JTB发布2026年度商务活动调查:投资与可持续发展并进
JTB对800名负责企业会议、活动和培训的人员进行了“2026年商务活动调查”。结果显示,线下活动需求持续高涨,作为企业重要沟通手段的地位稳固;企业越来越期待专业知识和投资以最大化活动成果;可持续发展已成为活动运营的重要主题,74.7%的企业正在实施或考虑相关措施,90%以上的企业愿意承担额外成本。
JTB对800名负责企业会议、活动和培训的人员进行了“2026年商务活动调查”。结果显示,线下活动需求持续高涨,作为企业重要沟通手段的地位稳固;企业越来越期待专业知识和投资以最大化活动成果;可持续发展已成为活动运营的重要主题,74.7%的企业正在实施或考虑相关措施,90%以上的企业愿意承担额外成本。
BCD Travel发布2026年第三季度《旅游市场报告》,内容涵盖全球经济风险情景、2026年全球航空客运量、美国空管延误、IATA 2025年全球旅客调查,以及针对旅客和差旅采购方的两项可持续发展调研。报告引用IATA截至7月的数据,显示中东冲突持续影响航空需求。
Hilton introduced the Home2 Suites by Hilton Clean Energy Prototype, an optional, scalable hotel design concept for new U.S. builds that combines all-electric systems, renewable energy and high-efficiency building technologies. Based on modeling across 13 U.S. cities, the design is expected to cut annual energy costs by 18% to 40%, improve energy efficiency by about 30% and reduce operational carbon emissions by roughly 440 metric tons. Hilton calls it its first zero-operational-emissions prototype made widely available to owners, supported by Hilton Supply Management's energy procurement program.
The European Commission proposed a common rating scheme for data centres on 21 September 2026, aimed at increasing transparency on their energy and water use and supporting their sustainable integration into Europe's energy system. The EU wants to triple its data centre capacity over the next five to seven years, but this growth could put extra pressure on electricity grids, water use and carbon emissions. The rating scheme will ensure transparent information about data centres' actual resource use.
The European Commission has proposed a common rating scheme for data centres to increase transparency on their energy and water use and support their sustainable integration into Europe's energy system. The scheme covers individual data centres with capacity above 500 kW and also their contribution to the grid, such as waste-heat reuse, added clean-energy generation capacity and flexibility. The Commission also launched a call for evidence and public consultation on minimum performance standards for data centres, closing on 14 December 2026. The Delegated Regulation now faces a two-month scrutiny period by the European Parliament and Council, with first sustainability labels expected in 202…
IATA will hold the fourth World Sustainability Symposium (WSS) in Brussels on 13-14 October 2026, focusing on policies and actions for aviation's net zero carbon by 2050. The agenda includes scaling SAF, policy harmonization, and innovation.
Agoda announced that electricity for its eligible IT infrastructure hosted at NTT Global Data Centers' Singapore facility is matched with 100% locally generated renewable energy certificates. The collaboration includes measures to reduce electricity use, achieving up to 16% energy savings for eligible workloads and approximately 40% cooling energy savings per server. This supports Booking Holdings' emissions-reduction targets.
BCD Travel and SQUAKE co-hosted a webinar providing a practical framework for corporate travel programs on Sustainable Aviation Fuel (SAF), covering understanding SAF, evaluating credibility (evidence, documentation, chain-of-custody), and communicating progress safely. Inga Bösl of Siemens Switzerland shared real-world experience implementing SAF in corporate travel.
At its annual gala in Chicago, the GBTA Foundation honored leaders and organizations driving sustainability and raised $83,250 to support the NextGen Program, which provides career scholarships for students. Winners included Sarah Martin from Amex GBT, Shirley Stroud from BCD Travel, Anna Rose Feinberg from Alo Index, and Meta and United Airlines. Dave Hilfman received the Luminary Award.
ACI World opened submissions for the 2026 ACI World Airport Innovation Awards on 31 March 2026, inviting airports worldwide to showcase innovation in passenger experience, operations and sustainability. Now in its sixth year, the awards cover four categories: passenger-related processes, operations and installations management, individual innovation leadership, and airports handling 5 million passengers or fewer annually. Submissions close on 16 June 2026 and will be judged by an international expert panel; winners and top-five finalists per category will be announced at the ACI Airports Innovate event in Barcelona from 23 to 25 November 2026.
