SAP Concur announced it has won multiple TrustRadius 2023 awards, including the Best Of Award (Best Feature Set, Best Value for Price, Best Relationship), Tech Cares Award, Top Rated Award, and Most Loved Award. These awards are based on user reviews and ratings, reflecting product performance in features, value, and customer relationships.
SAP Concur blog explains that a business process is a set of activities that accomplish a specific business goal, using expense reimbursement as an example with steps: setting guidelines, employee tracking expenses, submitting claims, employer verification, and reimbursement. It also discusses the importance of business processes and benefits of software.
SAP Concur blog presents five ways to improve budget clarity: automate processes, align budget with business objectives, enhance transparency, consolidate data, and stay on top of tax rules. It emphasizes that travel, expense, and invoice automation can help businesses manage spending better.
SAP Concur blog presents three steps to eliminate finance hacks: let automation ROI guide you, show your people what's possible, and update your expense policies. It cites survey data showing automation reduces missing receipts, shortens approval time, saves money, and achieves quick ROI.
SAP Concur blog discusses CFOs' role in talent management, focusing on three key areas: weighing business costs and benefits beyond the balance sheet, considering DE&I as a contributor to financial performance, and helping employees secure physical and mental health and safety. It cites SAP data and survey findings.
SAP Concur and the National Association of Counties (NACo) hosted a webinar on finance transformation for county government organizations. The article notes that counties face tight budgets, changing regulations, and rising demands for transparency and accountability. Finance transformation can improve efficiency and accuracy, address workforce changes, and strengthen compliance and accountability. Steps include evaluating the current state, defining objectives, developing a road map, and engaging stakeholders.
SAP Concur published a blog on AI applications in travel and expense (T&E) management. It cites IDC data that 45% of businesses see opportunities for AI to improve payments, expense management, and analytics. SAP Concur's Verify uses AI to automatically audit expense reports, and ExpenseIt reduced returned reports from 14% to 1.2%. In 2022, $1.6 billion in spending exceptions went unexamined, while Verify automatically audited 97% of 2.8 million reports between January 2022 and June 2023.
SAP Concur published a blog detailing the top 10 features of Concur Invoice and the ROI customers achieved. After automating AP workflows, customers reported a 29% reduction in time spent capturing invoices, a 26% reduction in budget overspending, and 11% cost savings through supplier-negotiated rates. These efficiencies resulted in an estimated 134 hours saved per week, $43K saved annually, and positive ROI in only 7 months.
SAP Concur published a blog detailing Concur Expense features and the ROI customers achieved. After implementing expense management automation, customers reported a 47% reduction in missing receipts, 32% reduction in approval time, 28% reduction in mileage excess claims, 26% reduction in budget overspending, and 26% increase in tax reclaim savings. Efficiencies resulted in an estimated 148 hours saved per week, $54K saved annually, and positive ROI in 7 months.
At the GBTA Convention, SAP Concur announced a major evolution of Concur Travel, introducing a new end-to-end booking experience for air, hotel, and car rental on Sabre GDS from U.S. point of sale, with Amadeus and Travelport+ planned for 2024. The new experience emphasizes a consumer-grade UX, NDC content integration, sustainability options, and seamless integration with Concur Expense.
SAP Concur announced the integration of JTB-CWT with Concur TripLink, enabling companies with domestic business travel in Japan to book air, hotel, and rail through JTB-CWT's B+PLUS online booking tool, with automatic syncing to SAP Concur. The integration offers flexible booking options, real-time data integration, enhanced visibility and compliance, and improved duty of care.
SAP Concur published an article exploring strategies for efficient event management to optimize investments in meetings and events. It suggests measures such as data-driven decision-making, consolidating purchasing power, simplified budget tracking and ROI measurement, automating planning processes, and prioritizing participant safety to help organizations reduce costs and improve financial outcomes.
SAP Concur published an article discussing the benefits of accounts payable (AP) automation. It notes that 70% of organizations are not automated across financial processes, and manual invoice processing can take up to 9.5 hours per invoice. AP automation uses technologies like e-invoicing and OCR to improve spend visibility, optimize supplier contracts, reduce risk, and improve cash flow forecasting. The article also discusses where to start and the importance of change management.
