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#差旅管理

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Jun 29Wed
  1. SAP Concur Blog

    SAP Concur: How Travel Managers Embrace Change With Agility

    SAP Concur published a blog post discussing how travel managers can embrace change with agility. The article notes that organizations face frequent changes in business standards, the economy, and political environments, requiring a flexible mindset. Travel and expense management needs to adapt to digital disruption, adopt traveler-centric programs, and leverage technology to improve employee safety and satisfaction. The article also interviews John Coovert, VP of Global Physical Security at SAP, on how SAP uses tools like Concur Travel & Expense, TripLink, and TripIt to monitor global employee travel.

  2. SAP Concur Blog

    How Women Can Create Their Own Safe Business Travel Experience

    A SAP Concur blog post notes that female business travelers face greater risks of assault, theft, sexual harassment, and kidnapping. Drawing on personal experience, the author stresses that regardless of a company's travel risk management program, travelers themselves should prepare and know how to respond to risks. The post also introduces an eBook safety checklist for female business travelers covering trip insurance, trip planning, packing for safety, health protection, lodging safety, new behaviors, and social media and cyber safety.

  3. SAP Concur Blog

    Concur Is Now SAP Concur

    A SAP Concur blog post announced that as of the beginning of 2018, Concur is now SAP Concur, unifying its brand with SAP. Concur had a successful three years as part of the SAP family. As SAP Concur, the company will continue to simplify expense, travel, and invoice management for greater visibility and control. It promises deeper R&D investment, a broader network of app providers, partners, and communities, and the ability to manage all spend in the cloud for businesses of all sizes.

  4. SAP Concur Blog

    SAP Concur: Traveler Community Voice Is Reshaping Managed Travel Programs

    A SAP Concur blog post states that responsible return to travel is revealing a new twist: the traveler community's voice is growing stronger and may significantly impact managed travel programs. Before the pandemic, there was already a focus on end-user travel experience, personalization, and booking choice empowerment. Post-pandemic surveys show travelers want to travel only when they feel safe, prioritize health and safety, and want to choose suppliers that meet their business needs. An EY & SAP Concur whitepaper cites the EY Work Reimagined Employee Survey 2021: nine in ten respondents want flexibility in where and when they work, and 54% of employees are likely to quit if they aren't of…

  5. SAP Concur Blog

    TripIt Pro Adds Flight Carbon Footprint Tracking

    SAP Concur's TripIt Pro launched a Carbon Footprint feature that shows travelers the carbon emissions for their flights, tracks annual flight emissions, and provides ways to offset environmental impact. Carbon emissions are calculated using the Greenhouse Gas Protocol, the same methodology used by European government agencies, taking into account distance, flight class, and environmental factors. Travelers can view carbon footprint on the flight detail screen in the TripIt Pro app and view annual emissions in the Travel Stats section. TripIt Pro, part of Concur TripLink, helps companies gain visibility into employee travel and fulfill duty of care responsibilities.

  6. SAP Concur Blog

    Post-Pandemic Business Travel: Personalization and Duty of Care

    In a SAP Concur podcast conversation, Danny Smout, Principal Solution Consultant at SAP Concur, and Hansini Sharma, Practice Lead for Corporate Travel at Acquis Consulting Group, discussed how business travel is changing after the pandemic. Sharma said virtual meetings heightened appreciation for in-person interaction and that she is seeing the most personalization of travel ever, with employees given more choices. She noted that pre-pandemic compliance was the priority, while companies now value duty of care most, asking whether employees are safe when they travel.