Based on interviews with five corporate travel leaders, SAP Concur summarizes 2025 business travel trends and challenges. Economic and regulatory uncertainty led to unpredictable flight and lodging prices in some markets and tighter budgets; organizations used automation and AI to improve spending visibility, with Michigan State University identifying about 500 hotel nights eligible for tax reimbursement using booking and reporting tools. Communication and relationship-building were seen as essential, including collaboration with HR, finance, suppliers and TMCs. Sustainability, virtual payment cards and NDC remained priorities, with virtual cards facing rising costs and digital wallet incom…
A SAP Concur blog post discusses the definition and implementation of sustainable growth, emphasizing a balance of environmental, social, and economic considerations. It notes that the Sustainable Growth Rate (SGR) measures a company's maximum growth without financial leverage, and describes how SAP Concur solutions support sustainable development in travel and expense management through automation, green labels, and carbon budgets.
SAP Concur announced that the new Concur Travel has become the first online booking tool to integrate emissions calculations assured to the ISO 14083 standard, made possible through a partnership with Thrust Carbon. ISO 14083 provides a single, globally recognized framework for calculating greenhouse gas emissions across all transportation modes and aligns with climate initiatives such as the EU's Corporate Sustainability Reporting Directive (CSRD). CSRD mandates emissions reporting for over 50,000 companies globally starting in 2025. The GBTA 2024 Sustainability Benchmark found an average sustainability maturity score of 1.3 out of 5 across 241 assessed organizations.
A SAP Concur blog post notes that 72% of energy and utility companies still rely on manual processes for travel and expense (T&E) management. Industry research shows 45% of sector leaders are prioritizing advanced T&E solutions to address evolving regulatory requirements, while 41% are focusing on supporting sustainability initiatives. Digital T&E management can achieve a 54% reduction in travel booking time, 43% improvement in expense report processing, and 50% acceleration in reimbursement cycles. The article also discusses FERC compliance requirements and change management strategies.
The second article in the SAP Concur and Financial Times series explores how companies can make sustainability progress measurable through technology. It notes that hundreds of sustainability regulations and initiatives have been established globally, and companies face pressure to shift from a shareholder model to a stakeholder model. According to the 2024 SAP Concur Global Business Travel Survey, around 29% of business travelers and 33% of travel managers said their company is more focused on increasing sustainable travel options than meeting employee flexibility expectations or cutting travel costs. The article emphasizes that data collection and analysis are key to measuring sustainabil…
SAP Concur has released free policy templates for travel, expense, invoice, and sustainability to help companies design and update policies. The article notes that effective policies should be concise, clear, easily locatable, and explain the policy's purpose and who it affects. Templates cover travel policy (balancing cost and traveler needs), expense policy (defining processes and non-compliance consequences), invoice policy (customer-facing processes), and sustainability policy. SAP Concur suggests companies regularly update policies as conditions change.
SAP Concur published an article discussing the key role of corporate travel managers. It notes that travel and expense (T&E) can account for 8% to 12% of an organization's spending, nearly two-thirds of companies face increasing pressure to manage costs, and three-quarters say travel is important or very important to managing customer relationships and obtaining new business. Corporate travel managers impact business by building strategic policies, optimizing travel arrangements, making data-driven decisions, aligning with sustainability initiatives, integrating technology, and enhancing employee productivity.
SAP Concur published an article providing a template and best practices for building sustainability into travel policies. The article notes that nearly 2 in 5 travel managers expect their policies to change in the next 12 months to comply with sustainability goals. The template covers the full process from enlisting support, building knowledge, considering diversity and inclusion, to employee engagement and supplier assessment. Specific recommendations include limiting trips of two days or less, encouraging videoconferencing, directing travelers to lower-emission flights and trains, prioritizing greener accommodations within walking distance, and avoiding luxury hotels and resorts. The arti…
An SAP Concur blog post notes that as new ESG disclosure rules, including those from the U.S. SEC, take shape beginning in 2024, companies face compliance pressure. An SAP Concur-commissioned Forrester survey found 60% of decision-makers identified sustainability as a critical or high priority, but only 45.7% of professionals in a Deloitte poll were confident in meeting new requirements. The article cites PwC Italia, which reduced CO2 emissions by 53% from 2019 to 2022 after standardizing its T&E process with SAP Concur solutions.
SAP Concur's 2023 Global Business Travel Survey found 99% of surveyed parents are willing to travel for business in the next 12 months, but 44% of parents say they travel more than they'd like, versus 25% of non-parents. Parents are more likely to identify a threat to business travel (95% vs 86%), and more concerned about health and safety (48% vs 37%) and international or local conflicts (37% vs 27%). 62% of parents changed accommodations in the past 12 months because they felt unsafe, versus 36% of non-parents.
