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TodaySep 30Wed
  1. Business Travel News35

    BizTrip AI Launches MCP Layer for Booking Inside Claude and ChatGPT

    AI corporate travel platform BizTrip AI introduced custom Model Context Protocol functionality that enables natural-language corporate travel booking within Claude and ChatGPT. Users who connect their BizTrip AI accounts can search for air, hotel and car rental content in those assistants and complete bookings, with corporate policy applicable to natural-language searches. BizTrip AI earlier partnered to use Sabre's global distribution system and SabreMosaic Travel Marketplace for content. Launched last year, the company reported about a dozen enterprise clients at various pilot stages this summer.

Sep 2Wed
  1. Hospitality Technology

    Choice Hotels Partners with Google for Native Booking in AI Mode in Search

    Choice Hotels has partnered with Google as an early launch partner for hotel booking in AI Mode in Search. U.S. travelers can state preferences in natural language, view visual comparisons, loyalty redemption costs, and complete reservations via Google Pay without leaving Search. The integration leverages Choice's cloud migration, signaling a shift from brand websites to agentic search APIs.

Aug 14Fri
  1. Hotel Dive Feed

    Radisson Hotel Group Launches B2B Extended Stay Program for Corporate Clients

    Radisson Hotel Group has launched a new extended stay platform called Long Stays by Radisson Hotels, designed to capture growing demand from corporate clients across global markets. The B2B offering provides standardized rates, booking conditions, and commission structures, removing the need to negotiate individual agreements, making long stay bookings easier to buy, manage, and experience. Chief Commercial Officer Gianni Di Fede said the move aims to win and service long-stay business at scale while strengthening customer loyalty. Other hotel news this week includes an Extended Stay America executive retirement and approval for a $2 billion resort in Puerto Rico.

Aug 13Thu
Aug 11Tue
  1. PhocusWire All News

    STRs Enter New Phase of Scrutiny and Structural Growth

    Phocuswright's Global Short-Term Rentals 2026 report shows gross bookings reached $219.9B in 2025, projected to grow at 5.3% CAGR to $270.6B by 2029. The sector has shifted from unregulated growth to enforcement and scrutiny, reshaping supply. Technology shifts including generative AI and Airbnb's expansion beyond stays are transforming discovery and booking, though impact on incremental demand remains unclear. North America STR bookings grew 4% in 2025 to $78B, projected 5% growth in 2026 to $81.8B. Europe will reach $79.7B in 2026. APAC projected 8.9% CAGR to $49.3B by 2029.

Jul 27Mon
  1. Travelport Flights API Release Notes

    Travelport launches Unified Checkout API for NDC and GDS

    Travelport's TripServices Flights API release AirReservation 26.11.30W introduces Unified Checkout, allowing customers to send all booking details and commit a single unified checkout payload to create a booking, as an alternative to the multi-request booking workflow in a workbench session. The unified checkout request does not support some optional steps in the booking workflow, such as adding seats or ancillaries. It is available for both NDC and GDS content.

Jun 3Wed
  1. PhocusWire All News

    Priceline updates Penny AI assistant with Claude

    Priceline has enhanced its AI assistant Penny with Anthropic's Claude to support multi-step reasoning. Penny is now a coordinated system of over 10 specialized agents, offering recommendations for hotels, flights, and car rentals, with a 'Penny's Take' feature for property insights. Priceline reports that travelers engaging with Penny show stronger engagement and higher conversion.

May 13Wed
  1. PhocusWire All News

    Direct Ferries launches ChatGPT app for search and discovery

    Ferry booking platform Direct Ferries launched a ChatGPT app offering conversational search and discovery. The app connects over 300 operators and 4,000 routes, built on OpenAI's enterprise infrastructure. Direct Ferries says its MCP server interface resolves the complexity of global ferry travel, enabling any agentic search platform to access clean, accurate, real-time inventory. The app is available worldwide via the free version of ChatGPT, with plans to offer the same infrastructure to B2B partners through Direct Ferries Connect.

May 11Mon
  1. PhocusWire All News

    Hotel groups mull app versus AI-ready strategies

    A PhocusWire article explores hotel groups' differing AI strategies. Some, like Wyndham, launched native ChatGPT apps; Choice Hotels introduced internal AI assistant Charlie; while Marriott and IHG focus on preparing content and data for AI search. IHG's CEO emphasizes that preparing the right content and data structure for AI search is more important than launching an app. IHG is also implementing Salesforce cloud CRM for personalization and deeper member relationships.