SAP Concur podcast features Chris Elmore, Chief Evangelist of AvidXchange, discussing the transformative power of AP automation. The conversation notes that although AP automation can increase efficiency, visibility, and control, fewer than 20% of businesses have fully automated AP processes, and 70% of invoice processing is still paper-based. The discussion covers the evolution of the AP profession, automation opportunities, and how to drive change by focusing on mission, purpose, and outcome.
SAP Concur podcast features Jenny Chen, Senior Accountant at Dermalogica, sharing the company's digital transformation and change management experience. Dermalogica grew from a 5-person company to over 150 employees and implemented SAP Concur's travel, expense, and purchase request and invoice platforms to streamline processes and improve efficiency. Chen emphasized understanding employee pain points, gradually introducing changes, continuous training, and a long-term perspective.
SAP Concur podcast summarizes Dermalogica's digital transformation case. Dermalogica grew from a 5-person company to over 150 employees and implemented SAP Concur's travel, expense, and purchase request and invoice platforms, reducing invoice processing time from 30-35 hours per week to one hour, achieving faster payment turnarounds and real-time spend visibility. The company also won the 2022 SMB Digital Innovation award.
The SAP Concur Conversations podcast features Grace Swain, Senior Consultant at TCG Consulting, discussing accounts payable (AP) automation. Only 10% of businesses have fully automated their AP processes, with most still heavily manual. The conversation covers key barriers (upfront cost, process volume, change management), a phased implementation path (supplier portals, OCR, ERP integration), and the value of automation in reducing risk, lowering costs, and improving spend visibility.
SAP Concur introduces Verify, its AI-powered self-serve audit solution. In the past year, Verify performed over 38 million audit checks on expense reports submitted through Concur Expense, with an average of one third flagged monthly for organizational review. Verify added 10 new checks covering duplicate receipts, old dates, personal use of company cards, and more, and is now generally available for enterprise customers in the U.S. and Canada.
SAP Concur outlines its commitment to modernizing government travel and expense management. SAP Concur solutions have served government organizations for over 20 years, providing centralized travel and expense services for the E-Government Travel Service (ETS) Program since 2003. The article discusses challenges in government IT modernization, key elements for investment success, and core principles of effective partnerships.
SAP Concur presents Concur Expense, its automated expense management solution, citing Analysys Mason 2022 research data: users reported a 47% reduction in missing receipts, 32% reduction in approval time, approximately $54K annual savings, and positive ROI in only 7 months. Concur Expense was also recognized by TrustRadius as a 2023 Top-Rated software in both Expense Management and Travel Management categories.
SAP Concur attended the HFMA annual conference to discuss four key challenges facing healthcare organizations: funding sources and cost transparency, rising airfares and room rates, Stark Law and Anti-Kickback Statute compliance, and staffing shortages. The article cites the HFMA 2023 Outlook Survey Report and Deloitte survey data, noting only 42% of healthcare workers are satisfied with work practices and 38% with work-related technology.
A SAP Concur blog notes that under hybrid work, employee purchases such as desks, monitors, and internet service are legitimate business expenses but may also be taxable employee benefits. 30% of business leaders told IDC that managing hybrid work is an organizational challenge, and 61% of business and IT decision-makers think VAT will significantly affect their tax management within two years. Remote and hybrid work and VAT span multiple locations and tax authorities, with rules changing regularly, creating compliance risks and lost funds. SAP Concur's Concur Tax Assurance and Concur Benefits Assurance services help identify eligible transactions and taxable benefits.
A SAP Concur blog presents customer cases explaining why companies choose its travel and expense solutions. 83% of SAP Concur users give the solutions 4 or 5 stars on G2, and 93% say on GetApp they would recommend them to a friend or colleague. More than 48,000 customers worldwide use its solutions to automate travel and expense processes. Customers include PACCAR, Standard Chartered Bank, ASICS Europe, VMware, Merck, and PwC, with key needs including spend visibility, compliance, efficiency, and sustainability.
