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#差旅与费用

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Jun 29Wed
  1. SAP Concur Blog

    Is an Efficient, Employee-Friendly Travel Program an Oxymoron?

    Citing the Cost Saving Methods for T&E Expenses guide co-created by Concur and Rocketrip, the article explores how to build an efficient, employee-friendly travel program. It notes that tickets booked fewer than seven days before departure cost an average of 44% more than those booked 15 or more days in advance. Requiring trip preapproval would cut last-minute travel spending but create more work for managers; a less drastic option is scheduling recurring reminder emails for employees to book a month ahead. The article argues T&E is one of the largest controllable expenses and also one of the most difficult to manage, because normal price considerations don't apply for reimbursable business…

  2. SAP Concur Blog

    British Airways ba.com Goes Live with Concur TripLink

    SAP Concur announced that British Airways has gone live with its integration of ba.com with Concur TripLink. Bookings made on ba.com by users who have linked their British Airways Executive Club and SAP Concur accounts will be captured automatically by SAP Concur; if a company has a negotiated discount with British Airways and has requested access on ba.com, the site will authenticate connected travelers and apply negotiated rates automatically. Travelers' plans are consolidated in Concur Travel, the Concur Mobile App and TripIt Pro. SAP Concur says the integration helps corporates meet duty of care for every trip, no matter where it was booked.

  3. SAP Concur Blog

    SAP Concur: Are Your Systems Ready to Scale as You Grow?

    A SAP Concur blog post argues that many corporate expense and invoice processes were originally quick fixes and may no longer be fit for purpose as businesses grow. It recommends automation, cloud-based tools, and customizable integrated solutions to improve scalability. A customer case notes invoice approvals taking days and high paper and storage costs. A study cited found finance teams using automated T&E solutions saw a 15% reduction in time spent processing expense reports, while invoice management users saw a 16% reduction.

  4. SAP Concur Blog

    SAP Concur: Manual Expense Processes May Be Holding Small Businesses Back

    A SAP Concur blog post argues that small businesses still tracking expenses manually may miss opportunities due to poor visibility and inefficient processes. It recommends cloud-based automated spend management so employees can file expenses on the road and managers can see up-to-date data in real time. The post suggests estimating manual-process cost as hours spent multiplied by employee hourly wage, and stresses that automation enhances existing processes, so companies should first fix or create an expense policy before automating.

  5. SAP Concur Blog

    The Great Resignation and Its Impact on Spend Management: Employee Experience Becomes Key

    An SAP Concur blog post explores how companies can retain critical talent by incorporating employee experience into spend management strategies amid the Great Resignation. Citing Marchelle Klippenstein, Vice President of Value Experience Group at SAP Concur, the article notes that in the post-pandemic environment, companies cannot maintain legacy T&E expectations and must balance serving employees with financial needs. Five recommendations are offered: broaden employee engagement, monitor sentiment data like KPIs, treat T&E as an emotional business process, communicate changes to employees, and accept that things will never be the same.

  6. SAP Concur Blog

    Give Your Travel and Expense Policies a Health Check-Up

    The article notes that travel and expense (T&E) questions and complaints, expense report approvals, and monitoring of accounts payable processes are often caused by outdated, confusing, or non-existent policies. Growing businesses can change greatly in short periods, leaving policies outdated or even obsolete. It recommends reviewing and updating expense and AP policies at least once a year and after every relevant large change to the organization's business, because these policies govern how employees get reimbursed, how money flows through the company, and what will be paid or denied. Policy check-up points include: be clear and to the point, avoiding legalese and corporate jargon; ensure…

  7. SAP Concur Blog

    SAP Concur: Why T&E Digitalization Matters

    SAP Concur published a blog post emphasizing the importance of digitalizing travel and expense (T&E) processes. The article notes that the financial services industry still relies on paper processes and manual expense reports, leading to delayed data, poor budget visibility, and negative impacts on employee satisfaction and talent recruitment. By automating T&E processes, companies can collect and connect spending data in real time, improve compliance, and enhance the employee experience. The article also covers digital features like mobile experience, e-receipts, and brand choice.

