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Jun 24Mon
  1. SAP Concur Blog

    SAP Concur Webcast: How AI Is Redefining Business Productivity

    SAP Concur released an on-demand webcast on AI and productivity, moderated by Brian Veloso with guests Deborah Maynard and Harsehaj Dhami. The discussion cites the CFO Insights Report: 98% of CFOs believe AI threatens them, while 61% see it as an essential tool for managing the unexpected. Guests said AI should be seen as a complementary tool to support staff and suggested measuring adoption via quantitative metrics such as task completion time. On regulation, they noted the private sector has more freedom and less regulation than the public sector, and that regulation can ensure public trust. A KPMG Canada report shows 72% of U.S. companies use AI in operations versus only 35% of Canadian…

Jun 7Fri
  1. SAP Concur Blog

    SAP Concur: Essential Financial KPIs for Strategic Spend Analysis

    A SAP Concur blog post outlines essential financial KPIs for travel and expense (T&E) spend analysis, including total spend, category spend breakdown, supplier performance, traveler behavior, cost per trip, compliance rate, report cycle time and ROI. It says KPIs can improve spend visibility, cost control, process efficiency and decision-making. It also cites the Analysis Mason 2022 study: solutions like SAP Concur helped organizations achieve a 28% reduction in excess mileage claims, a 26% decrease in budget overspending and a 26% increase in tax reclaim.

  2. SAP Concur Blog

    SAP Concur: Using Data Analytics to Improve Corporate Travel Programs

    A SAP Concur blog post describes four types of travel analytics—descriptive, diagnostic, predictive and prescriptive—and how they help optimize costs, enforce policy, reduce risk and improve traveler experience. It recommends tracking KPIs such as total spend, cost per trip, booking rates, preferred vendor compliance and travel policy compliance rate. It also says analytics can support vendor sourcing and negotiation, policy optimization, demand management, experience enhancement and benchmarking.

  3. SAP Concur Blog

    SAP Concur: The Power of Spend Analysis and How to Implement It

    A SAP Concur blog post says that amid economic uncertainty and inflationary pricing, finance leaders are seeking more efficient spend management strategies. A SAP Concur study shows 90% of global senior finance leaders said there is a critical need to prepare their businesses for the unexpected. The post covers the definition, benefits and implementation steps of spend analysis, including defining objectives, identifying data sources, centralizing data, cleansing and normalizing data, categorizing spending, analyzing and monitoring, and acting on findings. It also recommends taxonomies such as UNSPSC or ECLASS and emphasizes automation and cross-functional collaboration.

  4. SAP Concur Blog

    SAP Concur: The Asynchronous Work Trend and Strategies for Finance Teams

    A SAP Concur blog post discusses asynchronous work, where employees can work without needing to engage in real time. It cites an EY study of more than 16,000 employees: nine out of 10 want flexibility in when and where they work, and more than half would leave their company for a more flexible arrangement. It lists benefits such as improved planning, focus, cross-time-zone workflow, talent pool and job satisfaction, and challenges such as lack of immediate feedback, miscommunication and information overload. It recommends finance teams implement asynchronous work through clear communication, policies and procedures, technology, self-service resources and regular feedback.

Jun 4Tue
  1. SAP Concur Blog

    SAP Concur: Purpose, Benefits and Preparation for External Audits

    A SAP Concur blog post explains external audits—independent assessments of financial statements, records and internal controls by third parties—to validate process accuracy and identify improvement areas. It says external audits can enhance financial transparency, ensure compliance, validate internal controls and support decision-making. It lists audit steps including planning and preparation, data collection and review, evaluation of internal controls, substantive testing, reporting and recommendations, and follow-up and remediation. It notes 94% of executives agree advanced technology can promote audit quality, and automating internal audit processes is 36% more efficient for expense repo…

  2. SAP Concur Blog

    Employee Incentive Strategies to Increase Engagement

    This SAP Concur blog post discusses employee incentive strategies to boost engagement and productivity. It covers various incentive types, including financial, travel, and recognition programs, and provides steps for creating effective incentive plans, such as defining objectives, understanding employee preferences, setting realistic goals, choosing appropriate incentives, establishing transparent rules, tracking progress, and delivering as promised.

