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  1. SAP Concur Blog

    SAP and Oxford Economics Survey on Flexible Work and Employee Satisfaction

    SAP and Oxford Economics surveyed 352 finance and IT decision-makers from small and midsize companies globally, finding that most leaders want employees back in the office full time but more than half see a hybrid work model as unavoidable over the next two years. The survey also shows few companies use formal surveys to understand employees, and processes such as travel and expense management are not optimized for working from anywhere.

  2. SAP Concur Blog

    Two Business Trends Driving Change in Spend

    The article highlights two trends disrupting spend management: increased employee purchasing power and stricter tax/compliance regulations. Direct employee bookings lead to invisible spend, while governments demand comprehensive tracking. Companies need modern technology to integrate data for control and compliance.

  3. SAP Concur Blog

    3 Ways Technology Drives More Effective Back Offices in Higher Ed

    SAP Concur partnered with Education Dive to explore how universities use technology to improve back-office efficiency. The article notes that the pandemic has tightened budgets, prompting universities to turn to technology to cut costs. Three benefits include: employees empowered to work efficiently from anywhere, compliance supported, and improved cash flow. Savings from automating expense, travel, and invoice processes go beyond initial technology costs.

  5. SAP Concur Blog

    EY Survey: Impact of Hybrid Work on Productivity and Creativity

    SAP Concur podcast with EY discusses remote work challenges. EY surveyed 16,000 employees in 16 countries: 65% believe hybrid work will increase productivity, 65% say it supports creativity, 54% say it positively impacts problem-solving. 9 in 10 want flexibility in where/when they work; 54% likely to quit if not offered flexibility. Nearly two-thirds want to continue business travel.

  6. SAP Concur Blog

    Oxford Economics and SAP Concur Report: Employee Experience and Flexible Work

    Oxford Economics and SAP Concur released the 'Empowering your people' report based on a global survey of finance and IT employees and executives. Six in 10 workers said most employees reevaluated what they value in a workplace, but only 46% of executives think such a pandemic-related rethink took place. Half of executives and employees expect work to be fully or partially remote over the next two years. Nearly 7 in 10 employees say they perform better when they can set their job location and hours, but just 38% say their organization's technology and policies enable flexible work. Only 42% of remote-working employees receive seamless technology. Just 37% of employees are not actively seekin…

  7. SAP Concur Blog

    IDC MarketScape 2018 T&E Management Apps: SAP Concur Positioned as Leader

    The IDC MarketScape 2018 Worldwide Travel & Expense Management Apps Vendor Assessment evaluated nine travel and expense solutions and positioned SAP Concur in the leaders category. IDC highlighted SAP Concur's primary strengths, including extensive global support, a sophisticated travel booking app, acquired supplemental tools, a dedicated innovation division, built-in integrations with SAP solutions, and the most extensive app store devoted to travel and expense applications.

  8. SAP Concur Blog

    Cyber Fraud Risk: Small Businesses Are Not Immune

    The UK Office for National Statistics reports that cybercrime and fraud account for almost half of all national incidents of crimes. The Cyber Security Breaches Survey 2017 revealed that 46% of businesses experienced a cyber breach or attack between 2016 and 2017. SMBs lose an estimated £1,658 to invoice fraud each year. Businesses need to be aware of risks and implement controls, such as automating expense and invoice processes.

  9. SAP Concur Blog

    Cloud-Connected Travel Can Save $2.78 Million

    IDC InfoBrief shows cloud-connected travel saves significant costs: 49% less time on travel planning, 70% less time on expense reports, 35% more compliance, and 54% fewer lost receipts. Average business can save $97,000 in invoicing/auditing, $122,000 in travel-related costs, and $728,000 in improved staff productivity annually.

  10. SAP Concur Blog

    Innovating Through Data: The Best Way to Predict the Future is to Invent It

    The article emphasizes using internal financial data to drive innovation, using advanced analytics to identify spending patterns and adjust T&E policies. Companies often struggle with fragmented data, and employee-initiated spend is siloed. SAP Concur offers solutions to unify all employee-initiated spend data, helping businesses build reporting strategies for better cost control and strategic decisions.

  11. SAP Concur Blog

    SAP Concur Survey: U.S. Business Travelers Prioritize Flexibility and Willing to Act on Sustainabil…

    A survey of 1,000 U.S. business travelers commissioned by SAP Concur shows that 78% are satisfied with their company's pace of returning to pre-pandemic travel habits, but 55% are unhappy with their current amount of business travel. Flexibility remains a top priority, with 83% feeling more empowered to make travel requests than before the pandemic. Additionally, 88% are willing to take steps to reduce their environmental impact, such as choosing greener hotels or transportation. The survey also highlights the prevalence of discrimination during travel.

