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Mar 31Mon
  1. SAP Concur Blog

    Actionable Strategies for IT Leaders to Drive Growth and Enhance Cybersecurity

    A SAP Concur blog post for IT leaders outlines strategies including using AI for operational efficiency, strengthening cybersecurity through cross-functional collaboration, and optimizing IT policies for vendor management and data privacy. Citing the 2025 CFO Insights global survey, it says IT leaders' main observed AI benefits include increased operational efficiency (46%), better data insights and analytics (42%), and improved decision-making (38%). On cybersecurity, 71% of IT leaders feel 'somewhat prepared' to respond to increased cyberattack risk, while only 26% say they are 'very prepared'; 43% rank phishing and social engineering attacks as a top-three vulnerability.

Mar 24Mon
  1. SAP Concur Blog

    Survey: CFOs Prioritize Cost Optimization for 2025 Growth

    SAP Concur released its third CFO Insights report, based on a survey of 350 CFOs and senior finance leaders across eight countries from December 2024 to January 2025. 69% of finance leaders cite optimizing costs and efficiency as the top goal for growth, with 58% turning to automation and AI. 94% say AI has helped improve decision-making, and 73% say AI has positively impacted cost and risk reduction. Top external challenges cited are worsening economic conditions (41%), geopolitical tensions (37%), and supply chain constraints (32%).

Feb 3Mon
  1. SAP Concur Blog

    Business Travel Bookings Increased 3% for Domestic Flights, 6% for International Flights in 2024

    SAP Concur analyzed domestic and international air travel bookings in Concur Travel from January 1 to December 31, 2024, comparing airfare and travel volume to the same period in 2023. Results show domestic travel volume up nearly 3% year over year and international travel volume up nearly 6%. July saw the largest domestic booking increase at 11%, while December saw the largest international increase at 16%. Average domestic airfare remained elevated compared to 2023, peaking at $597 in March and dropping to $540 in August. International airfare was flat in the first half and accelerated in the second half, rising 11% in December.

Jan 22Wed
  1. MCT Tourism Statistics

    2024 Domestic Tourism Data: 5.615 Billion Trips, 5.75 Trillion Yuan in Spending

    The Ministry of Culture and Tourism released 2024 domestic tourism data. According to sample survey results, domestic trips reached 5.615 billion in 2024, up 14.8% year over year; total domestic tourism spending reached 5.75 trillion yuan, up 17.1% year over year. Urban residents made 4.370 billion domestic trips, up 16.3%, while rural residents made 1.245 billion trips, up 9.9%. By quarter, Q3 had the highest number of trips at 1.512 billion, up 17.2% year over year.

Jan 14Tue
  1. SAP Concur Blog

    Finance Leaders: Business Travel + Expense Management Trends

    SAP Concur experts predict 2025 business travel and expense management trends: organizations will expect more from every travel dollar, AI will handle more work, TMCs will continue consolidating, content fragmentation will slow, and NDC benefits will emerge. CFO priorities include growth, AI adoption, ESG integration, cybersecurity, and talent management. Surveys show 76% of travelers enjoy travel and 67% see it as career-critical.

Dec 26Thu
  1. MCT Tourism Statistics

    MCT: 6,129 Star-Rated Hotels Passed Data Review in Q3 2024

    China's Ministry of Culture and Tourism (Market Management Department) published the Q3 2024 national star-rated tourist hotel statistical survey report. It says 6,129 star-rated tourist hotels had their data approved by provincial culture and tourism authorities in Q3 2024. The report covers overall conditions, regional conditions, conditions in 50 key tourist cities and year-on-year comparisons, with attached operating and average-indicator tables. Provinces and cities with a reporting rate below 60% are excluded from specific rankings.