  8. SAP Concur Blog

    SAP Concur Blog: Spending Your Way to Intelligent Business Growth

    A SAP Concur blog post cites a CFO paper stating that successful growth requires a strategic and smart approach rather than a scattershot one. Dr. Christian Campagna, senior managing director for CFO and enterprise value at Accenture Strategy, says it is a delicate balancing act of reallocating spending to fund the new business while maintaining the established business. Citing Aberdeen Group's 2018 T&E Expense Trends and Benchmarking Spending report, the article says 60% of small and midsize businesses still use spreadsheets and other manual systems to track spending, leaving most finance leaders without the real-time visibility, insights, and controls they need. It recommends a unified sy…

  9. SAP Concur Blog

    SAP Concur: Four Tips for Fraud and Compliance in Life Sciences

    A SAP Concur blog post offers four expense-compliance tips for the highly regulated life sciences industry: monitor and audit expense reports, use automated controls to catch errors and fight fraud, use accumulated data to drive policy changes, and move away from manual spend processes. It cites figures including almost 20% of travel and expense spending falling outside policy, 89% of fraud cases involving asset misappropriation, and 42% of respondents still spending about 76 hours or more per month auditing expense reports. It also notes civil monetary penalties of up to $1 million for failing to report Open Payments in a timely manner.

  10. SAP Concur Blog

    SAP and Oxford Economics Survey on Flexible Work and Employee Satisfaction

    SAP and Oxford Economics surveyed 352 finance and IT decision-makers from small and midsize companies globally, finding that most leaders want employees back in the office full time but more than half see a hybrid work model as unavoidable over the next two years. The survey also shows few companies use formal surveys to understand employees, and processes such as travel and expense management are not optimized for working from anywhere.

  11. SAP Concur Blog

    Oxford Economics and SAP Concur Report: Employee Experience and Flexible Work

    Oxford Economics and SAP Concur released the 'Empowering your people' report based on a global survey of finance and IT employees and executives. Six in 10 workers said most employees reevaluated what they value in a workplace, but only 46% of executives think such a pandemic-related rethink took place. Half of executives and employees expect work to be fully or partially remote over the next two years. Nearly 7 in 10 employees say they perform better when they can set their job location and hours, but just 38% say their organization's technology and policies enable flexible work. Only 42% of remote-working employees receive seamless technology. Just 37% of employees are not actively seekin…

  12. SAP Concur Blog

    ACFE Poll: 80% of Fraud Examiners Back AI and ML in Travel and Expense Programs

    A SAP Concur blog post cites an Association of Certified Fraud Examiners (ACFE) webcast poll on August 12 in which 80% of members said AI and ML should be used in travel and expense programs to combat organizational fraud. The post says AI and ML let audit teams shift from searching for issues to analyzing them, reducing the cost and duration of fraud research. It also notes fewer than half (41%) of ACFE members use T&E data in individual or departmental investigations all the time or often, while 59% use it only sometimes or never because their organizations lack proper reporting or means to share and analyze data across departments.

  13. SAP Concur Blog

    SAP Concur Lists High-Risk Expense Types, Urges Clear Policy to Curb Rogue Spend

    A SAP Concur blog post says managing employee spend across growing categories and payment methods leaves room for error and non-compliance, creating mistrust, misuse and wasted time. It cites an IDC report finding 30% of executives are concerned with compliance to spend management policies in order to make strategic business decisions. Based on SAP Concur customer data, the post lists 14 high-risk expense types out of 29, including airfare, car rentals, entertainment, lodging, meals, meetings and tradeshows, mileage reimbursement, office supplies, rent, rail and telecom/internet, and recommends running your own high-risk expense list to prioritize auditing.