  12. SAP Concur Blog

    Aberdeen Insights: The T&E Road to Recovery and Growth, Part 1

    SAP Concur published a summary of an Aberdeen webinar on how companies manage travel and expense (T&E) programs during uncertain times. Research shows best-in-class companies (top 20%) focus not only on cost reduction (31%) but also on spend control (27%), visibility improvement (28%), and eliminating manual processes (31%). 71% of organizations use pre-travel authorization, and 56% have an aggregated view of travel and expense. Companies experience a 48% ROI after implementing a new T&E solution.

  13. SAP Concur Blog

    Four Steps to Create a More Sustainable Travel Program

    This SAP Concur article outlines four steps to create a sustainable travel program: analyze, strategize, engage, and measure. In 2019, business travel generated $1.65 trillion in revenue, 2% of global GDP, but the industry accounts for about 5% of global carbon emissions. Recommendations include adopting carbon budgets, choosing greener transport, and using e-receipts. A TripIt survey found 65% of customers find understanding sustainable travel challenging.

  14. SAP Concur Blog

    The Future Finance Leader: What You Need to Know

    SAP Concur explores the evolving role of CFOs, emphasizing the importance of tech skills, multitasking, strategic advisory skills, and soft skills. Finance leaders will be more involved in company strategy and data analysis, leveraging technologies such as cloud computing, big data, machine learning, and AI.

  15. SAP Concur Blog

    SAP and Oxford Economics Survey: Finance and IT Leaders' Post-Pandemic Path

    SAP and Oxford Economics surveyed 500 finance and IT leaders from SMBs on digital transformation and company culture. 47% saw their role grow in strategic importance over the past year; 57% anticipate an even greater role. 47% found the pandemic brought inefficient business processes to light. Fewer than half named the other as a key strategic partner. 27% are assessing whether spend management digitalization is permanent; 25% plan to revert to manual processes within two years. 42% of companies that digitalized expense management report increased productivity.

  16. SAP Concur Blog

    Aberdeen Survey: Digital Spend Management Helps Best-in-Class Businesses Boost Productivity and Pro…

    SAP Concur cites an Aberdeen survey of 606 finance leaders across 27 industries and six countries, finding best-in-class businesses capture 74% of company spend with digital expense and invoice management solutions (vs. 57% for others) and can access spend data when needed 80% of the time (vs. 61% for others). Best-in-class respondents reported 26.1% productivity improvement and 24.3% profitability improvement over the past two years, compared to -2.4% and -1.7% for others. Best-in-class companies are 31% more likely to use spend data to track and manage budgets and more likely to integrate expense and invoice management tools with budgeting, payroll, ERP, and financial systems.

  18. SAP Concur Blog

    Oxford Economics Survey: Six Traits of Top Financial Performers and the Role of Automation

    SAP Concur cites a global Oxford Economics survey with SAP and Concur of 1,500 finance executives, summarizing six traits distinguishing top financial performers: strong influence beyond finance, driving strategic growth initiatives, improving efficiency with automation, being very effective at core finance processes, collaborating regularly with business units, and working closely with governance, risk and compliance to handle regulatory change. The survey shows companies with 5-10% revenue growth are twice as likely as slower-growing companies to strongly agree automation improves finance function efficiency, and more than twice as likely to rate themselves 'very effective' at T&E expense…

  19. SAP Concur Blog

    SAP Concur: Don't Let Legacy be Your Legacy

    A SAP Concur blog post cites the IDC presentation Enterprise Travel and Expense Software Maturity Model, outlining five stages of T&E maturity. It says 50% of the world has moved beyond legacy systems, 42% of survey respondents describe their financial apps as disconnected, and 59% prefer integrated suites over best-of-breed. The article recommends moving to cloud-based, intelligent automation.

  20. SAP Concur Blog

    Trends Driving the Need for Better Spend Management in SMBs

    AMI Partners surveyed over 400 SMBs and found that businesses automating expense, travel, and invoice management saw the greatest performance boost. Key trends include mobile workforce, multi-supplier invoice processing, and cost reduction pressures. Automation reduces invoice processing time and frees finance staff. 64% of businesses cite reducing operating expenses as a strategic goal.

  21. SAP Concur Blog

    The Long Road Back to Business Travel is Getting Shorter

    According to SAP Concur's Global Travel Manager Report 2021, 60% of travel managers in the Americas and 58% in Europe anticipate government regulation changes, and 99% expect additional challenges in the next 12 months. Travel managers must handle last-minute changes, unused tickets, regulatory shifts, and reshape travel programs. The report emphasizes flexibility and technology support.

