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Jun 29Wed
  1. SAP Concur Blog

    SAP Concur Highlights the Importance of Expense Audits to Prevent Fraudulent Claims

    A SAP Concur blog post uses a fictional story to highlight the impact of expense fraud on businesses and introduces its Concur Audit service. Citing data from the Association of Certified Fraud Examiners, the article notes that a typical organization loses up to 5% of its annual revenue to occupational fraud. It lists outlandish items employees have tried to expense (like wedding costs, spa trips, teeth whitening) and notes that even small violations (like mixing personal purchases into a meal) can add up. Concur Audit offers an unbiased audit service to check up to 100% of claims and receipts.

  2. SAP Concur Blog

    SAP Concur: Non-Profit Transformation—Higher Impact, Better Expense Control

    SAP Concur's blog notes that non-profits can improve efficiency through cloud-based automated expense management. Prison Fellowship achieved a hard-cost ROI of 3:1 and soft-cost ROI of 4-5:1 using Concur Expense with Policy Audit. Simons Foundation gained near real-time spending visibility with Concur Expense and Concur Invoice. The article also notes that over 20% of organizational expenses are non-compliant.

  3. SAP Concur Blog

    The Hidden Costs of Manual Expense Reporting and the Value of Automation

    SAP Concur published an article examining the impact of manual expense reporting on businesses. Manual processes affect not only finance teams but also employees and approving managers, accumulating time costs far exceeding the amounts on the statement. Automation reduces time spent on expense report creation, review, and approval while improving accuracy. Mobile apps allow employees to create and update expense reports while traveling, reducing lost receipts and errors. Concur Expense enables employees to photograph receipts with their phones, with finance teams and approving managers able to access data in real time and approve on the go.

  4. SAP Concur Blog

    It's That Time to Assess Your T&E Program (Yes, Your Program)

    A SAP Concur blog post recommends that companies review their travel and expense (T&E) program in Q4. It notes that employee spending continues to increase across more categories, more payment methods are used, and spend data is often tracked disparately. T&E expenses account for about 10% of a company's entire budget. The post offers a cheat sheet covering audits, fraud, compliance, and tweaks, and suggests that driving changes mid-year is often more challenging, so assessment should be done before the new year.

  5. SAP Concur Blog

    Healthcare Here, There, Everywhere: Staff Auto Mileage Adds Up

    A SAP Concur blog post notes that as the U.S. elderly population grows, demand for mobile healthcare rises, increasing driving mileage for healthcare staff. Manually tracking mileage is complex and expensive, and self-reported mileage can lead to fraud and compliance risks. SAP Concur's Concur Drive solution automates distance capture, improving accuracy and reducing spending.

  6. SAP Concur Blog

    Six Ways to Ensure Your Invoice Process Works for You

    A SAP Concur blog post offers six ways to optimize invoice processes during disruption. Citing a GBTA survey where 96% of businesses described COVID-19's impact as significant, it recommends accelerating invoice capture, approvals, and processes. Methods include: doing things digitally, eradicating duplication and fraud, on-the-go approval, automating policy adherence, keeping communication with suppliers, and spotting trends to adapt. The article also describes how Concur Invoice provides visibility, speeds up payments, and integrates travel and expense data.

  7. SAP Concur Blog

    SAP Concur Integration Guide: Four Ways to Connect Travel and Expense Systems

    The article says disconnected systems cause fragmented data, weak spend visibility and workflow inefficiencies, and SAP Concur integration can connect travel, expense and invoice processes with the existing tech stack. Concur offers four approaches: on-demand integration, SFTP integration, pre-built connectors and managed integration services, with over 330 prebuilt connectors and a network of more than 1,200 solution and service partners.

  8. SAP Concur Blog

    Survey: Finance Teams Vital to Growth but Held Back by Day-to-Day Tasks

    A SAP Concur-commissioned survey of 500 finance leaders found 91% say the finance team plays a vital role in achieving growth objectives; 79% say financial insights are important for driving growth strategy; and 96% say the role will become even more important. However, 60% of the finance team's time is taken up by day-to-day tasks, and one in five respondents want more visibility into finance data. 98% say automation would benefit their organization, and 93% agree that connecting expense, travel, and invoice processes is important to achieving growth objectives.

