Skip to content
中文Subscribe

All updates

Today0items
Jun 3Tue
  1. SAP Concur Blog

    SAP Concur: Scaling Corporate Travel and Expense Solutions While Meeting Employee Needs

    A SAP Concur blog post says 53% of travel and expense decision-makers report major business consequences from the inability to scale and adapt T&E solutions, and 78% want a single platform for both travel and expense. It advises companies to scrutinize processes and systems, prepare for new-market regulations and data-security risks, improve spend visibility, and build a global model with region-by-region deployment. It also stresses listening to employees, especially Millennials and Gen Z, on policy transparency, social value, simplified technology, and NDC, citing views from Unisys and NYU.

May 28Wed
  1. SAP Concur Blog

    SAP Concur: How Hyperautomation Streamlines Travel and Expense Management

    A SAP Concur blog post explains hyperautomation in travel and expense management. It says hyperautomation combines AI, machine learning, and robotic process automation to automate receipt submission, reimbursement approvals, compliance checks, and cross-jurisdiction reconciliation, reducing manual errors and fraud risk. It also mentions intelligent process discovery to pinpoint bottlenecks, intelligent document processing to extract and validate receipt data, and real-time analytics for budget forecasting and vendor performance tracking. SAP Concur says it supports over 46,000 companies.

May 8Thu
  1. SAP Concur Blog

    SAP Concur: Direct vs. indirect spend and why it matters

    A SAP Concur blog post explains the difference between direct and indirect spend: direct spend is tied to producing goods or services and affects cost of goods sold (COGS) and profit margins, while indirect spend supports operations without directly contributing to production, including employee travel and expenses (T&E), and is decentralized, frequent, and harder to track and control. The post states that companies adopting an integrated travel and expense (T&E) solution see 21% savings in travel bookings and expense reporting, 20% lower invoice processing costs, and a 26% increase in policy compliance.

May 6Tue
  1. SAP Concur Blog

    SAP Concur Explains the Difference Between Accrued and Accrual Accounting

    SAP Concur published an article explaining the difference between 'accrued' and 'accrual' in accounting. Accrued refers to expenses or revenues incurred but not yet recorded, such as wages payable, utilities payable and interest payable. Accrual is an accounting method that recognizes money spent and earned when it happens, using the matching principle to record related revenues and expenses in the same period. The article says accrual accounting is preferred under GAAP but involves more work and higher error risk, and describes how SAP Concur solutions automate travel and expense and invoice management.

May 5Mon
  1. SAP Concur Blog

    SAP Concur Case Study: A CFO Leads with AI-Driven Spend Management

    SAP Concur published a case-study article describing how Stephen, CFO of a mid-sized U.S. company, uses SAP Concur solutions for AI-driven spend management. It says he gains real-time visibility into spending across departments, regions and categories via the dashboard, uses Intelligence for real-time analytics, and relies on Concur Detect by Oversight and Concur Tax Assurance by Blue dot to improve compliance. The article cites figures: AI technology captured 10x the number of errors and fraud, automated audits reduced the cost of mistakes in expense reports by 60%, and using AI for initial investigation of expense reports reduced audit time by as much as 90%.

  2. SAP Concur Blog

    SAP Concur: How to Optimize Business Expense Categories

    SAP Concur published an article on business expense categories and how to optimize them. It says expense categories are predefined classifications used to track, manage and report employee spending, supporting transparency, policy compliance and budget control. It recommends refining and streamlining existing expense types, addressing the 'Other' or 'Miscellaneous' category, and aligning expense policies with categories. Citing SAP Concur customer data, it says the 'Other' and 'Miscellaneous' categories jumped by 57% and 47% respectively, and notes Penn State University worked with Huron Consulting to reduce over 1,000 expense types to 200.