  22. SAP Concur Blog

    Oxford Economics: Cost-Conscious SMBs Better Leverage Spend Management Platforms

    A SAP Concur blog post cites an Oxford Economics study: cost-conscious SMB finance leaders achieve better outcomes while keeping expansion costs in line. The study reports 93% of cost-conscious SMB executives agree they have the right platforms and systems to adapt to their growing organization, versus 79% of less cost-conscious executives. The post notes that as companies grow, discretionary expenses such as travel, expenses, marketing, and office supplies can add up quickly, and intelligent automated technologies can help finance leaders proactively control costs and optimize cash flow.

  23. SAP Concur Blog

    Plan for Future Expansion with Lessons from Around the Globe

    Oxford Economics, sponsored by SAP Concur, surveyed 500 executives worldwide and found successful expansions rest on prudent cost control. Cost-conscious enterprises are more flexible, have better spend transparency, and better communication. Nearly 40% of US respondents expanded via M&A. Companies should manage processes, maintain spend visibility, sustain employee satisfaction, and collaborate across departments.

  24. SAP Concur Blog

    How Workplace Distractions and the Multitasking Myth Hurt Productivity and Focus

    Digital analyst Brian Solis argues collaboration tools have not replaced email but added distraction. A 2019 Adobe study found employees spend an average of 209 minutes daily checking email. Multitasking is really task-switching, potentially costing two or more hours a day, with about 23 minutes to regain focus after a distraction. McKinsey, The Economist, and others quantify the cost.

  26. SAP Concur Blog

    SAP Concur and Oxford Economics Survey IT-Finance Collaboration

    SAP Concur and Oxford Economics surveyed 500 IT and finance decision-makers at organizations with fewer than 1,000 employees globally. The survey found nearly 6 in 10 IT leaders report spending more time on manual processes than automation since the pandemic; nearly two-thirds say aligning growth strategy with executive leadership is a challenge; only 52% say they work effectively with finance; and just 36% say their organization has the financial visibility and data needed for decision-making, budgeting, and forecasting. Among companies that have digitalized key finance processes, nearly half report increased agility, collaboration, productivity, and spend visibility.

  27. SAP Concur Blog

    SAP Concur Survey: Remote Work Poses Productivity Challenges for US State and Local Governments

    A survey commissioned by SAP Concur of 500 US state and local government finance and administration decision-makers found remote work poses productivity challenges for these departments. Only 11% of respondents said they have a fully automated platform allowing employees to track travel and expenses, and 39% said they have made no investments in expense and travel-related technology at all. 67% of decision-makers are managing three or more additional work tasks due to COVID-19, and 55% of governments have the added responsibility of redirecting funds for essential services such as public health and safety. 75% of respondents said COVID-19 accelerated their department's decision to invest in…

  28. SAP Concur Blog

    Survey: State and Local Government Finance Teams Face Remote Work Challenges

    A SAP Concur blog cites a Wakefield survey of 500 state and local government finance and administrative departments. 67% of staff took on three or more new responsibilities; 88% cited accessing information and tools as the top remote-work challenge; 89% lack a fully automated platform to track travel and/or expenses; and predicted average budget shortfalls for the upcoming fiscal year are 24%. 75% said the pandemic accelerated their decision to invest in cloud-based budget management solutions.

  29. SAP Concur Blog

    AI and Blockchain: The Future of Accounting Tools

    The article explores the potential of AI and blockchain in accounting. Blockchain as a secure distributed ledger speeds up monthly reconciliations and prevents tampering; AI handles large data tasks, reducing weeks of work to days or hours. A survey shows 86% of accountants welcome technology to make admin tasks invisible.

  30. SAP Concur Blog

    SAP Concur Analyzes the Wider Impact of Business Travel

    SAP Concur published an article citing World Travel and Tourism Council (WTTC) data that the global travel and tourism sector contributed a record US$8.8 trillion and 319 million jobs. The article notes that business travel in Asia is growing at double the pace of the rest of the world, China has become the world's largest business travel market, and ASEAN business travel spend has grown 35.2% since 2014. It also discusses mobile-first culture, bleisure travel trends, and duty of care.

  31. SAP Concur Blog

    Celebrating Small Business Saturday: SMB Contributions to the U.S. Economy

    The article highlights SMB contributions to the U.S. economy: between 1993 and 2011, small businesses accounted for 64% of new jobs created; high-patenting small firms had 16 times more patents per employee than larger counterparts; locally owned businesses boost community economies more than national chains; and the share of women-, Latino-, African-American-, and Asian-owned businesses increased. It calls for celebrating SMBs on Small Business Saturday and every day.