SAP Concur research shows nine in 10 CFOs agree their key task today is preparing the business for the unexpected. The upcoming CFO Insights Report: A New Role in Managing Uncertainty examines how growing uncertainty has pushed CFOs toward forecasting and risk management, covering investments in analytics and AI, sustainability reporting pressure, mid-size organization challenges, and the evolving CFO relationship with C-suite peers such as CHROs.
The SAP Concur App Center offers more than 300 applications and services to customers using its travel, expense, and invoice management solutions, covering payment providers, carbon emission trackers, trip planners, duty of care providers, mileage calculators, tax-recovery tools, ride sharing, ERP connectors, and major hotel chains, airlines, and car rentals. Apps fall into two broad types: fee-free user connections and fee-based enterprise applications.
The SAP Concur Conversations podcast features Nina Birger, VP of Climate Solutions at CHOOOSE, discussing how organizations can incorporate sustainability into business strategy. The conversation covers the ESG framework, the role and limits of carbon offsets, methodologies for measuring travel carbon emissions (including the Greenview Hotel Footprinting tool), the risks of greenwashing and greenhushing, and the value of sustainability in talent recruitment and retention.
The SAP Concur blog summarizes key takeaways from a podcast conversation between Nina Birger, VP of Climate Solutions at CHOOOSE, and Jeanne Dion, VP of the Value Experience Team at SAP Concur. The article covers the ESG framework, the importance of establishing a carbon baseline, travel carbon measurement methods, the risks of greenwashing and greenhushing, and the value of sustainability in employee recruitment and engagement.
A SAP Concur blog post suggests companies can save on ground transportation costs and improve employee safety by increasing rideshare use. It advises reviewing rideshare expense and insurance policies, checking rideshare configuration in Concur Expense, and analyzing year-over-year rideshare spend percentages. Best practice percentages range from 38% to 87% depending on industry. A formula is provided to estimate potential savings: (taxi median rate – rideshare median rate) × (25% of total taxi transactions). Encouraging rideshare gives employees autonomy, location-sharing ability, and reduces carbon emissions.
An SAP Concur blog post argues that the key to an effective travel and expense (T&E) policy is not getting people to read it but getting them to actually do it. It notes that cramming in all the rules, regulations, and restrictions senior executives want does not guarantee anyone will follow, understand, or even read them. The post suggests organizations ask whether current policies are flexible enough to meet ever-changing governmental requirements and fast-moving health restrictions, whether they adequately address traveler safety and wellness, and whether sustainability is included. SAP Concur also released an eBook on writing effective T&E policy, covering how to get C-suite buy-in, est…
In an SAP Concur community AMA recap, Ralph Colunga discussed travel policy and new trends. On New Distribution Capability (NDC), he said Concur offers NDC connections through Travel Fusion to multiple carriers including the Lufthansa Group, United Airlines, and American Airlines, and supports hundreds of low-cost carriers and 42 NDC direct airlines. On sustainability, he noted corporations elevated it to a top-tier focus over the past two years, recommending training so employees understand the impact of individual actions and considering rail instead of flying where available. On supplier direct booking (SDB), he argued the key is not control but transparency, with TripLink feeding direct…
SAP Concur announced a partnership with CHOOOSE to launch the CHOOOSE Climate App, now available on the SAP Concur App Center. The app integrates with Concur Travel and Concur TripLink to help organizations measure, reduce, and manage travel emissions. Travel managers can set carbon budgets and track performance via a live dashboard.
In this SAP Concur podcast, Kit Brennan, co-founder of Thrust Carbon, discusses carbon impact reporting, reduction, and education. Brennan emphasizes the importance of measuring and managing emissions, treating carbon accounting like financial accounting. The article also mentions upcoming reporting requirements from Defra, GHG, EPA, and the SEC.
SAP Concur released its fourth annual global business travel survey, covering 3,850 business travelers across 25 markets and 700 travel managers across seven markets. Findings show 61% of travelers say current travel schedules fall short of expectations, and 82% report companies returning to pre-pandemic levels with a 'more travel on fewer shoulders' approach. 91% consider flexible travel options essential for health and safety. Nearly a quarter of travelers not at ideal frequency would seek a new job if schedules don't improve. All surveyed travel managers expect their role to be more challenging in the next 12 months.
