Skip to content
中文Subscribe

#支付与费控

Today0items
Jun 29Wed
  1. SAP Concur Blog

    What Are Companies Doing to Prepare for the Return to Travel?

    The SAP Concur blog analyzes the outlook for business travel resumption in Asia-Pacific, noting wide variation in restrictions. China's domestic seat bookings were up 7% year-on-year, while international seats were down 98%. It recommends companies understand employee concerns, track fast-changing information, and build traveler safety into processes. It also mentions travel insurance exclusions for COVID-related costs, the burst Singapore-Hong Kong travel bubble, and the impact of supplier safety commitments on traveler confidence.

  2. SAP Concur Blog

    SAP Concur Urges Organizations to Advance Spend Management Maturity

    A SAP Concur blog post notes that the nature of corporate spending has changed significantly over the past five to ten years and continues to evolve, making tracking and managing spending more complex. Citing IDC research, it says many organizations still have shortcomings: accounts payable teams cannot effectively direct spending if they only orchestrate manual processes; budget managers are not truly managing budgets if they only track what is spent; and finance managers cannot ensure payment terms and negotiated rates on every transaction without the right tools. IDC created a five-stage maturity model, from manual processes and spreadsheets at the lowest stage to integrated solutions an…

  3. SAP Concur Blog

    Accounts Payable and FinTech: The Perfect Combination

    This SAP Concur blog post emphasizes combining accounts payable processes with fintech tools for successful spend management. It highlights how the pandemic drove companies to digitize invoice management, and introduces Concur Invoice integrated with payment provider solutions to automate end-to-end processes, offering control, data insights, spend maximization, security, and innovation without development costs.

  4. SAP Concur Blog

    We're Not the Best Just Because We Say We Are

    A SAP Concur blog post aims to clarify common misconceptions about spend management solutions. It emphasizes that a true solution should focus on both end-user experience and the experience of finance managers, providing data analysis and compliance support. The post also distinguishes between 'connected' and 'integrated' and notes that reporting and analytics capabilities vary by provider, requiring complete data capture and professional analytical support.

  5. SAP Concur Blog

    4 Best Practices for Healthcare Mileage Reporting

    An SAP Concur blog post notes that healthcare customers spend 11% on personal car mileage, more than double the average of any other industry. As the number of Americans aged 65 and older doubles in coming decades, demand for mobile healthcare will grow, with more nurses and hospice workers traveling by car. The article offers four best practices: clearly define mileage reimbursement policies, set high expectations for visibility and control, adopt GPS automated tracking for accuracy, and enable mobile app-based reimbursement. Research shows companies save an average of 20% on costs after moving from self-reported mileage to automated GPS tracking.

  6. SAP Concur Blog

    How Technology Can Empower City Managers to be More Effective When It Comes to Serving Citizens

    A SAP Concur blog post discusses challenges facing city managers: they are stuck with paper receipts and Excel sheets, and manual spend processes lead to inefficiency and lack of visibility. It cites data: it takes an average of 26 minutes to manually complete one expense report; 31% of public sector managers say they still lack adequate visibility into expenses; a 2018 Kelton report found 73% of government financial decision-makers reported their organization struggled to remain compliant; a 2017 Mile IQ report found 34.5% of employees admitted to inflating mileage, with 76% saying they could do so because their organizations handled expenses manually; on average, 19% of expense reports an…

  7. SAP Concur Blog

    Amazon Business Integration Launches for Concur Expense

    SAP Concur announced a new Amazon Business Integration for Concur Expense. Available for free via the SAP Concur App Center, the integration reduces the time and effort required for employees to create expense reports from Amazon Business purchases and increases data accuracy. Amazon Business purchases automatically appear in an employee's available expenses, eliminating the need to upload or track down receipts. The integration is easy to set up with just a few clicks from administrators and is available for U.S.-based Amazon Business spend.

