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Mar 13Wed
  1. SAP Concur Blog

    SAP Concur: Finance Leaders Need a Certain Mindset Amid Uncertainty

    SAP Concur published a CFO Insight Series report, 'Lead Through Business Uncertainty with Technology and Strategic Vision,' gathering views from global finance leaders. It advises finance leaders to embrace technology, prioritize foundational principles, and foster personal growth and collaboration. WalkMe CFO Hagit Ynon says the right tools, technology and mindset must be in place now to secure future profitable success. The report notes automation reduces nuts-and-bolts work while empowering finance to better analyze data; managing cash flow, payables, receivables, compliance and fraud prevention remain key duties but should be part of an integrated approach. Finance leaders also need to…

Mar 12Tue
  1. SAP Concur Blog

    SAP Concur Data: 2023 Airfare Averaged $770, the Costliest Category

    SAP Concur analyzed 2019 and 2023 Concur Expense data to reveal category shifts. In 2023, average airfare per transaction was $770, up 10% from 2019 and more than three times any other category. Gas saw the largest increase, up 37% from $38 to $59; meals rose 30% to $56; car rental and entertainment each rose 28%; lodging rose 21% to $140; train fares fell 5% to $71. By total spend share, the 'other' category rose from 17% in 2019 to 22%, becoming the largest. By transaction volume, meals, ground transportation and lodging were most common.

Jan 31Wed
  1. SAP Concur Blog

    SAP Concur Releases Future-Ready Guide for Finance Leaders

    SAP Concur published a resource compilation for finance leaders covering career growth, team empowerment, and AI and finance technology adoption. It cites an SAP Concur CFO Insights report finding that 90% of senior finance leaders agree their key task is to prepare their business for the unexpected. Resources include an eBook on top CFO priorities for 2024, the fast track to CFO, the modern finance leader role, and AI and finance technology white papers.

Jan 29Mon
  1. SAP Concur Blog

    SAP Concur Survey: 90% of Finance Leaders See Unexpected-Prep as Critical

    An SAP Concur study of global senior finance leaders found that 90% agree preparing their business for the unexpected is a critical task today, while only 2% disagreed. The article proposes four resolutions for finance leaders: innovate to control costs, compliance, and cash flow through a unified platform and AI; strengthen visibility, analysis, and planning; adapt processes, policies, and priorities; and boost morale, productivity, and retention. It also covers automated indirect tax recovery such as VAT, integrating travel and expense data, and mobile expense reporting.

Jan 8Mon
  1. SAP Concur Blog

    SAP Concur eBook Highlights Five Business Outcomes for Finance Leaders

    SAP Concur released an eBook, "The 5 Most Important Business Outcomes for Finance Leaders and How to Maximize Them," focusing on productivity, employee experience, flexibility, visibility, and reduced risk. It cites Analysys Mason 2022 research: finance and AP teams using SAP Concur T&E solutions save an estimated 148 hours weekly; 65% identify improving efficiency and productivity as a top cost containment goal; 71% consider user experience and time savings important in choosing an automated expense or invoice solution; 69% think T&E solutions improved data-driven decision-making; 72% agree an automated T&E solution allows a better response to business challenges; and 53% call reducing exp…

Dec 13Wed
  1. SAP Concur Blog

    SAP Concur Data: Top U.S. Business Travel Destinations for 2023 Holiday Season

    SAP Concur analyzed U.S.-origin business travel bookings on Concur Travel from November to December 2023. The busiest business travel day in November was November 13, with Dallas and Chicago as the top two destinations. During Thanksgiving (November 17-26), Las Vegas claimed the top spot, with more than three times as many business travelers as Phoenix in tenth place. December 4 was the busiest travel day in December, with Dallas again ranking first. During Christmas and New Year (December 21-January 3), Orlando ranked first, with more than double the number of business travelers compared to Phoenix in second place.

Nov 6Mon
  1. SAP Concur Blog

    On Business Travel, Parents and Non-Parents See Things Differently

    SAP Concur's 2023 Global Business Travel Survey found 99% of surveyed parents are willing to travel for business in the next 12 months, but 44% of parents say they travel more than they'd like, versus 25% of non-parents. Parents are more likely to identify a threat to business travel (95% vs 86%), and more concerned about health and safety (48% vs 37%) and international or local conflicts (37% vs 27%). 62% of parents changed accommodations in the past 12 months because they felt unsafe, versus 36% of non-parents.