  3. SAP Concur Blog

    Adapting to Change: The Power of Business Agility

    This SAP Concur blog post emphasizes the importance of business agility and introduces the seven core principles of the Scaled Agile Framework (SAFe). It states that agility enables companies to seize new opportunities, adapt to challenges, innovate, and improve efficiency. In spend management, agile strategies include renegotiating contracts, strategic sourcing, collaborative sourcing, supplier compliance, supply chain resilience, and more. The article also provides key metrics for measuring agility.

May 29Wed
  1. SAP Concur Blog

    Accounts Payable and AI: An Ideal Fit for Efficiency and Insight

    This SAP Concur blog post explores the application of artificial intelligence in accounts payable (AP) processes. It notes that AI can automatically capture key invoice details, perform three-way matching, improve compliance and fraud detection, thereby enhancing efficiency and insight. Research shows that 63% of finance leaders plan to invest in cutting-edge technologies this year. AI cannot replace human expertise but can reduce manual work, allowing employees to focus on higher-value tasks.

May 22Wed
  1. SAP Concur Blog

    Navigating Spend Management in the Year of AI Adoption

    This SAP Concur blog post discusses the transformative role of generative AI in finance and spend management. It notes that Gartner predicts over 80% of enterprises will have embedded generative AI into their operations by 2026. AI enhances efficiency in data reconciliation, fraud detection, and risk management, allowing finance professionals to focus on strategic decision-making. The article also emphasizes real-time insights, trust and ethical considerations, and workforce preparedness.

Apr 22Mon
  1. SAP Concur Blog

    The Changing CFO Role Requires Greater Collaboration with HR and IT

    SAP Concur research shows finance leaders are getting involved in areas where they traditionally had a lighter touch, and the strategic nature and crossover of C-level roles has increased. CFOs must ensure financial accountability and ROI across the organization, leading to collaboration with HR and IT on initiatives and spending. In the 2023 CFO Insights research, 87% of finance leaders said their crossover with HR is more significant than ever; in the 2024 survey, virtually every finance leader regarded the HR relationship as important, with top collaboration priorities including incentivizing high performers, diversity, and addressing the gender pay gap. With CIOs/CTOs, cost control (58%…

Apr 8Mon
  1. SAP Concur Blog

    Efficiently Using Data Analytics in the Auditing Process

    SAP Concur discusses the use and challenges of data analytics in expense audits. The article says expense audits are essential to control spend and ensure financial health, and integrating data analytics is revolutionizing the task; studies indicate data analytics enhances audit quality by providing deeper insights and identifying potential risks more effectively. It also notes challenges: the need for specialized skills, longer hours spent on analysis, disruption to traditional audit processes, and increased employee workload, exacerbating CPA staffing shortages and raising stress among travel managers. SAP Concur research found 47% of global travel managers say their role is more stressfu…

Mar 29Fri
Mar 13Wed
  1. SAP Concur Blog

    Ardent Partners: 2024 AP Trends Center on AI and Agility

    The Ardent Partners report 'Accounts Payable 2024: BIG Trends and Predictions,' sponsored by SAP Concur, says AI and automation will deepen their impact on accounts payable, allowing AP teams to focus on strategic decision-making. Report topics include AI and digital transformation, fraud prevention, supply chain shifts, tightening invoicing standards, best-practice sharing, data value and AP career development. The report says AP is becoming a 'hub of intelligence' as well as a 'center of efficiency.'

