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Mar 30Thu
  1. SAP Concur Blog

    Are Your Business Spending Processes and Metrics Up to the Times?

    A SAP Concur blog post examines whether corporate spending processes and key performance indicators need updating. It recommends focusing on several areas: paying expenses with corporate cards improves spend control and visibility and can yield rebates of up to 2%; automated receipt management shortens paper trails, and companies using SAP Concur solutions average 36% time savings in expense report handling; manual mileage tracking can result in as much as 15% more miles than actually traveled, while GPS-enabled mobile apps improve accuracy; and AI-based auditing reduces manual review burden. It also suggests measuring budget-versus-actual variance, employee refunds or updates, and adding o…

Mar 20Mon
  1. SAP Concur Blog

    Financial Times Series with SAP Concur: Adapting to Change That Never Stops

    A SAP Concur blog post introduces three articles published in partnership with the Financial Times examining travel and expense trends. It says the pandemic, geopolitical unrest, and economic uncertainty have made change the new normal; hybrid work has largely worked well, with SAP Concur COO Cathryn Reiner saying it provided an opportunity to think about new ways of managing spend. Travel has returned but is different, with budgets approaching pre-pandemic levels and companies possibly sending fewer people or taking longer trips; sustainability is increasingly important; and productivity and efficiency are paramount, especially for small and medium-sized businesses squeezed by costs and a…

Mar 14Tue
  1. SAP Concur Blog

    Automated Credit Card Reconciliation: Big Returns for Small Businesses

    A SAP Concur blog post aimed at small businesses examines the hidden costs of manual credit card reconciliation. It says out-of-policy spending and outright fraud can easily fly under the radar with manual processes, and risks multiply if multiple employees share a single corporate card or if personal credit cards are used for business expenses; the average time span fraud lasts before detection is 14 months, and 76% of cases are committed at the employee or manager level. It says SAP Concur users reported 32% less time to approve expenses, 13 hours saved per finance/accounting employee per week, $18 saved per expense report, and positive ROI in 8 months after automating the expense process.

Mar 7Tue
  1. SAP Concur Blog

    Adopting Spend Automation to Maximize New Funding

    A SAP Concur blog post aimed at companies that have received new funding recommends digitizing and automating spend management—employee expenses, vendor invoices, and travel costs—to maximize the value of that funding. It says automation can improve business intelligence and actionable insights, help make contingency plans, strengthen working capital, improve spend visibility, and find cost-saving opportunities. It cites data showing roughly 20% of expenses fall out of policy and organizations lose an estimated 5% of revenue to fraud each year, and a 2022 Analysys Mason survey showing companies saw positive ROI within 8 months on average after implementing travel and expense and/or vendor i…

Mar 2Thu
  1. SAP Concur Blog

    2023 Trends to Watch in Travel and Expense Management

    A SAP Concur blog post introduces its e-book, Foresight 2023: 4 Trends in Travel and Expense Management, outlining predictions for the months ahead. It says the overarching theme is that companies will continue to invest in digital solutions to achieve goals from savings to program flexibility to sustainability. It cites Alexander Bant, chief of research at Gartner Finance Practice, saying CFOs are increasingly looking to the long-term benefits of digital investments, including automation, that can permanently reduce the cost of doing business. It lists four trends: the promise of digital tools, flexibility as paramount, purposeful travel, and the growth of integrated reporting.

  2. SAP Concur Blog

    SAP Concur Releases AP Automation Selection Checklist

    SAP Concur released a checklist for selecting accounts payable automation solutions, noting that manual invoice capture, auditing, routing, approval and payment steps are error-prone and time-consuming. Amid economic uncertainty, fully automating AP processes can improve efficiency and spending visibility. The checklist advises evaluating whether solutions can automatically match purchase orders, invoices and payments, use AI and machine learning for accuracy, and provide a near-real-time cash flow view.

  3. SAP Concur Blog

    SAP Concur Recommends Mobile Apps and Digital Adoption Platforms to Improve T&E Experience

    SAP Concur published an article recommending businesses improve employee travel and expense management experience through mobile apps and digital adoption platforms. It notes that providing the right digital tools can make teams and companies more productive, especially during tight budgets and talent shortages. The SAP Concur mobile app lets users book and manage trips and log expenses on the go; ExpenseIt lets employees photograph receipts; Concur User Assistant by WalkMe accelerates onboarding and training through on-screen prompts and a chatbot.