Nov 2Thu
  1. SAP Concur Blog

    SAP Concur Releases Travel and Expense Performance Benchmark Report

    SAP Concur released a Travel and Expense Performance Benchmark Report based on data from its top 25% best-performing customers worldwide, helping businesses compare metrics such as expense approval time, rejection rates, corporate card usage, and booking channel visibility. Data is broken down by global region and company size (under 1,000 and 1,000+ employees), with a worksheet to help identify gaps and develop improvement plans.

Oct 26Thu
  1. SAP Concur Blog

    SAP Concur Releases AI Whitepaper: Solving Business Problems with a Human Focus

    SAP Concur released an AI whitepaper detailing nearly a decade of embedding AI in travel and expense solutions, citing survey data: 82% of finance leaders hope AI improves operational efficiency, 62% see it as essential for managing uncertainty, and only 11% of finance managers demonstrate digital competency. The article also outlines AI applications in cost estimation, receipt itemization, and mobile expense reporting.

  2. SAP Concur Blog

    SAP Concur Report Explores the Changing Role and Responsibilities of the CFO

    SAP Concur surveyed 220 finance leaders across seven markets and released a CFO Insights report. Findings show four of five top external challenges relate to global economic turmoil; CFOs respond by increasing market monitoring (57%), investing in innovation (40%), and automation and AI (33%); 68% of CFOs see AI as a threat to their position, while 82% believe it will make operations leaner.

Oct 23Mon
  1. SAP Concur Blog

    Change is Constant. Here's How Your Business Can Get Ready

    SAP Concur's blog publishes a business resilience guide, noting 90% of CFOs agree their top task is preparing for the unexpected. The article offers four ways to future-proof: using a single cloud platform for travel, expense, and invoice data; gaining visibility through advanced analytics; improving employee experience; and measuring progress with benchmark reports.

  2. SAP Concur Blog

    SAP Concur Research: Nine in 10 CFOs Say Preparing for the Unexpected Is Their Key Task

    SAP Concur research shows nine in 10 CFOs agree their key task today is preparing the business for the unexpected. The upcoming CFO Insights Report: A New Role in Managing Uncertainty examines how growing uncertainty has pushed CFOs toward forecasting and risk management, covering investments in analytics and AI, sustainability reporting pressure, mid-size organization challenges, and the evolving CFO relationship with C-suite peers such as CHROs.

Oct 19Thu
  1. SAP Concur Blog

    IDC: SAP Tops 2022 Travel and Expense Management Software Market with 49.4% Share

    An IDC report shows SAP maintained the No. 1 ranking in the 2022 travel and expense management software market with 49.4% share, $1.281 billion in revenue, and 16.3% year-over-year growth. It also cites the 2023 Global Business Travel Survey finding that 67% of global business travelers are very willing to travel for work in the next 12 months, and a 30% increase in U.S. airline passengers between 2021 and 2022.

Oct 3Tue
Sep 29Fri
Sep 26Tue
Aug 28Mon
Aug 21Mon
  1. SAP Concur Blog

    2023 Global Business Travel Survey: Equal Access and Flexibility Needs Stand Out

    SAP Concur released findings from its 2023 Global Business Travel Survey, now in its fifth year. The survey shows 92% of business travelers believe their career future depends on business travel, yet 62% have not had equal opportunities due to demographics, sexual orientation, physical appearance, or health conditions. Demand for flexibility is rising: 48% want flexibility to ensure safety, 47% for work-life balance, and 34% to add personal travel.

Aug 10Thu
  1. SAP Concur Blog

    SAP Concur Survey: Travel Managers Face More Stress and Data Challenges

    SAP Concur released its fifth annual Global Business Travel Survey of 700 travel managers across seven markets. The survey shows 47% of travel managers say their role is more stressful than 12 months ago, and 41% cite inflation driving up travel costs. 98% say lagging data and analytics hinder their job, and 98% expect their company to change travel policies in the next year.

