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May 5Mon
  1. SAP Concur Blog

    SAP Concur: How to Optimize Business Expense Categories

    SAP Concur published an article on business expense categories and how to optimize them. It says expense categories are predefined classifications used to track, manage and report employee spending, supporting transparency, policy compliance and budget control. It recommends refining and streamlining existing expense types, addressing the 'Other' or 'Miscellaneous' category, and aligning expense policies with categories. Citing SAP Concur customer data, it says the 'Other' and 'Miscellaneous' categories jumped by 57% and 47% respectively, and notes Penn State University worked with Huron Consulting to reduce over 1,000 expense types to 200.

Apr 15Tue
  1. SAP Concur Blog

    How E-receipts Are Transforming Expense Management

    SAP Concur published an article on e-receipts in expense management. Citing a GBTA study, nearly half of all paper receipts get lost or discarded before being recorded. E-receipts streamline reporting, improve accuracy, and reduce administrative burden through digital processes. The article states businesses using Concur Expense report a 32% reduction in approval times and save an average of $54,000 annually on administrative costs. ACFE data shows businesses lose up to 5% of revenue to fraud annually, while T&E spending can account for 10-12% of annual budget.

Apr 7Mon
  1. SAP Concur Blog

    SAP Concur: CSR and Business Travel Sustainability

    A SAP Concur blog post examines corporate social responsibility (CSR) in business travel and expense management. It cites a Morgan Stanley survey in which more than 80% of companies see financial opportunities aligned with sustainability goals and 79% expect higher revenue. SAP Concur's 6th Annual Global Business Travelers Research Report found 27% of employees would decline a business trip due to environmental impact or inability to choose sustainable options. The article also notes 36% of travel managers struggle to meet sustainable travel expectations without adequate budgets, and about 27% of business travelers say their company cut back on allowing them to pay more for sustainable opti…

Mar 24Mon
  1. SAP Concur Blog

    SAP Concur Releases Guide on Managing Allowable Expenses

    SAP Concur released a guide on managing allowable business expenses, defining allowable expenses (e.g., business travel, business meals, client entertainment) versus non-reimbursable expenses (personal costs, excessive spending). The guide notes ACFE estimates 5% of annual revenues lost to fraud in a typical organization, most commonly asset misappropriation such as padding travel and expense claims. Automated T&E solutions can compare every line item against policies to flag non-compliance or potential fraud. SAP Concur research shows integrated T&E solutions can increase policy compliance by 26% and save 20% in invoice processing.

Mar 13Thu
  1. SAP Concur Blog

    Healthcare T&E Change Management: SAP Concur Publishes Strategy Guide

    SAP Concur published a change management guide for healthcare T&E implementation, addressing unique challenges including budget constraints, staffing limitations, patient priorities, and complex workflows. The article introduces the ADKAR change management model applied to healthcare T&E implementation, covering awareness, desire, knowledge, ability, and reinforcement. The guide also discusses HIPAA compliance, research grant tracking, and Continuing Medical Education (CME) expense management as healthcare-specific compliance requirements, and how automation can streamline compliance and audit trails.

Mar 4Tue
  1. SAP Concur Blog

    Business Expenses: How to Manage Them Efficiently

    The article covers types of business expenses and management practices. Expenses fall into fixed, variable, and periodic categories, with a distinction between operating expenses (OpEx) and capital expenditures (CapEx): OpEx is accounted for in the year it occurs and deducted from gross profit, while CapEx is depreciated over years as a long-term asset. Effective expense management supports cash flow management, profitability, tax compliance, and decision-making. The article offers six best practices: implement an expense tracking system, categorize and prioritize expenses, conduct regular expense audits, set a budget, embrace automation, and encourage employee accountability. It notes that…

Feb 6Thu
  1. SAP Concur Blog

    Podcast: Tapping HR Expertise to Enhance Your T&E Program

    In the SAP Concur Conversations podcast, Philippe Dutkiewicz, co-owner of HR Campus, and HR consultant Philipp Brunner talk with Jeanne Dion, Vice President of the Value Experience team at SAP Concur, about collaboration between travel and expense (T&E) management and human resources (HR). HR is responsible for payroll, benefits, duty of care, employee data, and corporate policies, all closely related to T&E. Employees want T&E programs to offer flexibility, ease of expense submission, and peace of mind about following processes. The article recommends simplifying processes, using AI for conversational expense reports, and showing or hiding T&E policy in real time based on user actions. Dut…