A SAP Concur blog post debunks four common myths about accounts payable (AP) automation: automation does not cause job loss but reduces mundane tasks; company size does not affect the benefits; implementation typically takes weeks, not months; and while costs may seem high, SAP Concur customers typically see a three-year ROI of 634% and break even in four months. The post notes that businesses relying on paper-based systems are prone to errors, at risk of fraud, and lack spend visibility.
A SAP Concur blog post analyzes five key challenges facing CFOs: talent recruitment and retention, supply chain issues, complex employee benefits, improving cash flow, and financial forecasting and planning. 53% of CFOs want to increase agility to better operate in a turbulent business environment. Gartner predicts 78% of CFOs will increase or maintain enterprise digital investments through 2023. The post recommends finance automation, data integration, advanced analytics, and AI to address these challenges, citing data that SAP Concur customers realized 11% cost savings.
SAP Concur Travel & Expense has been named the 2025 Buyer's Choice by TrustRadius. Reviewers assess whether products and support teams meet expectations and whether they would buy again, covering capabilities, value for price, and customer relationship. Earlier this year SAP Concur was recognized as Top-Rated Expense Management Software in both the Expense Management and Travel Management categories, and it previously earned the 2022 Most Loved Award. More than 1,500 verified user reviews highlight a positive user experience, budget visibility, mobile receipt capture, and time savings.
SAP Concur argues accounts payable (AP) is one of finance's most time- and labor-intensive functions. Organizations implementing automated AP solutions report an average 20% decrease in invoice processing costs, process 64% more vendor invoices per month than those without automation, and engage 2.5 times more vendors. 43% of organizations not currently using automated AP solutions will likely switch within the next two years. The article also notes 71% of businesses report some financial loss due to fraud in the past three years.
SAP Concur offers arguments for adopting spend automation. Organizations using SAP Concur solutions achieved an average 406% return on investment over three years, with a payback period of just 5.1 months. After adoption, they reported a 72% reduction in lost receipts, a 53% decrease in expense reporting errors, and a 55% reduction in auditing efforts. The article recommends tailoring the business case to stakeholders including CFOs, AP, IT, and HR, and emphasizes automation supports AI, tax compliance, and spend management under remote work.
An SAP Concur blog post argues that outdated travel policies cost organizations financially, strategically and culturally. Barb Bammer, a senior solutions consultant at SAP Concur, spoke with Ben Claxton and Jeff Saydah of Fox World Travel and offered five tips: don't delay reassessment and review quarterly or at least annually; set measurable goals and revisit them; align policy with company values; keep employee experience top of mind and involve travelers; and track successes while learning from failures.
An SAP Concur blog post argues that without clearly spelled-out policies, employees cannot know what is reimbursable, so clear and adaptable travel and expense policies are critical. It cites research showing 100% of travel managers expect to change policies in the coming year, 94% of business travelers plan greener travel steps over the next 12 months, 72% of companies say automated T&E improves response to business challenges, and 34% of businesses adopting T&E automation saw fewer reports rejected over receipts. It advises formalizing policies covering flights, lodging, food and entertainment while building in flexibility.
An SAP Concur blog post says T&E processes still relying on paper receipts, manual forms and employee-funded cards hurt productivity and frustrate staff. Automated T&E solutions provide an accurate, up-to-date view of travel spending that helps control costs, improve cash flow and target spending. Cloud solutions are now more affordable for SMBs, and the post cites Analysys Mason finding that businesses using SAP Concur T&E solutions save an estimated $54,000 a year and 148 hours weekly for finance or accounting teams. Selection should weigh integration, ease of use, and visibility and control.
An SAP Concur blog post for CFOs and finance leaders addresses navigating inflation, global instability and banking turbulence. Citing IDC, it says modernizing business applications and augmenting data are recommended approaches, and cloud travel and spend management solutions provide flexibility and timely insight. It outlines three focuses: rethink priorities to get ahead of change, using automation to cut manual processes and set criteria for weighing trips versus virtual meetings; align short-term actions with medium- and long-term goals; and invest in people during digital transformation. Renaud Heyd, CFO of SAP UK and Ireland, says CFOs must keep organizations honest about how busines…
An SAP Concur blog post says IT leaders adopting, integrating and implementing business applications face a tight labor market, budget pressure and the need to fold sustainability and social goals into metrics. A report by Oxford Economics and SAP Concur shows 46% cite increasing functional efficiency as their organization's top priority, 75% use basic automation to boost efficiency and 68% say advanced automation raises more efficiency. It suggests IT leaders focus on four areas: simplify integration, provide wide-ranging support, secure data, systems and people, and measure sustainability.