  7. SAP Concur Blog

    SAP Concur: Machine Learning in Travel and Expense

    A SAP Concur blog post discusses AI and machine learning in travel and expense. It cites Frank Chen, Sundar Pichai, and Forrester analyst J.P. Gownder, suggesting AI and machine learning could be the next big wave in computing. SAP's portfolio of intelligent applications is called Leonardo Machine Learning. Concur already uses machine learning and related data science algorithms to simplify travel and expense, such as using OCR and machine learning to extract total amount, date, currency, and expense type from receipt images and create expense entries. Concur Expense for Outlook (beta) can pre-populate expense entries from electronic receipts received via email. Other applications include h…

  8. SAP Concur Blog

    SAP Concur: Systematically Improving Employee Experience with Technology

    A SAP Concur blog post says that over the past two years corporate policies and processes have been scrutinized as revenue, spending, workplaces and travel shifted, and that employee experience deserves ongoing attention. It cites data that recent surveys find 25% to 40% of workers might quit within a year, while 78% told partner Accenture their employer is responsible for helping increase job satisfaction and well-being. The post describes several SAP Concur solutions: ExpenseIt for photographing and auto-categorizing receipts, Concur Request for pre-approval, Concur Detect for automated data review, Intelligent Audit using AI to find non-compliant spending, Concur Invoice for invoice auto…

  9. SAP Concur Blog

    What Every CPO Should Know About Employee Spend

    An SAP Concur blog post notes that the pandemic accelerated finance digital transformation and significantly shifted employee spending patterns. In 2020, SAP Concur customers saw a 58% increase in the 'Other' expense category, signaling reduced spend visibility. The article advises CPOs to address three questions: whether travel and expense data are connected, which channels employees use to spend company funds, and how to capture rogue spend outside traditional travel channels. It stresses that procurement executives should not focus solely on cost reduction when renegotiating travel supplier agreements, but must ensure key suppliers are adequately compensated for traveler health efforts.

  10. SAP Concur Blog

    Duty of Care and Dynamic Spend Management in Higher Education Travel Programs

    A SAP Concur blog post discusses how colleges and universities can establish travel programs with strong duty of care principles. It reviews the historical evolution of duty of care, including the impact of the UK's Corporate Manslaughter and Corporate Homicide Act of 2007. Four optimization areas are proposed: establishing travel approval and booking processes, optimizing traveler communication, encouraging campus-wide engagement, and using technology to mitigate foreseeable risk. SAP Concur has moved to providing all itinerary services from Concur Request, Concur Travel, Concur TripIt, and Concur TripLink for outside bookings via API automation to university-based DOC providers.

  11. SAP Concur Blog

    SAP Concur Blog: Travel Managers Should Become Strategists

    A SAP Concur blog post notes that safety, risk, sustainability, and control of spend are common topics at the moment. As travel managers assess these challenges, they may ask how to prove their value when travel is reduced and budgets are lower. The article argues that successful travel managers should evolve from tacticians to strategizers, from doers to thinkers, and from second fiddle to the orchestra's conductor. It advises travel managers to understand how colleagues feel about getting back on the road and articulate the value of travel itself to the organization, and to look to travel management companies (TMCs) and technology to do the heavy lifting of booking, expensing, invoicing,…

  12. SAP Concur Blog

    SAP Concur Podcast with EY: Taking Experience Data Seriously Amidst the Great Reset

    In this SAP Concur podcast, Andrew Walker and EY consultant Crystal Schoenhals discuss the importance of employee experience data. They emphasize that companies should continuously collect feedback, not just annual surveys, and use it to drive policy changes. Employees expect to see action taken on their input; otherwise, they may leave. The conversation highlights the need for iterative, operationalized experience management.

  13. SAP Concur Blog

    GBTA: How and Why the Role of Travel Manager Is Changing

    A SAP Concur blog post cites a GBTA survey saying the travel manager role has evolved over the past five years to deliver more value. Travel managers with at least 15 years of experience spend more time on new responsibilities: 65% more time managing data, analysis, and reporting, 70% more time evaluating new technologies, and 64% more time managing traveler safety and communications. The GBTA report Lost in Translation cites drivers including: two out of five hotel bookings are made outside corporate channels, identical between companies with strict and flexible travel policies; in an emergency employees expect companies to reach out quickly, sometimes in under an hour; and companies react…