Jan 23Thu
  1. SAP Concur Blog

    Digital Transformation in Public Sector Travel & Expense: A Guide to Change Management

    A SAP Concur blog post explores digital transformation of travel and expense (T&E) management in the public sector. A GovTech study found that approximately 60% of employees identify legacy infrastructure and lack of automation as significant operational barriers. The article notes non-compliant expenses are estimated at roughly 29% of annual T&E spend, and modern T&E solutions can increase policy compliance rates by 32%. It provides a change management framework including impact assessment, strategic foundation, and leadership support, and cites success cases from Booz Allen Hamilton, the University of Alabama, Cardinal Health, and others.

Jan 14Tue
  1. SAP Concur Blog

    The Hidden Costs of Outdated T&E Systems in Higher Education — Why Digital Transformation is the Ke…

    An SAP Concur article notes that higher education institutions often face inefficiencies and compliance risks due to outdated T&E systems. A survey shows that 67% of U.S. business travelers in higher education feel business travel is key to career advancement, and 94% have experienced travel cutbacks. Modern T&E solutions can streamline processes, reduce costs, and improve faculty and staff experience.

Dec 16Mon
  1. SAP Concur Blog

    What Is the Role of Internal Audit in Fraud Risk Management?

    An SAP Concur article explores the role of internal audit in fraud risk management, especially in travel and expense. A survey shows 65% of business travelers admitted to questionable expenses. The article lists common fraud types, such as mischaracterized, falsified, inflated, and multiple claims, and recommends automated solutions, clear policies, and regular audits to prevent fraud.

Nov 25Mon
  1. SAP Concur Blog

    SAP Concur Publishes Best Practices Guide for Efficient Expense Audits

    SAP Concur published a blog on November 25, 2024, offering best practices and checklists for expense audits. It cites data that 13% of misappropriation fraud comes from expense reimbursement schemes, with median losses of $50,000. It recommends auditing every expense or focusing on high-risk areas such as cash purchases and frequent travelers; auditing before approval; mandating corporate cards; and integrating AI for compliance checks. It also lists success stories from Uber, PETRONAS, Penn State University, and Chobani.

Nov 19Tue
  1. SAP Concur Blog

    Research Shows Public Sector Faces Challenges Modernizing Travel & Expense Management

    SAP Concur published a blog on November 19, 2024, citing Wakefield Research to reveal challenges public sector organizations face in travel and expense management. Data shows 29% of healthcare organizations still rely on manual data entry, higher education institutions spend 64 days processing vendor payments, 38% of state and local government T&E solutions fail to meet regulatory requirements, 99% of aerospace and defense contractors face security mandates but nearly a third of systems fall short, and 100% of energy and utilities organizations face new security mandates but 34% acknowledge current solutions are inadequate.

Oct 14Mon
  1. SAP Concur Blog

    SAP Concur: Modernizing T&E Management in State and Local Government

    SAP Concur published an article on modernizing travel and expense (T&E) management in U.S. state and local government agencies. It notes that many agencies still rely on manual processes and outdated systems, leading to higher error rates, delayed reimbursements, increased costs, poor budget visibility and compliance issues. Modernization can deliver cost efficiency, resource optimization, enhanced transparency and improved employee satisfaction. The article stresses change management and offers strategies including communication, training, emphasizing automation as support rather than replacement, and personalized engagement.

Sep 25Wed
  1. SAP Concur Blog

    SAP Concur: The Development of Verify, a Thoughtful Automation Tool

    SAP Concur published an article on the development of Verify, its AI-powered expense audit tool. It cites ACFE data that organizations lose an estimated 5% of revenue to fraud annually, and a 2022 survey showing 89% of business travelers submitted at least one expense they weren't sure complied with company travel policy. SAP Concur introduced Policy Audit and Receipt Audit over a decade ago, which evolved into Intelligent Audit and then Verify. Verify can audit 100% of expense reports based on configurable rules, with a 24/7 team of auditors confirming when AI is unsure. The article also notes nearly one-third (32%) of occupational frauds are associated with a lack of internal controls.

