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Jun 22Thu
  1. SAP Concur Blog

    Why Companies Choose SAP Concur: Customer Cases and Data

    A SAP Concur blog presents customer cases explaining why companies choose its travel and expense solutions. 83% of SAP Concur users give the solutions 4 or 5 stars on G2, and 93% say on GetApp they would recommend them to a friend or colleague. More than 48,000 customers worldwide use its solutions to automate travel and expense processes. Customers include PACCAR, Standard Chartered Bank, ASICS Europe, VMware, Merck, and PwC, with key needs including spend visibility, compliance, efficiency, and sustainability.

Jun 20Tue
  1. SAP Concur Blog

    Traveler Personas and Experience: The Next Big Thing in Business Travel

    In the SAP Concur Conversations podcast, Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, discusses the importance of traveler personas and traveler experience in business travel. She identifies three traveler personas: the new entrant, the space cadet, and the 'pirate.' She recommends travel managers improve compliance by offering more options and some wiggle room, and use online booking tools and non-invasive data collection to understand traveler preferences. She also notes the travel experience has become an important factor in talent retention.

Apr 20Thu
  1. SAP Concur Blog

    Outdated Travel Policy? 5 Tips to Update It Today

    An SAP Concur blog post argues that outdated travel policies cost organizations financially, strategically and culturally. Barb Bammer, a senior solutions consultant at SAP Concur, spoke with Ben Claxton and Jeff Saydah of Fox World Travel and offered five tips: don't delay reassessment and review quarterly or at least annually; set measurable goals and revisit them; align policy with company values; keep employee experience top of mind and involve travelers; and track successes while learning from failures.

  2. SAP Concur Blog

    Take the Pain Out of Travel with Clear Policies

    An SAP Concur blog post argues that without clearly spelled-out policies, employees cannot know what is reimbursable, so clear and adaptable travel and expense policies are critical. It cites research showing 100% of travel managers expect to change policies in the coming year, 94% of business travelers plan greener travel steps over the next 12 months, 72% of companies say automated T&E improves response to business challenges, and 34% of businesses adopting T&E automation saw fewer reports rejected over receipts. It advises formalizing policies covering flights, lodging, food and entertainment while building in flexibility.

Apr 14Fri
  1. SAP Concur Blog

    The Connection Between Intelligent T&E Automation and Better Compliance

    An SAP Concur blog post says refining T&E with intelligent automation and digitized processes is a natural step in finance digital transformation, cutting paper, data entry errors and making expense data timelier and more trustworthy. It stresses that controls and compliance are often neglected when manual work is heavy: miscategorized spend causes budget, tax and compliance issues, and international travel spend carries anti-bribery risk with fines up to $2 million per violation. The SAP Concur and Oversight Spend Insights Report 2021 found excessive missing receipts up 58.6%, expense header keyword match violations up 26.7%, and duplicate mileage submissions up 2,127% from Q3 to Q4 2021.

Mar 7Tue
  1. SAP Concur Blog

    Adopting Spend Automation to Maximize New Funding

    A SAP Concur blog post aimed at companies that have received new funding recommends digitizing and automating spend management—employee expenses, vendor invoices, and travel costs—to maximize the value of that funding. It says automation can improve business intelligence and actionable insights, help make contingency plans, strengthen working capital, improve spend visibility, and find cost-saving opportunities. It cites data showing roughly 20% of expenses fall out of policy and organizations lose an estimated 5% of revenue to fraud each year, and a 2022 Analysys Mason survey showing companies saw positive ROI within 8 months on average after implementing travel and expense and/or vendor i…

Feb 16Thu
  1. SAP Concur Blog

    SAP Concur Highlights Six Reports to Close Spending Loopholes

    SAP Concur published a blog recommending six reports within its solution to reduce non-compliant spending and potential fraud. Citing ACFE data, it notes 51% of surveyed respondents uncovered more fraud since the pandemic, and nearly half of reported cases stemmed from a lack of internal controls. The six reports cover route data, receipt attachments, cash versus card spend, approved reports with unviewed receipts, high-risk expense categories, and travel expenses on cash.