  9. SAP Concur Blog

    SAP Concur: Machine Learning in Travel and Expense

    A SAP Concur blog post discusses AI and machine learning in travel and expense. It cites Frank Chen, Sundar Pichai, and Forrester analyst J.P. Gownder, suggesting AI and machine learning could be the next big wave in computing. SAP's portfolio of intelligent applications is called Leonardo Machine Learning. Concur already uses machine learning and related data science algorithms to simplify travel and expense, such as using OCR and machine learning to extract total amount, date, currency, and expense type from receipt images and create expense entries. Concur Expense for Outlook (beta) can pre-populate expense entries from electronic receipts received via email. Other applications include h…

  10. SAP Concur Blog

    SAP Concur: How to Find Wins for Both Finance and Employees

    SAP Concur's blog argues that expense processes need not trade off finance efficiency against employee experience. Mobile receipt photo submission, automated policy prompts, mobile approvals, and a unified interface can speed reimbursement, improve compliance, and reduce finance workload. Research suggests automation can reduce the review-to-reimbursement period by up to 80%.

  11. SAP Concur Blog

    New Finance Leader 90-Day Action Plan

    A SAP Concur blog post provides a 90-day action plan for new finance leaders, divided into three months: month one focuses on information gathering and learning, month two on evaluating learnings and identifying improvement opportunities, and month three on collaborating and creating a plan. The article emphasizes building relationships, understanding systems and data, and using technology to optimize expense and accounts payable processes.

  12. SAP Concur Blog

    Employee Needs Have Changed. Has Your Travel and Expense Program?

    SAP Concur notes that the pandemic shifted employee travel and spending behavior, such as moving from hotels to apartments or vacation rentals and extending business trips with personal vacation. These changes create significant gaps between organizations' travel and expense (T&E) programs and employees' real-life needs. The article recommends gathering and measuring employee sentiment data, combining it with operational data, assessing how policies affect sentiment, and using the data to improve T&E programs, which can enhance compliance, cost efficiency, and duty of care.

  13. SAP Concur Blog

    SAP Concur: Making Business Travel Sustainable and Profitable

    SAP Concur published a blog post introducing SAP's Climate 21 program, which aims to help enterprise customers understand and minimize the greenhouse gas (GHG) footprint of their operations. The article notes that business travel can account for more than half of a non-manufacturing organization's carbon footprint and provides a method for calculating travel emissions by multiplying EPA emission factors by distance traveled. It also cites the Paris Agreement goal for European countries to reduce emissions by 55% by 2030 and a survey finding that 94% of Generation Z consider a company's social purpose when deciding where to work.

  14. SAP Concur Blog

    SAP Concur and Oversight Release 2021 Spend Insights Report

    SAP Concur and Oversight released the "2021 Spend Insights Report" analyzing 2021 spending to inform 2022. The report shows significant rises in expense violations and exceptions: duplicate mileage submissions rose 2,127% from Q3 to Q4, missing receipt affidavits rose 306% over the year, excessive personal expenses rose nearly 22%, and excessive missing receipts rose almost 60%.

  15. SAP Concur Blog

    SAP Concur Mobile Adds On-Device Machine Learning for Receipt Capture

    SAP Concur introduced a new algorithm in the latest Concur Mobile release that predicts the total amount directly from a receipt image, running on device rather than relying first on OCR text extraction. Trained on millions of receipt images, it handles printed and handwritten totals, notably U.S. meal receipts with handwritten tips. SAP Concur says it holds the largest T&E dataset, citing IDC for more than 51% T&E market share, and processed over $115 billion in customer expenses in Q3 2018. The standalone ExpenseIt Pro app was sunset on December 31, 2018, with ExpenseIt now available inside the SAP Concur mobile app.