Apr 29Tue
  1. SAP Concur Blog

    SAP Concur: Strengthening Expense Reporting Resilience with AI and Automation

    A SAP Concur blog post argues that modern expense reporting and accounts payable (AP) management should start with AP automation, then build resilience through AI and cybersecurity investment and a rethink of ESG. Its research shows 71% of companies say integrated, AI-enhanced travel and expense (T&E) technology improves expense-related fraud detection, and that adding automated AP solutions to integrated T&E solutions yields 22% annual cost savings. It also recommends spend-request tools to approve and control spending before it occurs and AI-embedded invoice solutions to deter fake vendors, duplicate payments and other fraud, while stressing financial storytelling to win leadership suppor…

Apr 15Tue
  1. SAP Concur Blog

    SAP Concur: How to Balance Accuracy and Efficiency in Accounts Payable

    SAP Concur published an article discussing balancing accuracy and efficiency in accounts payable. Citing the 2024 SAP Concur CFO Insights Report, 63% of finance leaders plan to invest in automation and cutting-edge tech within the year to overcome AP challenges. The article notes fragmented systems and manual processes are major obstacles, and automation can reduce errors, accelerate approvals, and lower fraud risk. It also states companies using an integrated travel and expense platform see policy compliance increase by 26%, processing efficiency double, and annual cost savings of 21%.

  2. SAP Concur Blog

    How E-receipts Are Transforming Expense Management

    SAP Concur published an article on e-receipts in expense management. Citing a GBTA study, nearly half of all paper receipts get lost or discarded before being recorded. E-receipts streamline reporting, improve accuracy, and reduce administrative burden through digital processes. The article states businesses using Concur Expense report a 32% reduction in approval times and save an average of $54,000 annually on administrative costs. ACFE data shows businesses lose up to 5% of revenue to fraud annually, while T&E spending can account for 10-12% of annual budget.

Apr 1Tue
  1. SAP Concur Blog

    SAP Concur vs Zoho: 5 Considerations for Choosing a Spend Management Solution

    This SAP Concur article compares its solutions with Zoho Expense, highlighting five considerations: AI-powered automation, advanced integrations, seamless user experience, industry reviews, and innovation. SAP Concur beats Zoho Expense across all G2 user satisfaction categories and ranks #1 in market share. The article also mentions that integrated platforms can increase policy compliance by 26% and double processing efficiency.

Mar 31Mon
  1. SAP Concur Blog

    Professional Success Requires Leadership Skills and a Growth Mindset

    This SAP Concur blog post discusses leadership skills and a growth mindset for professional success. Citing Cathy Logue of Stanton Chase, it notes that 90% of senior finance leaders agree their key task is to prepare their business for the unexpected. For travel managers, it references the SAP Concur 6th Annual Global Travel Managers Research Report, finding that 99% report a disconnect between expected tasks and tools, support, and budget, and 33% are asked to take on a more strategic role without additional training. The article offers tips for developing leadership, including training, collaboration, communication, tech savvy, and networking.

Mar 24Mon
  1. SAP Concur Blog

    SAP Concur Releases Guide on Managing Allowable Expenses

    SAP Concur released a guide on managing allowable business expenses, defining allowable expenses (e.g., business travel, business meals, client entertainment) versus non-reimbursable expenses (personal costs, excessive spending). The guide notes ACFE estimates 5% of annual revenues lost to fraud in a typical organization, most commonly asset misappropriation such as padding travel and expense claims. Automated T&E solutions can compare every line item against policies to flag non-compliance or potential fraud. SAP Concur research shows integrated T&E solutions can increase policy compliance by 26% and save 20% in invoice processing.

  2. SAP News Concur Search

    SAP Concur Fusion 2025: AI and Amex Partnership Drive T&E Automation

    At SAP Concur Fusion 2025, SAP showcased AI-driven travel and expense management innovations and announced an expanded partnership with American Express. SAP is embedding its generative AI copilot Joule into Concur Expense and Concur Travel solutions, with Joule in Concur Expense expected to be generally available in Q2 2025. SAP Concur and Amex are launching a real-time authorization data capability where Amex Corporate Card purchases automatically generate and categorize expenses, starting with meal expenses. Amex GBT has integrated over 2 million hotel properties into the new Concur Travel platform.

