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  1. SAP Concur Blog

    CDC and SAP Concur Customers Share Perspectives on Returning to Work and Travel

    A SAP Concur blog post summarizes a July 16 webinar with the CDC and customers. Matthew Dahm, PhD, MPH, Research Industrial Hygienist at the CDC, outlined three basic pandemic safety tenets: wear a cloth face mask in public, maintain social distancing of at least 6 feet, and have guidelines for when 6 feet cannot be maintained. Among finance, travel, HR, risk, and security professionals from Fortune 500 companies, 39% have already updated their plans, 27% are in the process, and 18% are planning to do so; only 6% are not updating policies. 50% of companies are evaluating employee spend before it happens with a pre-spend process, more than 90% are considering a pre-trip approval process, and…

  2. SAP Concur Blog

    Oxford Economics Survey: CFOs Embrace Cloud Technology

    A SAP Concur blog post describes a global survey of 1,500 finance executives by Oxford Economics and SAP examining what separates leading finance leaders from followers, compiled into the report Effective Spending Management Boosts Performance. The report lists six traits of top finance leaders, including strong influence beyond finance, driving strategic growth, improving efficiency with automation, effectiveness at core finance processes, collaboration with business units and handling regulatory change. The post says 95% of CFOs consider cloud-based applications critically or very important to financial performance.

  3. SAP Concur Blog

    How Employers Can Help Ground 'Untethered' Digital Natives

    Digital natives (Millennials and Gen Z) make up 38% of the workforce, projected to rise to 58% in the next decade. Growing up in a 'risk society,' they are untethering from traditional social structures, leading to increased loneliness and anxiety. Employers can adapt by offering remote work, flexible communication, wellness benefits, and growth opportunities to retain talent and boost productivity.

  4. SAP Concur Blog

    T&E Moves Toward Spend Optimization

    IDC analyst Kevin Permenter writes on the SAP Concur blog that financial services firms are shifting from cost control to optimizing travel spend. The article emphasizes capabilities like advanced analytics, better reporting, APIs, and data visualization to understand business travel outcomes and drive smarter decisions.

  5. SAP Concur Blog

    SAP Concur: Next-Gen Spend Management Has Arrived

    A SAP Concur blog post cites a 2019 IDC survey of 800+ global executives. The survey found that for most companies, 40% to 45% of revenue goes toward spend; 90% of respondents reported room to improve spend control; 95% said they were likely to invest in intelligent spend management platforms in the next two years; and 60% were already talking with a technology vendor.

  6. SAP Concur Blog

    SAP Concur: Traveler Community Voice Is Reshaping Managed Travel Programs

    A SAP Concur blog post states that responsible return to travel is revealing a new twist: the traveler community's voice is growing stronger and may significantly impact managed travel programs. Before the pandemic, there was already a focus on end-user travel experience, personalization, and booking choice empowerment. Post-pandemic surveys show travelers want to travel only when they feel safe, prioritize health and safety, and want to choose suppliers that meet their business needs. An EY & SAP Concur whitepaper cites the EY Work Reimagined Employee Survey 2021: nine in ten respondents want flexibility in where and when they work, and 54% of employees are likely to quit if they aren't of…

  7. SAP Concur Blog

    Edelman Trust Survey: Government Trust Surpasses Business for First Time

    A SAP Concur blog post cites the Edelman Trust Barometer finding that governments became the world's most trusted institutions for the first time in 20 years, with trust rising 11 points since January to 63% and trust in government leaders up 13 points. Business and NGOs each scored 62%, while news media rose to 55%. The survey recommends business leaders fortify trust by putting employees first, clarifying mission and making leadership visible.

  8. SAP Concur Blog

    Survey: Finance Teams Vital to Growth but Held Back by Day-to-Day Tasks

    A SAP Concur-commissioned survey of 500 finance leaders found 91% say the finance team plays a vital role in achieving growth objectives; 79% say financial insights are important for driving growth strategy; and 96% say the role will become even more important. However, 60% of the finance team's time is taken up by day-to-day tasks, and one in five respondents want more visibility into finance data. 98% say automation would benefit their organization, and 93% agree that connecting expense, travel, and invoice processes is important to achieving growth objectives.