Jan 26Thu
  1. SAP Concur Blog

    Digging Into Essentials of Automated Expense Management

    A SAP Concur blog post cites a 2022 Analysys Mason study finding that nearly half of finance leaders worldwide say fraud and risk management are their biggest challenges, and 44% cannot make informed decisions due to lack of timely financial information. The article highlights that manual expense management is costly, while automated solutions can mitigate fraud and noncompliance risks and improve productivity and profitability. The study estimates a T&E solution saves 13 hours weekly per finance or accounting team member. One customer reports spending 65% less time processing expense reports. 72% of businesses believe digital transformation is key to growth.

Jan 11Wed
  1. SAP Concur Blog

    We Answer: What Are Expense Reports? And Other FAQs.

    A SAP Concur blog post answers common questions about expense reports, including: what is a travel expense report, what is an income and expense report, what should an expense report include, whether receipts are needed for every expense, who approves expense reports, what to do if an invalid or personal expense is found, and how to create an expense policy. It emphasizes that expense reports are the best way to manage and track employee business expenses, and receipts are non-negotiable for IRS audits. SAP Concur offers a free customizable expense policy template.

  2. SAP Concur Blog

    How Can Your Business Find Certainty in Uncertain Times?

    A SAP Concur blog post emphasizes that in uncertain times, businesses gain certainty by controlling spending and strengthening compliance. It recommends automated solutions to integrate travel and expense processes, centralize data, adhere to budgets, optimize invoice processes, and improve compliance culture. The article also mentions auditing and intelligent automation to identify non-compliant spending.

Jan 10Tue
  1. SAP Concur Blog

    Highlights from Fusion Exchange DC 2022 for Regulated Industries

    A SAP Concur blog post summarizes highlights from Fusion Exchange DC 2022, an event for regulated industries including federal, state and local governments, higher education, government contracting, utilities, and healthcare. Attendees discussed travel, expense, and accounts payable challenges and shared best practices. Topics included return to travel, expense reconciliation, sustainability, change management, travel safety, data & reporting, auditing, cost control & compliance.

Dec 13Tue
  1. SAP Concur Blog

    SAP Concur Shares Methods to Increase Expense Audit Efficiency

    A SAP Concur blog post discusses how to improve the efficiency of corporate expense report auditing. Citing an IDC report, it states that automating the audit process can make expense report intake and handling 36% more efficient, reduce report completion time by 43%, and result in 65% more policy-compliant expense reports. The article recommends best practices such as reducing internal auditor effort, increasing data entry accuracy, using data to identify improvement opportunities, employing pre-authorized requests, reducing exceptions, improving first-pass ratio, increasing card adoption, and providing ongoing training.

Oct 4Tue
  1. SAP Concur Blog

    Modernizing County Expense Systems: How Automation Improves Efficiency and Compliance

    Many county governments still use manual or paper-based expense reimbursement processes, leading to inefficiencies and lack of transparency. Manual systems are slow, error-prone, and more susceptible to fraud. Automating expense processes can speed up cycle times, eliminate human error, reduce fraud, and provide clear visibility into expenses. The article outlines benefits in spend management, control and compliance, and employee experience, and recommends SAP Concur solutions to help counties modernize their expense systems.

Sep 7Wed
Sep 1Thu
Aug 25Thu
Aug 23Tue
Aug 9Tue
  1. SAP Concur Blog

    Level Up Spend Management for Transparency and Accountability in Aerospace, Defense, and Government…

    SAP Concur article discusses how aerospace, defense, and government contracting organizations can improve transparency and accountability through digital spend management. Post-pandemic, organizations should evaluate temporary fixes. Spend management platforms provide real-time visibility, budget control, and reduce fraud risk. Data shows T&E violation rates rose 292%. Integrated platforms save costs and improve efficiency.

Aug 8Mon
  1. SAP Concur Blog

    Track and Zap Shadow IT: An SAP Concur Podcast on SaaS Management

    SAP Concur podcast discusses SaaS management with Zylo co-founder. Average mid-size organizations use over 300 SaaS apps, large enterprises thousands. 37% of SaaS apps are purchased by employees online, leading to over $65 million in stealth spending annually, 40% wasted. Zylo helps organizations discover and manage SaaS apps, reducing security and compliance risks.

