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Aug 11Tue
  1. Fenbeitong Feed

    High Overseas Travel Volume: Traditional TMC Not Always Best

    Fenbeitong's research indicates that as enterprises expand overseas, the proportion of overseas travel increases, but directly choosing a traditional TMC is not always the best solution. While traditional TMCs have rich global resources, they have large-client service thresholds (typically annual travel spend over 50 million RMB), and enterprises below the threshold only access public customer service. Their native expense control capabilities are weak, making unified domestic and overseas control difficult. Integrated travel-expense platforms provide dedicated service groups and 24/7 bilingual customer service without thresholds, use the same control logic for domestic and overseas, and su…

Aug 10Mon
Aug 5Wed
  1. SAP Concur Blog

    Unifying Travel and Expense to Boost Travel Spend Visibility and Policy Compliance

    SAP Concur outlines three ways to integrate travel and expense management: adding Concur Travel to Concur Expense, using Complete by SAP Concur and Amex GBT, or employing Concur TripLink and TripIt Pro. These solutions aim to improve travel spend visibility, policy compliance, and streamline processes. According to IDC, companies using Concur Travel & Expense save an average of $1.6 million annually and achieve a three-year ROI of 406%.

Aug 4Tue
  1. Amex GBT Press Room

    Amex GBT Reports Strong Q2 2026 Financial Results

    American Express Global Business Travel (Amex GBT) reported Q2 2026 results: revenue of $870 million, up 38% year-over-year; adjusted EBITDA of $178 million, up 34%. TTV grew 57% and transactions grew 45%. The company won major clients including Google, Koch, and Pfizer, maintaining a 95% customer retention rate. Shareholders approved the acquisition by Long Lake Management, expected to close in H2 2026.

  2. Hospitality Technology

    Conferma Launches Industry’s First Virtual Card Performance Index for Hotels

    Conferma has launched the Virtual Card Performance Index (VPI) and its first global benchmark report, establishing the industry's first objective scoring system to measure how reliably hotels process Virtual Credit Card (VCC) transactions based on actual transaction data. Scores range from 1 to 10, based on payment delivery performance and payment completion consistency. Major TMCs including BCD Travel, Clarity, and CTM have adopted the VPI, embedding scores into corporate sourcing and booking workflows. The index addresses the 'acceptance vs. execution' gap, reducing front-desk processing failures.

Aug 1Sat
  1. Hospitality Technology

    Engine Acquires Options Travel to Build AI-Native Online Booking Tool

    Business travel and spend management platform Engine acquired Options Travel, a full-service TMC with over 30 years of experience, using its daily operations as a laboratory to build an AI-native Online Booking Tool (OBT). The tool consolidates booking, payments, reporting, customer management, and duty of care into a single dashboard, reducing agent booking times from an industry average of nearly 15 minutes to 2.5 minutes, with plans to license it to TMCs globally.

  2. PhocusWire All News

    Engine Acquires Options Travel to Build Modern OBT

    Travel and spend management platform Engine acquired TMC Options Travel, with terms not disclosed. Engine will use Options Travel's operations to develop an AI-native online booking tool (OBT) aimed at improving booking speed, personalization, and automated disruption handling. Options Travel will continue to operate independently, with its employees joining Engine.

Jul 23Thu
  1. BCD Travel RSS

    BCD launches next-generation TripSource travel platform

    BCD Travel has launched the next generation of Tripsource, a travel and expense platform built on an 'Open by Design' architecture, linking travel content, data, AI, and third-party technologies. The platform integrates booking, servicing, and intelligence, with a unified configuration layer and BCD Marketplace, supporting GDS, NDC, direct connects, and more. It will be showcased at GBTA.

Jul 18Sat
Jul 10Fri
  1. BCD Travel RSS

    How BCD's Tripsource eases friction for travel arrangers

    BCD Travel's Tripsource platform combines traveler information, trip details, and booking tools in one place, helping travel arrangers simplify complex planning, support travelers, and ensure compliance. The platform offers self-service tools, chat features, and expert support, reducing arrangers' routine workload. Tripsource will showcase new features at GBTA 2026.

Jul 8Wed
  1. PhocusWire All News

    Vibe and Navan launch MCP servers for AI-powered travel management

    Navan and Vibe separately launched Model Context Protocol (MCP) servers, enabling users to query travel data, book and manage travel through AI environments like Claude and ChatGPT. Navan initially offers read-only data queries, with future plans for expense approvals and booking. Vibe's MCP allows corporate travelers to search and book flights, hotels, and rail via AI platforms.