Mar 19Wed
  1. SAP News Concur Search

    SAP Debuts Joule AI Copilot in Concur Solutions at Fusion 2025

    SAP announced at SAP Concur Fusion 2025 that it is embedding generative AI copilot Joule into Concur Expense and Concur Travel solutions. Joule in Concur Expense is expected to be generally available in Q2 2025, helping employees prepare expense reports. Joule in Concur Travel is currently in the SAP Early Adopter Care program and can assist with planning offsite meeting locations and providing flight and hotel cost estimates. SAP also announced an expanded partnership with American Express featuring a real-time authorization data capability where Amex Corporate Card purchases automatically generate expense entries. SAP Concur holds 49.6% 2023 market share as the leader in worldwide T&E man…

Mar 13Thu
  1. SAP Concur Blog

    Healthcare T&E Change Management: SAP Concur Publishes Strategy Guide

    SAP Concur published a change management guide for healthcare T&E implementation, addressing unique challenges including budget constraints, staffing limitations, patient priorities, and complex workflows. The article introduces the ADKAR change management model applied to healthcare T&E implementation, covering awareness, desire, knowledge, ability, and reinforcement. The guide also discusses HIPAA compliance, research grant tracking, and Continuing Medical Education (CME) expense management as healthcare-specific compliance requirements, and how automation can streamline compliance and audit trails.

  2. SAP Concur Blog

    2025 SAP Concur Innovation Award Winners Announced: L'Oréal, Weatherford Among Honorees

    SAP Concur announced the 2025 Innovation Award winners at Fusion 2025, including L'Oréal Groupe, Weatherford, UST, Coca-Cola, E.ON, and Mayekawa. L'Oréal Groupe automated user provisioning between HR and expense systems using SAP BTP, reducing data integration time from 48 hours to 4 hours. Weatherford increased monthly expense reports from 1,300 to over 4,500, saving more than $17 per report and reducing T&E operation costs by 26%. Mayekawa reduced its finance team's annual workload by over 12,000 hours. Amex GBT became the first TMC to offer content through the Hotel Connector on the new Concur Travel platform.

Mar 12Wed
  1. SAP Concur Blog

    SAP Concur Delivers Joule AI Copilot and Amex Integration at Fusion 2025

    SAP Concur announced multiple product innovations at Fusion 2025, including embedding generative AI copilot Joule into Concur Travel and Concur Expense. Joule in Concur Expense is expected to be generally available in Q2 2025, helping employees prepare expense reports and answer questions. Joule in Concur Travel is currently in the Early Adopter Care program and can assist with planning offsite meeting locations. SAP Concur expanded its partnership with American Express with a real-time authorization data capability where Amex Corporate Card purchases automatically generate expense entries, starting with meals. One-third of SAP Concur customers use the Amex corporate card.

Mar 4Tue
  1. SAP Concur Blog

    Ardent Report: AI-Fueled AP Automation Reshapes Expense Management

    The annual AP trends and predictions report from Ardent Partners, sponsored by SAP Concur, shows that 74% of AP departments planned to use artificial intelligence in some way by the end of 2024, a record-high adoption rate. AI and AP automation are improving invoice processing, fraud detection, forecasting, and cash flow management while freeing AP staff to focus on exceptions. The report also notes that AI risks must be addressed through governance and security controls, and that geopolitical conflicts and tariffs could raise prices and inflation, increase global invoicing complexity, and disrupt supply chains. It predicts that 80% of routine tasks will be handled by AP automation within t…

  2. SAP Concur Blog

    Mastering Budget Categories for Better Financial Management

    The article outlines the basic framework of business budget categories: operating expenses (OpEx) versus capital expenses (CapEx), and fixed versus variable costs. OpEx covers payroll and benefits, facilities, materials and supplies, sales and marketing, administrative costs, travel and representation, professional services, and technology, and directly affects net income; CapEx is capitalized on the balance sheet and depreciated over time. The article notes that categorized budgeting improves financial transparency and control, helps surface overspending and inefficiencies, and supports forecasting and resource allocation. It also describes how SAP Concur solutions can automatically import…

