OAG announced the appointment of former Skyscanner executive Shane Corstorphine as a non-executive director. Corstorphine, former CFO and SVP for Growth at Skyscanner, now runs Scale Up Consulting Ltd, and will support OAG's growth and transformation.
OAG published Megahubs 2026, ranking the world's most internationally connected airports. Istanbul Airport (IST) takes first place globally for the first time, with connections to 337 destinations; Turkish Airlines operates 80% of flights there. London Heathrow (LHR) moves into second place, though potential connections on the busiest day fell 6% year-on-year, partly reflecting ongoing Middle East schedule disruption. Amsterdam Schiphol (AMS) holds third, and Kuala Lumpur (KUL) retains fourth and remains Asia's most connected airport, with destinations rising to 154. Chicago O'Hare (ORD) rises to fifth, with potential connections up 9.8% and destinations expanding from 297 to 308. Asia Paci…
Airports Council International (ACI) World announced that Jost Lammers, CEO of Munich Airport, has been elected Chair of the World Governing Board for the 2026-2027 term, succeeding Candace McGraw. Lammers brings over 25 years of global aviation experience, having served as ACI EUROPE President and led Munich Airport.
Amadeus and the International Civil Aviation Organization (ICAO) formalized a Memorandum of Understanding in support of ICAO's "No Country Left Behind" (NCLB) goal. The partnership seeks to enhance States' capacity to adopt advanced digital technologies that improve the efficiency, safety, and sustainability of international air transport systems. Focus areas include capacity-building and technical assistance to states, promoting biometrics interoperability consistent with ICAO Doc 9303 and the TRIP Roadmap, and training programs on digital identity and biometrics. Initial NCLB deliverables are expected in the first half of 2026.
Melbourne Airport will install more than 70 Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid units, becoming the first airport in Australia to adopt the series. The units feature a side-loading design that eases handling of large items such as wheelchairs, pushchairs and trolleys, and can automatically detect incorrectly positioned bags or those requiring a tub, reducing manual intervention. Roughly half of the units can operate in hybrid mode, switching between fully self-service and agent-staffed operation.
ACI World and Amadeus announced the winners of the 2025 Technology Innovation Awards at Airports Innovate 2025 in Busan, Republic of Korea, recognizing airports for advances in digital transformation, data-driven operations, identity-enabled self-service, and sustainable climate-smart terminals. Winners include Kempegowda International Airport for biometric baggage drop and Queen Alia International Airport for smart cleaning.
Drukair, Royal Bhutan Airlines, the national flag carrier of Bhutan, signed its first global distribution agreement with Amadeus, making its fares, schedules and inventory available on the Amadeus Travel Platform to travel agencies worldwide. Headquartered at Paro International Airport, Drukair connects Bhutan with key Asian cities including Bangkok, Delhi, Kathmandu, Singapore, Dhaka, Kolkata, Guwahati, Bagdogra, Bodh Gaya and Dubai. Travel sellers in India, Thailand, Singapore, Nepal, Bangladesh, the UAE, Australia, the UK, Germany and France will be able to issue tickets, with further global rollout slated for 2026.
Jazeera Airways has partnered with Amadeus to deploy Amadeus Segment Revenue Management Flex (SRM Flex), connecting to Navitaire New Skies via Navitaire Revenue Management Services (RMIS). The solution introduces advanced forecasting, intuitive user interfaces, and origin-destination visualization capabilities, helping Jazeera shift from a route-based revenue management approach to a network-focused strategy aligned with its evolving hub-and-spoke model.