Feb 28Tue
  1. SAP Concur Blog

    SAP Concur Releases Concur Expense Customer ROI Data

    SAP Concur released ROI data reported by Concur Expense customers. Customers report a 43% reduction in misplaced receipts, 32% reduction in expense approval time, 50% less time to reimburse expenses, 65% more compliant expense reports and 26% reduction in budget overspending after automating. Customers also say it took only 7 months to pay back the initial investment, with a three-year ROI of 628%. The data comes from an AMI 2022 global study.

Feb 23Thu
  1. SAP Concur Blog

    SAP Concur Announces 2023 Innovation Award Winners

    SAP Concur announced five 2023 Innovation Award winners at its Fusion conference. Standard Chartered Bank condensed its T&E policy from 67 pages to a two-pager and uses Concur User Assistant by WalkMe to advise employees of flight carbon impact; Merck deployed SAP Concur solutions in over 75 countries and issued 40,000 payment cards in 10 months; Gallagher rolled out across six regions in two weeks; Acquis won the Partner Innovation Award; PwC Italia reduced travel-related CO2 emissions by 53% since 2019.

  2. SAP Concur Blog

    SAP Concur Announces Concur Travel and Concur Invoice Updates at Fusion

    SAP Concur announced updates to Concur Travel and Concur Invoice at its Fusion conference. Concur Travel will introduce a new car rental booking experience, starting with customers whose TMCs connect to Concur via the Amadeus GDS, with a restricted release planned for Q1 2023, adding EV filtering and average emission ratings. A hotel booking experience is planned for restricted release by end of Q2 2023. Concur Invoice plans to introduce virtual card payments and Invoice Payment Manager's batch scheduling and manual payment release features by Q2 2023.

Feb 16Thu
  1. SAP Concur Blog

    SAP Concur Highlights Six Reports to Close Spending Loopholes

    SAP Concur published a blog recommending six reports within its solution to reduce non-compliant spending and potential fraud. Citing ACFE data, it notes 51% of surveyed respondents uncovered more fraud since the pandemic, and nearly half of reported cases stemmed from a lack of internal controls. The six reports cover route data, receipt attachments, cash versus card spend, approved reports with unviewed receipts, high-risk expense categories, and travel expenses on cash.

Feb 6Mon
  1. SAP Concur Blog

    How CFOs Are Leading Transformation and Driving Enterprise Reinvention

    SAP Concur's blog cites Accenture data stating 68% of CFOs are driving three or more enterprise-wide transformation initiatives in parallel. The article discusses how CFOs can break down silos by running initiatives in parallel, improve employee experience, and offers three ways to future-proof organizations: scenario-planning capability, collaboration, and continuous improvement. It also recommends starting with areas like expense management that engage employees early.

Jan 30Mon
  1. SAP Concur Blog

    How CFOs Can Move from Historian to Soothsayer to Future-Ready Their Organizations

    SAP Concur's podcast features Aneel Delawalla and Paul Carr of Accenture discussing how CFOs can make better, faster, and more strategic decisions in an age of complexity. The article cites data that 68% of CFOs are driving three or more enterprise-wide transformation initiatives in parallel, and more than 90% feel asked to do more than their predecessors. The discussion covers scenario planning, cross-functional collaboration, continuous improvement, and expense management as a transformation starting point.

Jan 26Thu
  1. SAP Concur Blog

    13 Ways to Keep Your Organization's Budget on Track

    SAP Concur's blog offers budget management advice, including keeping expense data handy, educating and training employees, verifying spending aligns with budget, maximizing the value of a single platform, and ensuring spending aligns with goals. Citing a poll of 500 finance leaders, it notes 75% say their business often exceeds expense, travel, and invoice budgets, and even more agree these systems need to be better connected for a single view of spend.