  15. SAP Concur Blog

    SAP Concur Explains How Concur Expense Automates Expense Management

    SAP Concur describes Concur Expense: integrating travel and expense in a single solution, employees can go from trip to expense report with one click. Smart matching combines credit card transactions, booked travel, and e-receipts; built-in audit rules instantly highlight exceptions; finance leaders get a unified view of travel and expense spend. Hotel e-receipts are automatically itemized, and the system notifies employees of incomplete entries. Employees can view, add, and submit expense reports via mobile, and managers can approve on the go. Concur Expense analytics dashboards provide spend views and travel KPIs. Tungsten Automation used reporting tools to reduce travel spend by 15% over…

  16. SAP Concur Blog

    You Don’t Have to Fly Solo

    The article emphasizes that partnering with TMCs is key to rebuilding corporate travel. TMCs offer insight into what's happening at airports, car rentals, and hotels, guidance on aligning internal teams, ramped-up automation, and help with unused tickets. TMCs also provide an insider's view into how remote work impacts travel, helping companies adjust policies.

  17. SAP Concur Blog

    SAP Concur Outlines How Intelligent Enterprises Unify Travel and Expense Data

    SAP Concur published an article explaining how the 'Intelligent Enterprise' concept applies to travel and expense management. It states that by collecting, normalizing, enriching, and connecting previously siloed data, companies can improve visibility, focus, and agility in spend control. Finance teams gain better control over spending, while HR, travel managers, and security officers can improve the employee travel and duty of care experience. The article emphasizes that bringing travel, expense, and invoice management systems together eliminates complex user experiences and accelerates value creation.

  18. SAP Concur Blog

    Pandemic Year Two: How Companies Adapted Travel and Expense Management

    A SAP Concur blog post reviews how companies adapted travel and expense management during the first two years of the pandemic. Serco used Concur Travel reports to quickly locate employees and facilitate safe returns; Penn State managed unused airfare through an online booking tool; CAF America allocated $1,500 per employee for home office equipment, with 80% submitting reimbursements totaling over $42,000 in under two weeks; The Tech Interactive adopted cloud solutions for electronic invoicing and mobile expense reporting.

  19. SAP Concur Blog

    SAP Concur Wins G2 Best Software Award for 5th Consecutive Year and Leads Multiple Grid Reports

    SAP Concur announced it was named a 2025 G2 Best Software Award winner on the Best Accounting and Finance Software list, its fifth consecutive year, based on nearly 6,000 reviews. Additionally, SAP Concur was recognized as a leader in G2's Summer 2025 Grid Reports across four categories: Expense Management, Travel Management, Invoice Management, and AP Automation, earning 43 leader awards including Small-Business, Mid-Market, and Enterprise segments. User reviews cite automated T&E management, reduced manual processes, improved compliance, and faster reimbursements.

  20. SAP Concur Blog

    How Travel Managers Can Adapt to Global Growth

    A SAP Concur blog post says travel managers are shifting from 'command and control' to 'enlightenment and empowerment' in response to changing employee expectations, emerging technologies and rising global mobility. It recommends five priorities: data and analytics, evaluating new technology, traveler safety, employee satisfaction, and driving value. It cites data that some 37% of hotel reservations and 15% of air bookings are made by employees outside corporate channels, and that supplier-direct bookings can increase costs and keep travel managers from optimizing programs. It also notes that once 5G becomes common, bandwidth speeds will be 10 to 20 times faster, unleashing a new wave of in…

  21. SAP Concur Blog

    Amex GBT and SAP Concur Partner to Deliver Consistent Global Booking Experience

    An SAP Concur podcast conversation with Scott Daube of American Express Global Business Travel (Amex GBT) explores how to provide a consistent, reliable online booking experience for multinational corporate clients. Daube notes that traveler dissatisfaction often stems from travel policy rules rather than the booking tool itself. Amex GBT helps clients safely restart travel programs post-pandemic by collecting feedback, reassessing resources, and leveraging global technology like Concur Travel.