  9. SAP Concur Blog

    SAP Concur: Making Business Travel Sustainable and Profitable

    SAP Concur published a blog post introducing SAP's Climate 21 program, which aims to help enterprise customers understand and minimize the greenhouse gas (GHG) footprint of their operations. The article notes that business travel can account for more than half of a non-manufacturing organization's carbon footprint and provides a method for calculating travel emissions by multiplying EPA emission factors by distance traveled. It also cites the Paris Agreement goal for European countries to reduce emissions by 55% by 2030 and a survey finding that 94% of Generation Z consider a company's social purpose when deciding where to work.

  10. SAP Concur Blog

    Employee Experience: The New Key to Retention

    A SAP Concur blog post notes that employee expectations about jobs and workplace experiences have dramatically changed. A survey by Oxford Economics and SAP Concur found that 60% of U.S. employees say the pandemic caused them to reevaluate what they value in a workplace; an Accenture survey found 78% of employees believe employers are responsible for their job satisfaction and well-being. The article offers four tips to improve employee experience: improve onboarding and training, empower employees to work from anywhere, streamline and simplify the technology stack, and improve software application experiences. Gallup data shows only 12% of employees feel their organization does a great job…

  12. SAP Concur Blog

    Oxford Economics: A Clear View of Spend Eases Corporate Growing Pains

    A SAP Concur blog post cites an Oxford Economics survey in which 81% of leaders say they would benefit from concentrating more on efficiency and cost control. The post offers four recommendations: emphasize cash flow early, facilitate internal collaboration, focus on cost visibility and efficiency, and consider automating spend management. The study notes that a clear view of costs can limit waste and redundancy, free up executives and employees, and improve flexibility and resource allocation.

  13. SAP Concur Blog

    SAP Concur Study: 98% of Organizations Willing to Commit Additional Funds to Sustainable Travel

    A SAP Concur blog post cites an EMEA-focused study finding that 98% of organizations said they are prepared to commit additional funds to sustainable travel over and above their current travel management budget. However, one-third of corporate travel decision-makers say it is difficult to put their sustainability aspirations into practice, and 28% say they are aware of the issues but unsure how to effect change.

  14. SAP Concur Blog

    Concur Data: Analyzing Millennial Corporate Travel Spending Habits

    Concur analyzed $36 billion in travel expenses processed between Q1 2015 and Q1 2017, revealing spending differences between millennials (ages 22-35) and older employees (ages 36-65). The data shows that older employees' total expenses per employee are 66% higher than millennials', but millennials spend slightly more on hotel-related expenses. The article also explores industry and regional differences and suggests companies adapt travel policies to meet millennials' demand for a seamless experience.

  15. SAP Concur Blog

    Vanson Bourne Survey: UK Finance Leaders on Barriers to Business Growth

    A SAP Concur blog post cites a Vanson Bourne survey of 500 UK finance leaders on growth strategies amid Brexit. 96% of surveyed businesses plan to grow, and uncertainty is not seen as a barrier. The top five barriers for the business overall are IT/finance infrastructure (43%), staff productivity (41%), growing customer base (40%), profits for investment (39%), and cash flow (38%). Lack of efficiency in finance systems causes problems for 92% of finance leaders. 53% of travel booking processes, 45% of expense processes, and 38% of invoice processes are not automated. 67% of finance leaders are not confident their systems will scale. 98% say automation would benefit their organization, and 9…

  16. SAP Concur Blog

    Sustainable Business Travel: 59% of Decision-Makers Want It, Few Can Implement

    A SAP Concur blog post cites a survey finding that 59% of corporate travel decision-makers feel passionately about greener travel programs but find it difficult or are unsure how to implement them. It also cites the UK Climate Change Risk Assessment of 2022 saying climate change will soon cost the UK economy £26 billion per year, and notes COP26 announced that businesses of a certain size must publish net-zero plans.

  17. SAP Concur Blog

    EY Survey: Nine in 10 Employees Want Flexibility in Where or When They Work

    An SAP Concur podcast conversation with EY discusses the complexities of 'work from anywhere.' EY research surveying 16,000 employees in 16 countries found that nine in 10 employees want flexibility in where or when they work; employees expect to work two or three days remotely; and more than half (54%) are likely to quit if they aren't offered the flexibility they want, with Millennials almost twice as likely to quit as Baby Boomers. The post notes that varying definitions of hybrid work confuse companies developing policies, and that employees living in other states or countries could affect reporting and withholding obligations, while reimbursing remote employees for business expenses su…

  18. SAP Concur Blog

    20 Predictions for 2020 From SAP Concur

    SAP Concur releases 20 predictions for 2020, covering trends in economics, technology, travel, environment, and more. Predictions include small businesses tightening budgets, rising AI demand, super apps gaining traction in Southeast Asia, and traveler safety becoming a focus.

