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#差旅管理

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Jun 29Wed
  1. SAP Concur Blog

    How Businesses are Preparing for the Return to Travel

    A SAP Concur blog post cites Wakefield Research data: 32% of business travelers are excited about the return to travel, and 92% expect negative business consequences if they can't travel. The article outlines seven steps for traveling in the new normal: plan for continuous change, stay informed to stay agile, set up pre-trip approvals, help travelers make smarter and safer choices, build safety into pre-trip planning, help employees stay safe while traveling, and proactively manage the post-travel experience. It also cites data: 96% of business travelers think safety measures need to be in place before they travel again, and 18% say they'll look for another job if adjustments aren't made.

  3. SAP Concur Blog

    Delta Air Lines Goes Live with Concur TripLink Integration

    SAP Concur announces that Delta Air Lines integration with Concur TripLink is now live, allowing flights booked via delta.com and the Fly Delta App to be included in managed travel programs. SAP Concur is connecting nearly 500,000 SkyMiles member accounts with Concur Travel and Concur Expense. A GBTA and SAP Concur survey found 34% of travel managers currently incorporate supplier-direct bookings, and 37% plan to integrate within the next year.

  5. SAP Concur Blog

    SAP Concur: Travel Management — What's Keeping Finance Leaders Up at Night?

    A SAP Concur blog post discusses finance leaders' concerns about travel management. Citing a 2019 online survey of 50 CFOs conducted by BTN Group Content Solutions and sponsored by SAP Concur, it reports: traveler safety and well-being was the top concern for the largest share of respondents (44%), including 54% of CEOs and COOs; traveler satisfaction was also a top concern for CEOs/COOs (39%), HR leaders (33%), procurement executives (26%), and finance leaders (24%); controlling costs to align with budgets was a top concern for finance executives (44%), HR leaders (49%), and procurement executives (50%); and 34% of finance executives cited travel policy compliance as a high-priority concer…

  6. SAP Concur Blog

    Robots Won't Steal Every Job But Will Do the Parts No One Likes

    A SAP Concur blog post looks at how intelligent technology will affect travel and expense management: trips that book themselves, expense reports that write themselves, and data that analyzes itself. It cites data: 80% of business travelers rely on their phone to conduct business and 88% believe technology makes travel easier to navigate; 63% of business travel managers feel travelers' risk has increased and 52% fear it will rise more in the next year; 88% of CFOs point to T&E costs as a way to optimize working capital; and 49% of today's jobs will be affected by automation.

  7. SAP Concur Blog

    What's Holding SMBs Back from Automating Travel, Expense, and Invoice Management

    A SAP Concur blog post argues manual and spreadsheet-driven processes are costly and inefficient at any scale, with an even bigger impact on resource-constrained SMBs. It cites data: 26% use spreadsheets to manage expenses, 49% of small businesses still use handwritten records to track spend, accounting and finance staff spend 14% of their time each week processing invoices, 50% of SMBs say manual processes hinder cash flow visibility, 42% report invoice reconciliation errors, and 75% of finance leaders say their business often exceeds expense, travel, and invoice budgets. It groups reasons SMBs haven't automated into four categories and cites AMI-Partners data showing automation yields ave…

  8. SAP Concur Blog

    SAP Concur Predicts Supplier-Direct Bookings Will Continue to Increase

    SAP Concur published an article discussing the growth trend of supplier-direct bookings (SDBs) in the post-COVID world. It notes that pre-pandemic, SDBs were growing due to travel personalization, with suppliers offering 'book direct low-price guarantees' and applying extra fees for not booking directly. Post-pandemic, travelers prioritize flexibility and health safety, and SDBs are expected to continue increasing. The article emphasizes that transparency equals compliance, and SAP Concur solutions like Concur TripLink provide end-to-end transparency to help travel managers manage SDBs and improve travel program compliance.

