SAP Concur's blog discusses new challenges in corporate tax compliance management, including diverse employee benefits, tax complexity under hybrid work models, and changing VAT regulations. The article notes many organizations still manage tax compliance manually while tax authorities have digitally transformed, requiring automation tools and cross-department collaboration to reduce risk.
SAP Concur released a new eBook examining the risks that come as businesses grow or shift, including invoice proliferation, decentralized spending decisions as budgets expand, new tax and regulatory requirements when entering new markets, inconsistent processes across locations, and harder spend analysis. The eBook proposes intelligent automation to improve spend visibility, efficiency, and consistency.
The SAP Concur App Center offers more than 300 applications and services to customers using its travel, expense, and invoice management solutions, covering payment providers, carbon emission trackers, trip planners, duty of care providers, mileage calculators, tax-recovery tools, ride sharing, ERP connectors, and major hotel chains, airlines, and car rentals. Apps fall into two broad types: fee-free user connections and fee-based enterprise applications.
SAP Concur released a new checklist, Bring the Year in for a Landing, outlining seven steps to save time and improve efficiency at year-end or fiscal year-end, including focusing on priorities, reducing paper processes, automating tasks, integrating technology systems, clarifying T&E policies, enabling mobile work, and outsourcing certain tasks.
A SAP Concur article notes that expanding spending channels and payment methods, a decentralized workforce, and new vendor scrutiny have made procurement more complex. It says fewer than 20% of organizations have fully automated AP processes and 70% of global invoice processing is still paper based; AP automation reduces processing time by an average of 16%, cuts invoice processing costs by an average of 29%, and delivers up to 20% cost savings by reducing non-compliant spend.
SAP Concur outlines eight corporate travel policy best practices, including involving key stakeholders, tracking expenses for reporting and analysis, factoring in employee satisfaction and communication, providing resources, setting clear booking and cost policies, understanding duty of care, including travel risk management, and practicing continuous improvement. It stresses that travel policies should adapt to changing travel patterns and employee needs.
SAP Concur launched Concur User Assistant by WalkMe, which provides on-screen prompts, visual cues, and a chatbot to guide employees while using the platform. The article says 42% of businesses changed to remote/hybrid work policies to retain or attract talent, and cites a Forrester study reporting a 100% increase in training and onboarding efficiency, a 50% decrease in IT support and helpdesk tickets, and a 35% increase in user confidence.
SAP Concur published a guide to employee reimbursement management, covering reimbursable expense categories (citing the IRS, including travel, training, office supplies, tools, and software), tracking and payment methods, and tips for managing receipts and documentation, including implementing a strong expense policy, using a centralized system, checking itemized receipts, setting clear deadlines, performing periodic audits, monitoring spending trends, and integrating new technology.
SAP Concur published a blog discussing how its spend management solutions help businesses navigate expansion challenges across multiple regions, currencies, and compliance. The article covers two stages—exploring and embracing expansion—and highlights the importance of automation, data analytics, and compliance tools.
SAP Concur published a blog arguing that small and medium-sized businesses also need expense automation. It describes Concur Expense's mobile receipt capture, automatic categorization, and approval features, and cites data on its ROI.
SAP Concur published a blog discussing how automation, AI, and machine learning can reduce non-compliant T&E spend. Based on a webinar, it analyzes compliance trends, automation tools, data analytics, and audit strategies.
SAP Concur published a blog for AP Recognition Week, suggesting businesses show appreciation for accounts payable teams by providing automation tools, skill development opportunities, and leadership roles. It highlights that AP automation improves efficiency and reduces costs.
SAP Concur announced it has won multiple TrustRadius 2023 awards, including the Best Of Award (Best Feature Set, Best Value for Price, Best Relationship), Tech Cares Award, Top Rated Award, and Most Loved Award. These awards are based on user reviews and ratings, reflecting product performance in features, value, and customer relationships.
SAP Concur blog explains that a business process is a set of activities that accomplish a specific business goal, using expense reimbursement as an example with steps: setting guidelines, employee tracking expenses, submitting claims, employer verification, and reimbursement. It also discusses the importance of business processes and benefits of software.
SAP Concur blog presents five ways to improve budget clarity: automate processes, align budget with business objectives, enhance transparency, consolidate data, and stay on top of tax rules. It emphasizes that travel, expense, and invoice automation can help businesses manage spending better.
SAP Concur blog explains employee engagement as the connection employees feel to their work, colleagues, and organization. It discusses three key elements (satisfaction, commitment, involvement), benefits (high performance, profitability, innovation, retention), and measurement methods and best practices.