  2. SAP Concur Blog

    SAP Concur: Finance Leaders Need a Certain Mindset Amid Uncertainty

    SAP Concur published a CFO Insight Series report, 'Lead Through Business Uncertainty with Technology and Strategic Vision,' gathering views from global finance leaders. It advises finance leaders to embrace technology, prioritize foundational principles, and foster personal growth and collaboration. WalkMe CFO Hagit Ynon says the right tools, technology and mindset must be in place now to secure future profitable success. The report notes automation reduces nuts-and-bolts work while empowering finance to better analyze data; managing cash flow, payables, receivables, compliance and fraud prevention remain key duties but should be part of an integrated approach. Finance leaders also need to…

Mar 12Tue
  1. SAP Concur Blog

    SAP Concur Data: 2023 Airfare Averaged $770, the Costliest Category

    SAP Concur analyzed 2019 and 2023 Concur Expense data to reveal category shifts. In 2023, average airfare per transaction was $770, up 10% from 2019 and more than three times any other category. Gas saw the largest increase, up 37% from $38 to $59; meals rose 30% to $56; car rental and entertainment each rose 28%; lodging rose 21% to $140; train fares fell 5% to $71. By total spend share, the 'other' category rose from 17% in 2019 to 22%, becoming the largest. By transaction volume, meals, ground transportation and lodging were most common.

Jan 31Wed
  1. SAP Concur Blog

    SAP Concur Releases Future-Ready Guide for Finance Leaders

    SAP Concur published a resource compilation for finance leaders covering career growth, team empowerment, and AI and finance technology adoption. It cites an SAP Concur CFO Insights report finding that 90% of senior finance leaders agree their key task is to prepare their business for the unexpected. Resources include an eBook on top CFO priorities for 2024, the fast track to CFO, the modern finance leader role, and AI and finance technology white papers.

Jan 29Mon
  1. SAP Concur Blog

    SAP Concur Survey: 90% of Finance Leaders See Unexpected-Prep as Critical

    An SAP Concur study of global senior finance leaders found that 90% agree preparing their business for the unexpected is a critical task today, while only 2% disagreed. The article proposes four resolutions for finance leaders: innovate to control costs, compliance, and cash flow through a unified platform and AI; strengthen visibility, analysis, and planning; adapt processes, policies, and priorities; and boost morale, productivity, and retention. It also covers automated indirect tax recovery such as VAT, integrating travel and expense data, and mobile expense reporting.

Jan 8Mon
  1. SAP Concur Blog

    SAP Concur eBook Highlights Five Business Outcomes for Finance Leaders

    SAP Concur released an eBook, "The 5 Most Important Business Outcomes for Finance Leaders and How to Maximize Them," focusing on productivity, employee experience, flexibility, visibility, and reduced risk. It cites Analysys Mason 2022 research: finance and AP teams using SAP Concur T&E solutions save an estimated 148 hours weekly; 65% identify improving efficiency and productivity as a top cost containment goal; 71% consider user experience and time savings important in choosing an automated expense or invoice solution; 69% think T&E solutions improved data-driven decision-making; 72% agree an automated T&E solution allows a better response to business challenges; and 53% call reducing exp…

Dec 13Wed
  1. SAP Concur Blog

    SAP Concur Data: Top U.S. Business Travel Destinations for 2023 Holiday Season

    SAP Concur analyzed U.S.-origin business travel bookings on Concur Travel from November to December 2023. The busiest business travel day in November was November 13, with Dallas and Chicago as the top two destinations. During Thanksgiving (November 17-26), Las Vegas claimed the top spot, with more than three times as many business travelers as Phoenix in tenth place. December 4 was the busiest travel day in December, with Dallas again ranking first. During Christmas and New Year (December 21-January 3), Orlando ranked first, with more than double the number of business travelers compared to Phoenix in second place.

Nov 14Tue
  1. PhocusWire All News

    PhocusWire Presents the Hot 25 Travel Startups for 2024

    PhocusWire released its sixth annual Hot 25 Travel Startups list. In the 2024 list, eight companies were founded in 2020, five in 2021 and four in 2022. The selection narrowed more than 150 startups, evaluating innovation strength, growth potential and diversity in sector, location and founders. The article also analyzes data from 125 companies selected over the past five years: cumulatively raised $2.2 billion, 74% primarily B2B, 53% based in North America and 33% in Europe.