  9. SAP Concur Blog

    SAP Concur: Managing the Surge of Unused Tickets Post-Pandemic

    An SAP Concur blog post highlights that the COVID-19 pandemic has led to a surge in unused tickets from canceled trips, posing significant challenges for corporate travel management. The article analyzes hurdles such as identifying unused tickets, dealing with multiple TMCs, and allocating funds. It proposes four best practices: using air contracts with preferred carriers, mandating TMC usage, consolidating TMCs, and implementing a corporate card policy to help organizations recoup costs and enhance control.

  10. SAP Concur Blog

    SAP Concur Says SMBs Are Closer to Travel Management Than They Think

    SAP Concur published an article noting that small and midsize businesses, despite limited budgets, can achieve travel management through appropriate technology. It describes a seven-step process: employees book freely, the system captures itinerary details, data flows into the system, expense reports auto-populate with categorized charges, employees avoid receipts and reports, and businesses gain spend visibility and employee location information. The article emphasizes savings in work hours, reduced paperwork, and lower hard costs.

  11. SAP Concur Blog

    SAP Concur Announces 2019 Partner Growth and Innovation Awards

    A SAP Concur blog post announces the 2019 Partner Growth and Innovation Awards, recognizing four partners who leverage digital innovation to help customers run at their best, plus thirteen Distinguished Partner Awards. Winners include CWT, which used its RoomIt division to build a solution integrating with Concur Travel to expand lodging choices; Delta Air Lines, which launched its TripLink solution in January 2019 serving over 500,000 travelers, recognizing corporate travelers and giving them their corporate discount; Deloitte Consulting as a longtime implementation partner; and WIPFLi as an App Center partner adding an average of 200+ new SAP Concur customers annually.

  12. SAP Concur Blog

    SAP Concur Named G2 T&E Leader for Summer 2019

    SAP Concur announced it was named a G2 leader for summer 2019 in Travel Management, Expense Management, and Travel and Expense categories, with more than 4,000 users ranking it #1. G2 Market Research Director Kara Kennedy said SAP Concur earned its Leader position by demonstrating a large market presence and receiving high satisfaction ratings, with users especially appreciating its receipt capture, employee reimbursement, and bank/credit card integration features.

  14. SAP Concur Blog

    ITW Adopts SAP Concur for One-Stop Travel Solution

    Fortune 500 engineering firm Illinois Tool Works (ITW) adopted SAP Concur's integrated travel and expense solutions. Previously, ITW spent $3 million annually to serve only U.S. employees; after implementing SAP Concur, costs were reduced by $1 million and services expanded to 33 countries. Cathy Sharpe, Director of the Global Travel and Expense Group at ITW, noted that SAP Concur helped achieve significant cost savings and global reach.

  15. SAP Concur Blog

    Concur Travel & Expense Recognized as a 2021 Top-Rated Software by TrustRadius

    SAP Concur announced that Concur Travel & Expense has again been named a Top-Rated Expense Management Software in both the Expense Management and Travel Management categories by TrustRadius. The TrustRadius Top Rated Awards are based entirely on customer feedback and have become the industry standard for unbiased recognition of B2B technology products since 2016. Each month, about 500,000 B2B technology buyers use more than 220,000 verified reviews and ratings to make purchasing decisions. The 800+ reviews from verified users highlight features like positive user experience, budget visibility, mobile receipt capture, and time savings. Megan Headley, VP of Research at TrustRadius, noted that…

  16. SAP Concur Blog

    Protecting Travelers in an Unpredictable World

    Citing a GBTA Foundation survey, SAP Concur says 57% of business travelers agree that 'nowadays, any destination could be high risk.' The post identifies risk-management gaps: 58% of travelers said they would call their supervisor, 60% of travel managers rely on travelers to reach out when they need help, and 31% of travel managers say they are unable to support travelers who book outside their system. It recommends reviewing employee awareness and education, infrastructure and data integration to meet duty of care.

  17. SAP Concur Blog

    SAP Concur: Travel and Expense's Key Role in Improving Employee Experience

    Citing research by Oxford Economics with SAP Concur, the blog notes that 1 in 3 employees who expect a seamless technology experience do not get one. Poor travel and expense technology can lower compliance, efficiency, and retention. Mobile receipt capture, automated approvals, embedded policy prompts, and integrated itinerary and safety information can improve employee experience while raising compliance and efficiency.