SAP Concur blog presents three steps to eliminate finance hacks: let automation ROI guide you, show your people what's possible, and update your expense policies. It cites survey data showing automation reduces missing receipts, shortens approval time, saves money, and achieves quick ROI.
SAP Concur blog discusses CFOs' role in talent management, focusing on three key areas: weighing business costs and benefits beyond the balance sheet, considering DE&I as a contributor to financial performance, and helping employees secure physical and mental health and safety. It cites SAP data and survey findings.
SAP Concur and the National Association of Counties (NACo) hosted a webinar on finance transformation for county government organizations. The article notes that counties face tight budgets, changing regulations, and rising demands for transparency and accountability. Finance transformation can improve efficiency and accuracy, address workforce changes, and strengthen compliance and accountability. Steps include evaluating the current state, defining objectives, developing a road map, and engaging stakeholders.
SAP Concur published a blog outlining resources and collaboration opportunities in its public sector community for professionals in regulated industries. The community offers dedicated industry groups for federal, state, and local government, higher education, government contracting, and healthcare, helping members discuss challenges, share best practices, and refine their organizations' travel, expense, and invoice policies.
SAP Concur published a blog on AI applications in travel and expense (T&E) management. It cites IDC data that 45% of businesses see opportunities for AI to improve payments, expense management, and analytics. SAP Concur's Verify uses AI to automatically audit expense reports, and ExpenseIt reduced returned reports from 14% to 1.2%. In 2022, $1.6 billion in spending exceptions went unexamined, while Verify automatically audited 97% of 2.8 million reports between January 2022 and June 2023.
SAP Concur published a blog detailing the top 10 features of Concur Invoice and the ROI customers achieved. After automating AP workflows, customers reported a 29% reduction in time spent capturing invoices, a 26% reduction in budget overspending, and 11% cost savings through supplier-negotiated rates. These efficiencies resulted in an estimated 134 hours saved per week, $43K saved annually, and positive ROI in only 7 months.
SAP Concur published a blog detailing Concur Expense features and the ROI customers achieved. After implementing expense management automation, customers reported a 47% reduction in missing receipts, 32% reduction in approval time, 28% reduction in mileage excess claims, 26% reduction in budget overspending, and 26% increase in tax reclaim savings. Efficiencies resulted in an estimated 148 hours saved per week, $54K saved annually, and positive ROI in 7 months.
SAP Concur published a blog on strategies for financial efficiency in higher education. Approximately 700 schools already benefit from its solutions. The article notes that higher education faces stability challenges and staffing shortages, with 43% of back-office teams managing three or more new responsibilities due to staff shortages. SAP Concur helps institutions optimize AP, travel operations, and policy compliance through communities like CHELF and CHEAB and ERP solutions.
SAP Concur published an article discussing the benefits of accounts payable (AP) automation. It notes that 70% of organizations are not automated across financial processes, and manual invoice processing can take up to 9.5 hours per invoice. AP automation uses technologies like e-invoicing and OCR to improve spend visibility, optimize supplier contracts, reduce risk, and improve cash flow forecasting. The article also discusses where to start and the importance of change management.
SAP Concur podcast features Chris Elmore, Chief Evangelist of AvidXchange, discussing the transformative power of AP automation. The conversation notes that although AP automation can increase efficiency, visibility, and control, fewer than 20% of businesses have fully automated AP processes, and 70% of invoice processing is still paper-based. The discussion covers the evolution of the AP profession, automation opportunities, and how to drive change by focusing on mission, purpose, and outcome.
SAP Concur podcast features Jenny Chen, Senior Accountant at Dermalogica, sharing the company's digital transformation and change management experience. Dermalogica grew from a 5-person company to over 150 employees and implemented SAP Concur's travel, expense, and purchase request and invoice platforms to streamline processes and improve efficiency. Chen emphasized understanding employee pain points, gradually introducing changes, continuous training, and a long-term perspective.
SAP Concur podcast summarizes Dermalogica's digital transformation case. Dermalogica grew from a 5-person company to over 150 employees and implemented SAP Concur's travel, expense, and purchase request and invoice platforms, reducing invoice processing time from 30-35 hours per week to one hour, achieving faster payment turnarounds and real-time spend visibility. The company also won the 2022 SMB Digital Innovation award.
The SAP Concur Conversations podcast features Grace Swain, Senior Consultant at TCG Consulting, discussing accounts payable (AP) automation. Only 10% of businesses have fully automated their AP processes, with most still heavily manual. The conversation covers key barriers (upfront cost, process volume, change management), a phased implementation path (supplier portals, OCR, ERP integration), and the value of automation in reducing risk, lowering costs, and improving spend visibility.