Jul 17Wed
  1. SAP Concur Blog

    Five must-have spend management features for business transformation

    A SAP Concur blog post outlines five features that business transformation leaders consider must-haves for a future-forward spend management solution: a mobile app for employees on the go, a smart dashboard for real-time spend visibility, versatile data integration and compatibility, scalable architecture, and customer support with a knowledge base. It says best-in-class mobile apps use AI and machine learning to extract receipt details from photos, import and categorize corporate card transactions, and flag non-compliant expenses, and stresses seamless integration with CRM, ERP, and accounting systems.

Jul 10Wed
  1. SAP Concur Blog

    A beginner's guide to business compliance: tax digitization, ESG, AI, and data security

    A SAP Concur blog post, produced with Accenture, examines internal and external compliance areas for businesses, including tax digitization, ESG, AI, cybersecurity, and internal spending. It cites data that 77% of business leaders say detecting and managing risk is harder than ever and 72% say their risk management capabilities haven't kept up. It suggests spending and tax management solutions can streamline global processes and identify taxable spend and reclaimable VAT.

Jul 2Tue
  1. SAP Concur Blog

    Best practices for easing tax compliance and expense reporting for SMBs

    A SAP Concur blog post offers best practices for SMB tax compliance, including unifying expense and invoice systems, adopting digital tools and automation, recognizing the tax implications of remote work, building a culture of compliance, and teaming up with a trusted partner. It says SMBs face inefficient expense tracking, time-consuming tax document management, missed filing deadlines, and cash-flow difficulties, which can lead to fines and fraud risks.

Jun 24Mon
  1. SAP Concur Blog

    SAP Concur: Automated T&E Can Balance People, Business and Sustainability

    A SAP Concur blog post says business travel must balance employee, business and environmental needs, and that an automated spend management system can clamp down on out-of-policy spend while giving employees more autonomy. It cites data: 90% of senior finance leaders agree their key task is to prepare for the unexpected; 67% of business travelers say travel is critical for career advancement; 88% were forced to take unanticipated steps in the past 12 months due to delays, cancellations or re-routing; and 92% would decline a trip for safety, social or environmental concerns or work-life balance impact. It also presents Campari Group, KUKA and Standard Chartered Bank cases using SAP Concur to…

Jun 7Fri
  1. SAP Concur Blog

    SAP Concur: Essential Financial KPIs for Strategic Spend Analysis

    A SAP Concur blog post outlines essential financial KPIs for travel and expense (T&E) spend analysis, including total spend, category spend breakdown, supplier performance, traveler behavior, cost per trip, compliance rate, report cycle time and ROI. It says KPIs can improve spend visibility, cost control, process efficiency and decision-making. It also cites the Analysis Mason 2022 study: solutions like SAP Concur helped organizations achieve a 28% reduction in excess mileage claims, a 26% decrease in budget overspending and a 26% increase in tax reclaim.

  2. SAP Concur Blog

    SAP Concur: The Power of Spend Analysis and How to Implement It

    A SAP Concur blog post says that amid economic uncertainty and inflationary pricing, finance leaders are seeking more efficient spend management strategies. A SAP Concur study shows 90% of global senior finance leaders said there is a critical need to prepare their businesses for the unexpected. The post covers the definition, benefits and implementation steps of spend analysis, including defining objectives, identifying data sources, centralizing data, cleansing and normalizing data, categorizing spending, analyzing and monitoring, and acting on findings. It also recommends taxonomies such as UNSPSC or ECLASS and emphasizes automation and cross-functional collaboration.

Jun 4Tue
  1. SAP Concur Blog

    SAP Concur: Benefits of Virtual Cards for Business and Travel Expense Management

    A SAP Concur blog post explains virtual corporate cards—digital payment methods that exist only online—for online transactions and accounts payable. It says virtual cards can streamline financial processes such as credit card reconciliation and cash flow management, enhance security through single-use card numbers, customized controls and compliance records, and optimize travel expense management through simplified booking, automated reporting and policy compliance. It also says virtual cards can speed invoice payments, reduce errors and strengthen vendor relationships.