  18. SAP Concur Blog

    SAP Concur Podcast: Post-Pandemic Travel Autonomy and Duty of Care

    A SAP Concur podcast with Acquis Consulting Group discusses post-pandemic travel management. As business travel resumes, organizations are giving employees greater autonomy to use their best judgment and comfort levels to decide when, where, and how to meet clients and team members. Hansini Sharma, Practice Lead of Corporate Travel for Acquis Consulting Group, notes that travel personalization is at an unprecedented level, with employees offered more choices. The discussion also covers duty of care, trust, compliance, NDC technology, direct connect, and allowing employees to book personal travel through TMC accounts. Sharma emphasizes that the travel industry requires collaboration, with al…

  19. SAP Concur Blog

    Concur TripLink Integrates with United Airlines Mobile App

    SAP Concur announced that its TripLink partnership now integrates with the United Airlines mobile app. Previously available only on United.com, the integration now also supports the United Airlines mobile app on iOS and Android. Companies can capture corporate bookings made on both the United Airlines website and mobile app, which are automatically synced with Concur without users needing to email, providing immediate visibility into traveler spend and policy compliance monitoring. The integration also delivers further traveler flexibility through e-receipts.

  20. SAP Concur Blog

    SAP Concur: Return to Corporate Travel and Measuring Its Value

    A SAP Concur blog post cites an EY/SAP Concur whitepaper on the return to corporate travel after the pandemic. The 2021 Global Business Traveler Study found that 38% of travelers worried that not traveling would make it difficult to build new client relationships, 45% were concerned about maintaining business connections, and 54% wanted to travel to make personal connections. The whitepaper suggests companies need to provide more pre-trip details, safety protocols, and consider sustainability.

  22. SAP Concur Blog

    The Changing Face of Meeting Management in the Post-Pandemic World

    A SAP Concur blog post notes that according to the American Express Meetings & Events Global Forecast, 81% of business events in 2022 are expected to have an in-person element. It says meeting management requirements have fundamentally changed, including the rise of hybrid conference models, greater budgetary oversight, increased focus on safety, and greater demand to personalize the attendee experience. SAP Concur's Marchelle Klippenstein says event and travel budgets are now zero-based, and organizations need holistic visibility to manage the entire spend category. The post introduces Concur Event Management by Groupize, an extension of Concur Travel and Concur Expense that consolidates m…

  23. SAP Concur Blog

    SAP Concur: Taking a Global Approach to Capturing Spend Across the Enterprise

    A SAP Concur blog post discusses travel and spend management challenges for companies expanding globally or maintaining overseas supplier relationships. Citing the IMF's World Economic Outlook Update, it notes international trade pressures and a plateau in global growth threaten the certainty of global expansion. Common challenges listed include managing multiple complex travel policies and capturing data in outdated or disparate systems; supporting multiple languages, currencies, banking institutions, and financial regulations; under-recovery of VAT by US-based companies sending travelers across borders; compliance with international laws including the Foreign Corrupt Practices Act (FCPA);…

  24. SAP Concur Blog

    How Corporate Travel Can Meet Both Business and Traveler Needs

    A SAP Concur blog post discusses how technology is changing traveler behavior in corporate travel and the relationship between booking channels and safety. Citing a GBTA study, it notes that 80% of travel buyers do not use technology to capture outside bookings, and nearly half of business travelers say their organization only knows where they traveled through expense reporting. Technology can enhance traveler safety in four areas: reporting, awareness, behavior guidance, and direct contributions.

  25. SAP Concur Blog

    SAP Concur Appoints Jim Lucier as President

    SAP Concur announced the appointment of Jim Lucier as president, effective July 1, 2019. Lucier, previously Chief Revenue Officer for North America and Chief Services Officer, will succeed retiring Mike Eberhard. Eberhard, president since October 2016, will serve as an advisor after the transition. Christal Bemont was promoted to Chief Revenue Officer for global sales. Barry Padgett, president of SAP Intelligent Spend Group, will oversee supplier spending across Ariba, Fieldglass, and Concur.