  2. SAP Concur Blog

    6 Questions to Ask When Incorporating Duty of Care into Your Travel Program

    A SAP Concur blog post notes that employee wellness has taken center stage, and duty of care—an organization's legal obligation to protect employees from harm—has become a strategic tool. The article poses six questions to help incorporate duty of care into travel programs: how employees book, where they purchase, when they book, what ground transport they use, how safe the destination is, and how to improve. It emphasizes that increasing booking tool adoption, encouraging corporate card use, booking earlier, increasing rideshare use, reviewing destination risk, and establishing a cross-functional task force can enhance employee safety, satisfaction, and business continuity.

  3. SAP Concur Blog

    Digging Into Essentials of Automated Expense Management

    A SAP Concur blog post cites a 2022 Analysys Mason study finding that nearly half of finance leaders worldwide say fraud and risk management are their biggest challenges, and 44% cannot make informed decisions due to lack of timely financial information. The article highlights that manual expense management is costly, while automated solutions can mitigate fraud and noncompliance risks and improve productivity and profitability. The study estimates a T&E solution saves 13 hours weekly per finance or accounting team member. One customer reports spending 65% less time processing expense reports. 72% of businesses believe digital transformation is key to growth.

  4. SAP Concur Blog

    Save Costs on Ground Transportation Spend with Rideshare

    A SAP Concur blog post suggests companies can save on ground transportation costs and improve employee safety by increasing rideshare use. It advises reviewing rideshare expense and insurance policies, checking rideshare configuration in Concur Expense, and analyzing year-over-year rideshare spend percentages. Best practice percentages range from 38% to 87% depending on industry. A formula is provided to estimate potential savings: (taxi median rate – rideshare median rate) × (25% of total taxi transactions). Encouraging rideshare gives employees autonomy, location-sharing ability, and reduces carbon emissions.

Jan 11Wed
  1. SAP Concur Blog

    We Answer: What Are Expense Reimbursements? And Other FAQs.

    A SAP Concur blog post answers common questions about expense reimbursements, including: what is an expense reimbursement, what expenses are reimbursable, whether receipts are needed, how to pay reimbursements, reimbursement timelines, whether reimbursements count as income and are taxable, and alternatives. It emphasizes that reimbursement amounts should exactly match expenses, receipts are non-negotiable for IRS audits, and reimbursements are not considered income for employees. Alternatives include advances, per diems, corporate cards, and purchasing cards.

  2. SAP Concur Blog

    We Answer: What Are Expense Reports? And Other FAQs.

    A SAP Concur blog post answers common questions about expense reports, including: what is a travel expense report, what is an income and expense report, what should an expense report include, whether receipts are needed for every expense, who approves expense reports, what to do if an invalid or personal expense is found, and how to create an expense policy. It emphasizes that expense reports are the best way to manage and track employee business expenses, and receipts are non-negotiable for IRS audits. SAP Concur offers a free customizable expense policy template.

Jan 10Tue
  1. SAP Concur Blog

    Highlights from Fusion Exchange DC 2022 for Regulated Industries

    A SAP Concur blog post summarizes highlights from Fusion Exchange DC 2022, an event for regulated industries including federal, state and local governments, higher education, government contracting, utilities, and healthcare. Attendees discussed travel, expense, and accounts payable challenges and shared best practices. Topics included return to travel, expense reconciliation, sustainability, change management, travel safety, data & reporting, auditing, cost control & compliance.

Dec 19Mon
Dec 13Tue
  1. SAP Concur Blog

    SAP Concur Shares Methods to Increase Expense Audit Efficiency

    A SAP Concur blog post discusses how to improve the efficiency of corporate expense report auditing. Citing an IDC report, it states that automating the audit process can make expense report intake and handling 36% more efficient, reduce report completion time by 43%, and result in 65% more policy-compliant expense reports. The article recommends best practices such as reducing internal auditor effort, increasing data entry accuracy, using data to identify improvement opportunities, employing pre-authorized requests, reducing exceptions, improving first-pass ratio, increasing card adoption, and providing ongoing training.

Dec 12Mon
  1. SAP Concur Blog

    SAP Concur Predicts Greater Integration and Connection in Expense Management in 2023

    A SAP Concur blog post predicts a marked shift in how workplace tools connect and integrate from 2023 into 2024. Citing an early 2022 SAP Concur pulse survey, it notes that 57% of U.S. finance managers use multiple applications, and 17% use multiple applications with no integration. Additionally, 86% of business travelers reported their company had been delayed in reimbursing expenses at least once in 2021, and 89% said delays impact their personal finances. The article argues that more integrated travel and expense solutions will provide better spending visibility, more efficient finance processes, and ultimately faster reimbursements.