SAP Concur introduces Verify, its AI-powered self-serve audit solution. In the past year, Verify performed over 38 million audit checks on expense reports submitted through Concur Expense, with an average of one third flagged monthly for organizational review. Verify added 10 new checks covering duplicate receipts, old dates, personal use of company cards, and more, and is now generally available for enterprise customers in the U.S. and Canada.
SAP Concur outlines its commitment to modernizing government travel and expense management. SAP Concur solutions have served government organizations for over 20 years, providing centralized travel and expense services for the E-Government Travel Service (ETS) Program since 2003. The article discusses challenges in government IT modernization, key elements for investment success, and core principles of effective partnerships.
SAP Concur presents Concur Expense, its automated expense management solution, citing Analysys Mason 2022 research data: users reported a 47% reduction in missing receipts, 32% reduction in approval time, approximately $54K annual savings, and positive ROI in only 7 months. Concur Expense was also recognized by TrustRadius as a 2023 Top-Rated software in both Expense Management and Travel Management categories.
The SAP Concur Conversations podcast features Chris Elmore, Chief Evangelist at AvidXchange, discussing barriers to innovation in AP automation. Elmore notes that the risk-averse culture in accounting trains younger workers to uphold the status quo rather than drive change. He emphasizes that the real value of automation is freeing up time for accountants to focus on high-value work, citing the historical example of loom industry automation creating new markets.
A SAP Concur blog notes that under hybrid work, employee purchases such as desks, monitors, and internet service are legitimate business expenses but may also be taxable employee benefits. 30% of business leaders told IDC that managing hybrid work is an organizational challenge, and 61% of business and IT decision-makers think VAT will significantly affect their tax management within two years. Remote and hybrid work and VAT span multiple locations and tax authorities, with rules changing regularly, creating compliance risks and lost funds. SAP Concur's Concur Tax Assurance and Concur Benefits Assurance services help identify eligible transactions and taxable benefits.
A SAP Concur blog presents customer cases explaining why companies choose its travel and expense solutions. 83% of SAP Concur users give the solutions 4 or 5 stars on G2, and 93% say on GetApp they would recommend them to a friend or colleague. More than 48,000 customers worldwide use its solutions to automate travel and expense processes. Customers include PACCAR, Standard Chartered Bank, ASICS Europe, VMware, Merck, and PwC, with key needs including spend visibility, compliance, efficiency, and sustainability.
A SAP Concur blog post debunks four common myths about accounts payable (AP) automation: automation does not cause job loss but reduces mundane tasks; company size does not affect the benefits; implementation typically takes weeks, not months; and while costs may seem high, SAP Concur customers typically see a three-year ROI of 634% and break even in four months. The post notes that businesses relying on paper-based systems are prone to errors, at risk of fraud, and lack spend visibility.
A SAP Concur blog post analyzes five key challenges facing CFOs: talent recruitment and retention, supply chain issues, complex employee benefits, improving cash flow, and financial forecasting and planning. 53% of CFOs want to increase agility to better operate in a turbulent business environment. Gartner predicts 78% of CFOs will increase or maintain enterprise digital investments through 2023. The post recommends finance automation, data integration, advanced analytics, and AI to address these challenges, citing data that SAP Concur customers realized 11% cost savings.
SAP Concur Travel & Expense has been named the 2025 Buyer's Choice by TrustRadius. Reviewers assess whether products and support teams meet expectations and whether they would buy again, covering capabilities, value for price, and customer relationship. Earlier this year SAP Concur was recognized as Top-Rated Expense Management Software in both the Expense Management and Travel Management categories, and it previously earned the 2022 Most Loved Award. More than 1,500 verified user reviews highlight a positive user experience, budget visibility, mobile receipt capture, and time savings.
SAP Concur published content outlining its integrated platform for travel, expense, and invoice management. Forrester Consulting found 78% of surveyed decision-makers want a single platform for the entire travel and expense process, and 61% say improving innovation and adaptability is a companywide initiative. SAP Concur emphasizes that automating T&E processes frees employee productivity, provides spend visibility, enables dynamic policy controls, and integrates with HR, finance, and payroll systems. The company says it has more than 53,000 customers and over 80 million end users, with Concur Travel and Expense holding 49% market share among corporate T&E solutions.
SAP Concur argues accounts payable (AP) is one of finance's most time- and labor-intensive functions. Organizations implementing automated AP solutions report an average 20% decrease in invoice processing costs, process 64% more vendor invoices per month than those without automation, and engage 2.5 times more vendors. 43% of organizations not currently using automated AP solutions will likely switch within the next two years. The article also notes 71% of businesses report some financial loss due to fraud in the past three years.