Nov 6Mon
  1. SAP Concur Blog

    On Business Travel, Parents and Non-Parents See Things Differently

    SAP Concur's 2023 Global Business Travel Survey found 99% of surveyed parents are willing to travel for business in the next 12 months, but 44% of parents say they travel more than they'd like, versus 25% of non-parents. Parents are more likely to identify a threat to business travel (95% vs 86%), and more concerned about health and safety (48% vs 37%) and international or local conflicts (37% vs 27%). 62% of parents changed accommodations in the past 12 months because they felt unsafe, versus 36% of non-parents.

Nov 2Thu
  1. SAP Concur Blog

    SAP Concur Releases Travel and Expense Performance Benchmark Report

    SAP Concur released a Travel and Expense Performance Benchmark Report based on data from its top 25% best-performing customers worldwide, helping businesses compare metrics such as expense approval time, rejection rates, corporate card usage, and booking channel visibility. Data is broken down by global region and company size (under 1,000 and 1,000+ employees), with a worksheet to help identify gaps and develop improvement plans.

Oct 26Thu
  1. SAP Concur Blog

    SAP Concur Releases AI Whitepaper: Solving Business Problems with a Human Focus

    SAP Concur released an AI whitepaper detailing nearly a decade of embedding AI in travel and expense solutions, citing survey data: 82% of finance leaders hope AI improves operational efficiency, 62% see it as essential for managing uncertainty, and only 11% of finance managers demonstrate digital competency. The article also outlines AI applications in cost estimation, receipt itemization, and mobile expense reporting.

  2. SAP Concur Blog

    SAP Concur Report Explores the Changing Role and Responsibilities of the CFO

    SAP Concur surveyed 220 finance leaders across seven markets and released a CFO Insights report. Findings show four of five top external challenges relate to global economic turmoil; CFOs respond by increasing market monitoring (57%), investing in innovation (40%), and automation and AI (33%); 68% of CFOs see AI as a threat to their position, while 82% believe it will make operations leaner.

Oct 23Mon
  1. SAP Concur Blog

    Change is Constant. Here's How Your Business Can Get Ready

    SAP Concur's blog publishes a business resilience guide, noting 90% of CFOs agree their top task is preparing for the unexpected. The article offers four ways to future-proof: using a single cloud platform for travel, expense, and invoice data; gaining visibility through advanced analytics; improving employee experience; and measuring progress with benchmark reports.

  2. SAP Concur Blog

    SAP Concur Research: Nine in 10 CFOs Say Preparing for the Unexpected Is Their Key Task

    SAP Concur research shows nine in 10 CFOs agree their key task today is preparing the business for the unexpected. The upcoming CFO Insights Report: A New Role in Managing Uncertainty examines how growing uncertainty has pushed CFOs toward forecasting and risk management, covering investments in analytics and AI, sustainability reporting pressure, mid-size organization challenges, and the evolving CFO relationship with C-suite peers such as CHROs.

Oct 19Thu
  1. SAP Concur Blog

    IDC: SAP Tops 2022 Travel and Expense Management Software Market with 49.4% Share

    An IDC report shows SAP maintained the No. 1 ranking in the 2022 travel and expense management software market with 49.4% share, $1.281 billion in revenue, and 16.3% year-over-year growth. It also cites the 2023 Global Business Travel Survey finding that 67% of global business travelers are very willing to travel for work in the next 12 months, and a 30% increase in U.S. airline passengers between 2021 and 2022.

Oct 3Tue
Sep 29Fri
Sep 26Tue
Aug 28Mon
Aug 21Mon
  1. SAP Concur Blog

    2023 Global Business Travel Survey: Equal Access and Flexibility Needs Stand Out

    SAP Concur released findings from its 2023 Global Business Travel Survey, now in its fifth year. The survey shows 92% of business travelers believe their career future depends on business travel, yet 62% have not had equal opportunities due to demographics, sexual orientation, physical appearance, or health conditions. Demand for flexibility is rising: 48% want flexibility to ensure safety, 47% for work-life balance, and 34% to add personal travel.