Nov 30Wed
  1. SAP Concur Blog

    SAP Concur Shares Ways for Utilities and Energy Companies to Improve Employee Experience

    A SAP Concur blog post discusses how utilities and energy companies can improve employee experience. It cites Gartner's prediction that employee turnover will be 50% to 75% higher than companies have previously experienced; Gallup data showing it costs up to two times an employee's annual salary to replace them; 78% of employees strongly believe their employer is responsible for helping them increase job satisfaction and well-being; and 34% of employees expect a seamless technology experience but feel they don't have one. The article recommends improving satisfaction with enterprise applications, automating expense reporting and approval processes, and automating mileage capture to enhance…

Nov 4Fri
  1. SAP Concur Blog

    IDP Education Streamlines Spend Management with SAP Concur and Ariba

    IDP Education, a global international education services provider, deployed SAP Concur Expense and Travel solutions to address inconsistent purchase-to-pay processes across multiple platforms. It became the launch customer to integrate SAP Ariba purchasing with Concur Invoice for payment processing. The nine-month project was completed in three phases, with the final phase managed remotely due to COVID-19. Within a year, user feedback was positive: purchase orders created in Ariba map to Concur Invoice, Invoice Capture uses AI to eliminate manual entry, and mobile access plus audit trails improve accuracy and timeliness of payments.

Oct 25Tue
  1. SAP Concur Blog

    SAP Concur Market Strategy Head Returns, Focuses on Platform Modernization

    Christopher Juneau returns to SAP Concur as Head of Market Strategy, his second stint after first working at Concur in 2001. He notes SAP is ranked #1 in T&E technology with 49% market share and Concur Travel is the largest OBT. He cites survey data: 94% of business travelers plan to reduce environmental impact in the next 12 months, and 92% want sustainability info in booking tools. SAP Concur is making a significant platform modernization investment, with Concur Travel evolution through 2023 to deliver consumer-grade UX, sustainable travel options, improved policy compliance, and intelligent integrations.

Oct 4Tue
  1. SAP Concur Blog

    Modernizing County Expense Systems: How Automation Improves Efficiency and Compliance

    Many county governments still use manual or paper-based expense reimbursement processes, leading to inefficiencies and lack of transparency. Manual systems are slow, error-prone, and more susceptible to fraud. Automating expense processes can speed up cycle times, eliminate human error, reduce fraud, and provide clear visibility into expenses. The article outlines benefits in spend management, control and compliance, and employee experience, and recommends SAP Concur solutions to help counties modernize their expense systems.

Oct 3Mon
  1. SAP Concur Blog

    Four Steps to Increase Expense Policy Compliance

    The article notes that policy violations for excessive personal expenses rose 21.8% from 2020 to 2021. It recommends four steps to improve expense policy compliance: review and refine expense categories (the 'Other' and 'Miscellaneous' categories ballooned to over 60% of spending from 2019 to 2021); write a more effective reimbursement policy; automate expense reports and reimbursements (SAP Concur customers reported 43% less time to submit, 65% more compliant claims, 50% less time to reimburse); and analyze expense data to inform business growth.

Sep 28Wed
  1. SAP Concur Blog

    The Busy Person's Guide to Spend Management Automation

    This article rounds up five spend management automation resources: a 3.5-minute video on building a business case for expense management automation; an updated expense policy guide and template; a KPI scorecard to measure spending program success; an expense automation solutions buyer's guide; and an accounts payable automation buyer's guide. These resources aim to help busy finance professionals quickly learn about automation and improve efficiency.

  2. SAP Concur Blog

    Automated Mileage Tracking Solutions: Drive and Motus FAVR

    The article introduces two mileage tracking solutions integrated with Concur Expense: Drive and Motus FAVR. Drive, part of the Concur mobile app, uses phone sensors and GPS to measure distance, suitable for drivers reimbursed on a fixed per-mile rate; it can automatically or manually track trips and adds them to a draft expense claim in Concur Expense. Motus FAVR, an SAP Concur-endorsed app, is for U.S. employees driving over 5,000 miles annually, using a fixed and variable rate (FAVR) model that accounts for location, vehicle type, and other factors, tracking miles in real time and automatically generating expense reports.