  19. SAP Concur Blog

    SAP Concur Podcast: Corporate Sustainability and Business Travel

    A SAP Concur podcast features TCG's Sally Crotty discussing corporate sustainability. The article divides ESG into social, economic, and environmental dimensions. Business travel can account for more than half of a company's carbon footprint. Travel represents 5% of global emissions, of which corporate travel makes up 30%, meaning roughly 1.5% of all global emissions is directly related to corporate travel. Sustainability goals have become key to attracting and retaining talent. Organizations like CDP and science-based targets can help companies disclose environmental impact and set emission reduction paths.

  20. SAP Concur Blog

    How to Gain Visibility and Control of Employee Spend

    Employee-initiated spend includes not only travel and expense but also other operational spend. Timely expense recognition is critical for financial health. According to GBTA, 37% of hotel reservations and 15% of air bookings are made outside corporate channels, creating 'invisible spend.' SAP Concur's Triplink tool helps capture this spend, improving visibility and control.

  24. SAP Concur Blog

    Four Spend Management Challenges for SMBs: AMI Partners Survey

    AMI Partners surveyed more than 400 financial decision makers at small and medium-sized businesses across five industries, identifying four common spend management pain points: 69% found manual expense, travel, and invoice processes inefficient and laborious; 60% struggled to track spending trends; 56% faced missing documentation; and more than half reported protracted approval and reimbursement cycles. The research found that businesses adopting automated expense, travel, and invoice management had the highest employee satisfaction, saved key roles hundreds of hours, and reduced costs by thousands of dollars per year.

  25. SAP Concur Blog

    SAP Concur Data: Last-Minute Hotel Bookings in Europe May Be Cheaper

    SAP Concur's 2017 EMEA hotel data shows that the lowest median rates can be found 0-3 days before stay, but most rooms are booked 15 or more days out. Travelers are paying more by booking earlier than when prices are at their lowest. Data also shows that rates in Germany hold slightly higher than the median until 4-7 days, while the U.K. sees a 26% drop below the median in the 0-3 day window, compared with Germany's 13% drop. High-end Paris hotel prices are consistently 50% to 90% above the median. The article recommends booking within the cancellation period, signing up for hotel loyalty programs, and avoiding a one-size-fits-all approach.

  26. SAP Concur Blog

    How to Plug Skills Shortages in Your Finance Department

    SAP Concur cites August 2018 Robert Walters research: six in ten UK CFOs expect skills shortages, and eight in ten expect increased workloads. Most in-demand finance skills are analysis (38%), business partnering (36%), and financial reporting (29%). 53% of employers consider ACA/ICAS the most important technical qualification. Demand for interim CFOs increased 69% in H1 2018. The article suggests interim solutions, automation, and improved perks.

  27. SAP Concur Blog

    World Environment Day: Sustainable Business Travel Choices

    World Environment Day 2021 focuses on ecosystem restoration, encouraging businesses to adopt more sustainable travel policies. SAP Concur research shows 59% of European travel decision-makers don't know how to implement sustainable travel policies, yet 97% of business travelers are willing to invest extra journey time for sustainable options. Companies can drive change through carbon offsetting and alternative transport modes.

  28. SAP Concur Blog

    How Much Do You Worry About Business Travel?

    A whitepaper published by BTN Group reveals that 54% of small to midsize business leaders are concerned about traveler safety, well-being, and satisfaction. Executives cited cyber threats, trade conflicts, and terrorism as chief concerns impeding travel, along with fears of infection and economic downturn. The whitepaper also notes that most executives found the following cost-avoidance methods highly effective: reviewing regular travel budget reports (77%), enforcing travel policy compliance (72%), proactively educating travelers about preferred suppliers (70%), and using a pre-trip approval system (70%).

  29. SAP Concur Blog

    SAP Concur Research: 86% of Finance Leaders Say T&E Systems Need Better Connection

    A research report by SAP Concur in partnership with Vanson Bourne found that 86% of finance leaders agree their travel, expense, and invoice systems could be better connected for a single view of spend. The article cites Discovery, a US$6.5 billion mass communications company, which replaced two separate solutions with integrated SAP Concur solutions (Concur Travel, Concur Expense, TripIt Pro, and Concur TripLink). The integration made booking and expense reconciliation more transparent and efficient, with credit card and paper receipts automatically in expense profiles, including invisible spend previously unknown to finance.