Aug 2Tue
Jul 18Mon
  1. SAP Concur Blog

    What to Do With Invoices That Fall Outside Your Procurement System

    A SAP Concur blog post examines how companies handle invoices that fall outside their procurement system, such as those from utility providers, marketing, catering, and events. It recommends capabilities including pre-spend authorization, automated invoice scanning, automated early payment to capture supplier discounts, and mobile approval to control costs, ensure compliance, and improve cash flow.

  2. SAP Concur Blog

    Getting Clarity and Compliance as Spending Policies Shift

    A SAP Concur blog post notes that remote work and disrupted travel led companies to shift spending policies, while supply-chain chaos and inflation further clouded the policy picture. SAP Concur research shows the spending violation rate increased last year and excessive personal expenses jumped nearly 22%. The post recommends automation, AI, and machine learning to strengthen auditing, guide employee compliance, and adapt to policy changes.

  3. SAP Concur Blog

    Four Moments that Will Change How You Manage Employee Spend

    A SAP Concur blog post argues that employee spending decisions are both moments of risk and moments of opportunity. It identifies four key moments: turning confusing processes into moments of clarity with intelligent tech, turning regulatory shifts into moments of certainty with spend management solutions, turning spending decisions into moments of accuracy with precise data, and turning frustrating invoices into moments of confidence by simplifying invoice management.

  4. SAP Concur Blog

    Using Automation to End Invoice and Spending Frustration

    A SAP Concur blog post notes that invoices from outside the procurement system and supplier network, such as catering and marketing printing, are hard to capture and bring into compliance. It recommends technology that includes pre-spend authorizations, automatically captures invoices, matches purchase orders, receipts, and invoices, and flows data into accounting systems. The post also states that organizations running SAP Concur Invoice earn a 505% ROI over five years.

  5. SAP Concur Blog

    Zoom into SaaS Management for Lower Cost and Compliance with Zylo

    A SAP Concur podcast conversation with Zylo co-founder Ben Pippenger discusses SaaS management. The average company spends $65 million annually on SaaS and uses about 323 applications, with nearly 40% going to waste. About 37% of applications are bought by employees via expense reports or P-Cards, accounting for about 7% of overall spend. 55% of applications are misclassified in expense reports.

Jul 9Sat
  1. SAP Concur Blog

    Level Up Spend Management in Aerospace, Defense, and Government Contracting

    A SAP Concur blog post argues that aerospace, defense, and government contracting organizations should assess the rushed digital fixes implemented during the pandemic. It cites data showing the T&E spend violation rate skyrocketed 292% from 2019 to 2020, and 90% of decision-makers say there is room to improve how they control spend. Organizations deploying an integrated spend management platform reported $777,000 in annual savings on business travel and expense reporting costs.

  2. SAP Concur Blog

    Level Up Spend Management to Exercise Fiscal Responsibility and Minimize Waste for Education

    SAP Concur article targets higher education and K-12 school districts, emphasizing assessment of pandemic-era digital fixes. Spend management platforms provide real-time visibility, budget control, and improved employee experience. Data shows T&E spend violation rate skyrocketed 292% from 2019 to 2020. Median loss of occupational fraud in education is $56,000. Adopting integrated platforms can save $777,000 annually on travel and expense reporting, increase compliant reports by 65%, and reduce errors by 52%.

Jun 29Wed
  1. SAP Concur Blog

    How Automating Expenses Can Continue to Fuel Innovation within Academic Medical Centers

    A SAP Concur blog post discusses how academic medical centers can fuel innovation by automating expense processes. It notes that doctors spend less than a third of their time treating patients, with the majority spent on administrative tasks. Automation can reduce administrative burden, simplify reporting and reimbursement, and help manage grant spending.

  2. SAP Concur Blog

    Automating Expense Report Processing: Saving Time and Money

    An SAP Concur blog post cites GBTA data to highlight the high cost of manual expense report processing, with an average cost of $58 per report and 19% of reports containing errors. The article recommends automating workflows, integrating with accounting systems, and implementing corporate card policies to reduce manual effort, improve data accuracy, lower costs, and increase employee satisfaction.