  22. SAP Concur Blog

    SAP Concur Podcast: Corporate Sustainability and Business Travel

    A SAP Concur podcast features TCG's Sally Crotty discussing corporate sustainability. The article divides ESG into social, economic, and environmental dimensions. Business travel can account for more than half of a company's carbon footprint. Travel represents 5% of global emissions, of which corporate travel makes up 30%, meaning roughly 1.5% of all global emissions is directly related to corporate travel. Sustainability goals have become key to attracting and retaining talent. Organizations like CDP and science-based targets can help companies disclose environmental impact and set emission reduction paths.

  23. SAP Concur Blog

    How to Gain Visibility and Control of Employee Spend

    Employee-initiated spend includes not only travel and expense but also other operational spend. Timely expense recognition is critical for financial health. According to GBTA, 37% of hotel reservations and 15% of air bookings are made outside corporate channels, creating 'invisible spend.' SAP Concur's Triplink tool helps capture this spend, improving visibility and control.

  24. SAP Concur Blog

    IDC and SAP Concur Release Travel and Expense Management Maturity Model

    A SAP Concur blog post introduces a travel and expense management maturity model developed with IDC, dividing corporate spend management into five stages: legacy applications, automated point solutions, connected platform ecosystem, integrated application suites, and intelligent/predictive processes. The post notes legacy systems relying on spreadsheets and non-integrated systems risk untimely expenses, inaccurate accruals, and non-compliant spend, while the final stage uses predictive processes, machine learning-based fraud detection, and near real-time data visibility to increase business agility and resilience.

  26. SAP Concur Blog

    Concur TripLink and AccorHotels Integration Now Available

    SAP Concur announced an integration between Concur TripLink and AccorHotels' Le Club loyalty program. Travelers can book on AccorHotels' website and mobile app, receive company negotiated rates where available, and have booking data automatically returned to their Concur account without emailing itineraries. AccorHotels has over 4,200 hotels in 95 countries with more than 20 brands.

  27. SAP Concur Blog

    SAP Concur Data: Last-Minute Hotel Bookings in Europe May Be Cheaper

    SAP Concur's 2017 EMEA hotel data shows that the lowest median rates can be found 0-3 days before stay, but most rooms are booked 15 or more days out. Travelers are paying more by booking earlier than when prices are at their lowest. Data also shows that rates in Germany hold slightly higher than the median until 4-7 days, while the U.K. sees a 26% drop below the median in the 0-3 day window, compared with Germany's 13% drop. High-end Paris hotel prices are consistently 50% to 90% above the median. The article recommends booking within the cancellation period, signing up for hotel loyalty programs, and avoiding a one-size-fits-all approach.

  28. SAP Concur Blog

    What Are Companies Doing to Prepare for the Return to Travel?

    The SAP Concur blog analyzes the outlook for business travel resumption in Asia-Pacific, noting wide variation in restrictions. China's domestic seat bookings were up 7% year-on-year, while international seats were down 98%. It recommends companies understand employee concerns, track fast-changing information, and build traveler safety into processes. It also mentions travel insurance exclusions for COVID-related costs, the burst Singapore-Hong Kong travel bubble, and the impact of supplier safety commitments on traveler confidence.

  29. SAP Concur Blog

    Manage Small Business Travel with SAP Concur Solutions

    SAP Concur offers integrated travel solutions for small businesses to streamline travel and expense management. The mobile app and TripIt Pro enable travelers to book flights and hotels, track loyalty programs, and automatically sync receipts to Concur Expense. Companies can choose from lightly managed options like TripLink or fully managed programs with Concur Travel and a TMC.

  30. SAP Concur Blog

    Lufthansa now integrated in Concur TripLink

    The integration of Lufthansa with SAP Concur TripLink has been activated. Corporate bookings made directly on Lufthansa.com or via the Lufthansa App are automatically synced with SAP Concur, enhancing corporate travel visibility and cost management. Travelers need to link their Miles & More and SAP Concur accounts, and employers or TMCs must first activate TripLink and load the company rate code.