Jul 7Tue
  1. Navan Press Releases

    Navan and Hilton to Co-Create Hotel-TMC Direct Connect, Revolutionizing Corporate Hotel Booking

    Navan announced a partnership with Hilton to launch an industry-first hotel-TMC direct connection, using API integration for real-time booking, rich content, and modern retailing. Navan will be the first TMC to integrate directly with Hilton's Central Reservation System, providing real-time inventory, authoritative content, and streamlined virtual payments.

Jul 2Thu
  1. BCD Travel RSS

    GE Vernova consolidates global travel program with BCD across 106 countries

    GE Vernova has selected BCD Travel as its global travel partner, consolidating corporate and rotational workforce travel under a single global model across 106 countries. BCD will provide the TripSource platform, TripPlanner technology, specialist teams, and consulting services to support GE Vernova's rapid growth. Implementation is underway with go-live planned for early September.

Jun 30Tue
  1. Perk Press Releases

    Perk opens office in Abu Dhabi

    Perk (formerly TravelPerk) opened its Middle East office in ADGM, Abu Dhabi, in partnership with ADIO. The company targets tripling business travel spend from UAE customers by 2028 and leverages Abu Dhabi's AI infrastructure for regional growth.

  2. BCD Travel RSS

    Tripsource Enables Global Pharma Travel: Fewer Clicks, Faster Bookings

    BCD Travel success story: A top 10 global pharmaceutical company deployed the Tripsource platform to achieve a unified booking experience for 35,000+ users across 60 markets in a strictly regulated environment. Online adoption increased from 65% to 77%, rail bookings online rose from about 60% to 83%, and average booking time fell below five minutes. The platform integrates GDS, NDC, low-cost carriers, rail, and hotel content, while supporting compliance tracking and transfer-of-value reporting.

Jun 8Mon
Jun 4Thu
Jun 3Wed
  1. Travelport Press Releases

    Juniper Group acquires Deem from Travelport

    Juniper Group has announced the completion of its acquisition of Deem, a corporate travel management platform, from Travelport. Deem provides booking, procurement and trip management solutions for corporations and travel management companies worldwide. As part of Juniper Group, Deem will continue to operate independently under its current leadership team and brand. The acquisition was sponsored by Juniper Travel Technology. Travelport and Deem will continue to maintain a relationship following the transaction.

May 15Fri
  1. PhocusWire All News

    FCM to Relaunch AI Assistant Sam with Expanded Features, Guardrails

    FCM Travel will widely release a 'fundamentally reimagined' version of its AI tool Sam next month across more than 90 countries. Sam will act as a new AI ecosystem, working seamlessly with travelers, travel managers, and agents. The tool adheres to spending thresholds, approval processes, and supplier preferences configured by travel managers, and will not show out-of-policy hotels or premium fares. Sam can also hand off travelers to live agents. FCM emphasizes its proprietary technology architecture prevents hallucination and ensures enterprise-grade accuracy.

Apr 8Wed
Mar 27Fri
  1. PhocusWire All News

    Navan turns cash flow positive, talks up AI

    Navan reported Q4 and full-year fiscal 2026 earnings with revenue of $702 million, up 31% YoY. Q4 revenue rose 35% to $178 million. The company turned free cash flow positive for the first time and gross booking volume increased 42% to $2.3 billion in Q4. Navan also launched Navan Edge, an AI travel assistant targeting the $56 billion unmanaged travel market.

Mar 9Mon
Mar 4Wed
  1. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel: The Optimal Solution for Business Travel Management

    The article introduces Ctrip Corporate Travel as a business travel management platform, highlighting its comprehensive resources, intelligent control, and global services. Serving over 3/5 of Fortune 500 companies and 1 million growing enterprises, Ctrip Corporate Travel helps businesses save an average of 30% on travel costs through integrated resources, technology, and data.

Feb 26Thu
  1. PhocusWire All News

    S4BT adds HotelHub to deliver integrated corporate hotel offering for TMCs

    Solutions for Business Travel (S4BT) has acquired Travel Centric Technology, the parent company of London-based HotelHub, for an undisclosed amount. The acquisition enhances S4BT's technological capabilities, expands its engagement across major travel markets, and broadens its global footprint, particularly into the UK. HotelHub will enable S4BT to deliver a fully integrated corporate hotel offering to TMCs. HotelHub becomes the eighth corporate travel brand in S4BT's portfolio.