  30. SAP Concur Blog

    ACFE Report: Median Occupational Fraud Loss in Financial Services Reaches $110,000

    A SAP Concur blog post cites the ACFE's 2018 global report on occupational fraud and abuse: total occupational fraud losses reached $7 billion, with median reported fraud losses of $153,000 for insurance and $110,000 for financial services. The most common schemes in banking and finance were corruption (36%) and cash on hand (23), while insurance saw more corruption (45%) and billing (20%). The report found organizations with internal anti-fraud controls had lower fraud instances, and those proactive with data monitoring and analysis saw 52% lower losses and 58% faster detection.

  31. SAP Concur Blog

    Lessons from 2020: Businesses Accelerate Tech Investment to Drive Growth

    SAP Concur's blog cites a global paper from The Economist Group, based on surveys including 550 senior executives in 11 countries, showing that businesses have put growth back on the radar due to investments in efficiency and productivity. Nearly 90% of executives agreed that increased speed and flexibility in managing travel, expense, and invoice (TE&I) is critical for profitability and growth.

  33. SAP Concur Blog

    SAP Concur Global Survey: COVID-19 Impact and Outlook on Business Travel

    SAP Concur commissioned Wakefield Research to survey 4,850 business travelers and 800 travel managers in May-June 2020. 59% of travelers felt positive about their next business trip, but 45% identified the trip itself as the most stressful stage, a 50% increase from last year. 96% of travel managers said their company was not fully prepared to manage evolving travel demands during the outbreak, and 65% of travelers placed personal health and safety in their top three considerations.

  34. SAP Concur Blog

    SAP Concur Survey: Travel Managers Expect Business Travel to Increase in 2022, but Budgets Fall Sho…

    A survey commissioned by SAP Concur reveals that 88% of U.S. travel managers believe business travel in their industry will increase by the end of 2022. However, nearly four in five (79%) travel managers say their department's FY22 budget and resources are insufficient to meet anticipated travel demand. The survey also found that the travel manager role has become more challenging, with added paperwork, HR tasks, and staffing shortages, but they also feel more empowered to make demands of travel providers than before the pandemic.

  35. SAP Concur Blog

    Sustainability Becomes a Business Fundamental

    A SAP Concur blog post notes that sustainability has become a business fundamental, not just one metric among many. It cites Martin Biermann, Chief Product Officer at HRS, and mentions that 4 out of 5 travelers would rather work with an organization with a sustainability policy. The post recommends travel managers educate themselves on emissions metrics and use tools and policies to steer travelers toward greener travel and lodging choices.

  37. SAP Concur Blog

    SAP Concur Publishes Industry Benchmarks for Accounts Payable Efficiency

    A SAP Concur blog post explores industry benchmarks for accounts payable efficiency, noting that delayed payments can lead to finance charges, poor vendor relations, credit rating downgrades, and supply chain disruptions, while paying too early impacts cash flow. It introduces the 'time-to-pay' metric and recommends keeping overall time-to-pay between two days to approve and three days to pay. It also lists best practices including configuring audit rules, integrating card feeds, automating receipt capture, and automating payment processes.

  38. SAP Concur Blog

    New Survey Highlights Back-Office Challenges and Opportunities for Educational Institutions

    A new survey commissioned by SAP Concur of over 500 finance and administration decision-makers in U.S. higher education and K-12 reveals challenges educational institutions face in remote work environments. The survey found that 38% of decision-makers cite compliance with state and federal reporting policies as a key challenge, and 96% are concerned about failing to comply due to sustained remote work. Technology investment is seen as critical to maintaining operations.

  39. SAP Concur Blog

    Five Predictions for the Future of Corporate Spend Management

    Based on discussions with Accenture, SAP Concur team presents five predictions for corporate spend management: increased risk but better compliance, smarter spend governance, travel no longer a guessing game, improved employee experience, and confidence in growth. Data cited: spend violations increased 292% from 2019 to 2020, and 84% of companies have growth goals.

  40. SAP Concur Blog

    SAP Concur Surveys: Reduced Business Travel Hit Company Revenue

    SAP Concur commissioned Wakefield Research to survey 100 U.S. finance managers and 1,000 U.S. business travelers in January 2022. 88% of finance managers said their company lost revenue over the past year because employees could not travel at pre-pandemic levels; 44% of travelers said their company needs more business travel to remain viable beyond 2022. 84% of finance managers said their company is less than completely prepared for a 2022 travel rebound, 98% saw more non-compliant expenses, and 89% of travelers admitted submitting questionable expenses averaging $3,397.