  2. SAP Concur Blog

    SAP Concur: Purpose, Benefits and Preparation for External Audits

    A SAP Concur blog post explains external audits—independent assessments of financial statements, records and internal controls by third parties—to validate process accuracy and identify improvement areas. It says external audits can enhance financial transparency, ensure compliance, validate internal controls and support decision-making. It lists audit steps including planning and preparation, data collection and review, evaluation of internal controls, substantive testing, reporting and recommendations, and follow-up and remediation. It notes 94% of executives agree advanced technology can promote audit quality, and automating internal audit processes is 36% more efficient for expense repo…

May 2Thu
  1. SAP Concur Blog

    How AI Travel Planners Are Revolutionizing Business Travel

    SAP Concur describes how AI travel planners are used in business travel. The article says AI travel planners use algorithms and machine learning to analyze large datasets and offer personalized recommendations, continuously learning from real human feedback. Applications include automating flight, hotel, and rental car bookings through AI-powered travel management platforms; maintaining compliance with corporate travel policies while minimizing manual effort; simplifying expense management with AI-driven systems; and using predictive analysis to optimize travel plans, reduce expenses, and provide real-time insights to address security threats or health concerns. The article also notes AI vi…

Apr 16Tue
  1. SAP Concur Blog

    What Is Fraud Prevention? Key Points for Corporate Expense and Travel Fraud Control

    SAP Concur explains fraud prevention in practice. The article says fraud prevention cannot be a check-the-box exercise and must go beyond simple compliance with proactive strategies to reduce risk; many organizations lack the right policies and processes because they trust employees or haven't had a major issue yet, and too often such companies are experiencing fraud but failing to uncover it. Citing ACFE, the article says 5% of the typical organization's annual revenues are lost to fraud, and 86% of fraud cases involve asset misappropriation, including padding travel and expense claims. Measures include enterprise-wide risk assessment (EWRA), segregation of duties, authorization controls,…

  2. SAP Concur Blog

    What Is System Integration and What Are Its Advantages?

    SAP Concur explains system integration and its advantages. The article says that with more tech tools and rapid cloud adoption, tech stacks have become increasingly complex, making it essential that everything connects properly and works consistently. System integration combines different systems and applications into a cohesive workflow, making data sharing easier and ensuring accuracy across the organization. Benefits listed include enhanced efficiency (eliminating manual data entry, reducing duplication, automating repetitive tasks); improved decision-making (real-time access to data from different sources); cost savings (reducing operating expenses, eliminating redundant systems); compl…

Apr 12Fri
  1. SAP Concur Blog

    Reduce Fraud with Technology, Policy, and Other Tools You Have

    SAP Concur explains how to prevent and detect expense fraud. The article says 62% of organizations report financial losses from fraud within the last three years, and that preventing internal and external fraud and building compliance go hand in hand. It outlines four steps: update spending policies to clearly reflect current business needs and communicate them through automated travel and expense solutions; use automated T&E technology to deter fraud, such as integrating credit card data, applying automated audit rules, requiring electronic receipts, and supporting external audit programs; monitor and analyze spend data with reporting tools to spot patterns such as duplicate expenses; and…

Apr 8Mon
  1. SAP Concur Blog

    Efficiently Using Data Analytics in the Auditing Process

    SAP Concur discusses the use and challenges of data analytics in expense audits. The article says expense audits are essential to control spend and ensure financial health, and integrating data analytics is revolutionizing the task; studies indicate data analytics enhances audit quality by providing deeper insights and identifying potential risks more effectively. It also notes challenges: the need for specialized skills, longer hours spent on analysis, disruption to traditional audit processes, and increased employee workload, exacerbating CPA staffing shortages and raising stress among travel managers. SAP Concur research found 47% of global travel managers say their role is more stressfu…

Apr 2Tue
Mar 29Fri
Mar 26Tue
Mar 13Wed
  1. SAP Concur Blog

    How Receipt Scanners Increase Financial Efficiency

    A SAP Concur blog explains the role of receipt scanners in expense management. A receipt scanner is a hardware or software tool that converts paper receipts into digital documents via image capture or scanning, with mobile scanning software using smartphone or tablet cameras. Benefits include OCR reducing manual entry errors, cloud-based workflows speeding approvals, improved employee satisfaction, integration with financial systems, enhanced compliance and auditing, and reduced paper use. Selection considerations include hardware versus software, resolution, portability and integration.