Italian carrier Aeroitalia is extending its collaboration with Navitaire, an Amadeus company, planning to deploy a suite of solutions to simplify operations and enhance customer experience. Central to this is continued use of New Skies, a reservation and retail platform for low-cost and hybrid carriers whose single-order architecture manages both offer and order across the customer journey, supporting personalised promotions, dynamic offers, seamless check-in, real-time disruption management and omnichannel distribution. Aeroitalia also plans to adopt Navitaire Dynamic Pricing, Navitaire Loyalty and the SkyLedger revenue accounting system. Launched in 2022, Aeroitalia operates 15 aircraft o…
Pakistan-based airline AirSial signed a new deal with Amadeus to deploy the Altéa Departure Control – Customer Management solution, aiming to enhance passenger and agent experiences at the airport. Integrated with other Altéa tools, the solution provides a unified platform covering check-in through baggage handling, enabling online check-in, seamless payments, and digital boarding passes. Launched in 2020, AirSial operates scheduled passenger and cargo services domestically and internationally, including Jeddah, Riyadh, Dammam, and Medina in Saudi Arabia and Muscat in Oman, and recently launched Dubai flights.
Perth Airport has partnered with Amadeus to deploy an end-to-end biometric passenger system covering check-in to boarding. The airport will add close to 100 new self-service check-in kiosks and replace nearly 40 traditional check-in counters with bag drop units. Travelers on selected airlines can opt for biometrics at self-service kiosks, then validate identity at bag drop and boarding with a brief face scan, keeping passports and boarding passes in their pockets. The project enables Australia's first fully automated departure process using biometrics, building on collaboration dating to 2015 and biometric trials from 2022.
Malaysia Airlines signed a new partnership with Amadeus to deploy Amadeus Travel Ready, becoming the first airline in Southeast Asia to adopt the technology. The solution digitalizes and verifies travel documents such as passports, visas and health documents within online and mobile check-in, reducing pressure on airport check-in counters. The carrier says it lays the foundation for a fully biometric, seamless journey. The solution aligns with the IATA One ID initiative.
Sun PhuQuoc Airways, Vietnam's first resort airline, selected Amadeus solutions including the Altéa Passenger Service System (PSS), Amadeus Sky suite and Amadeus Revenue Accounting to support full-service operations and customer experience ahead of its official launch. Developed by Vietnamese tourism operator Sun Group, the airline aims to offer direct connectivity between Phu Quoc and major cities in Vietnam and abroad. Altéa PSS will power booking, ticketing, inventory, departure control and customer management; SkyWORKS is an intelligent schedule editor; and Revenue Accounting tracks passenger sales revenue in real time and reconciles data. The airline is developing a hub-and-spoke netwo…
GOL Linhas Aéreas Inteligentes S.A., one of Brazil's leading airlines and part of the Abra Group, has selected Amadeus SkyCAST to improve and accelerate network decision-making through accurate prediction of proposed schedules' profitability. The tool evaluates new hubs, routes, partnership opportunities, fleet mix changes and competitor actions, using mathematical models and machine learning to simulate passenger choice and revenue management, cutting what-if scenario evaluations from days to minutes.
Luxair, the national airline of Luxembourg, has renewed and expanded its long-standing agreement with Amadeus. Under the new agreement, Luxair has signed a renewal of its Passenger Service System (PSS) and an extension of its Full Content Agreement (FCA) with Amadeus. The deal also includes the adoption of several advanced Amadeus solutions designed to enhance customer experience, optimize operations, and support Luxair's strategic growth ambitions. These include: Amadeus Self-Reaccommodation, empowering travelers to manage disruptions independently via mobile; Amadeus Reference Experience, a responsive, component-based user interface ensuring a consistent booking experience across all devi…
SAP Concur announced it has added Amadeus' NDC content to the existing NDC content base in the new Concur Travel, making Amadeus' 27 globally NDC-activated carriers available to corporate customers. SAP Concur says business travelers will get a richer booking and flight management experience, while travel managers gain access to new offers including continuous pricing and more retail and merchandising options.
SAP Concur published a podcast conversation between Anshuman Singh, Director of Digital Product Management and Experience at American Airlines, and Jeanne Dion of SAP Concur, discussing how American Airlines integrated TripLink to offer business travelers a smoother and safer online booking experience. American Airlines received a 2020 SAP Concur Partner Innovation Award for integrating TripLink during the pandemic. The conversation also covers frictionless travel, mobile app adoption, biometrics, and the future of business travel post-pandemic.