  26. SAP Concur Blog

    Why HR Should Put Employee Spend on Its Radar

    SAP Concur argues employee spend data helps HR address three enterprise risks: duty of care, interstate and global tax compliance, and employee experience. An Oxford Economics study found only 26% of companies feel very or completely effective at managing T&E compliance. The article recommends knowing in advance where employees travel or reside, placing itinerary data into tracking solutions, and connecting travel, expense, and payment data to support risk management and budget decisions.

  27. SAP Concur Blog

    SAP Concur: Travel Directors Need Integrated Travel and Expense Data

    A SAP Concur blog post states that travel directors face external pressures including the shared economy, supplier direct bookings, traveler satisfaction, and duty of care. Employees are spending across more categories and using more payment methods—credit cards, ghost cards, checks, cash, and P-cards—often managed by disconnected systems, making a single source of truth difficult. A GBTA Foundation report found only 47% of travel managers report their online booking and expense tools are integrated; only 20% use technology to capture bookings made outside the travel program, while 42% of North American travelers prefer booking directly on supplier websites. An Oxford Economics survey of 1,…

  28. SAP Concur Blog

    Expense is the Center of the Business Travel Data Universe

    An SAP Concur blog post argues that expense data is the true single source for travel spend truth, as it captures all spend not going onto corporate credit cards and all supplier-direct spend, and is tied back to the company's General Ledger data. GL information is used by the CFO for monthly and quarterly earnings reporting, making expense data more credible than TMC or supplier data. The article advises travel managers to work closely with expense management teams, understand how expense data can be dissected, align with finance analysts on GL spend categories, and restructure travel reports to align with GL categories.

  29. SAP Concur Blog

    Challenges of Modern Business Travel and How to Solve Them

    SAP Concur blog discusses challenges in modern business travel management. It cites GBTA predicting global business travel spend will reach $1.7 trillion by 2022. A 2018 GBTA report shows travel managers spend as much as 66% more time on data analysis, evaluating technology, and traveler safety. The article says traditional travel solutions cannot keep up with modern demands and recommends connecting data from suppliers, corporate cards, ERP, GDS, and TMC partners for near-real-time sharing.

  30. SAP Concur Blog

    Amex GBT and SAP Concur Partner for Global Online Booking Consistency

    SAP Concur published a podcast conversation in which Scott Daube of American Express Global Business Travel (Amex GBT) shared how the company delivers a consistent online booking experience for global clients. Amex GBT has over 4,500 global clients using Concur; the project launched in 16 countries, built 130 customer sites, and involved 35 multinational customers. Amex GBT received a 2020 SAP Concur Partner Innovation Award for this initiative.

  31. SAP Concur Blog

    SAP Concur Launches Budget, Mileage and Expense Audit Products

    SAP Concur announced three new spend-management products: Concur Budget, which provides dashboards for strategic decision-making and financial control; Concur Drive, which uses smart sensors on mobile devices to automatically capture mileage and handle reimbursement; and Concur Detect by AppZen, which applies machine learning to audit 100% of expense reports before reimbursement and integrates with Concur Expense. SAP Concur said the tools aim to simplify spend management for organizations of any size.

  32. SAP Concur Blog

    GW University Uses SAP Concur to Make Travel Safer and Easier for Students and Faculty Abroad

    The George Washington University (GW) operates in more than 100 countries, creating a large volume of student and faculty travel and expense management. Manual reimbursement processes and siloed data previously made it hard for security teams to track travelers. After adopting SAP Concur solutions, students and faculty can photograph receipts and auto-generate expense reports, improving finance approval efficiency; the security team uses Concur Locate to consolidate location data, proactively monitor risks, and send notifications to affected individuals.

  33. SAP Concur Blog

    Near-Term and Long-Term Changes Travel Managers Must Handle

    A SAP Concur blog post cites a Wakefield Research survey of 800 travel managers across eight markets, listing near-term changes such as mandatory health screenings, travel-safety training, pre-trip approval, teleconferencing alternatives and restrictions on at-risk regions; long-term changes include faster rebooking, tighter itinerary monitoring, real-time risk updates, new duty-of-care policies and easier access to PPE. The survey says 96% of companies were not fully prepared to manage travel in the wake of COVID.