  2. PhocusWire All News

    Startup Voyagier targets luxury travel with AI-powered trip planning and booking

    Startup Voyagier launched an AI-powered luxury travel platform combining AI trip planning, community discovery, embedded luxury travel advisors, and booking infrastructure. Founded in 2025, it publicly launched in March 2026. Its proprietary AI agent VIA uses MCP protocol to enable AI agents like ChatGPT and Claude to execute real bookings via API. Voyagier has integrated with Sabre Mosaic GDS for real-time flight and hotel inventory and uses Stripe for payments. Revenue comes from travel design fees, commission splits, and property placement.

May 1Fri
  1. PhocusWire All News

    PhocusWire's travel tech news briefs: Kayak, Roomex, Fareportal and more

    This week's travel tech news briefs cover multiple partnerships and product launches: Klook partners with Korail for real-time rail booking in South Korea; Spotnana integrates with Air Canada via NDC, enabling Flight Pass credits; Wizz Air teams with Hopper for disruption assistance; Roomex launches Best Rates Display comparison tool; 12Go launches ChatGPT app; Kayak introduces Ask AI; Fareportal launches Enterprise Solutions; Duffel launches Duffel Cars; WEX partners with Extend for virtual cards in Concur Invoice.

Mar 27Fri
  2. PhocusWire All News

    Navan turns cash flow positive, talks up AI

    Navan reported Q4 and full-year fiscal 2026 earnings with revenue of $702 million, up 31% YoY. Q4 revenue rose 35% to $178 million. The company turned free cash flow positive for the first time and gross booking volume increased 42% to $2.3 billion in Q4. Navan also launched Navan Edge, an AI travel assistant targeting the $56 billion unmanaged travel market.

Mar 24Tue
  1. PhocusWire All News

    AI becomes default for US travelers

    According to Phocuswright research, 56% of active US travelers used AI for planning, booking, or in-destination assistance in the past 12 months, up from 43% in H2 2025 and 33% in H1 2025. Among AI users, 94% have used it for travel. AI platforms are nearing parity with general search for travel product research. Half of travelers using AI in search engines still click through to source websites. AI usage is expected to increase further.

  2. PhocusWire All News

    AI booking push continues despite OpenAI strategic shift

    Despite OpenAI's shift away from Instant Checkout, AI-driven travel booking continues to advance. AI platforms are taking different approaches: OpenAI focuses on discovery, Google leverages its ecosystem, and Perplexity experiments with owning the transaction layer. Chinese OTA Fliggy enables direct bookings through Alibaba's Qwen app, processing over 200 million AI-native shopping orders during Spring Festival. Experts believe fully autonomous AI bookings remain a long-term goal, with trust and interoperability as key challenges.

Mar 12Thu
  1. Travelport Flights API Release Notes

    Travelport adds auxiliary TUR and SUR segments to bookings

    Travelport's TripServices Flights API release AirReservation 26.11.86 supports adding Auxiliary Tour (TUR) and Surface (SUR) segments to an existing booking using Custom Auxiliary Segments, and deleting auxiliary segments from an existing booking using Cancel Workbench Items. This feature applies to GDS only.

Mar 9Mon
Feb 26Thu
  1. PhocusWire All News

    CEO Spotlight: Teresa Mackintosh of Aven Hospitality

    Teresa Mackintosh, CEO of Aven Hospitality since July 2025, has focused on separating the company from Sabre and operating independently. Investment plans include making the platform AI-ready and developing the booking engine and payments. She emphasizes short-term strategies of three to six months due to rapid technological change. She also notes that fragmentation in the hotel tech ecosystem is a major challenge, and agentic AI could disintermediate some intermediaries.

Aug 3Wed
  1. SAP Concur Blog

    Travel Managers Stressed; Capturing Bookings is Key

    SAP Concur survey shows 55% of travel managers find this year as or more stressful than last, and 100% expect the next 12 months to be worse. Top concerns include rising oil prices, inflation, shrinking budgets, COVID risks, and sustainability. The report recommends capturing all booking details to control costs and fulfill duty of care.

Jun 29Wed
  1. SAP Concur Blog

    SAP Concur: Three Tips to Save on Business Travel

    SAP Concur published three tips to save on business travel. GBTA reported 514 million business trips were taken in 2016. The article recommends booking at least three weeks in advance, as tickets booked fewer than seven days before departure are on average 44% more expensive than the same ticket booked 15 days in advance; considering ridesharing instead of renting a car for short trips; and researching meal options ahead of time to control costs. It also suggests companies set booking guidelines and approval processes and use expense systems to simplify reporting.