  31. SAP Concur Blog

    From Spreadsheets to the Cloud: Bentley's Digital Transformation of T&E

    Bentley is a technology company serving engineering, architecture, and construction firms globally, with more than 3,000 employees across 50 countries; T&E is its second-largest controllable annual expense. The company initially managed T&E with spreadsheets and email, adopted an on-premise SAP solution in 2010, and moved to Concur's cloud solution in 2013, enabling automated approvals, e-receipts, automatic currency conversion, and mobile expense reporting, integrated with SAP ERP and SuccessFactors.

  33. SAP Concur Blog

    Logoplaste Customer Story: A Fast Track to the Cloud

    Portuguese plastic packaging company Logoplaste partnered with SAP Concur and Accenture to deploy a cloud-based expense and travel management solution across 18 countries. The project rolled out in two waves, starting with Portugal, USA, Canada, Brazil, UK, and Luxembourg, then expanding to 12 more countries. After implementation, the average time between expense preparation and payment is less than 11 days, and 11 countries use an exclusively digitized process. Over 1,000 users have submitted more than 1,000 expense reports, with a user rating of 4.3/5.

  34. SAP Concur Blog

    Dynamic Spend Management Practices in Higher Education: Three Considerations for Returning to Trave…

    SAP Concur published a blog post discussing how higher education institutions can manage spend as they return to travel post-pandemic. The article notes that the pandemic forced institutions to re-evaluate travel and expense programs and accelerated the deployment of spend management technology. It offers three recommendations: increase visibility of travel requests and needs; update policy planning and program deployment; and plan for the future. Citing the 2021 Global Business Traveler Report, 96% of respondents are willing to travel for business in the next 12 months, 52% expect the ability to choose direct flights, and 41% want to stay in four- to five-star hotels.

  36. SAP Concur Blog

    SAP and Qualtrics Launch Concur Experience Optimizer

    SAP SE and Qualtrics announced the availability of Concur Experience Optimizer, combining Qualtrics EmployeeXM's employee experience management with operational intelligence data from Concur Travel and Concur Expense to help companies design travel programs for the hybrid workplace, improve spend management, and increase retention. Research shows 70% of employees expect to return to pre-pandemic travel levels, and 84% are willing to travel within the next year. The solution captures employee sentiment via feedback templates and dashboards linked to operational data to improve compliance, budget predictability, and sustainability.

  37. SAP Concur Blog

    Travel Managers See More Travel and Expanded Roles

    A SAP Concur blog post notes that U.S. companies are restarting domestic travel to varying degrees, while international travel remains business-critical and requires special approvals. Travel managers from Harman, ServiceNow, and Barclays, speaking at the SAP Concur Travel Industry Summit, said employees are eager to resume face-to-face interactions, but approval processes are stricter, involving senior management and security officers. Companies are enhancing communication through internal microsites, travel portal prompts, and personalized outreach, while integrating sustainability into travel policies. The role of travel managers has been elevated during the pandemic, taking on more resp…

  39. SAP Concur Blog

    SAP Concur Named G2 Leader for Summer 2020 in Travel and Expense

    SAP Concur was ranked the #1 Leader in four of G2's Summer 2020 Grid Reports: Travel Management, Expense Management, Invoice Management, and Travel & Expense Management. More than 5,000 users provided reviews, with users especially appreciating compliance and expense automation features. G2 Director of Market Research Kara Kennedy said high market presence and strong user satisfaction ratings drove the top rankings.

  40. SAP Concur Blog

    Amtrak Joins Concur TripLink Ecosystem

    SAP Concur announced that Amtrak will join the Concur TripLink ecosystem of suppliers, giving corporate customers better visibility and management of Amtrak bookings made through Concur Travel or directly via Amtrak's website or mobile app. In the future, TripLink customers will also be able to connect their Amtrak Guest Rewards account to their SAP Concur profile to earn points. Since its 2013 launch, TripLink has evolved into an ecosystem used by over 14,000 companies and over 11 million business travelers. Amtrak covers over 21,000 route miles across 46 states, the District of Columbia, and three Canadian provinces, operating over 300 trains daily to more than 500 destinations.