Mar 12Tue
  1. SAP Concur Blog

    SAP Concur and Mastercard Partner to Simplify Expense Reports

    SAP Concur announced a new partnership with Mastercard to simplify the expense process. Through a new integration, purchases made on Mastercard corporate cards are captured and automatically populated in Concur Expense, with users alerted immediately if additional information is needed. The integration will be available to select customers globally starting in Q2 2024, and customers can continue banking with preferred partners and utilizing existing card programs. The partnership also includes spending controls and restrictions to encourage expense policy compliance.

Feb 28Wed
  1. SAP Concur Blog

    How to Do an Expense Report: Steps and Solutions for Effective Expense Reporting

    SAP Concur published a guide on how to do an expense report, covering steps such as collecting receipts and recording date, vendor, expense category, taxes, and receipt images. The article notes that travel-related expenses at small and medium businesses increased 178% in 2022, and discusses templates, tool choices, and expense fraud risk, stating that around 5% of a typical organization's annual revenue is lost to fraud.

  2. SAP Concur Blog

    What Is Per Diem and How Does It Work for Business Travel?

    SAP Concur published an article explaining what per diem is and how it works, covering three common expense categories: lodging, meals, and incidentals. The article describes fixed allowances and reimbursable allowances, as well as a mixed model, and notes that many organizations base rates on federal per diem rates published by the GSA or IRS, with the U.S. Department of State providing benchmarks for international travel. It also discusses pre-approvals, advances, international compliance configurations, and the benefits and limitations of per diem.

Feb 27Tue
  1. SAP Concur Blog

    What Is an Itemized Receipt and Its Role in Reimbursement

    SAP Concur published an article explaining what an itemized receipt is—a receipt detailing each line item of goods or services from a transaction—and comparing it with regular receipts in terms of itemization, expense tracking, reporting, and auditing. The article lists common itemized expense types such as meals, hotel stays, car rentals, air travel, and office supplies, and explains when itemized receipts are required, including employee reimbursements, tax deductions, government contracting, and external audits. It also discusses the role of itemized receipts in reducing expense fraud.

Feb 22Thu
  1. SAP Concur Blog

    SAP Concur Launches Global Tax Management Solutions Amid E-Invoicing Mandates

    SAP Concur has launched global tax management solutions to help companies keep up with rapidly evolving tax regulations. The solutions support various phases of the tax management process, from expense report creation to approval, payment, and reconciliation, and leverage AI and machine learning to maximize tax recovery. Digitized receipts and e-invoice mandates are already in place in countries such as China, Japan, and Mexico. SAP Concur's solutions currently support France, Spain, Japan, China, Mexico, Australia, and New Zealand, with support for Portugal, Belgium, and Switzerland coming soon.

Feb 1Thu
  1. SAP Concur Blog

    SAP Concur Explains Purchase Requisition Process to Streamline Financial Workflow

    SAP Concur published an article explaining the definition, process, and benefits of purchase requisitions. A purchase requisition is a formal internal request created before a company buys goods or services, helping increase visibility into spend before it happens. The article outlines seven fundamental steps, from creating the requisition and obtaining approvals to inventory verification, purchase order generation, and invoice payment. It notes that automating purchase requisitions can improve efficiency, save costs, reduce fraud, increase transparency, enhance accountability, and reduce duplicate orders.

  2. SAP Concur Blog

    SAP Concur Releases Six Best Practices for Expense Reimbursement Policies

    SAP Concur published an article outlining the importance of strong expense reimbursement policies and six best practices. These include defining qualifying reimbursements, requiring receipts, reducing paperwork, setting submission deadlines, creating an approval workflow, and including quality and compliance audits. The article notes that clear policies protect both employees and the company, reduce the risk of noncompliant spend, and improve reimbursement efficiency.

Jan 8Mon
  1. SAP Concur Blog

    SAP Concur eBook Explains Six Ways Automation Fuels Business Growth

    SAP Concur released an eBook, "6 Ways to Grow Your Business with Spend Management Automation," explaining how intelligent travel, expense, and invoice solutions address current challenges and prepare for growth. The six ways include maximizing automation and closing visibility gaps; tracking and responding to spending to stay ahead of cash flow; empowering flexible and on-the-go work; encouraging compliance and managing risk; making sustainability part of the process; and growing the business with spend data. It says end-to-end automation limits spending falling through process and system gaps, and AI flags problems and cuts off tax issues.