Sep 16Fri
  1. SAP Concur Blog

    Take the Risk and Confusion Out of Tax Compliance

    The article notes governments are seeking new tax revenue, exposing businesses to compliance risks including fines and penalties. Global potential VAT reclamation is $74.9 billion, but 54% of VAT goes unclaimed annually. Compliance requirements span over 150 countries, challenging finance teams. SAP Concur offers Concur Benefits Assurance and Concur Tax Assurance by Blue dot, using AI and machine learning to automatically track, report, and calculate taxable benefits, optimize tax data integrity, help companies keep up with regulatory changes, avoid audits and penalties, and ensure VAT-eligible expenses are not left unclaimed.

Sep 9Fri
Sep 7Wed
Aug 23Tue
  2. SAP Concur Blog

    Spend Compliance Challenges for Utility and Energy Companies

    An SAP Concur blog post notes that utility and energy companies must comply with municipal, state, and federal regulations, including those of the Federal Energy Regulatory Commission (FERC), yet many still rely on multiple outdated, on-premises legacy financial systems to maintain and audit employee spend data. This makes it hard to see how money is spent and by whom, review and control spend before it happens, enforce compliance with spend policies and financial regulations, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, waste, and abuse. The post recommends modernizing and automating systems to insert controls at the point of purchas…

Aug 18Thu
  1. SAP Concur Blog

    T&E Policy: Easy to Write, Hard to Get Followed

    An SAP Concur blog post argues that the key to an effective travel and expense (T&E) policy is not getting people to read it but getting them to actually do it. It notes that cramming in all the rules, regulations, and restrictions senior executives want does not guarantee anyone will follow, understand, or even read them. The post suggests organizations ask whether current policies are flexible enough to meet ever-changing governmental requirements and fast-moving health restrictions, whether they adequately address traveler safety and wellness, and whether sustainability is included. SAP Concur also released an eBook on writing effective T&E policy, covering how to get C-suite buy-in, est…

Aug 16Tue
  1. SAP Concur Blog

    Automated Spend Management for Higher Education and K12 Schools

    An SAP Concur blog post notes that higher education institutions and K12 schools must comply with a variety of government laws, regulations, and oversight, yet many have multiple outdated, on-premises legacy finance systems containing faculty, staff, and sometimes student spending data. Before this data can be used, it often must be manually combined in a spreadsheet, making it hard for schools to see how money is spent and by whom, review and control spend before it happens, enforce spend policy compliance, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, abuse, and waste. The post recommends modernizing and automating systems to insert…

  2. SAP Concur Blog

    Spend Compliance Challenges for City and County Governments

    An SAP Concur blog post notes that city and county finance teams must comply with various government laws and regulations, yet many state and local government organizations have multiple outdated, on-premises legacy finance systems containing employee spend data. Before this data can be used, it often must be manually combined in a spreadsheet, making it hard for organizations to see how money is spent and by whom, review and control spend before it happens, enforce spend policy compliance, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, abuse, and waste. The post recommends that state and local government organizations modernize and aut…

Jul 18Mon
  1. SAP Concur Blog

    SAP Concur Named 2022 Top-Rated Expense and Travel Management Software by TrustRadius

    SAP Concur announced that Concur Travel & Expense has again been named a Top-Rated Expense Management Software in both the Expense Management and Travel Management categories by TrustRadius, and earned the 2022 Most Loved Award. The awards are based entirely on customer feedback, drawing on 800+ verified user reviews that highlight budget visibility, mobile receipt capture, time savings, and integration with productivity tools.

  2. SAP Concur Blog

    Getting Clarity and Compliance as Spending Policies Shift

    A SAP Concur blog post notes that remote work and disrupted travel led companies to shift spending policies, while supply-chain chaos and inflation further clouded the policy picture. SAP Concur research shows the spending violation rate increased last year and excessive personal expenses jumped nearly 22%. The post recommends automation, AI, and machine learning to strengthen auditing, guide employee compliance, and adapt to policy changes.