  14. SAP Concur Blog

    Oxford Economics Survey: Six Traits of Top Financial Performers and the Role of Automation

    SAP Concur cites a global Oxford Economics survey with SAP and Concur of 1,500 finance executives, summarizing six traits distinguishing top financial performers: strong influence beyond finance, driving strategic growth initiatives, improving efficiency with automation, being very effective at core finance processes, collaborating regularly with business units, and working closely with governance, risk and compliance to handle regulatory change. The survey shows companies with 5-10% revenue growth are twice as likely as slower-growing companies to strongly agree automation improves finance function efficiency, and more than twice as likely to rate themselves 'very effective' at T&E expense…

  15. SAP Concur Blog

    SAP Concur Fusion 2019 in San Diego Focuses on AI and Automation

    A SAP Concur blog post reviews its annual event, SAP Concur Fusion 2019, where more than 3,200 customers, partners, and employees gathered in San Diego for four days of networking, learning sessions, and micro-forums. It highlights Innovation Award winners: Alteryx eliminated manual processes and applied analytics to travel and expenses; Discovery used Concur Expense and TripLink to connect travel and expense and integrated Uber and Airbnb to let employees book directly with suppliers while staying in policy; and George Washington University moved from a paper-based system to Concur Expense for improved controls and traceability, and uses Concur Locate to protect student safety. The article…

  16. SAP Concur Blog

    Simplifying VAT Reclaim for T&E Program Resilience

    SAP Concur and Deloitte Tax co-authored an article explaining how VAT impacts employee expenses and planning for recovery. It notes an average of 44% of potential VAT revenue is left on the table each year from travel expenses. VAT is levied in more than 160 countries, with the U.S. being the largest economy that does not levy VAT. 42% of employee expense transactions fail to meet VAT reclaim requirements due to incorrect or missing data. Michelin recovered $3.9 million in three years with VAT technology.

  17. SAP Concur Blog

    SAP Concur Survey: Remote Work Poses Productivity Challenges for US State and Local Governments

    A survey commissioned by SAP Concur of 500 US state and local government finance and administration decision-makers found remote work poses productivity challenges for these departments. Only 11% of respondents said they have a fully automated platform allowing employees to track travel and expenses, and 39% said they have made no investments in expense and travel-related technology at all. 67% of decision-makers are managing three or more additional work tasks due to COVID-19, and 55% of governments have the added responsibility of redirecting funds for essential services such as public health and safety. 75% of respondents said COVID-19 accelerated their department's decision to invest in…

  18. SAP Concur Blog

    SAP Concur: Reimagining Travel and Expense Processes with AI and Machine Learning

    A SAP Concur blog post says most companies are still in the early vision and planning stages of AI and ML deployment, but these technologies can be used now to transform travel and expense processes. It notes that as countries increase regulations and enforcement, managing T&E compliance is more important than ever, and traveling employees face stricter immigration and taxation rules, such as having to file a foreign tax return for a single business trip. The post says AI- and ML-enabled solutions connect to systems inside and outside the organization to capture and analyze T&E data, helping companies track employee movements, identify hidden risks, prevent non-compliant practices and incre…

  19. SAP Concur Blog

    SAP Concur Partners with WSJ on The Intelligent Business Podcast

    A SAP Concur blog post introduces The Intelligent Business, a five-episode podcast series created in partnership with The Wall Street Journal, exploring how businesses can use emerging technologies to automate more processes and control company spending. It summarizes each episode's themes: AI plays a huge part in simplifying spend management and automating processes; more sources of data allow better service to travelers on the road and keep them safer, lowering risk and increasing employee satisfaction; manual expense reports are time-consuming and could result in unintentional T&E fraud, while AI-driven technology makes receipt capture, reporting, and approvals nearly effortless; AI allo…

  20. SAP Concur Blog

    SAP Concur: AI Doesn't Replace Employees, It Augments Them

    A SAP Concur blog post says AI has entered the workplace, helping save time and reduce paperwork, for example by replacing paper receipts and tedious manual data entry with automated travel and expense management tools. A.G. Lambert, SVP of product strategy at SAP Concur, says "AI doesn't replace employees, it augments them." The post mentions a partnership with Forbes examining how technology improves business processes, highlighting AI-assisted auditing, travel policy bots and tools that improve cash flow management.