  3. SAP Concur Blog

    Business Expenses: How to Manage Them Efficiently

    The article covers types of business expenses and management practices. Expenses fall into fixed, variable, and periodic categories, with a distinction between operating expenses (OpEx) and capital expenditures (CapEx): OpEx is accounted for in the year it occurs and deducted from gross profit, while CapEx is depreciated over years as a long-term asset. Effective expense management supports cash flow management, profitability, tax compliance, and decision-making. The article offers six best practices: implement an expense tracking system, categorize and prioritize expenses, conduct regular expense audits, set a budget, embrace automation, and encourage employee accountability. It notes that…

  4. SAP Concur Blog

    Evolving CFO and Operations Manager Roles: Cross-Functional Collaboration and AI Skills

    The article notes that CFO and operations manager roles are changing and blurring, with both more deeply involved in overall business strategy. Survey data shows 52% of CFOs see a risk that costs can rise quickly and 41% say cost controls become more technically challenging as companies grow; 57% of CFOs are investing heavily in growth strategies despite economic concerns, 63% say investing in cutting-edge technologies is critical to success, yet only 4% say they have strong knowledge of AI. The article says CFOs need strategic communication, technological fluency, change management, and cross-functional leadership, while operations managers need technology-driven process optimization, stra…

  5. SAP Concur Blog

    Survey: How Finance Professionals Would Use Time Saved by Automation

    A recent SAP Concur survey shows that if given an extra hour a day, finance professionals would most likely invest in career growth, strengthen leadership skills, and keep up with AI and finance technology. 60% would take an online professional development course, 17% would build relationships with peers outside finance, 16% would take on a stretch project, and 7% would seek mentorship and feedback. On leadership, 45% want to use tech to boost employee engagement and retention, 34% want best practices for managing hybrid teams, 34% want new ways to motivate their team, and 25% want to use tech to support duty of care. On AI, 50% want to learn how AI is used in finance, 39% would attend a we…

  6. SAP Concur Blog

    Paid Receipts: Importance and Best Practices for Efficient Management

    The article covers the definition and management of paid receipts. A paid receipt is the record confirming payment for goods or services, and an itemized receipt typically includes the date and time of purchase, specific items, quantities and amounts, unit price and total costs, taxes paid, total amounts paid, and payment method. Receipts fall into four categories: paper, digital, emailed, and point-of-sale. Paid receipts are critical for tax compliance, budgeting and financial planning, dispute resolution, and business reporting. Manual management faces challenges including high receipt volume, lack of standardization, lost or damaged paper receipts, and time consumption. Best practices in…

Feb 18Tue
  1. SAP Concur Blog

    SAP Concur 2024 Recap: Travel and Expense Management Updates

    SAP Concur recapped its major 2024 updates to travel and expense (T&E) management solutions. User experience updates include integration with SAP Cloud Identity Services, the SAP Fiori horizon theme, a redesigned home page, a refreshed Concur Invoice interface, and expansion of the new Concur Travel standard edition. Process and approval updates include a generative AI-enabled request assistant, quick request, hotel itemization in ExpenseIt, an invoice payment manager with virtual cards, and adding Trainline to the Concur TripLink hub. Security and data insights updates include PGP key replacement, SAP Analytics Cloud data templates, an IBM Cognos 11.2.4 interface upgrade, and new Concur Tr…

Feb 6Thu
  1. SAP Concur Blog

    Podcast: Tapping HR Expertise to Enhance Your T&E Program

    In the SAP Concur Conversations podcast, Philippe Dutkiewicz, co-owner of HR Campus, and HR consultant Philipp Brunner talk with Jeanne Dion, Vice President of the Value Experience team at SAP Concur, about collaboration between travel and expense (T&E) management and human resources (HR). HR is responsible for payroll, benefits, duty of care, employee data, and corporate policies, all closely related to T&E. Employees want T&E programs to offer flexibility, ease of expense submission, and peace of mind about following processes. The article recommends simplifying processes, using AI for conversational expense reports, and showing or hiding T&E policy in real time based on user actions. Dut…