  32. SAP Concur Blog

    SAP Concur Executives Discuss Gender Balance in the Workforce

    In recognition of International Women's Day, SAP Concur President Mike Eberhard and Vice President of People Connection Jenn McColly discuss how to create more gender balance in the workforce. McColly cites McKinsey research that companies in the top quartile for gender diversity on their executive teams were 21% more likely to experience above-average profitability than companies in the fourth quartile. The post describes SAP Concur's workforce composition: 46% female, 39% of leaders are women, and 24% of employees in technology roles are female. It also notes SAP Concur's Corporate Social Responsibility partner CARE works to eradicate poverty and supports economic empowerment of women and…

  33. SAP Concur Blog

    SAP Concur Report: Business Mileage Rebounds Across Industries

    A SAP Concur flash trend report found field activity is 75% higher than the week of April 5, 2020, with average business mileage during WorkForward rising to 70% of pre-pandemic levels. The South and Western U.S. show the highest activity at about 72% of pre-pandemic levels, the Midwest 70% and the Northeast 64%. Recovery varies widely by sector: Business Services at 102%, Food & Beverage at 86% and Manufacturing at 49%.

  34. SAP Concur Blog

    SAP Concur Survey: Sustainable Travel Spending and Emission Reduction Goals

    A SAP Concur survey shows 76% of U.S. travel managers say their company has updated travel guidelines or policies in the past 12 months to focus more on sustainability. 89% of business travelers consider sustainability important to their company, and 88% are willing to take steps to reduce their environmental impact, including taking fewer but longer trips (40%), staying in a greener hotel (40%), using public transportation (33%), and more. Gen Z and millennials are especially willing. SAP Concur has partnered with Thrust Carbon to help companies calculate travel emissions and set carbon budgets.

  35. SAP Concur Blog

    SAP Concur Blog: How People Analytics Can Drive New Business Insights

    SAP Concur published a guest article discussing how people analytics can help organizations gain new business insights. The article debunks three common myths: people analytics involves more than one type of analytics, does not require expensive technology, and is not only for HR. It notes applications in workspace planning, work design, and automation and employee experience, and highlights that analyzing employee spend data (such as travel expenses) can optimize budgets and improve employee experience.

  36. SAP Concur Blog

    What's Your Spend Management Costing You? SAP Concur Analyzes Automation Value

    SAP Concur published an article examining the hidden costs of manual, paper-based expense management. It provides a formula for calculating cost per expense report and cites multiple data points: 81% of finance leaders admit to blind spots in travel, expense, and invoice spend; automation can reduce AP data entry time by 37% and invoicing errors by 33%; the typical organization loses 5% of annual revenue to fraud. The article also notes that organizations creating exceptional employee experiences see 17% higher productivity, 21% higher profitability, and 24% lower turnover.

  37. SAP Concur Blog

    The Impact of Intersectional Inclusion: How Diverse Identities Drive Innovation and Performance

    A SAP Concur blog post discusses intersectionality as a corporate strength during Pride month. It defines intersectionality as the systemic oppression and discrimination arising from overlapping social identities such as race, gender, sexuality, and class. The author, a first-generation immigrant with Latino, Central Native American, and European background, an LGBTQ+ community member, and child of a U.S. military veteran, explains how an intersectional perspective fosters empathy, self-awareness of bias, and identification of planning blind spots. The article recommends storytelling in interviews to let candidates present their authentic selves and stresses recognizing conscious and uncons…

  39. SAP Concur Blog

    Effortless Sustainability: Manage What You Can Measure, An SAP Concur Podcast Conversation with Thr…

    SAP Concur podcast conversation with Thrust Carbon co-founder Kit Brennan discusses measuring carbon impact of travel and spend to set sustainability goals. Topics include carbon emission definitions, measurement methodologies, Scope 3 emissions, reporting standards (GHG Protocol, DEFRA, EPA), and the difference between carbon neutral and net zero. It emphasizes centralized data management and introduces SAP Concur's integration with Thrust Carbon, which automatically calculates carbon emissions from travel and expense data, including leakage.

  40. SAP Concur Blog

    SAP Concur Survey: Fraud Risk Rising in Government and Higher Ed Finances

    A survey by SAP Concur and Kelton Global of 313 financial decision makers in state, city, and local government and higher education found that 59% believe their financial tools and systems are error-prone, and 68% report making decisions without full visibility into necessary information. Two-thirds admit fraud, waste, and abuse are current challenges, more than one in four say their vulnerability to fraud risk increased in the past year, and about one-third report an increase in inaccurate expense reports and invoices. About one-quarter unintentionally reported incorrect budget data due to inaccuracies.