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Jan 26Thu
  1. SAP Concur Blog

    6 Questions to Ask When Incorporating Duty of Care into Your Travel Program

    A SAP Concur blog post notes that employee wellness has taken center stage, and duty of care—an organization's legal obligation to protect employees from harm—has become a strategic tool. The article poses six questions to help incorporate duty of care into travel programs: how employees book, where they purchase, when they book, what ground transport they use, how safe the destination is, and how to improve. It emphasizes that increasing booking tool adoption, encouraging corporate card use, booking earlier, increasing rideshare use, reviewing destination risk, and establishing a cross-functional task force can enhance employee safety, satisfaction, and business continuity.

  2. SAP Concur Blog

    Digging Into Essentials of Automated Expense Management

    A SAP Concur blog post cites a 2022 Analysys Mason study finding that nearly half of finance leaders worldwide say fraud and risk management are their biggest challenges, and 44% cannot make informed decisions due to lack of timely financial information. The article highlights that manual expense management is costly, while automated solutions can mitigate fraud and noncompliance risks and improve productivity and profitability. The study estimates a T&E solution saves 13 hours weekly per finance or accounting team member. One customer reports spending 65% less time processing expense reports. 72% of businesses believe digital transformation is key to growth.

  3. SAP Concur Blog

    Save Costs on Ground Transportation Spend with Rideshare

    A SAP Concur blog post suggests companies can save on ground transportation costs and improve employee safety by increasing rideshare use. It advises reviewing rideshare expense and insurance policies, checking rideshare configuration in Concur Expense, and analyzing year-over-year rideshare spend percentages. Best practice percentages range from 38% to 87% depending on industry. A formula is provided to estimate potential savings: (taxi median rate – rideshare median rate) × (25% of total taxi transactions). Encouraging rideshare gives employees autonomy, location-sharing ability, and reduces carbon emissions.

Jan 11Wed
  1. SAP Concur Blog

    We Answer: What Are Expense Reimbursements? And Other FAQs.

    A SAP Concur blog post answers common questions about expense reimbursements, including: what is an expense reimbursement, what expenses are reimbursable, whether receipts are needed, how to pay reimbursements, reimbursement timelines, whether reimbursements count as income and are taxable, and alternatives. It emphasizes that reimbursement amounts should exactly match expenses, receipts are non-negotiable for IRS audits, and reimbursements are not considered income for employees. Alternatives include advances, per diems, corporate cards, and purchasing cards.

  2. SAP Concur Blog

    We Answer: What Are Expense Reports? And Other FAQs.

    A SAP Concur blog post answers common questions about expense reports, including: what is a travel expense report, what is an income and expense report, what should an expense report include, whether receipts are needed for every expense, who approves expense reports, what to do if an invalid or personal expense is found, and how to create an expense policy. It emphasizes that expense reports are the best way to manage and track employee business expenses, and receipts are non-negotiable for IRS audits. SAP Concur offers a free customizable expense policy template.

Jan 10Tue
  1. SAP Concur Blog

    Highlights from Fusion Exchange DC 2022 for Regulated Industries

    A SAP Concur blog post summarizes highlights from Fusion Exchange DC 2022, an event for regulated industries including federal, state and local governments, higher education, government contracting, utilities, and healthcare. Attendees discussed travel, expense, and accounts payable challenges and shared best practices. Topics included return to travel, expense reconciliation, sustainability, change management, travel safety, data & reporting, auditing, cost control & compliance.

Dec 19Mon
Dec 13Tue
  1. SAP Concur Blog

    SAP Concur Shares Methods to Increase Expense Audit Efficiency

    A SAP Concur blog post discusses how to improve the efficiency of corporate expense report auditing. Citing an IDC report, it states that automating the audit process can make expense report intake and handling 36% more efficient, reduce report completion time by 43%, and result in 65% more policy-compliant expense reports. The article recommends best practices such as reducing internal auditor effort, increasing data entry accuracy, using data to identify improvement opportunities, employing pre-authorized requests, reducing exceptions, improving first-pass ratio, increasing card adoption, and providing ongoing training.