  2. SAP Concur Blog

    SAP Concur Podcast: How IT Strategy Supports Corporate Travel and Expense Management

    The SAP Concur Conversations podcast features Joaquín Buscarons, IT enterprise architect at ESTEVE, an international pharmaceutical company based in Spain, speaking with Jeanne Dion, Vice President of the Value Experience team at SAP Concur, about the strategic role of IT. The discussion covers cloud computing, evolving job descriptions, the importance of pilot projects, and how technology supports business objectives. ESTEVE uses one-to-two-month pilot projects to test new technologies and has begun hiring digital experience specialists.

Feb 4Tue
  1. SAP Concur Blog

    How to Manage Unused Flight Tickets in Corporate Travel

    A SAP Concur blog post notes that industry research shows organizations lose as much as 10% of their annual travel budget on unused tickets. The article analyzes two common scenarios—airline cancellations and business changes—and recommends advance notice requirements, regular travel reviews, detailed change logs, and continuous tracking of ticket expiration dates. It also suggests working with a travel management company (TMC) or using a corporate card program to track unused tickets and refund opportunities, and emphasizes that automation technology can help with refund recovery, compliance, and reducing administrative costs.

  2. SAP Concur Blog

    How to Classify Corporate Expenses for Efficient Financial Management

    A SAP Concur blog post explores the importance of corporate expense classification for financial management and tax compliance. It distinguishes capital expenditures from regular business expenses, fixed versus variable expenses, operational versus administrative expenses, and regular versus extraordinary expenses. The article recommends maintaining detailed and accurate records, training employees on receipt retention, separating business and personal spending, and using automated expense management solutions to optimize classification, reduce errors, detect fraud, and monitor policy compliance.

Jan 23Thu
  1. SAP Concur Blog

    Digital Transformation in Public Sector Travel & Expense: A Guide to Change Management

    A SAP Concur blog post explores digital transformation of travel and expense (T&E) management in the public sector. A GovTech study found that approximately 60% of employees identify legacy infrastructure and lack of automation as significant operational barriers. The article notes non-compliant expenses are estimated at roughly 29% of annual T&E spend, and modern T&E solutions can increase policy compliance rates by 32%. It provides a change management framework including impact assessment, strategic foundation, and leadership support, and cites success cases from Booz Allen Hamilton, the University of Alabama, Cardinal Health, and others.

Jan 15Wed
  1. SAP Concur Blog

    Effortless Travel and Expense Management Now Available Within Microsoft Teams

    SAP Concur announced the integration of Concur Travel and Concur Expense with Microsoft Teams. Users can access travel plans and expense approval functions directly within Teams, including sharing travel plans during meetings, sending flight details via chat so colleagues can book directly, and approving expense reports on mobile. SAP Concur says the move aims to embed travel and expense management tools into employees' daily work platform to improve efficiency and employee satisfaction.

Jan 14Tue
  1. SAP Concur Blog

    Digital Transformation in Aerospace, Defense, and Government Contracting: How T&E Modernization Imp…

    A SAP Concur blog post explores digital transformation of travel and expense (T&E) management in the aerospace, defense, and government contracting industry. Research suggests inefficiencies in T&E management can lead to as many as 20% of expense reports being delayed or lost, heightening the risk of triggering Defense Contract Audit Agency (DCAA) audit issues. An IDC report found 90% of decision-makers see room to improve spend controls. The article recommends modern T&E solutions with FedRAMP moderate certification, multi-factor authentication, and encrypted data transmission, and emphasizes change management best practices.