Dec 24Tue
  1. MCT Tourism Statistics

    MCT: China's Travel Agencies Reached 62,766 in Q3 2024

    China's Ministry of Culture and Tourism (Market Management Department) published the Q3 2024 national travel agency statistical survey report. As of Sept. 30, 2024, there were 62,766 travel agencies nationwide in Q3, with a data review completion rate of 92.75%, and 27 regions above the national level. The report discloses domestic, inbound and outbound market data: domestic tourism organized 34.6922 million person-trips and 107.1058 million person-days; inbound tourism outreach 597,100 person-trips and 2.2694 million person-days; outbound tourism organized 3.7302 million person-trips and 18.5487 million person-days.

Nov 19Tue
  1. SAP Concur Blog

    Research Shows Public Sector Faces Challenges Modernizing Travel & Expense Management

    SAP Concur published a blog on November 19, 2024, citing Wakefield Research to reveal challenges public sector organizations face in travel and expense management. Data shows 29% of healthcare organizations still rely on manual data entry, higher education institutions spend 64 days processing vendor payments, 38% of state and local government T&E solutions fail to meet regulatory requirements, 99% of aerospace and defense contractors face security mandates but nearly a third of systems fall short, and 100% of energy and utilities organizations face new security mandates but 34% acknowledge current solutions are inadequate.

  2. SAP Concur Blog

    SAP Concur Executives Predict 2025 Travel & Expense Trends

    SAP Concur published a blog on November 19, 2024, with executives predicting 2025 travel and expense trends. Predictions include: slowing inflation will increase travel opportunities; early caution will bolster greater trust in generative AI; finance leaders will collaborate across the C-suite to implement emerging technology; TMC consolidation will continue, while airlines and travelers reap the benefits of NDC. The article cites the 2024 SAP Concur Global Business Travel Survey, which found 95% of business travelers would consider using AI-powered automation to support their tasks.

Nov 12Tue
  1. SAP Concur Blog

    SAP Concur and FT Series: Accelerate Decision-Making with Financial Storytelling

    The third article in the SAP Concur and Financial Times series explores how data-backed financial storytelling can help CFOs fulfill their responsibilities. Citing the SAP Concur CFO Insights report, it notes significant shifts in CFO priorities within a year: 33% of CFOs surveyed in 2023 said their organization was investing in cutting-edge technologies like AI, rising to 63% in 2024; while monitoring market conditions dropped from 57% to 20% as a priority. 57% of CFOs said their company is investing heavily for growth. The article suggests using visuals, AI tools, and tailoring messages to audiences to improve financial communication.

  2. SAP Concur Blog

    SAP Concur and FT Series: Making Sustainability Progress Measurable

    The second article in the SAP Concur and Financial Times series explores how companies can make sustainability progress measurable through technology. It notes that hundreds of sustainability regulations and initiatives have been established globally, and companies face pressure to shift from a shareholder model to a stakeholder model. According to the 2024 SAP Concur Global Business Travel Survey, around 29% of business travelers and 33% of travel managers said their company is more focused on increasing sustainable travel options than meeting employee flexibility expectations or cutting travel costs. The article emphasizes that data collection and analysis are key to measuring sustainabil…

  3. SAP Concur Blog

    SAP Concur and FT Series: The Right Tools to Fast-Track Growth

    The first article in the SAP Concur and Financial Times series explores how innovation trends in enterprise software design and user experience can accelerate company growth. It notes that AI is creating opportunities to personalize work, psychology and behavioral science are making software more intuitive, and a human-centric approach leads to better design. Jen Moyse, VP of Product and Head of UX at SAP Concur, says great user experience helps users get through tasks easily, accurately, and quickly. The article also discusses AI adapting processes, behavioral science shaping interactions, and fostering productivity through research.

Oct 28Mon
  1. SAP Concur Blog

    SAP Concur Podcast: How AI is Shaping the Future of Financial Professionals

    The SAP Concur Conversations podcast explores how AI is transforming financial functions and elevating the work of financial professionals. Guest Nathanael L'Heureux (Chief Solutions Ambassador at Oversight) notes that AI and machine learning can automate mundane tasks, enhance fraud detection, and work in tandem with human expertise. The podcast discusses how financial professionals can become 'AI champions' in their organizations and what skills will be crucial. The conversation emphasizes that AI is a tool requiring human guidance and suggests finance professionals learn AI tools, choose appropriate technologies, and become thought leaders.