Dec 12Mon
  1. SAP Concur Blog

    SAP Concur Predicts Greater Integration and Connection in Expense Management in 2023

    A SAP Concur blog post predicts a marked shift in how workplace tools connect and integrate from 2023 into 2024. Citing an early 2022 SAP Concur pulse survey, it notes that 57% of U.S. finance managers use multiple applications, and 17% use multiple applications with no integration. Additionally, 86% of business travelers reported their company had been delayed in reimbursing expenses at least once in 2021, and 89% said delays impact their personal finances. The article argues that more integrated travel and expense solutions will provide better spending visibility, more efficient finance processes, and ultimately faster reimbursements.

Nov 30Wed
  1. SAP Concur Blog

    SAP Concur Shares Ways for Utilities and Energy Companies to Improve Employee Experience

    A SAP Concur blog post discusses how utilities and energy companies can improve employee experience. It cites Gartner's prediction that employee turnover will be 50% to 75% higher than companies have previously experienced; Gallup data showing it costs up to two times an employee's annual salary to replace them; 78% of employees strongly believe their employer is responsible for helping them increase job satisfaction and well-being; and 34% of employees expect a seamless technology experience but feel they don't have one. The article recommends improving satisfaction with enterprise applications, automating expense reporting and approval processes, and automating mileage capture to enhance…

Nov 4Fri
  1. SAP Concur Blog

    IDP Education Streamlines Spend Management with SAP Concur and Ariba

    IDP Education, a global international education services provider, deployed SAP Concur Expense and Travel solutions to address inconsistent purchase-to-pay processes across multiple platforms. It became the launch customer to integrate SAP Ariba purchasing with Concur Invoice for payment processing. The nine-month project was completed in three phases, with the final phase managed remotely due to COVID-19. Within a year, user feedback was positive: purchase orders created in Ariba map to Concur Invoice, Invoice Capture uses AI to eliminate manual entry, and mobile access plus audit trails improve accuracy and timeliness of payments.

Oct 25Tue
  1. SAP Concur Blog

    SAP Concur Market Strategy Head Returns, Focuses on Platform Modernization

    Christopher Juneau returns to SAP Concur as Head of Market Strategy, his second stint after first working at Concur in 2001. He notes SAP is ranked #1 in T&E technology with 49% market share and Concur Travel is the largest OBT. He cites survey data: 94% of business travelers plan to reduce environmental impact in the next 12 months, and 92% want sustainability info in booking tools. SAP Concur is making a significant platform modernization investment, with Concur Travel evolution through 2023 to deliver consumer-grade UX, sustainable travel options, improved policy compliance, and intelligent integrations.

Oct 4Tue
  1. SAP Concur Blog

    Modernizing County Expense Systems: How Automation Improves Efficiency and Compliance

    Many county governments still use manual or paper-based expense reimbursement processes, leading to inefficiencies and lack of transparency. Manual systems are slow, error-prone, and more susceptible to fraud. Automating expense processes can speed up cycle times, eliminate human error, reduce fraud, and provide clear visibility into expenses. The article outlines benefits in spend management, control and compliance, and employee experience, and recommends SAP Concur solutions to help counties modernize their expense systems.

Oct 3Mon
  1. SAP Concur Blog

    Four Steps to Increase Expense Policy Compliance

    The article notes that policy violations for excessive personal expenses rose 21.8% from 2020 to 2021. It recommends four steps to improve expense policy compliance: review and refine expense categories (the 'Other' and 'Miscellaneous' categories ballooned to over 60% of spending from 2019 to 2021); write a more effective reimbursement policy; automate expense reports and reimbursements (SAP Concur customers reported 43% less time to submit, 65% more compliant claims, 50% less time to reimburse); and analyze expense data to inform business growth.