Aug 10Thu
  1. SAP Concur Blog

    SAP Concur Survey: Travel Managers Face More Stress and Data Challenges

    SAP Concur released its fifth annual Global Business Travel Survey of 700 travel managers across seven markets. The survey shows 47% of travel managers say their role is more stressful than 12 months ago, and 41% cite inflation driving up travel costs. 98% say lagging data and analytics hinder their job, and 98% expect their company to change travel policies in the next year.

Jul 25Tue
  1. SAP Concur Blog

    SAP Concur Podcast: CHOOOSE on Corporate Sustainability Strategy

    The SAP Concur Conversations podcast features Nina Birger, VP of Climate Solutions at CHOOOSE, discussing how organizations can incorporate sustainability into business strategy. The conversation covers the ESG framework, the role and limits of carbon offsets, methodologies for measuring travel carbon emissions (including the Greenview Hotel Footprinting tool), the risks of greenwashing and greenhushing, and the value of sustainability in talent recruitment and retention.

Jul 13Thu
  1. SAP Concur Blog

    HFMA Conference: Healthcare Digital Transformation and Travel Compliance Challenges

    SAP Concur attended the HFMA annual conference to discuss four key challenges facing healthcare organizations: funding sources and cost transparency, rising airfares and room rates, Stark Law and Anti-Kickback Statute compliance, and staffing shortages. The article cites the HFMA 2023 Outlook Survey Report and Deloitte survey data, noting only 42% of healthcare workers are satisfied with work practices and 38% with work-related technology.

Jul 12Wed
  1. SAP Concur Blog

    Corporate Sustainability in Practice: From Baseline Measurement to Employee Engagement

    The SAP Concur blog summarizes key takeaways from a podcast conversation between Nina Birger, VP of Climate Solutions at CHOOOSE, and Jeanne Dion, VP of the Value Experience Team at SAP Concur. The article covers the ESG framework, the importance of establishing a carbon baseline, travel carbon measurement methods, the risks of greenwashing and greenhushing, and the value of sustainability in employee recruitment and engagement.

Jun 30Fri
  1. SAP Concur Blog

    Survey: 94% of LGBTQ+ Business Travelers Have Experienced Discrimination

    SAP Concur's 2023 Global Business Travel Survey found that 94% of LGBTQ+ business travelers have personally experienced discrimination while traveling for work, and 90% have hidden their sexual orientation on a business trip, citing safety (55%) and privacy (55%) as top reasons. 82% of LGBTQ+ travelers changed accommodations in the past 12 months because they felt unsafe, compared with 53% of all business travelers. 92% of LGBTQ+ travelers feel they have not had equal opportunity to travel for business. The survey was conducted by Wakefield Research between April 7-28, 2023, among 3,850 business travelers in 25 markets.

Jun 22Thu
  1. SAP Concur Blog

    Spend Insights Report: T&E Spending Growth and Violation Analysis

    The Spend Insights Report by SAP Concur and Oversight shows T&E spending rose 73% year over year in 2022, with travel-specific spending up 178% from Q1 to Q4, including airline spending up 400% and lodging up 207%. Employee out-of-pocket cash spending jumped 81% and was the top category, accounting for 44% of all violations. Spending violations rose 7.9% year over year, costing companies $91.3 million, a 9.83% increase. The report recommends stronger training, electronic receipt management, and audit tools.

Jun 8Thu
  1. SAP Concur Blog

    SAP Concur Survey: Majority Feel Business Travel Isn't Offered Equally

    SAP Concur's fifth annual Global Business Travel Survey polled 3,850 business travelers across 25 markets. Nearly two-thirds (62%) feel they haven't had equal opportunity to travel compared with coworkers, attributing this mainly to age, accent, or gender; in the U.S. the figure rises to 72%. 94% are willing to travel in the next 12 months and 92% say their career depends on successful business travel. Health and safety (44%) remains the biggest threat, and 53% globally changed accommodations in the past 12 months because they felt unsafe, rising to 70% in the U.S. Remote workers report sharper gaps in equal opportunity, travel willingness, and cost pressure.