  8. SAP Concur Blog

    SAP Concur Podcast Conversation with neylux: Innovating Approval Workflows

    SAP Concur published a podcast conversation with Siegfried Krause, co-founder of neylux, a 2020 Partner Innovation Award winner, sharing how they helped a customer automate approval workflows. neylux implemented a passive approval model where employees enter data, Concur Audit performs compliance checks, and managers receive a summary page and PDF via email without active approval. The solution reduced the reimbursement cycle from two to three weeks to one week.

  9. SAP Concur Blog

    SAP Concur and Deloitte Discuss the Evolution of AP Automation

    SAP Concur Value Consultant Ryan Hamilton and Deloitte Specialist Master Oren Geshuri discuss the current state and future evolution of accounts payable (AP) automation in a podcast. The conversation focuses on employee experience and spend governance, noting that COVID-19 accelerated the digitization of AP processes and highlighting the strategic value of automation in improving efficiency, optimizing cash flow, and enhancing organizational resilience.

  10. SAP Concur Blog

    How to waste time…efficiently

    This SAP Concur blog post discusses how businesses can use time efficiently, emphasizing the importance of digital technology for SME growth. It cites research that 53-60% of SMEs say new technology solutions have improved workflows. The article recommends investing in digital tools like automated travel and expense management to save time and boost productivity.

  11. SAP Concur Blog

    From Spreadsheets to the Cloud: Bentley's Digital Transformation of T&E

    Bentley is a technology company serving engineering, architecture, and construction firms globally, with more than 3,000 employees across 50 countries; T&E is its second-largest controllable annual expense. The company initially managed T&E with spreadsheets and email, adopted an on-premise SAP solution in 2010, and moved to Concur's cloud solution in 2013, enabling automated approvals, e-receipts, automatic currency conversion, and mobile expense reporting, integrated with SAP ERP and SuccessFactors.

  13. SAP Concur Blog

    SAP Concur: Stay Resilient with Automated Spend Control and Compliance

    An SAP Concur blog post states that in an uncertain business environment, automated spend management is crucial for companies to stay flexible and profitable. Citing an AMI Research survey, 59% of SMB financial decision-makers say automation improves spend visibility. The article recommends using mobile apps and automated workflows to approve invoices and manage expenses anytime, anywhere, and leveraging AI and machine learning for data accuracy, thereby enhancing compliance, controlling costs, and optimizing cash flow.

  14. SAP Concur Blog

    The Loyalty Program Game Has Changed. Do You Know the Rules?

    This SAP Concur blog discusses changes in loyalty programs post-pandemic. It notes that traditional mileage and stay-based programs are no longer sufficient, and companies should renegotiate contracts and integrate loyalty programs into travel policies. A survey shows only 31% of aerospace and defense customers incorporate ground loyalty programs and 49% incorporate frequent flyer programs.

  15. SAP Concur Blog

    There's a Hole in My Data! Plug These Finance Gaps With Automation

    This SAP Concur blog post highlights that manual processes create blind spots in financial data, with 81% of finance leaders lacking complete visibility over T&E and invoice spend. Automation improves visibility, controls the second largest expenditure, speeds supplier payments, and ensures policy compliance. It cites SAP Concur processing nearly 124.6 million expense claims and 58.7 million travel bookings in 2017.

  16. SAP Concur Blog

    The Employee Experience Isn't All About Employees

    Gallup research shows organizations with exceptional employee experience see 17% higher productivity, 21% higher profitability, and 24% lower turnover. Deloitte reports 84% of leaders prioritize employee experience, but only 9% feel ready. Automating travel, expense, and invoice processes boosts engagement, productivity, and savings. Forrester recommends reframing expense management as an investment in employee experience and aligning finance, IT, and HR.

  17. SAP Concur Blog

    SAP Concur Releases Guide for Creating Corporate Expense Policies, Covering Expense Types and Best…

    The SAP Concur blog has published a guide on creating effective corporate expense policies. The article details what constitutes a business expense, the main types of expenses (fixed, variable, periodic), and common expense categories (such as travel, meals, remote work). The guide also provides key steps for developing an expense policy, including identifying clear categories, using simple language, defining approval processes, updating regularly, and integrating systems, while emphasizing the importance of policy compliance and employee satisfaction.