  34. SAP Concur Blog

    SAP Concur Announces 2019 Innovation Award Winners

    SAP Concur announced its 2019 Innovation Award winners at its annual Fusion conference. The awards received 58 entries from customers across 11 countries, with five best-run organizations selected. Winners drove automation, integration, and analytics into travel, expense, and invoice processes. Alteryx saved more than $130K on travel in the last year using SAP Concur and Rocketrip; NEC reduced time spent on travel and expense management by 40%, translating to approximately 200 million yen ($1.8M USD) per year; RED achieved more than 20% annual savings on taxi services by introducing Uber for Business.

  35. SAP Concur Blog

    How the SAP Concur Customer Community Keeps You in the Know

    A SAP Concur blog post describes the learning resources available through its customer community to help travel, expense, and invoice (TE&I) managers keep up with industry changes. The community surveys customers to understand needs and challenges, and offers a digital community, user groups, Leadership Council content, and the Fusion conference. These resources cover technology improvements, regulatory updates, and global events, aiming to help customers trim costs, improve compliance, and create efficiencies.

  36. SAP Concur Blog

    SAP Concur: Digital Travel Management for Cost Control and Duty of Care

    SAP Concur Senior Vice President Nick Evered told BBC News how digital solutions help companies cut costs and protect travelers. The article notes business trips are expected to grow 3% this year, making it more important than ever for businesses to streamline T&E management. A fully automated digital T&E solution unites data in one place, delivering cost savings through reduced management time, detection of expense-report errors and visibility into employee spend, while knowing where travelers are at all times helps fulfill duty-of-care obligations.

  37. SAP Concur Blog

    SAP Concur Explores the New Duty of Care in Post-Pandemic Travel

    A SAP Concur blog post states that the COVID-19 pandemic has prompted companies to re-examine their Total Risk Management (TRM) and Duty of Care programs. Increased travel risks have elevated Duty of Care from a governance afterthought to a potentially life-saving necessity, driving adoption of agile, cloud-based solutions. The article emphasizes that modern Duty of Care requires 24/7 awareness of employee locations and relies on a cloud ecosystem of integrated partners for real-time security, travel safety, and medical information plus rapid-response assistance.

  38. SAP Concur Blog

    SAP Concur Explains Machine Learning in Travel, Expense, and Invoice Solutions

    SAP Concur published an article explaining machine learning (ML) applications in travel, expense, and invoice solutions. It describes Concur Invoice using SAP Leonardo to extract and classify data from invoice images; Concur Expense integrating with Office 365 to create expense entries from emailed receipts; ExpenseIt using ML to turn receipt photos into completed expense reports; Concur Detect by AppZen auditing 100% of expense reports; and ML use in TripIt and Concur Locate.

  39. SAP Concur Blog

    Effortless Sustainability: Manage What You Can Measure, An SAP Concur Podcast Conversation with Thr…

    SAP Concur podcast conversation with Thrust Carbon co-founder Kit Brennan discusses measuring carbon impact of travel and spend to set sustainability goals. Topics include carbon emission definitions, measurement methodologies, Scope 3 emissions, reporting standards (GHG Protocol, DEFRA, EPA), and the difference between carbon neutral and net zero. It emphasizes centralized data management and introduces SAP Concur's integration with Thrust Carbon, which automatically calculates carbon emissions from travel and expense data, including leakage.

  40. SAP Concur Blog

    SAP Concur: How Travel Managers Embrace Change With Agility

    SAP Concur published a blog post discussing how travel managers can embrace change with agility. The article notes that organizations face frequent changes in business standards, the economy, and political environments, requiring a flexible mindset. Travel and expense management needs to adapt to digital disruption, adopt traveler-centric programs, and leverage technology to improve employee safety and satisfaction. The article also interviews John Coovert, VP of Global Physical Security at SAP, on how SAP uses tools like Concur Travel & Expense, TripLink, and TripIt to monitor global employee travel.