  21. SAP Concur Blog

    SAP Concur Urges Building T&E Management into Financial and Digital Transformation Strategy

    A SAP Concur blog post cites GSMA's 2020 Mobile Economy report, which states that in 2020 5G will shift from hype to reality but primarily for businesses rather than consumers, and that GSMA expects 5G to be the first generation in mobile history to have a bigger impact on enterprise than consumers. The article argues that as 5G adoption goes mainstream, back-office workflows and processes will be further streamlined, including travel and expense (T&E) management. T&E transformation is increasingly seen as an opportunity to reduce operational costs and boost employee productivity and job satisfaction, with business leaders seeing opportunities to cut costs by implementing new technologies t…

  22. SAP Concur Blog

    SAP Concur Outlines Intelligent Spend Management Framework

    SAP Concur published an article explaining how intelligent spend management helps organizations achieve business outcomes. The article groups employee-spend business outcomes into three pillars: controls and compliance, spend visibility and management, and employee satisfaction and workforce engagement. It recommends capturing every source and category of spend in a unified view and adopting best practices such as using mobile devices for receipt scanning, leveraging OCR and machine learning to automate invoice data capture, and integrating travel reservations with expense reporting systems.

  23. SAP Concur Blog

    SAP Concur: How Travel Managers Embrace Change With Agility

    SAP Concur published a blog post discussing how travel managers can embrace change with agility. The article notes that organizations face frequent changes in business standards, the economy, and political environments, requiring a flexible mindset. Travel and expense management needs to adapt to digital disruption, adopt traveler-centric programs, and leverage technology to improve employee safety and satisfaction. The article also interviews John Coovert, VP of Global Physical Security at SAP, on how SAP uses tools like Concur Travel & Expense, TripLink, and TripIt to monitor global employee travel.

  24. SAP Concur Blog

    SAP Concur Podcast with neylux: Automation Reshapes Approval Workflows

    A SAP Concur blog post features a podcast conversation between Jeanne Dion, director of the Value Experience Group at SAP Concur, and Siegfried Krause, co-founder of neylux. neylux specializes in business travel and expense management and is a certified SAP Gold Partner. Krause describes a customer case: neylux built a passive-approval solution where employees enter key data, audit tasks are fulfilled at the end of the process, and the manager then receives a summary page and PDF by email, addressing issues with staff afterward if needed, avoiding downtime from waiting for a manager's signature early in the process. The automated process also sped up reimbursement, helping the client reduce…

  25. SAP Concur Blog

    It's That Time to Assess Your T&E Program (Yes, Your Program)

    A SAP Concur blog post recommends that companies review their travel and expense (T&E) program in Q4. It notes that employee spending continues to increase across more categories, more payment methods are used, and spend data is often tracked disparately. T&E expenses account for about 10% of a company's entire budget. The post offers a cheat sheet covering audits, fraud, compliance, and tweaks, and suggests that driving changes mid-year is often more challenging, so assessment should be done before the new year.

  26. SAP Concur Blog

    SAP Concur Mobile Adds On-Device Machine Learning for Receipt Capture

    SAP Concur introduced a new algorithm in the latest Concur Mobile release that predicts the total amount directly from a receipt image, running on device rather than relying first on OCR text extraction. Trained on millions of receipt images, it handles printed and handwritten totals, notably U.S. meal receipts with handwritten tips. SAP Concur says it holds the largest T&E dataset, citing IDC for more than 51% T&E market share, and processed over $115 billion in customer expenses in Q3 2018. The standalone ExpenseIt Pro app was sunset on December 31, 2018, with ExpenseIt now available inside the SAP Concur mobile app.