  18. SAP Concur Blog

    How Embracing Technology Can Help Make You an Awesome Leader

    A SAP Concur blog post notes that exceptional team leaders are critical to employee productivity and engagement. A Forrester and SAP survey shows organizations with engaged, empowered workers see 4.3x increase in earnings per share, 21% higher profitability, 17% higher productivity, and 81% higher customer satisfaction. Management expert Lisbeth Claus shares leadership tips in a free webinar, including embracing technology. A January 2021 survey by SAP Concur and The Economist Group found 89% of executives said deploying advanced technologies would be instrumental in building resilience.

  19. SAP Concur Blog

    Does Your Spend Management Solution Feel Like It's Solving Anything?

    A SAP Concur blog post notes that if companies cannot fully capture employee expenses and invoice data, they risk making purchasing, budgeting, and forecasting decisions based on incomplete information. The article mentions that employees not in offices find it harder to follow spending protocols, and new spending categories like PPE, home office furniture, and internet connections add management complexity. It recommends automated solutions for spend visibility and offers six key spending questions for self-assessment.

  21. SAP Concur Blog

    Is Your AP Process Holding Your Business Back?

    SAP Concur blog notes 96% of businesses plan to grow, but manual AP processes can be a bottleneck. Finance teams spend 60% of time on day-to-day processes. 41% of finance leaders are concerned about staff productivity; 32% about turnover and low morale. Automation saves a five-person finance team 40 hours per week and $34,000 annually on average. More than two-thirds of finance leaders aren't completely confident their business is protected against fraud.

  22. SAP Concur Blog

    SAP Concur Explains How Automation and Reporting Can Help Budget Management

    A SAP Concur blog post discusses common budgeting and cash flow challenges for business owners, including surprise employee expenses, late payments, and travel spend control. It recommends expense report automation, invoice process automation, and automated travel solutions to improve financial visibility, avoid late fees, maintain credit scores, and better manage employee travel and duty of care. It cites Statista data that 43% of US business travel managers expect an increase in business travel this year.

  23. SAP Concur Blog

    SAP Concur: Three Data-Driven Strategies for Better Fraud Detection

    A SAP Concur blog post presents fraud detection strategies shared by Ford Motor Company and CenterPoint Energy in an ACFE webinar: combining p-card data with expense reports to analyze trends; reviewing employee spend in all investigations; and using systems to analyze 100% of transactions and flag risks. In the Ford case, reviewing two years of expense reports uncovered $3,000 in fraudulent spend.

  24. SAP Concur Blog

    Logoplaste Customer Story: A Fast Track to the Cloud

    Portuguese plastic packaging company Logoplaste partnered with SAP Concur and Accenture to deploy a cloud-based expense and travel management solution across 18 countries. The project rolled out in two waves, starting with Portugal, USA, Canada, Brazil, UK, and Luxembourg, then expanding to 12 more countries. After implementation, the average time between expense preparation and payment is less than 11 days, and 11 countries use an exclusively digitized process. Over 1,000 users have submitted more than 1,000 expense reports, with a user rating of 4.3/5.

  25. SAP Concur Blog

    Is Your AP Process Fully Automated? Consider These 4 Telling Scenarios

    A SAP Concur blog post notes that many accounts payable processes appear automated but still rely on faxes, scanned images, and manual steps. It describes four common scenarios: centralized vs. decentralized capture, semi-automated approval workflows, ERP module limitations, and insufficient payment optimization. True AP automation should be entirely paperless, with all invoices received electronically and all communication around approvals or matching issues in a single system. The article recommends assessing automation levels and considering specialized solutions.