  3. SAP Concur Blog

    This Breaks All the Rules: Compliance as a Growth Enabler

    This SAP Concur blog post stresses that while pursuing growth, companies must adhere to expense policies and regulations. Compliance is not a necessary evil but essential to protect against overspending, fraud, and fines. It recommends using automation for real-time reviews, intelligent flagging, and analytics to build a culture of compliance, making compliant spending easier than non-compliant.

  4. SAP Concur Blog

    How Automation Makes It Easier to Comply With Company Travel Policies

    SAP Concur blog and WSJ podcast discuss T&E compliance. T&E fraud is a human problem; when employees book and expense themselves, they can easily fall outside policy accidentally or purposely. Random audits are like looking for a needle in a haystack. AI and machine learning can help build a culture of compliance, automatically auditing every transaction and detecting fraud, errors, and misuse.

  5. SAP Concur Blog

    EY Sheds Light on 3 Key Business Travel Risk Areas

    EY, through SAP Concur, offers an end-to-end travel management solution to help corporations manage business travel risks. The article identifies three key risk areas: trade risks (rising protectionism is the biggest risk, with US-China business travel suppressed), tax risks (129 countries pledged to implement BEPS, tax authorities may demand permanent establishment), and talent risks (countries protect domestic workers, such as EU posted-worker regulations). EY's service provides real-time assessments of travelers' tax, immigration, and EU posted-worker obligations.

  7. SAP Concur Blog

    How Higher Ed is Managing Invoices and Expenses in the New Normal

    The SAP Concur blog discusses challenges faced by higher education finance departments in remote work environments, including unexpected expenses, a surge in invoices and reimbursement requests, and traditional policies that don't fit. The article emphasizes automation, integration, and digitization as key solutions, enabling streamlined workflows, AI-driven auditing, and real-time visibility to control costs and improve compliance.

  8. SAP Concur Blog

    Ask the Experts: Building a Best-in-Class T&E Fraud Prevention and Detection Program

    PwC's 2018 Global Economic Crime and Fraud Survey found that 49% of organizations globally have been victims of fraud, up from 36% previously. Companies are scrutinizing travel and expense (T&E) spend to prevent and detect fraud. SAP Concur experts answered questions at an ACFE webinar on global expense policy compliance, gift handling, audit rules, automatic corporate card feeds, senior management expense review, and AI detection tools, recommending automation, integration, and proactive reporting to build a best-in-class T&E program.

  9. SAP Concur Blog

    SAP Concur and Groupize Launch Self-Served, Centralized Meeting Management

    A SAP Concur blog post introduces Concur Event Management by Groupize, addressing logistical, budgetary, and compliance challenges of traditional meeting management. Meeting costs average 41% of organizations' T&E budgets but are spread across systems and spreadsheets, lacking total cost visibility. The solution offers self-service planning, automated rules and approvals, venue bidding, safety protocols (e.g., vaccination card upload and contact tracing), one-click shift to virtual, and cost tracking from initial to final budget for ROI assessment.

  10. SAP Concur Blog

    SAP Concur Releases eBook on the Cost of Doing Nothing in Expense Management

    SAP Concur has released a new eBook, "Why SAP Concur? And the Cost of Doing Nothing," discussing the risks of not investing in automated expense, travel, and invoice management. The article states that 75% of finance leaders say their business often exceeds expense, travel, and invoice budgets; manual processes and siloed data can lead to wasted time, lost productivity, unclaimed VAT, and spiraling costs. SAP Concur says its cloud-based and mobile-optimized tools can help automate processes, increase compliance, and reduce fraud risk.

  13. SAP Concur Blog

    How Far Will You Take Travel in a Post-Pandemic World?

    The SAP Concur blog explores the transformation of corporate travel post-pandemic, emphasizing the balance between compliance and flexibility. The article notes that companies need to give travelers more choice and safety while controlling costs, forecasting expenses, overseeing itineraries, and fulfilling duty of care. Recommendations include adding preapprovals, capturing direct bookings, focusing on mileage, and working with finance.