  27. SAP Concur Blog

    How State and Local Governments Can Transform Spend Management with Cloud SaaS

    The article notes that state and local governments face unique challenges modernizing legacy IT systems, including tight and scrutinized budgets, heightened citizen and employee expectations, and limited manpower, so innovation may not be a priority for every agency. Yet CIOs are recognizing the benefits of cloud-based SaaS spend management: significantly reduced upfront investment versus building expensive in-house systems, which are costly to maintain and often become antiquated within a few years. SaaS solutions can be quickly implemented and are continuously updated by third parties. With tighter budgets, governments need high transparency and control over taxpayer resources, and employ…

  28. SAP Concur Blog

    SAP Concur: Controlling Expense Fraud to Keep 5% of Revenue

    Citing the Oversight Systems 2017 Spend Analysis Report, SAP Concur says the typical organization loses 5% of annual revenue to fraud, with 89% of that being asset misappropriation including expense reimbursement schemes, and 50% due to weak internal controls. It offers six tips: robust travel and expense policies, tools that make compliance easier, catching spend anomalies before they happen, reducing mileage padding, audits, and automatic monitoring of expense claim data. SAP Concur says it connects to spending data from suppliers, credit providers and other sources, and uses Concur Intelligence for reports, dashboards and real-time alerts.

  29. SAP Concur Blog

    SAP Concur Urges Organizations to Advance Spend Management Maturity

    A SAP Concur blog post notes that the nature of corporate spending has changed significantly over the past five to ten years and continues to evolve, making tracking and managing spending more complex. Citing IDC research, it says many organizations still have shortcomings: accounts payable teams cannot effectively direct spending if they only orchestrate manual processes; budget managers are not truly managing budgets if they only track what is spent; and finance managers cannot ensure payment terms and negotiated rates on every transaction without the right tools. IDC created a five-stage maturity model, from manual processes and spreadsheets at the lowest stage to integrated solutions an…

  30. SAP Concur Blog

    How Embracing Technology Can Help Make You an Awesome Leader

    A SAP Concur blog post notes that exceptional team leaders are critical to employee productivity and engagement. A Forrester and SAP survey shows organizations with engaged, empowered workers see 4.3x increase in earnings per share, 21% higher profitability, 17% higher productivity, and 81% higher customer satisfaction. Management expert Lisbeth Claus shares leadership tips in a free webinar, including embracing technology. A January 2021 survey by SAP Concur and The Economist Group found 89% of executives said deploying advanced technologies would be instrumental in building resilience.

  31. SAP Concur Blog

    SAP Concur: Best Practices for an Employee Spend Fraud Mitigation Program

    A SAP Concur blog post focuses on fraud arising from employee spending, both intentional and accidental, and mitigation measures. It cites the ACFE 2018 Global Study on Occupational Fraud and Abuse, which reports 5% of a typical organization's revenue is lost to fraud each year and 83% of fraud cases involve asset misappropriation; the median loss of asset misappropriation was $154K, with expense reimbursements making up 14% of risk in that fraud category. It also cites a 2017 Oversight report finding 37% of business travelers had at least one exception on their expense reports. Recommended practices include an integrated platform, budget control, 100% auditing and automated GPS mileage tra…

  32. SAP Concur Blog

    SAP Concur: See Your Spend Clearly to Control Your Future

    SAP Concur published a blog post emphasizing that companies can better prepare for future disruptions by controlling spend. The article notes that travel and expense is typically a company's second-largest line item, but issues like leakage, hidden spend, and non-compliant spending exist. By improving spend visibility, companies can adapt more quickly to challenges and opportunities. The article also covers using AI and machine learning to monitor compliance, and solutions like mobile tools for automatic mileage tracking and receipt uploads.