Feb 17Tue
  1. Amex GBT Press Room

    Amex GBT Doubles Share Repurchase Authorization to $600 Million

    Amex GBT announced an increase of $300 million to its share repurchase authorization, bringing it to $600 million. The company also reported strong preliminary Q4 2025 results: revenue up 34% to $792 million, TTV up 45% to $10 billion, and adjusted EBITDA up 17% to $130 million. Full-year revenue grew 12% to $2.718 billion, TTV up 17% to $36 billion. The company reiterated 2026 guidance with revenue growth of 19-21%.

Jan 14Wed
  1. Perk Press Releases

    Perk Launches AI-Powered Events Solution for Team Event Planning

    Perk (formerly TravelPerk) launched Perk Events, an AI-powered module automating the full team event planning lifecycle, from venue selection to travel, attendee management, and communication, supporting events from 9 to 5,000 people. Perk's research found 71% of employees have helped plan team events, with 50% doing so outside their core responsibilities; top pain points were venue sourcing, budget approvals, and travel coordination (39%, 39%, 37%). Forrester Consulting research commissioned by Perk shows 57% of companies have minimally or non-automated event processes.

Dec 25Thu
  1. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel Launches 'Zhaocaitong' to Upgrade Negotiated Hotel Procurement

    Ctrip Corporate Travel launched 'Zhaocaitong', a one-stop intelligent procurement and management platform for corporate negotiated resources, offering corporate clients a full-chain solution covering procurement analysis, performance monitoring and data review. The platform has five core modules: intelligent hotel recommendations, precise procurement, online contracting, performance monitoring and insight analysis. Data from Ctrip Corporate Travel's travel report platform shows companies can save about 19% of travel costs on average by signing tripartite negotiated rates; companies can select hotels to sign negotiated rates based on their needs, with potential cost optimisation of 10%-25%.…

Dec 15Mon
  1. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel and DerbySoft Complete Phase One of Corporate RFP Solution

    On December 15, 2025, Ctrip Corporate Travel and DerbySoft announced completion of phase one of a new corporate travel RFP (negotiated-rate sourcing) solution and signed a strategic cooperation agreement. The solution uses travel data visualization and intelligent analysis to automatically recommend target cities and hotels. Companies and hotel suppliers can log in through Ctrip Corporate Travel's existing entry point to view and handle quotes, while the system is deeply connected with a ticketing platform to synchronize and track RFP status in real time. The new architecture allows RFP setup and hotel configuration to be completed within one working day, with a hotel response rate of 99.7%…

Dec 3Wed
  1. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel's Overseas Clients Nearly Quadrupled Year-on-Year

    At the 2025 Ctrip Corporate Travel Partner Conference, CEO Song Tao said overseas client numbers nearly quadrupled year-on-year, with the Asia-Pacific region achieving strong results as the first step in its globalization strategy. Ctrip Corporate Travel's self-operated sites cover 16 countries and regions, and through partners its service capability covers more than 30 countries and regions. The company aims to evolve from 'efficiency improvement' to 'value co-creation,' offering differentiated travel management services for companies of different sizes.

  2. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel Announces 'Four 9s' Service Assurance Metrics

    At the 2025 partner conference, Ctrip Corporate Travel announced service assurance metrics: 99.999% information accuracy, 99.993% vehicle safety rate, and 99.992% smooth travel rate. Its intelligent system intervened in 130,000 travel risks annually, and on-site teams at 24 domestic airports completed over 2,000 face-to-face services. Vehicle products support 3-second self-service claims via app, and customer service uses AI tools to provide solutions within 5 minutes.

  3. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel Launches AI Travel Assistant 'Chengxingtu'

    Ctrip Corporate Travel CTO Weng Jie said at the 2025 partner conference that the company invests over 100 million yuan annually in system stability, continuously updates industry certifications for information security, and maintains 24/7 emergency response. Its AI travel assistant 'Chengxingtu' is built on the joint iteration of 'computing power + algorithms + knowledge,' rooted in Ctrip's extensive travel and business travel knowledge base, aiming to provide business travel insights beyond general large models.