  2. SAP Concur Blog

    SAP Concur Podcast: Transforming Financial Functions and Elevating Professionals with AI

    SAP Concur published an article on how AI is transforming financial functions and elevating professionals, based on a podcast conversation with Nathanael L'Heureux, Chief Client Officer at Oversight. The article notes that the finance industry faces challenges of less talent entering, older generations retiring, and more demands on those who stay, with up to 80% of finance work estimated to be manual. AI can automate this work but requires human guidance. The article suggests using existing tool frameworks to evaluate AI technologies and becoming an AI thought leader.

Oct 21Mon
  1. MCT Tourism Statistics

    MCT: China Domestic Trips Reach 4.237 Billion in First Three Quarters of 2024

    China's Ministry of Culture and Tourism released sample survey data for domestic tourism in the first three quarters of 2024. Domestic trips reached 4.237 billion, up 15.3% year on year, while total domestic tourism spending reached RMB 4.35 trillion, up 17.9%. Urban residents made 3.270 billion trips and rural residents 967 million. By quarter, Q3 trips reached 1.512 billion, up 17.2% year on year.

Oct 7Mon
  1. SAP Concur Blog

    SAP Concur Report: 2024 Business Spending Trends

    SAP Concur released its 2024 Business Spending Trends report based on early 2024 spend data. The top seven employee spending categories remained unchanged from 2023, with Other/Miscellaneous at 32.04%, Air 17.67%, Lodging 17.36%, Meals 12.14%, Ground Transportation 5.72%, Entertainment 4.54% and Office 2.48%. Since 2019, the average transaction cost for Other has jumped 57% and Miscellaneous 47%. The report also cites research showing 90% of employees noticed their company cutting back on flexible travel options and 64% saw increased focus on pre-travel approval. 2023 data shows a 17% increase in claims with missing receipts, a 29% increase in spend for such claims, and a 10% increase in ex…

Sep 2Mon
  1. MCT Tourism Statistics

    MCT Releases Q2 2024 National Star-Rated Hotel Statistics Report

    The Market Regulation Department of China's Ministry of Culture and Tourism published the Q2 2024 national star-rated tourist hotel statistical survey report on September 2, 2024. Four Excel attachments accompany the report, covering national star-rated hotel operating performance overall and by star rating, plus the same breakdowns for 50 key tourism cities. No specific figures appear in the body text; the data is contained in the attached spreadsheets.

  2. MCT Tourism Statistics

    MCT Releases Q2 2024 National Travel Agency Statistics Report

    The Market Regulation Department of China's Ministry of Culture and Tourism published the Q2 2024 national travel agency statistical survey report on September 2, 2024. Five Word attachments accompany it, covering survey reporting status, domestic tourism organized and received, inbound tourism received through overseas liaison, outbound tourism organized, and regional rankings of travel agency organization and reception indicators. No specific figures appear in the body text.

Aug 30Fri
  1. MCT Tourism Statistics

    MCT Releases 2023 Statistical Communiqué on Culture and Tourism Development

    The Finance Department of China's Ministry of Culture and Tourism released the 2023 Statistical Communiqué on Culture and Tourism Development on August 30, 2024. At end-2023 there were 56,275 travel agencies, with full-year revenue of RMB 444.27 billion and operating profit of RMB 3.74 billion. There were 8,253 star-rated hotels, with full-year revenue of RMB 160.9 billion, an average room rate of RMB 370.8 per room-night, and average occupancy of 50.7%. There were 15,721 A-level scenic areas, receiving 5.75 billion visits and generating RMB 406.87 billion in tourism revenue. Domestic trips reached 4.89 billion, up 93.3% year on year, with total domestic tourist spending of RMB 4.9 trillion…