Jul 25Tue
  1. SAP Concur Blog

    SAP Concur Podcast: CHOOOSE on Corporate Sustainability Strategy

    The SAP Concur Conversations podcast features Nina Birger, VP of Climate Solutions at CHOOOSE, discussing how organizations can incorporate sustainability into business strategy. The conversation covers the ESG framework, the role and limits of carbon offsets, methodologies for measuring travel carbon emissions (including the Greenview Hotel Footprinting tool), the risks of greenwashing and greenhushing, and the value of sustainability in talent recruitment and retention.

Jul 13Thu
  1. SAP Concur Blog

    HFMA Conference: Healthcare Digital Transformation and Travel Compliance Challenges

    SAP Concur attended the HFMA annual conference to discuss four key challenges facing healthcare organizations: funding sources and cost transparency, rising airfares and room rates, Stark Law and Anti-Kickback Statute compliance, and staffing shortages. The article cites the HFMA 2023 Outlook Survey Report and Deloitte survey data, noting only 42% of healthcare workers are satisfied with work practices and 38% with work-related technology.

Jul 12Wed
  1. SAP Concur Blog

    Corporate Sustainability in Practice: From Baseline Measurement to Employee Engagement

    The SAP Concur blog summarizes key takeaways from a podcast conversation between Nina Birger, VP of Climate Solutions at CHOOOSE, and Jeanne Dion, VP of the Value Experience Team at SAP Concur. The article covers the ESG framework, the importance of establishing a carbon baseline, travel carbon measurement methods, the risks of greenwashing and greenhushing, and the value of sustainability in employee recruitment and engagement.

Jun 30Fri
  1. SAP Concur Blog

    Survey: 94% of LGBTQ+ Business Travelers Have Experienced Discrimination

    SAP Concur's 2023 Global Business Travel Survey found that 94% of LGBTQ+ business travelers have personally experienced discrimination while traveling for work, and 90% have hidden their sexual orientation on a business trip, citing safety (55%) and privacy (55%) as top reasons. 82% of LGBTQ+ travelers changed accommodations in the past 12 months because they felt unsafe, compared with 53% of all business travelers. 92% of LGBTQ+ travelers feel they have not had equal opportunity to travel for business. The survey was conducted by Wakefield Research between April 7-28, 2023, among 3,850 business travelers in 25 markets.

Jun 22Thu
  1. SAP Concur Blog

    Spend Insights Report: T&E Spending Growth and Violation Analysis

    The Spend Insights Report by SAP Concur and Oversight shows T&E spending rose 73% year over year in 2022, with travel-specific spending up 178% from Q1 to Q4, including airline spending up 400% and lodging up 207%. Employee out-of-pocket cash spending jumped 81% and was the top category, accounting for 44% of all violations. Spending violations rose 7.9% year over year, costing companies $91.3 million, a 9.83% increase. The report recommends stronger training, electronic receipt management, and audit tools.

Jun 8Thu
  1. SAP Concur Blog

    SAP Concur Survey: Majority Feel Business Travel Isn't Offered Equally

    SAP Concur's fifth annual Global Business Travel Survey polled 3,850 business travelers across 25 markets. Nearly two-thirds (62%) feel they haven't had equal opportunity to travel compared with coworkers, attributing this mainly to age, accent, or gender; in the U.S. the figure rises to 72%. 94% are willing to travel in the next 12 months and 92% say their career depends on successful business travel. Health and safety (44%) remains the biggest threat, and 53% globally changed accommodations in the past 12 months because they felt unsafe, rising to 70% in the U.S. Remote workers report sharper gaps in equal opportunity, travel willingness, and cost pressure.

May 12Fri
  1. SAP Concur Blog

    Forrester: Intelligent T&E Management Drives the Future of Work

    Forrester Consulting published a thought leadership paper commissioned by SAP Concur, based on a global survey of T&E software decision-makers in finance, travel, IT, or procurement. 76% of decision-makers rank increasing automation to improve efficiency and productivity as a high or critical priority, 78% prefer a single platform to manage T&E processes, and 64% report their companies are under pressure to manage costs. 77% believe travel is important or very important to managing customer relationships, and 67% cite its role in obtaining new customers. The report says integrated platforms outperform fragmented solutions on data visibility and system connectivity.