An SAP Concur blog post says travel and spending are rebounding toward pre-pandemic levels. In 2022 SAP Concur processed 192 million expense reports, up 42% over 2021, and nearly 43 million travel transactions, up 110% year over year. But the spending mix has shifted: public transportation as an expense category fell from as much as 30% pre-pandemic to 10%, with more travelers opting for rental cars and spending on mileage, parking and tolls; the 'other' category rose from 4% in 2019 to as high as 25% in 2021 and remains a top-three category. Health and safety considerations and remote and hybrid work have added complexity, requiring new policies, processes and oversight.
An SAP Concur blog post says refining T&E with intelligent automation and digitized processes is a natural step in finance digital transformation, cutting paper, data entry errors and making expense data timelier and more trustworthy. It stresses that controls and compliance are often neglected when manual work is heavy: miscategorized spend causes budget, tax and compliance issues, and international travel spend carries anti-bribery risk with fines up to $2 million per violation. The SAP Concur and Oversight Spend Insights Report 2021 found excessive missing receipts up 58.6%, expense header keyword match violations up 26.7%, and duplicate mileage submissions up 2,127% from Q3 to Q4 2021.
An SAP Concur blog post says utilities and energy companies can embed greener practices in financial and administrative processes beyond grid investment and clean energy, with travel and expense management as one opportunity. It offers three paths: reduce paper waste through digital expense reports and automated data ingestion; provide sustainable guidelines and guardrails, citing an SAP Concur survey of 1,000 business travelers finding 88% are willing to take actions to reduce their environmental impact when traveling for business; and measure success, with travel carbon emissions reporting by employee, department or route.
An SAP Concur blog post summarizes a webinar on the changing travel and expense landscape attended by over 700 business professionals. Experts say T&E is undergoing a major shift, manual entry will fade out and repetitive tasks will be handled by AI and emerging technologies. It cites data: 91% of business travelers see travel flexibility as essential for health and safety; 98% of Gen Z respondents plan steps to reduce environmental impact over the next 12 months; 61% of finance and IT leaders say finance leaders lack enough visibility into near-real-time employee spend data; and 72% of businesses see digital transformation as key to growth.
A SAP Concur blog post argues that hybrid and flexible work, combined with increasingly sophisticated enterprise applications, has made digital adoption platforms (DAPs) a key tool. A DAP is a codeless software addition that simplifies processes within an enterprise application via in-interface guidance and tool tips. The post cites IDC research showing 87% of surveyed line-of-business respondents are automating their own work, and an IDC prediction that by 2025 CIOs investing in DAPs and automated learning technologies will see a 40% productivity increase. It also notes that more than 170 countries operate VAT systems, with regimes such as the UK's Making Tax Digital and the EU's SAF-T evo…
A SAP Concur blog post aimed at county governments examines how manual expense and invoice processes undermine spending control. It notes that employees delay submitting travel expense reports because the process is time-consuming, so organizations may not know total travel costs until weeks later; vendor invoice sign-off takes an estimated 11 days from receipt; and accounting and finance staff each spend an estimated 14 hours a week processing expenses and another 13 hours handling vendor invoices. It recommends capturing spending earlier via a central invoice portal, purchase order processes, and mobile receipt capture, and using automation to cut errors and fraud risk and unify data for…
A SAP Concur blog post aimed at customers still using on-premise SAP Travel Management outlines the benefits of moving to the cloud-based Concur Travel & Expense. It describes an end-to-end travel and expense experience, automatic application of customizable policy rules, mobile access to expense management, faster approvals and reimbursement, and automatic expense report creation from receipt photos. It lists benefits including employee experience, compliance, productivity, visibility, duty of care, integration with systems such as SAP ECC or SAP S/4HANA, and sustainable business travel, and says migration requires minimal implementation costs and little to no additional infrastructure, wi…