Aug 26Mon
  1. SAP Concur Blog

    SAP Concur Survey: Higher Education Travel Faces Flexibility and Budget Pressures

    SAP Concur's Global Business Travel Survey, commissioned through Wakefield Research and now in its sixth year, focused specifically on higher education for the first time. The global survey covered 3,750 business travelers in 24 markets. Among higher education respondents, 67% of U.S. business travelers consider business travel essential for career growth; 94% experienced cutbacks in travel flexibility over the past year, with 34% reporting cuts to authorizing remote work during personal travel and 21% noting restrictions on adding personal travel to business trips; 85% were forced to take unanticipated actions due to unexpected circumstances in the past 12 months, including canceling or re…

Aug 19Mon
  1. SAP Concur Blog

    SAP Concur Survey: Safety and Sustainability Shape Business Travel

    SAP Concur released its 2024 Global Business Travel Survey of 3,750 business travelers in 24 markets and 600 travel managers in six markets. 44% of travelers would consider declining a trip over destination safety concerns, 35% over political or social concerns and 33% over transport-mode safety. 39% of travel managers said geopolitical safety concerns will make their job harder over the next 12 months, and 37% said duty of care is hard without full trip visibility. Only 23% of travelers said their company requires use of its booking tool. On sustainability, 27% would decline a trip over environmental impact, up from 23% in 2023.

Jul 10Wed
  1. SAP Concur Blog

    Industry leaders on maximizing AI ROI

    SAP Concur's CFO Insights Series article 'Solving the ROI Puzzle' combines research and finance-leader input on how businesses can measure and maximize AI returns. It says 51% of finance leaders are investing in AI, and measuring ROI requires understanding the challenges of defining returns, using nontraditional performance indicators, and recognizing long-term human benefits. It cites McKinsey's estimate that about 75% of generative AI's total value comes from customer operations, software engineering, R&D, and marketing and sales.

Jul 9Tue
  1. SAP Concur Blog

    SAP Concur survey: how AI could transform business travel

    SAP Concur's Global Business Travel Survey found 88% of business travelers globally took unanticipated steps in the past 12 months due to unexpected challenges, with 38% spending extra time on the road and 36% incurring extra expenses. 64% of travel managers want AI to automate at least some responsibilities, and 95% of business travelers would consider AI-powered automation. The survey also found 95% of Gen Z and 92% of millennial travelers are uncomfortable using AI-enabled booking tools, versus 83% of Gen X and 68% of baby boomers.

Jun 26Wed
  1. SAP Concur Blog

    The connection between T&E tools and organizational productivity

    A SAP Concur blog post cites survey and IDC analysis data on how travel and expense (T&E) tools affect productivity. IDC's analysis of select SAP Concur customers found the time needed to book a trip fell 54% with Concur Travel, employees completed expense reports 43% faster with Concur Expense, and reimbursement time was cut in half. The post says organizations adopting SAP Concur solutions saw a 48% reduction in user time costs, saving about $777,000 annually in travel- and expense-related costs.

Jun 25Tue
  1. SAP Concur Blog

    2024 accounts payable automation trends report: key takeaways

    An accounts payable automation trends study sponsored by SAP Concur and conducted by IFOL found 52% of AP professionals now spend fewer than ten hours per week processing invoices, down from 62% a year earlier; manual invoice entry into ERP or accounting systems fell to 60% from 85% in 2023. 64% of respondents cited stress from outdated processes as their biggest hurdle, and 40% pointed to strained vendor relationships. Only 7% currently use AI for spend management, but 40% are considering adoption within the next year.