Sep 28Wed
  1. SAP Concur Blog

    The Busy Person's Guide to Spend Management Automation

    This article rounds up five spend management automation resources: a 3.5-minute video on building a business case for expense management automation; an updated expense policy guide and template; a KPI scorecard to measure spending program success; an expense automation solutions buyer's guide; and an accounts payable automation buyer's guide. These resources aim to help busy finance professionals quickly learn about automation and improve efficiency.

  2. SAP Concur Blog

    Automated Mileage Tracking Solutions: Drive and Motus FAVR

    The article introduces two mileage tracking solutions integrated with Concur Expense: Drive and Motus FAVR. Drive, part of the Concur mobile app, uses phone sensors and GPS to measure distance, suitable for drivers reimbursed on a fixed per-mile rate; it can automatically or manually track trips and adds them to a draft expense claim in Concur Expense. Motus FAVR, an SAP Concur-endorsed app, is for U.S. employees driving over 5,000 miles annually, using a fixed and variable rate (FAVR) model that accounts for location, vehicle type, and other factors, tracking miles in real time and automatically generating expense reports.

Sep 16Fri
  1. SAP Concur Blog

    Take the Risk and Confusion Out of Tax Compliance

    The article notes governments are seeking new tax revenue, exposing businesses to compliance risks including fines and penalties. Global potential VAT reclamation is $74.9 billion, but 54% of VAT goes unclaimed annually. Compliance requirements span over 150 countries, challenging finance teams. SAP Concur offers Concur Benefits Assurance and Concur Tax Assurance by Blue dot, using AI and machine learning to automatically track, report, and calculate taxable benefits, optimize tax data integrity, help companies keep up with regulatory changes, avoid audits and penalties, and ensure VAT-eligible expenses are not left unclaimed.

Sep 9Fri
Sep 7Wed
Aug 23Tue
  2. SAP Concur Blog

    Spend Compliance Challenges for Utility and Energy Companies

    An SAP Concur blog post notes that utility and energy companies must comply with municipal, state, and federal regulations, including those of the Federal Energy Regulatory Commission (FERC), yet many still rely on multiple outdated, on-premises legacy financial systems to maintain and audit employee spend data. This makes it hard to see how money is spent and by whom, review and control spend before it happens, enforce compliance with spend policies and financial regulations, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, waste, and abuse. The post recommends modernizing and automating systems to insert controls at the point of purchas…

Aug 18Thu
  1. SAP Concur Blog

    T&E Policy: Easy to Write, Hard to Get Followed

    An SAP Concur blog post argues that the key to an effective travel and expense (T&E) policy is not getting people to read it but getting them to actually do it. It notes that cramming in all the rules, regulations, and restrictions senior executives want does not guarantee anyone will follow, understand, or even read them. The post suggests organizations ask whether current policies are flexible enough to meet ever-changing governmental requirements and fast-moving health restrictions, whether they adequately address traveler safety and wellness, and whether sustainability is included. SAP Concur also released an eBook on writing effective T&E policy, covering how to get C-suite buy-in, est…

Aug 16Tue
  1. SAP Concur Blog

    Automated Spend Management for Higher Education and K12 Schools

    An SAP Concur blog post notes that higher education institutions and K12 schools must comply with a variety of government laws, regulations, and oversight, yet many have multiple outdated, on-premises legacy finance systems containing faculty, staff, and sometimes student spending data. Before this data can be used, it often must be manually combined in a spreadsheet, making it hard for schools to see how money is spent and by whom, review and control spend before it happens, enforce spend policy compliance, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, abuse, and waste. The post recommends modernizing and automating systems to insert…

  2. SAP Concur Blog

    Spend Compliance Challenges for City and County Governments

    An SAP Concur blog post notes that city and county finance teams must comply with various government laws and regulations, yet many state and local government organizations have multiple outdated, on-premises legacy finance systems containing employee spend data. Before this data can be used, it often must be manually combined in a spreadsheet, making it hard for organizations to see how money is spent and by whom, review and control spend before it happens, enforce spend policy compliance, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, abuse, and waste. The post recommends that state and local government organizations modernize and aut…

Jul 18Mon
  1. SAP Concur Blog

    SAP Concur Named 2022 Top-Rated Expense and Travel Management Software by TrustRadius

    SAP Concur announced that Concur Travel & Expense has again been named a Top-Rated Expense Management Software in both the Expense Management and Travel Management categories by TrustRadius, and earned the 2022 Most Loved Award. The awards are based entirely on customer feedback, drawing on 800+ verified user reviews that highlight budget visibility, mobile receipt capture, time savings, and integration with productivity tools.