  34. SAP Concur Blog

    SAP Concur: Use Expense Category Summaries to Keep Spend on Track

    SAP Concur published a blog recommending that businesses use expense category summary data to manage budgets. The article cites a Forrester report that 60% of IT decision makers are unsatisfied with T&E reporting and analytical capabilities, and notes that 75% of finance leaders say their business often exceeds expense, travel, and invoice budgets. SAP Concur recommends a single platform, employee education, and audit rules to improve spend visibility, and regularly running spend-by-expense-category reports.

  35. SAP Concur Blog

    SAP Concur Blog: Four Small T&E Process Changes for 2020

    A SAP Concur blog post notes that travel-related expenses are often the second-largest line item on a business's budget behind payroll, so efficiencies here can deliver significant returns. It proposes four small T&E process changes that can be made in 2019: first, enable Expense Assistant to automatically create an expense report and fill it with incoming expenses, either monthly or by trip; second, use the Missing Receipt Declaration function to capture missing receipts with a signed affidavit and use the Missing Receipt Audit Report to catch repeat offenders; third, update the receipt policy to disallow submitting an e-receipt or travel reservation without card data, and vice versa, to r…

  36. SAP Concur Blog

    Simplify Expense Reporting Through Intelligence, Automation, and Integration

    A SAP Concur blog post notes that cloud technology brings intelligence and automation to small and midsize companies, and T&E automation saves time, cuts costs, and supports expansion. According to AMI Partners, 76% of firms that automated T&E tools use cloud solutions, and finance teams see an average 15% time savings. The article highlights integration, mobility, and intelligence as key adoption drivers, and notes six in ten employees have filed at least one incorrect expense report.

  37. SAP Concur Blog

    SAP Concur: Automated Expense Management Key to Finance Efficiency

    A SAP Concur blog post cites a commissioned Forrester Consulting study finding that nearly two-thirds of surveyed SMB financial leaders picked managing expenses/cash flow as their top financial challenge. The study shows SMBs' key expense and travel challenges focus on user-induced errors and long time requirements. Smaller businesses (1-499 employees) called out time requirements for paperwork and approvals as their top challenge, while larger businesses (500-999 employees) gave a small edge to inaccuracies caused by human error. Surveyed businesses considered improved process efficiency the most important benefit of automated expense and travel solutions. More than three-quarters of SMBs…

  38. SAP Concur Blog

    Why employee spend matters for sales leaders

    The article notes that if administrative processes like expense reports take too long, sales team productivity suffers. Enterprises adopting mobile and digital technologies can accelerate growth potential. Employees expect consumer-like experiences, spend has shifted to 'employee-initiated spend' across multiple payment methods, and disconnected systems hinder accurate budgeting and reporting. Sales leaders should ask how to leverage technology to improve productivity, connect travel and expense data, and identify spending channels.

  39. SAP Concur Blog

    SAP Concur: Don't Get Blown Away by Manual Expense Processes

    A SAP Concur blog post states that manual, paper-based expense report processes can take hours, with employees spending large portions of their days digging through receipts and manually inputting expenditures, while finance departments review and reconcile reports. It cites SMB Group data: 30% of SMBs support telecommuting for 20% or more of employees, 18% expect the percentage of telecommuting workers to increase next year, 57% say 20% or more of their workforce travels for work, and 14% expect this number to increase next year. It recommends SMBs choose a scalable mobile expense system like Concur Expense, where employees simply photograph receipts.

  40. SAP Concur Blog

    6 Expense Management Considerations for Small Business Owners

    The article offers six considerations for small business owners moving from spreadsheets to an expense management solution: policy compliance, reporting and visibility, cloud-based deployment, integration, migration support, and ease of use. The solution should automate policy checks, offer preconfigured report dashboards, update via subscription, integrate with existing applications, provide an implementation team for data migration, and support OCR receipt capture.