  2. SAP News Concur Search

    SAP Concur research reveals five challenges for business travel in 2024

    SAP Concur's survey of 3,750 travelers and 600 travel managers identifies five challenges for business travel in 2024: 88% of travelers were forced to make last-minute changes due to unexpected delays, cancellations, or re-routing, and 80% add booking buffers; safety and political or social concerns are top reasons travelers decline trips; the trade-off between sustainability and cost; unequal access to travel opportunities; and the need for AI solutions and education.

Jun 24Mon
  1. SAP Concur Blog

    SAP Concur Webcast: How AI Is Redefining Business Productivity

    SAP Concur released an on-demand webcast on AI and productivity, moderated by Brian Veloso with guests Deborah Maynard and Harsehaj Dhami. The discussion cites the CFO Insights Report: 98% of CFOs believe AI threatens them, while 61% see it as an essential tool for managing the unexpected. Guests said AI should be seen as a complementary tool to support staff and suggested measuring adoption via quantitative metrics such as task completion time. On regulation, they noted the private sector has more freedom and less regulation than the public sector, and that regulation can ensure public trust. A KPMG Canada report shows 72% of U.S. companies use AI in operations versus only 35% of Canadian…

Jun 7Fri
  1. SAP Concur Blog

    SAP Concur: Essential Financial KPIs for Strategic Spend Analysis

    A SAP Concur blog post outlines essential financial KPIs for travel and expense (T&E) spend analysis, including total spend, category spend breakdown, supplier performance, traveler behavior, cost per trip, compliance rate, report cycle time and ROI. It says KPIs can improve spend visibility, cost control, process efficiency and decision-making. It also cites the Analysis Mason 2022 study: solutions like SAP Concur helped organizations achieve a 28% reduction in excess mileage claims, a 26% decrease in budget overspending and a 26% increase in tax reclaim.

  2. SAP Concur Blog

    SAP Concur: Using Data Analytics to Improve Corporate Travel Programs

    A SAP Concur blog post describes four types of travel analytics—descriptive, diagnostic, predictive and prescriptive—and how they help optimize costs, enforce policy, reduce risk and improve traveler experience. It recommends tracking KPIs such as total spend, cost per trip, booking rates, preferred vendor compliance and travel policy compliance rate. It also says analytics can support vendor sourcing and negotiation, policy optimization, demand management, experience enhancement and benchmarking.

  3. SAP Concur Blog

    SAP Concur: The Power of Spend Analysis and How to Implement It

    A SAP Concur blog post says that amid economic uncertainty and inflationary pricing, finance leaders are seeking more efficient spend management strategies. A SAP Concur study shows 90% of global senior finance leaders said there is a critical need to prepare their businesses for the unexpected. The post covers the definition, benefits and implementation steps of spend analysis, including defining objectives, identifying data sources, centralizing data, cleansing and normalizing data, categorizing spending, analyzing and monitoring, and acting on findings. It also recommends taxonomies such as UNSPSC or ECLASS and emphasizes automation and cross-functional collaboration.

  4. SAP Concur Blog

    SAP Concur: The Asynchronous Work Trend and Strategies for Finance Teams

    A SAP Concur blog post discusses asynchronous work, where employees can work without needing to engage in real time. It cites an EY study of more than 16,000 employees: nine out of 10 want flexibility in when and where they work, and more than half would leave their company for a more flexible arrangement. It lists benefits such as improved planning, focus, cross-time-zone workflow, talent pool and job satisfaction, and challenges such as lack of immediate feedback, miscommunication and information overload. It recommends finance teams implement asynchronous work through clear communication, policies and procedures, technology, self-service resources and regular feedback.