  26. SAP Concur Blog

    Taxback International and SAP Concur Partner to Automate VAT Reclaim

    Taxback International, the first technology partner to integrate with SAP Concur to automate the entire VAT reclaim process, continues to innovate for efficiency, visibility, and regulatory compliance. The article highlights the U.S. Tax Cuts and Jobs Act limits on meals and entertainment deductions, post-Brexit uncertainty for UK VAT reclaim, and the EU's 2021 e-commerce VAT rules. Taxback International's cloud software adapts to changing rules, helping companies manage compliance risk and optimize reclaim.

  27. SAP Concur Blog

    SAP Concur: Best Practices for an Employee Spend Fraud Mitigation Program

    A SAP Concur blog post focuses on fraud arising from employee spending, both intentional and accidental, and mitigation measures. It cites the ACFE 2018 Global Study on Occupational Fraud and Abuse, which reports 5% of a typical organization's revenue is lost to fraud each year and 83% of fraud cases involve asset misappropriation; the median loss of asset misappropriation was $154K, with expense reimbursements making up 14% of risk in that fraud category. It also cites a 2017 Oversight report finding 37% of business travelers had at least one exception on their expense reports. Recommended practices include an integrated platform, budget control, 100% auditing and automated GPS mileage tra…

  28. SAP Concur Blog

    Dynamic Spend Management Practices in Higher Education: Three Considerations for Returning to Trave…

    SAP Concur published a blog post discussing how higher education institutions can manage spend as they return to travel post-pandemic. The article notes that the pandemic forced institutions to re-evaluate travel and expense programs and accelerated the deployment of spend management technology. It offers three recommendations: increase visibility of travel requests and needs; update policy planning and program deployment; and plan for the future. Citing the 2021 Global Business Traveler Report, 96% of respondents are willing to travel for business in the next 12 months, 52% expect the ability to choose direct flights, and 41% want to stay in four- to five-star hotels.

  29. SAP Concur Blog

    SAP Concur: Five Things AP Teams Didn't Sign Up For and the Automation Way Out

    SAP Concur lists five things AP teams didn't sign up for: tedious manual invoice processing, being overwhelmed by paper invoices, lacking authority to fix broken processes while being scapegoated, feeling ignored, and working weekends to approve invoices. The post states most SMBs have two to four AP professionals processing hundreds or thousands of paper invoices monthly. Manual processes cause difficulty tracking spending, incomplete documentation, duplicate data, poor cash flow visibility, and slow approvals. SAP Concur recommends invoice automation to cut processing time, free teams for spend analysis and cost-saving, and claims automation saves companies tens of thousands of dollars an…

  30. SAP Concur Blog

    How to Fine-Tune Your Expense Approval Process

    A SAP Concur blog post notes that expense approval is both an administrative burden and a vital task. 5% of a typical organization's annual revenue is lost to fraud, and 10% of travelers have at least one duplicate expense averaging over $50. The article offers four tips: use automation to spot inconsistencies, train approvers, review the approval chain, and consider Concur Audit as a safety net. Placing automation at the heart of the approval process can reduce approver time and increase compliance confidence.

  31. SAP Concur Blog

    Embracing Digital Solutions and Engaging Employees

    A SAP Concur blog post discusses the cost control and compliance pressures facing finance teams, as well as employee turnover risk. It notes that digital solutions such as automation, machine learning, AI, and ERP integration can improve employee experience and efficiency. Using SAP Concur solutions can reduce time to fill out an expense report by 43%, time to reimburse expenses by 50%, and increase employees following T&E policies by 32%. The post also poses five key questions to help finance leaders reimagine travel, invoice, and expense management.

  32. SAP Concur Blog

    SAP Concur: 3 Key Factors in Achieving a Compliant, Efficient Month-End

    SAP Concur argues that paper-based month-end closing is often stressful and inefficient, and identifies three obstacles: difficulty gathering paperwork, time-consuming and error-prone data entry, and poor data quality that leaves no clear real-time view of finances. It says automation solves these problems: Concur Expense lets employees photograph receipts on their smartphones and automatically convert them into claims, while Concur TripLink captures travel plans and spend. Data flows seamlessly into the finance system, eliminating manual error, giving earlier visibility into spend for proactive decisions, and providing an end-to-end audit trail.

