expense-compliance tips for the highly regulated life sciences industry: monitor and audit expense reports, use automated controls to catch errors and fight fraud, use accumulated data to drive policy changes, and move away from manual spend processes. It cites figures including almost 20% of travel and expense spending falling outside policy, 89% of fraud cases involving asset misappropriation, and 42% of respondents still spending about 76 hours or more per month auditing expense reports. It also notes civil monetary penalties of up to $1 million for failing to report Open Payments in a timely manner.

  39. SAP Concur Blog

    SAP Concur Explains VAT Reclaim: 54% of VAT Goes Unclaimed

    SAP Concur published an article explaining the Value Added Tax (VAT) reclaim process. It notes that due to complex and country-specific rules, companies often do not claim entitled VAT refunds, with 54% of VAT going unclaimed. The article recommends solutions that automatically identify eligible transactions, enrich transaction data, and confirm recoverable amounts, while warning that manual processes can lead to significant regulatory and financial penalties.

  40. SAP Concur Blog

    Three Tips for Combatting Expense Report Fraud

    A SAP Concur blog post notes that as more employees travel for business, expense reports are vulnerable to fake claims. It offers three tips: know common fraud schemes (such as profitable per-diems, mileage padding, and double dipping); institute a corporate credit card program to improve monitoring; and use automated expense reporting systems like Concur Expense and Concur Detect, which use AI to analyze receipts, credit card transactions, and travel bookings to identify fraud, compliance issues, and errors.