  16. SAP Concur Blog

    Use These Tips to Make it Easier to Organize Receipts

    A SAP Concur blog post notes that receipt management is a common pain point for business travelers, with receipts easily lost and causing reimbursement issues. It recommends reducing paper receipts and fraud risk with eReceipts, mandating corporate card use to reduce receipt volume and increase visibility, and using the SAP Concur mobile app to photograph paper receipts for automatic upload. The post also notes that T&E spending is about 10-12% of a typical company budget, businesses lose 5% of revenue to fraud annually, and 83% of fraud cases involve asset misappropriation.

  17. SAP Concur Blog

    SAP Concur: Systematically Improving Employee Experience with Technology

    A SAP Concur blog post says that over the past two years corporate policies and processes have been scrutinized as revenue, spending, workplaces and travel shifted, and that employee experience deserves ongoing attention. It cites data that recent surveys find 25% to 40% of workers might quit within a year, while 78% told partner Accenture their employer is responsible for helping increase job satisfaction and well-being. The post describes several SAP Concur solutions: ExpenseIt for photographing and auto-categorizing receipts, Concur Request for pre-approval, Concur Detect for automated data review, Intelligent Audit using AI to find non-compliant spending, Concur Invoice for invoice auto…

  18. SAP Concur Blog

    SAP Concur Named 2019 Top-Rated Expense Management Software by TrustRadius

    SAP Concur announced that Concur Expense has been named a 2019 Top Rated Expense Management Software by TrustRadius. The award is based entirely on customer feedback, with about 400,000 B2B technology buyers using over 208,000 verified reviews on TrustRadius each month. Reviews highlight features like mobile receipt capture, automated workflows, auto-populated expense reports, and tools to enforce company finance policies.

  19. SAP Concur Blog

    What Every CPO Should Know About Employee Spend

    An SAP Concur blog post notes that the pandemic accelerated finance digital transformation and significantly shifted employee spending patterns. In 2020, SAP Concur customers saw a 58% increase in the 'Other' expense category, signaling reduced spend visibility. The article advises CPOs to address three questions: whether travel and expense data are connected, which channels employees use to spend company funds, and how to capture rogue spend outside traditional travel channels. It stresses that procurement executives should not focus solely on cost reduction when renegotiating travel supplier agreements, but must ensure key suppliers are adequately compensated for traveler health efforts.

  20. SAP Concur Blog

    SAP Concur: How Public Sector IT Can Transform Government with AP and Expense Automation

    SAP Concur addresses public sector IT leaders with talking points for modern AP and expense management software: improving spend transparency and accountability, planning budgets on real data, improving employee experience and retention, and eliminating errors and fraud. It suggests extending AP automation to state and local governments.

  21. SAP Concur Blog

    Automating Accounts Payable to Redirect Healthcare Spend to Care

    The article says healthcare organizations still rely on manual processes, disconnected systems and spreadsheets for accounts payable, limiting visibility into invoices, suppliers and spending. Citing Ardent Partners' Accounts Payable 2026 report, it identifies automation, data management, real-time compliance, fraud prevention and closer AP-treasury alignment as major 2026 forces. An IOFM report found best-in-class AP teams operate at 77% lower invoice-processing costs, process more than twice as many invoices per employee, and need correction on only 7% of transactions.

  22. SAP Concur Blog

    4 Insights for CFOs as Travel Costs Emerge

    SAP Concur blog gathers expert panel insights on managing travel costs. 96% of employees are willing to travel in the next 12 months. 45% feel unable to develop business connections completely virtually. 89% will add personal vacation time to business trips in the next 12 months. 40% would prefer to sit next to a crying toddler rather than relinquish control over how they travel. Experts recommend AI/ML auditing and corporate card programs.

  24. SAP Concur Blog

    SAP Concur Introduces Budget Tool to Integrate Spend Data

    SAP Concur published an article introducing Budget by SAP Concur. The tool brings together travel, expense, invoice, and budget data into a single solution, providing clear visibility into spend to enable better, timelier decisions. Users can view all budgets through intuitive dashboards, import budgets from ERP systems, and see spend before it occurs. The tool also supports near real-time viewing and approval of spend on mobile devices and one-click data export.