  2. SAP Concur Blog

    Getting Clarity and Compliance as Spending Policies Shift

    A SAP Concur blog post notes that remote work and disrupted travel led companies to shift spending policies, while supply-chain chaos and inflation further clouded the policy picture. SAP Concur research shows the spending violation rate increased last year and excessive personal expenses jumped nearly 22%. The post recommends automation, AI, and machine learning to strengthen auditing, guide employee compliance, and adapt to policy changes.

  3. SAP Concur Blog

    Viable for VAT? Blue dot on Domestic and Foreign Tax Compliance

    A SAP Concur podcast conversation with Dr. Mark Stirling of Blue dot discusses the complexity of domestic and foreign VAT reclaim. Blue dot finds 23% of expense reports have incorrect tax information, and about 100 VAT rule changes occurred across multiple countries. The discussion also covers the post-pandemic rise of non-trip spend from under 5% to 25%, and the tax treatment of taxable employee benefits and bleisure travel.

Jul 9Sat
  1. SAP Concur Blog

    Employee Experience, Evolved: An SAP Concur Podcast Conversation with EY About the Power of Employe…

    In an SAP Concur podcast, Andrew Walker and Crystal Schoenhals from EY discuss using employee sentiment data to improve employee experience. They note that top reasons employees leave include total compensation, flexibility, benefits, and well-being. Collecting sentiment data must be operationalized and ongoing, not a one-time survey. They advise organizations to proactively understand employee needs and close gaps to retain talent.

Jul 8Fri
  1. SAP Concur Blog

    What Are Business Expense Categories and How Can You Improve Them?

    This SAP Concur blog post discusses the importance of business expense categories (expense types) and offers three best practices for optimizing expense management: refining existing categories, unpacking the 'Other' or 'Miscellaneous' category, and aligning policies with categories. It cites Penn State University reducing expense types from 1,000 to 200 without losing transparency.

Jul 1Fri
  1. SAP Concur Blog

    Government Contract Travel Expense Compliance and Audit Essentials

    SAP Concur partner NeoSystems outlines that government contract travel cost reimbursement is governed by FAR 31.205-46, requiring contractor procedures to meet allowability requirements. Key compliance points include: combining visits within the same geographical area into a single trip; using the lowest customary standard coach airfare during normal business hours to the maximum extent possible; and coordinating travel to minimize trips to the same location. Concur Expense tracks GSA per diem rates, integrates with TMCs, and automatically separates unallowable costs.

Jun 29Wed
  1. SAP Concur Blog

    SAP Concur: Business Continuity Planning Lessons from COVID-19

    SAP Concur blog interviewed experts from TransferMate and Taxback Group on how companies can create effective disaster recovery and business continuity plans. Experts recommend starting with existing controls, conducting a business impact assessment, testing recovery capabilities, and ensuring executive involvement. The article stresses acting early, continuous communication, and leveraging technology to improve remote operational agility.

  2. SAP Concur Blog

    Going from Excellent to Astounding in Higher Education Tech: Penn State University and Huron

    An SAP Concur podcast conversation highlights Penn State University's collaboration with Huron to innovatively use Concur Request to manage corporate and P-Card spend, enabling pre-approval before expenses are incurred. Penn State University has been a pioneer in expense management technology since the 1980s and reconnected with Huron through the SAP Concur higher education community. Outcomes include reducing over 500 expense GL accounts to under 200, simplifying ERP migration, and reducing training needs for new tools because users were already familiar with the SAP Concur platform.