An SAP Concur podcast conversation with TCG discusses how organizations can travel more sustainably as business travel returns. TCG's Sally Crotty notes that Scope 3 emissions (greenhouse gas emissions generated by a company's value chain) were drastically reduced overnight during the pandemic, and that companies are now assessing their need to travel and changing policies. TCG takes a Total Cost of Ownership approach, with its TCO-TMPE® program comprising 18 components including sustainability. SAP Concur's Ryan Hamilton says the goal is not necessarily to travel less but to travel better, and notes SAP Concur solutions can help in four key areas: reporting, raising employee awareness, gui…
A survey of 1,000 U.S. business travelers commissioned by SAP Concur shows that 78% are satisfied with their company's pace of returning to pre-pandemic travel habits, but 55% are unhappy with their current amount of business travel. Flexibility remains a top priority, with 83% feeling more empowered to make travel requests than before the pandemic. Additionally, 88% are willing to take steps to reduce their environmental impact, such as choosing greener hotels or transportation. The survey also highlights the prevalence of discrimination during travel.
SAP Concur argues that after automating travel and expense (T&E) processes, organizations can further leverage travel data to advance sustainability. It recommends adopting booking systems that display carbon emissions per flight segment and promoting suppliers with sustainable practices. SAP Concur and its App Center partners such as Scope 5, Lyft, and auto rental companies can help track business-travel emissions, select flight or train routes based on carbon emissions, include hybrid options in car-rental selections, and provide carbon-neutral rides. Customers can also run reports to identify the travel categories with the highest carbon emissions and educate employees on reducing their…
SAP Concur podcast conversation with Thrust Carbon co-founder Kit Brennan discusses measuring carbon impact of travel and spend to set sustainability goals. Topics include carbon emission definitions, measurement methodologies, Scope 3 emissions, reporting standards (GHG Protocol, DEFRA, EPA), and the difference between carbon neutral and net zero. It emphasizes centralized data management and introduces SAP Concur's integration with Thrust Carbon, which automatically calculates carbon emissions from travel and expense data, including leakage.
SAP Concur's TripIt Pro launched a Carbon Footprint feature that shows travelers the carbon emissions for their flights, tracks annual flight emissions, and provides ways to offset environmental impact. Carbon emissions are calculated using the Greenhouse Gas Protocol, the same methodology used by European government agencies, taking into account distance, flight class, and environmental factors. Travelers can view carbon footprint on the flight detail screen in the TripIt Pro app and view annual emissions in the Travel Stats section. TripIt Pro, part of Concur TripLink, helps companies gain visibility into employee travel and fulfill duty of care responsibilities.
A SAP Concur podcast features TCG's Sally Crotty discussing corporate sustainability. The article divides ESG into social, economic, and environmental dimensions. Business travel can account for more than half of a company's carbon footprint. Travel represents 5% of global emissions, of which corporate travel makes up 30%, meaning roughly 1.5% of all global emissions is directly related to corporate travel. Sustainability goals have become key to attracting and retaining talent. Organizations like CDP and science-based targets can help companies disclose environmental impact and set emission reduction paths.
A SAP Concur blog post notes that U.S. companies are restarting domestic travel to varying degrees, while international travel remains business-critical and requires special approvals. Travel managers from Harman, ServiceNow, and Barclays, speaking at the SAP Concur Travel Industry Summit, said employees are eager to resume face-to-face interactions, but approval processes are stricter, involving senior management and security officers. Companies are enhancing communication through internal microsites, travel portal prompts, and personalized outreach, while integrating sustainability into travel policies. The role of travel managers has been elevated during the pandemic, taking on more resp…
SAP Concur announced that Amtrak will join the Concur TripLink ecosystem of suppliers, giving corporate customers better visibility and management of Amtrak bookings made through Concur Travel or directly via Amtrak's website or mobile app. In the future, TripLink customers will also be able to connect their Amtrak Guest Rewards account to their SAP Concur profile to earn points. Since its 2013 launch, TripLink has evolved into an ecosystem used by over 14,000 companies and over 11 million business travelers. Amtrak covers over 21,000 route miles across 46 states, the District of Columbia, and three Canadian provinces, operating over 300 trains daily to more than 500 destinations.
This SAP Concur blog post highlights the benefits of digital receipts for both businesses and the environment. It notes that most paper receipts are non-recyclable due to BPA or BPS coatings, and their production consumes millions of trees and billions of gallons of water annually. Adopting digital receipts simplifies receipt management, saves time and money, and improves employee satisfaction. SAP Concur offers tools to automatically integrate electronic receipts and digitize paper ones via mobile app photos. The article also mentions collaboration with the Japanese government to reform regulations and an e-receipt solution integrated with WeChat in China.
A SAP Concur blog post notes that sustainability has become a business fundamental, not just one metric among many. It cites Martin Biermann, Chief Product Officer at HRS, and mentions that 4 out of 5 travelers would rather work with an organization with a sustainability policy. The post recommends travel managers educate themselves on emissions metrics and use tools and policies to steer travelers toward greener travel and lodging choices.