  25. SAP Concur Blog

    SAP Concur Launches Expense Management Solution ROI Calculator

    SAP Concur published an article introducing its Expense Management Solution ROI Calculator. Citing a 2022 Analysys Mason study, it states that small to mid-size businesses (1-999 employees) saved an average estimated $49K annually by implementing an automated travel and expense solution and saw positive ROI within eight months. Customer examples include Avocados From Mexico reducing expense input time by 50% and Bishop-Wisecarver cutting month-end close from 15 days to 3 days.

  26. SAP Concur Blog

    Is Disconnected Spend Data Costing You?

    A SAP Concur blog post discusses the problems caused by disconnected employee spend data. Employee spending (travel expenses, POs, non-PO invoices, p-cards, corporate cards, etc.) typically falls into the bottom 20% of overall spend yet involves the majority of vendors and department time. Data spread across multiple systems or paper-based processes leads to a lack of accurate and timely data, difficulty staying on top of payment due dates resulting in late fees, and limited insights to maximize working capital. The article recommends an integrated, cloud-based, single solution to connect all spend data for strategic decision-making.

  27. SAP Concur Blog

    2019 IRS Mileage Rate Increases to 58 Cents

    The IRS issued guidance on December 14, 2018, for the 2019 business mileage reimbursement rate, effective January 1, 2019. The rate increased from 54.5 to 58 cents per mile, a 6.4% increase and the highest in over 10 years. SAP Concur advises companies to use data analytics to assess impact, update reimbursement rates, and develop strategies to reduce waste and fraud, such as setting thresholds for personal vehicle use, adopting FAVR programs, or GPS mileage tracking.

  28. SAP Concur Blog

    Automate Invoice Processing to Improve Bottom Line and Business Growth

    A SAP Concur blog post states that cloud technologies are bringing world-class software solutions to small and midsize companies, and automating invoice processing can significantly improve efficiency, visibility, and scalability. According to AMI Partners, 82% of firms that have automated invoice processing are already using cloud solutions. A typical small to midsize business processes 450 invoices a month with a duplication rate of 1.29%, and labor costs typically make up 62% of total accounts payable costs. Automation can largely eliminate these labor costs, enabling intelligent matching of invoice line items with purchase orders, built-in approval policies, reduced duplicate invoices,…

  29. SAP Concur Blog

    4 Steps to Control Employee Spend Before It’s Too Late

    Part two of SAP Concur's blog series discusses how to prevent employee expense fraud by reviewing T&E policies, establishing prevention and detection processes, using reporting to monitor data, and comparing control benchmarks. ACFE's Global 2020 Study on Occupational Fraud shows companies with internal policy controls have lower fraud losses and quicker detection. The article recommends regularly updating T&E policies, clarifying acceptable expenses, and setting up automated audit rules.

  30. SAP Concur Blog

    Lyft Integrates with SAP Concur to Offer an Improved Business Travel Experience

    Lyft Business integrates with SAP Concur's Concur Expense to help travel managers reduce ground transportation costs and improve traveler satisfaction. The integration automates expense reporting, and travelers can earn rewards with Lyft's airline and hospitality partners. Currently available only in the U.S., it has already enabled over 20,000 end-users. Lyft Business can result in 30% savings on company-wide travel spend, and travelers earn $5 in personal ride credit for every 5 business rides.

  31. SAP Concur Blog

    Vanson Bourne Survey: UK Finance Leaders on Barriers to Business Growth

    A SAP Concur blog post cites a Vanson Bourne survey of 500 UK finance leaders on growth strategies amid Brexit. 96% of surveyed businesses plan to grow, and uncertainty is not seen as a barrier. The top five barriers for the business overall are IT/finance infrastructure (43%), staff productivity (41%), growing customer base (40%), profits for investment (39%), and cash flow (38%). Lack of efficiency in finance systems causes problems for 92% of finance leaders. 53% of travel booking processes, 45% of expense processes, and 38% of invoice processes are not automated. 67% of finance leaders are not confident their systems will scale. 98% say automation would benefit their organization, and 9…