May 8Mon
  1. SAP Concur Blog

    2023 AP Automation Trends: Over 80% Still Manually Key Invoices

    The 2023 Accounts Payable Automation Trends report, conducted by the Institute of Financial Operations & Leadership (IFOL) and sponsored by SAP Concur, found more than 80% of AP teams still manually key invoices into ERP or accounting software. 51% of AP teams process between 500 and 5,000 invoices per month, 56% spend more than ten hours a week processing invoices, and 41% spend over ten hours a week processing supplier payments. The report says that although AP teams recognize technology can improve invoice management, the rate and speed of automation failed to pick up much pace over the last three years.

Apr 18Tue
  1. SAP Concur Blog

    Best Practices to Meet Today's Automation and IT Challenges

    An SAP Concur blog post says IT leaders adopting, integrating and implementing business applications face a tight labor market, budget pressure and the need to fold sustainability and social goals into metrics. A report by Oxford Economics and SAP Concur shows 46% cite increasing functional efficiency as their organization's top priority, 75% use basic automation to boost efficiency and 68% say advanced automation raises more efficiency. It suggests IT leaders focus on four areas: simplify integration, provide wide-ranging support, secure data, systems and people, and measure sustainability.

Apr 17Mon
  1. SAP Concur Blog

    Meeting the Business Travel & Spend Management Challenges of 2023

    An SAP Concur blog post says travel and spending are rebounding toward pre-pandemic levels. In 2022 SAP Concur processed 192 million expense reports, up 42% over 2021, and nearly 43 million travel transactions, up 110% year over year. But the spending mix has shifted: public transportation as an expense category fell from as much as 30% pre-pandemic to 10%, with more travelers opting for rental cars and spending on mileage, parking and tolls; the 'other' category rose from 4% in 2019 to as high as 25% in 2021 and remains a top-three category. Health and safety considerations and remote and hybrid work have added complexity, requiring new policies, processes and oversight.

Apr 13Thu
  1. SAP Concur Blog

    Acting Like Our Future Matters

    An SAP Concur blog post says businesses are moving from climate pledges to action, actively reducing energy consumption and carbon emissions, changing policies on diversity, equity and inclusion, and progressing toward net-zero goals. It cites data that 60% of business leaders say sustainability has a moderate or strong effect on long-term competitiveness and profitability, and 59% believe environmental issues are, or soon will be, material to business results. It advises determining what matters most, creating a realistic path to net-zero and proving measured progress, with top management modeling sustainable behaviors.

  2. SAP Concur Blog

    From the Experts: Evolving Landscape of Travel & Expense

    An SAP Concur blog post summarizes a webinar on the changing travel and expense landscape attended by over 700 business professionals. Experts say T&E is undergoing a major shift, manual entry will fade out and repetitive tasks will be handled by AI and emerging technologies. It cites data: 91% of business travelers see travel flexibility as essential for health and safety; 98% of Gen Z respondents plan steps to reduce environmental impact over the next 12 months; 61% of finance and IT leaders say finance leaders lack enough visibility into near-real-time employee spend data; and 72% of businesses see digital transformation as key to growth.

Mar 20Mon
  1. SAP Concur Blog

    Financial Times Series with SAP Concur: Adapting to Change That Never Stops

    A SAP Concur blog post introduces three articles published in partnership with the Financial Times examining travel and expense trends. It says the pandemic, geopolitical unrest, and economic uncertainty have made change the new normal; hybrid work has largely worked well, with SAP Concur COO Cathryn Reiner saying it provided an opportunity to think about new ways of managing spend. Travel has returned but is different, with budgets approaching pre-pandemic levels and companies possibly sending fewer people or taking longer trips; sustainability is increasingly important; and productivity and efficiency are paramount, especially for small and medium-sized businesses squeezed by costs and a…

Mar 2Thu
  1. SAP Concur Blog

    2023 Trends to Watch in Travel and Expense Management

    A SAP Concur blog post introduces its e-book, Foresight 2023: 4 Trends in Travel and Expense Management, outlining predictions for the months ahead. It says the overarching theme is that companies will continue to invest in digital solutions to achieve goals from savings to program flexibility to sustainability. It cites Alexander Bant, chief of research at Gartner Finance Practice, saying CFOs are increasingly looking to the long-term benefits of digital investments, including automation, that can permanently reduce the cost of doing business. It lists four trends: the promise of digital tools, flexibility as paramount, purposeful travel, and the growth of integrated reporting.