Nov 20Thu
  1. Amadeus Newsroom

    UOB Travel Appoints Amadeus to Modernize Its Tech Stack

    UOB Travel, the travel management company subsidiary of Singapore-based United Overseas Bank (UOB), has selected Amadeus as its digital transformation partner to develop an updated end-to-end travel system. UOB Travel will implement digital retailing, automation, productivity and back-office solutions, and gain access to modern distribution channels including NDC for broader travel content. UOB Travel's services span managed business travel, bespoke itineraries and cruises for its cardmembers and banking customers.

Nov 4Tue
  1. Perk Press Releases

    TravelPerk Rebrands to Perk, Uniting Travel and Spend Management

    TravelPerk announced its rebrand to Perk, launching an AI-native platform that unites travel and spend management, with a mission to eliminate 'shadow work' — the invisible, non-core tasks employees do outside their main job. Forrester Consulting research commissioned by Perk found shadow work costs businesses $1.7 trillion a year across six major economies (US, UK, France, Germany, Spain, Netherlands), with employees losing about seven hours per week on average. Perk says its platform automates two thirds (67%) of the most frustrating non-core work and adds an AI-native spend management module plus Perk Pay physical cards. The company has crossed $300m in annualized revenue and established…

Oct 20Mon
  1. Amadeus Newsroom

    Amadeus Cytric Launches Global Prime Partner Program

    Amadeus Cytric has launched its global Prime Partner Program to recognize and empower partners across the business travel ecosystem. At its core is a group of TMCs meeting rigorous performance, governance, and strategic alignment standards, including Arrive Agencies, BCD Travel, DER BUSINESS Travel, Lufthansa City Center, Nautalia Empresas, Travel Support, and Viajes El Corte Inglés Empresas. Prime Partners gain access to operational support and a first look at new Amadeus Cytric innovations.

Oct 9Thu
  1. Perk Press Releases

    Perk extends Amadeus distribution agreement to include NDC content

    Perk (formerly TravelPerk) and Amadeus have extended their distribution agreement to include NDC content, bringing Perk's NDC connectivity to 25 airlines. New connections include Qatar Airways, Singapore Airlines, Air Canada, Scandinavian Airlines and LOT Polish Airlines. Perk will continue sourcing a wide range of other content from Amadeus, including air, hotel, mobility and transfer services, plus automation and servicing solutions. Perk says it has more than 10,000 customers globally, including Wise and Red Bull.

  2. Amadeus Newsroom

    Amadeus and TravelPerk extend collaboration to include NDC content

    Amadeus and business travel and spend management platform TravelPerk have extended their distribution agreement to include NDC content. TravelPerk will continue sourcing a wide range of content from Amadeus, including air, hotel, mobility and transfer services, plus automation and servicing solutions, giving its customers broader, richer content and greater choice. TravelPerk says its NDC capabilities now extend to 25 airlines and that it has more than 10,000 customers globally.

Jun 16Mon
  1. Amadeus Newsroom

    Arrive Agencies Expands Strategic Agreement with Amadeus

    Scandinavian travel seller network Arrive Agencies extended its long-standing cooperation with Amadeus. The renewed agreement covers NDC-sourced air content, payments, data analytics, and hospitality booking solutions. Arrive Agencies will use tools including Amadeus Productivity Tracker, Outpayce B2B Wallet, and Amadeus Value Hotels. In September 2024, Arrive Agencies became a reseller of Amadeus Cytric Easy.

Jun 11Wed
  1. Amadeus Newsroom

    Tourvest Deploys Amadeus Hey! for Real-Time Trip Alerts

    African travel group Tourvest deployed Amadeus Hey! on its corporate travel booking platform Travelit to provide business travelers with real-time flight updates, gate changes, check-in reminders, and weather forecasts. The solution can also present targeted offers for airport lounges, transfers, and activities. Amadeus Hey! delivers communications across multiple channels and works with bookings from any source.

Nov 19Tue
  1. SAP Concur Blog

    SAP Concur Executives Predict 2025 Travel & Expense Trends

    SAP Concur published a blog on November 19, 2024, with executives predicting 2025 travel and expense trends. Predictions include: slowing inflation will increase travel opportunities; early caution will bolster greater trust in generative AI; finance leaders will collaborate across the C-suite to implement emerging technology; TMC consolidation will continue, while airlines and travelers reap the benefits of NDC. The article cites the 2024 SAP Concur Global Business Travel Survey, which found 95% of business travelers would consider using AI-powered automation to support their tasks.