  32. SAP Concur Blog

    SAP Concur Explains How Concur Expense Automates Expense Management

    SAP Concur describes Concur Expense: integrating travel and expense in a single solution, employees can go from trip to expense report with one click. Smart matching combines credit card transactions, booked travel, and e-receipts; built-in audit rules instantly highlight exceptions; finance leaders get a unified view of travel and expense spend. Hotel e-receipts are automatically itemized, and the system notifies employees of incomplete entries. Employees can view, add, and submit expense reports via mobile, and managers can approve on the go. Concur Expense analytics dashboards provide spend views and travel KPIs. Tungsten Automation used reporting tools to reduce travel spend by 15% over…

  33. SAP Concur Blog

    3 Major Benefits of Using a Mobile App for Mileage Reporting in Higher Education

    The SAP Concur blog notes that admissions, athletic recruiting, and advancement staff at higher education institutions often drive to recruit students and fundraise, and manual mileage tracking leads to inaccurate data, fraud, and expense errors. It cites three benefits of mobile apps: GPS-accurate distance tracking saves money, automated tracking saves time, and it supports policy compliance. It references National Center for Education Statistics data projecting a 20% enrollment increase for college students older than 25 by 2023.

  34. SAP Concur Blog

    Balancing Compliance and User Satisfaction with an Employee-Driven Travel and Expense Policy

    The article emphasizes combining employee sentiment data with operational data to create more effective T&E policies. By understanding the reasons behind employee behaviors, companies can adjust policies to improve compliance and satisfaction. For example, discovering issues like low meal limits or poor supplier performance and making improvements.

  35. SAP Concur Blog

    Start your 2018 expense management resolutions early with these tips

    A SAP Concur blog post suggests finance teams plan expense management improvements before year-end. It recommends reviewing expense management processes, categorizing changes into long-term and short-term goals, and prioritizing quick wins. It also advises saying goodbye to manual processes and choosing suitable automation tools like Concur Expense, noting that employees can complete expense reports 60% faster with online tools.

  36. SAP Concur Blog

    Top 6 Business Challenges AI Can Help With: Focus on Expense Management

    The article outlines six applications of AI in back-office expense management: increasing expense report reliability (only 20% of expenses go through proper auditing), reducing fraud risk (ACFE reports average annual fraud loss equals 5% of an organization's revenue with average loss per case of $1.5M), gaining control of regulatory compliance, adapting to policy changes, boosting employee experience, and recovering tax (42% of employee spend submitted for VAT/GST reimbursement does not meet reclaim requirements due to incorrect data, and global market potential for VAT reclaim is almost $75 billion).

  38. SAP Concur Blog

    EY Survey: Nine in 10 Employees Want Flexibility in Where or When They Work

    An SAP Concur podcast conversation with EY discusses the complexities of 'work from anywhere.' EY research surveying 16,000 employees in 16 countries found that nine in 10 employees want flexibility in where or when they work; employees expect to work two or three days remotely; and more than half (54%) are likely to quit if they aren't offered the flexibility they want, with Millennials almost twice as likely to quit as Baby Boomers. The post notes that varying definitions of hybrid work confuse companies developing policies, and that employees living in other states or countries could affect reporting and withholding obligations, while reimbursing remote employees for business expenses su…

  39. SAP Concur Blog

    Make Card Reconciliation Easier for Your SMB's 'Honorary Accountants'

    The article discusses how SMBs often rely on non-finance employees for credit card reconciliation, which becomes messy when multiple employees use multiple cards. Concur Expense and Concur Invoice can automate the entire credit card reconciliation process, importing transaction data from almost any source and automatically comparing it against card statements, receipts, and other internal data. This speeds up reconciliation, eliminates manual matching, and immediately spots errors, discrepancies, and unusual transactions.

  40. SAP Concur Blog

    SAP Concur Outlines How Intelligent Enterprises Unify Travel and Expense Data

    SAP Concur published an article explaining how the 'Intelligent Enterprise' concept applies to travel and expense management. It states that by collecting, normalizing, enriching, and connecting previously siloed data, companies can improve visibility, focus, and agility in spend control. Finance teams gain better control over spending, while HR, travel managers, and security officers can improve the employee travel and duty of care experience. The article emphasizes that bringing travel, expense, and invoice management systems together eliminates complex user experiences and accelerates value creation.