Feb 28Tue
  1. SAP Concur Blog

    SAP Concur Releases Concur Expense Customer ROI Data

    SAP Concur released ROI data reported by Concur Expense customers. Customers report a 43% reduction in misplaced receipts, 32% reduction in expense approval time, 50% less time to reimburse expenses, 65% more compliant expense reports and 26% reduction in budget overspending after automating. Customers also say it took only 7 months to pay back the initial investment, with a three-year ROI of 628%. The data comes from an AMI 2022 global study.

  2. SAP Concur Blog

    SAP Concur Releases E-book on Seven Key Habits of Successful Finance Leaders

    SAP Concur released an e-book, Seven Key Habits of Successful Finance Leaders, gathering insights from finance executives. The article notes that amid an unpredictable economy, talent shortages and productivity pressure, finance leaders must intentionally grow their skills. Habits include staying on the cutting edge of technology, identifying blind spots, embracing a 'say yes' philosophy and committing to continuous learning. Several finance executives shared specific approaches.

  3. SAP Concur Blog

    SAP Concur Releases Concur Invoice Customer ROI Data

    SAP Concur released ROI data reported by Concur Invoice customers. Customers report a 60% reduction in missing invoices, 29% reduction in time spent by AP/finance teams capturing invoices, 26% reduction in budget overspending and 11% cost savings through supplier-negotiated rates after automating. Customers also say it took only 7 months to pay back the initial investment, saving an estimated $43,000 annually. The data comes from an AMI 2022 global study.

Feb 23Thu
  1. SAP Concur Blog

    SAP Concur Releases Whitepaper on How Gen Z and Gen Alpha Will Change T&E Management

    SAP Concur released a whitepaper, Preparing for Gen Z and Gen Alpha: How Younger Generations Will Change Business Travel and Expense Management. Drawing on over four decades of T&E industry experience, the author notes that as younger generations enter the workplace, organizations will have to pivot to accommodate business travelers' needs. The whitepaper explores three major changes organizations can expect in the coming years, aiming to help travel managers and company leaders level-set on where things stand and how T&E operations may need to adjust.

  2. SAP Concur Blog

    SAP Concur Releases Whitepaper on 5 Trends for CFOs to Watch

    SAP Concur released a whitepaper, 5 Trends for CFOs to Watch, examining topics including business resilience, technology and automation, employee experience and data insights. Citing a 2022 Analysys Mason study, the article notes 65% of finance and IT leaders see efficiency and productivity as a top strategy for containing costs, and 72% say digital transformation is central to their growth. The whitepaper advises finance leaders to work with IT and downstream users to assess business applications.

Jan 11Wed
  1. SAP Concur Blog

    How Can Your Business Find Certainty in Uncertain Times?

    A SAP Concur blog post emphasizes that in uncertain times, businesses gain certainty by controlling spending and strengthening compliance. It recommends automated solutions to integrate travel and expense processes, centralize data, adhere to budgets, optimize invoice processes, and improve compliance culture. The article also mentions auditing and intelligent automation to identify non-compliant spending.

Dec 12Mon
  1. SAP Concur Blog

    SAP Concur Releases 2023 Travel Priorities Predictions for Business Leaders

    A SAP Concur blog post shares predictions for business leaders' travel priorities in 2023. Citing an early 2022 SAP Concur pulse survey, it notes that 88% of U.S. finance managers said their company experienced a revenue loss in 2021 as a direct result of employees' inability to travel at pre-pandemic levels. Additionally, the GBTA CWT Global Business Travel Forecast 2023 report found that the cost per event attendee is expected to be around 32% higher in 2023 than in 2019. The article advises companies to weigh the costs and benefits of their travel programs and balance saving money with positioning for growth when the economy stabilizes.