  2. SAP Concur Blog

    What Energy & Utility Companies Are Getting Wrong About T&E Management — And How Digital Transforma…

    A SAP Concur blog post notes that 72% of energy and utility companies still rely on manual processes for travel and expense (T&E) management. Industry research shows 45% of sector leaders are prioritizing advanced T&E solutions to address evolving regulatory requirements, while 41% are focusing on supporting sustainability initiatives. Digital T&E management can achieve a 54% reduction in travel booking time, 43% improvement in expense report processing, and 50% acceleration in reimbursement cycles. The article also discusses FERC compliance requirements and change management strategies.

  3. SAP Concur Blog

    The Hidden Costs of Outdated T&E Systems in Higher Education — Why Digital Transformation is the Ke…

    An SAP Concur article notes that higher education institutions often face inefficiencies and compliance risks due to outdated T&E systems. A survey shows that 67% of U.S. business travelers in higher education feel business travel is key to career advancement, and 94% have experienced travel cutbacks. Modern T&E solutions can streamline processes, reduce costs, and improve faculty and staff experience.

Dec 17Tue
  1. SAP Concur Blog

    SAP Concur versus Coupa and Emburse: Five Considerations for Choosing the Best Partner

    An SAP Concur article compares itself with Coupa and Emburse on five considerations: ROI, peer reviews, industry partnerships, market share, and track record. G2 data shows SAP Concur customers realize a 46% ROI in the first year, compared to 28% for Coupa; SAP Concur has nearly 50% market share, far exceeding Emburse's 6.2% and Coupa's 4.2%.

Dec 16Mon
  1. SAP Concur Blog

    What Is the Role of Internal Audit in Fraud Risk Management?

    An SAP Concur article explores the role of internal audit in fraud risk management, especially in travel and expense. A survey shows 65% of business travelers admitted to questionable expenses. The article lists common fraud types, such as mischaracterized, falsified, inflated, and multiple claims, and recommends automated solutions, clear policies, and regular audits to prevent fraud.

Dec 12Thu
  1. SAP Concur Blog

    SAP Concur ExpenseIt: Evolution of AI-Driven Expense Management

    SAP Concur's ExpenseIt tool has evolved significantly since its launch, now incorporating generative AI and machine learning to automatically extract data from receipts and create expense entries. The latest feature uses large language models to process hotel folios, automatically removing personally identifiable information and improving expense report efficiency.

Dec 10Tue
Dec 9Mon
  1. SAP Concur Blog

    SAP Concur Publishes Guide to Choosing Travel and Expense Software

    SAP Concur published a blog outlining key features and best practices for choosing travel and expense (T&E) software, arguing that travel, expense and accounts payable (AP) platforms should be truly integrated. It cites measurable gains from its integrated solutions: 2x faster expense reporting, 19.2% less time booking trips, 35% more invoices processed and 21% average savings in booking and expense reporting. A case example says Campari Group, after adopting Concur Expense (2017) and Concur Travel (2020), achieved 50% faster trip approvals, 13% fewer expense report rejections and a 70% reduction in offline travel agency fees.

  2. SAP Concur Blog

    SAP Concur Outlines AI Applications in Spend Management

    SAP Concur published a blog on generative AI applications in travel and expense management. It cites survey data: 51% of CFOs are investing in AI technology, up from 15% in August 2023; 58% of CFOs have very little knowledge about AI and only 4% are confident they have a strong grasp of it. The post says 34% of travel managers feel constrained by expectations to implement AI tools without adequate training, and only 7% of AP teams currently use AI. SAP Concur says it has integrated AI and machine learning into its solutions for over a decade and lists four application areas: automation, compliance, fraud detection and spend analytics.

Dec 4Wed
  1. SAP Concur Blog

    SAP Concur Explains the Value of Automated Financial Reconciliation

    SAP Concur published a blog explaining financial reconciliation and the benefits of automation. It says reconciliation is a critical accounting function that uncovers errors, non-compliant spend and potential fraud while ensuring accurate financial reporting. Automated reconciliation can improve efficiency and accuracy, prevent fraud, and support strategic spend analysis and cash flow management. It cites SAP Concur user data: 32% less time approving expenses, up to 13 hours saved per week for accounting and finance teams, and an $18 reduction in the cost of expense report processing.