  3. SAP Concur Blog

    Become the Next MVP of AP

    The SAP Concur blog addresses accounts payable (AP) professionals, recommending continuous learning, peer networks, and industry events to sharpen skills and influence. It cites a survey of 500 finance and IT leaders at small and midsized firms, with nearly half (47%) saying the pandemic exposed inefficient business processes. It also introduces tools like Spend Impact Analyzer and promotes AP Recognition Week each October.

  5. SAP Concur Blog

    Mairs & Power: Utilizing Automation to Streamline AP Processes Through Concur Invoice

    SAP Concur published a case study on how investment advisory firm Mairs & Power automated its accounts payable processes by implementing Concur Invoice. The firm, with over $9.5 billion in managed assets, previously had its finance team bogged down by administrative tasks. After implementing Concur Invoice, Accountant and Financial Analyst Luke Odegaard gained an entire day every week back to focus on strategic growth. The company also gained better visibility into invoicing and expenses to support business decisions.

  6. SAP Concur Blog

    This Breaks All the Rules: Compliance as a Growth Enabler

    This SAP Concur blog post stresses that while pursuing growth, companies must adhere to expense policies and regulations. Compliance is not a necessary evil but essential to protect against overspending, fraud, and fines. It recommends using automation for real-time reviews, intelligent flagging, and analytics to build a culture of compliance, making compliant spending easier than non-compliant.

  7. SAP Concur Blog

    5 Costs to Uncover to Get Business Under Control and Drive Up Savings

    A SAP Concur blog post explores how businesses can control costs and drive savings by gaining a holistic view of spend data. It notes that employee-initiated spend is difficult to control and fragmented across channels, and timely consolidated reporting to departmental managers is crucial for managing actual spend against budget. Automating travel and expense processes is a critical first step but not the only action. Integrating all employee spending, from p-cards to invoices, helps align spending with strategic priorities, stay nimble, and redirect funds. SAP Concur solutions capture and consolidate all travel, expense, and invoice data, providing real-time transparency to forecast costs,…

  8. SAP Concur Blog

    SAP Concur: A 90-Day Guide for New Finance Leaders

    A SAP Concur blog post offers a 90-day framework for new finance leaders, starting with understanding the company's finance processes and best practices. It recommends diving into the numbers and knowing spend, gathering primary reports such as the income statement, cash flow statement, balance sheet, budget vs. actual reports, annual reports, accounts receivable aging report, and current and past forecasts. If finance and accounting processes are automated, real-time data and a clear picture of day-to-day numbers should be available. It also advises learning industry financial best practices, proactively learning finance systems, understanding business fundamentals, and getting a handle on…

  9. SAP Concur Blog

    How Healthcare Organizations Integrate P-cards for Hands-off Processing

    A SAP Concur blog post notes that the integration of purchasing cards (p-cards) has freed organizations across industries from paper-based purchase orders. As p-card transaction volumes continue to grow, healthcare organizations are seeking more efficient ways to increase control and visibility over this spend category. Manually managing p-cards slows down the AP process, causes missed rebates, and can lead to waste, out-of-policy spending, and fraudulent activity. SAP Concur's Company Bill Statements solution simplifies and centralizes the p-card process, enabling purchase-to-general-ledger completion in days rather than weeks.

  10. SAP Concur Blog

    AI-Powered Assistants are Taking Business Travel by Storm

    A SAP Concur blog post notes that business travel has long faced challenges including logistics, expense compliance decisions, and expense report submission. It introduces how SAP Concur solutions use AI to simplify travel and expense experiences, citing a Forbes article showing how AI assistants help business travelers plan trips and offload financial decision-makers' busywork. Using fictional VP of Procurement Judy as an example, it shows AI can automatically develop itineraries, recommend hotels, provide built-in compliance policy queries, and AI-assisted auditing of 100% of expenses to speed up reimbursement.