  33. SAP Concur Blog

    SAP Concur Shares Expense Management Benchmarks to Boost Workforce Productivity

    SAP Concur article states that many customers have observed an uptick in workforce productivity by encouraging corporate card usage and leveraging automation tools to submit, review, approve, and pay expenses. It provides expense workflow benchmarks: if employees take longer than 22 days to submit an expense, managers longer than two days to approve, and accounts payable longer than three days to pay, adjustments to policies and timelines may be needed. Best practices include implementing card feeds, reviewing expense workflow reports, soliciting feedback, adjusting policies, and educating teams.

  35. SAP Concur Blog

    SAP Concur: Our Continuing Customer Commitment

    Then-President of SAP Concur Jim Lucier wrote to customers outlining the company's business continuity measures during the pandemic. Products and services remained uninterrupted, most employees worked remotely, and global services and support teams maintained normal service levels. Offices implemented enhanced safety procedures, non-essential travel was suspended through the end of April, in-person internal and external events were canceled or postponed, and SAP Concur Fusion was held virtually.

  36. SAP Concur Blog

    SAP Concur: Three Tips to Save on Business Travel

    SAP Concur published three tips to save on business travel. GBTA reported 514 million business trips were taken in 2016. The article recommends booking at least three weeks in advance, as tickets booked fewer than seven days before departure are on average 44% more expensive than the same ticket booked 15 days in advance; considering ridesharing instead of renting a car for short trips; and researching meal options ahead of time to control costs. It also suggests companies set booking guidelines and approval processes and use expense systems to simplify reporting.

  37. SAP Concur Blog

    Rethink Your Spend Management KPIs

    SAP Concur introduces a spend management KPI scorecard to help companies rethink how they measure spending. The article notes that spending patterns have changed significantly over the past two years, and if KPIs haven't been adjusted, companies may be measuring the wrong things. The scorecard offers 17 new indicators covering risk measurement, program performance, budget accuracy, and more, highlighting that duplicate mileage submissions increased 2,127% in the last quarter of last year.

  38. SAP Concur Blog

    SAP Concur: Now Is the Time to Digitalize Your Spend Management

    A SAP Concur blog post argues companies should invest in digital spend management. Shari Lava, research director at IDC, says the manual way is not working, and Bryan Ball, director of research at Aberdeen, says visibility into spending information can make a difference in survival. The article notes paper-, email-, and spreadsheet-based processes are untenable under remote work, and digitalization enables automated approvals, faster reimbursement, real-time spend analytics, and ERP integration.

  39. SAP Concur Blog

    SAP Concur: Automated Expense and Travel Management Is the Right Move

    SAP Concur argues that an automated travel and expense management system can help companies control costs that have historically been difficult to manage. It notes that travel and expense costs were the second most difficult cost to control in corporate settings, and that outdated budgeting systems and misplaced documents make consolidation and reporting hard. A cloud-based system lets employees track spending on the go and maintain reports in one place, and submitting spending as it occurs helps avoid year-by-year losses. Immediate tracking and consolidated reporting also improve spend visibility, helping companies better understand budgets and reallocate savings. Companies can use this da…

  40. SAP Concur Blog

    SAP and Qualtrics Launch Concur Experience Optimizer

    SAP SE and Qualtrics announced the availability of Concur Experience Optimizer, combining Qualtrics EmployeeXM's employee experience management with operational intelligence data from Concur Travel and Concur Expense to help companies design travel programs for the hybrid workplace, improve spend management, and increase retention. Research shows 70% of employees expect to return to pre-pandemic travel levels, and 84% are willing to travel within the next year. The solution captures employee sentiment via feedback templates and dashboards linked to operational data to improve compliance, budget predictability, and sustainability.