Jun 4Tue
  1. SAP Concur Blog

    SAP Concur: Purpose, Benefits and Preparation for External Audits

    A SAP Concur blog post explains external audits—independent assessments of financial statements, records and internal controls by third parties—to validate process accuracy and identify improvement areas. It says external audits can enhance financial transparency, ensure compliance, validate internal controls and support decision-making. It lists audit steps including planning and preparation, data collection and review, evaluation of internal controls, substantive testing, reporting and recommendations, and follow-up and remediation. It notes 94% of executives agree advanced technology can promote audit quality, and automating internal audit processes is 36% more efficient for expense repo…

  2. SAP Concur Blog

    Employee Incentive Strategies to Increase Engagement

    This SAP Concur blog post discusses employee incentive strategies to boost engagement and productivity. It covers various incentive types, including financial, travel, and recognition programs, and provides steps for creating effective incentive plans, such as defining objectives, understanding employee preferences, setting realistic goals, choosing appropriate incentives, establishing transparent rules, tracking progress, and delivering as promised.

  3. SAP Concur Blog

    Adapting to Change: The Power of Business Agility

    This SAP Concur blog post emphasizes the importance of business agility and introduces the seven core principles of the Scaled Agile Framework (SAFe). It states that agility enables companies to seize new opportunities, adapt to challenges, innovate, and improve efficiency. In spend management, agile strategies include renegotiating contracts, strategic sourcing, collaborative sourcing, supplier compliance, supply chain resilience, and more. The article also provides key metrics for measuring agility.

May 29Wed
  1. SAP Concur Blog

    Accounts Payable and AI: An Ideal Fit for Efficiency and Insight

    This SAP Concur blog post explores the application of artificial intelligence in accounts payable (AP) processes. It notes that AI can automatically capture key invoice details, perform three-way matching, improve compliance and fraud detection, thereby enhancing efficiency and insight. Research shows that 63% of finance leaders plan to invest in cutting-edge technologies this year. AI cannot replace human expertise but can reduce manual work, allowing employees to focus on higher-value tasks.

May 22Wed
  1. SAP Concur Blog

    Navigating Spend Management in the Year of AI Adoption

    This SAP Concur blog post discusses the transformative role of generative AI in finance and spend management. It notes that Gartner predicts over 80% of enterprises will have embedded generative AI into their operations by 2026. AI enhances efficiency in data reconciliation, fraud detection, and risk management, allowing finance professionals to focus on strategic decision-making. The article also emphasizes real-time insights, trust and ethical considerations, and workforce preparedness.

Apr 22Mon
  1. SAP Concur Blog

    The Changing CFO Role Requires Greater Collaboration with HR and IT

    SAP Concur research shows finance leaders are getting involved in areas where they traditionally had a lighter touch, and the strategic nature and crossover of C-level roles has increased. CFOs must ensure financial accountability and ROI across the organization, leading to collaboration with HR and IT on initiatives and spending. In the 2023 CFO Insights research, 87% of finance leaders said their crossover with HR is more significant than ever; in the 2024 survey, virtually every finance leader regarded the HR relationship as important, with top collaboration priorities including incentivizing high performers, diversity, and addressing the gender pay gap. With CIOs/CTOs, cost control (58%…

Apr 8Mon
  1. SAP Concur Blog

    Efficiently Using Data Analytics in the Auditing Process

    SAP Concur discusses the use and challenges of data analytics in expense audits. The article says expense audits are essential to control spend and ensure financial health, and integrating data analytics is revolutionizing the task; studies indicate data analytics enhances audit quality by providing deeper insights and identifying potential risks more effectively. It also notes challenges: the need for specialized skills, longer hours spent on analysis, disruption to traditional audit processes, and increased employee workload, exacerbating CPA staffing shortages and raising stress among travel managers. SAP Concur research found 47% of global travel managers say their role is more stressfu…

Mar 29Fri
Mar 13Wed
  1. SAP Concur Blog

    Ardent Partners: 2024 AP Trends Center on AI and Agility

    The Ardent Partners report 'Accounts Payable 2024: BIG Trends and Predictions,' sponsored by SAP Concur, says AI and automation will deepen their impact on accounts payable, allowing AP teams to focus on strategic decision-making. Report topics include AI and digital transformation, fraud prevention, supply chain shifts, tightening invoicing standards, best-practice sharing, data value and AP career development. The report says AP is becoming a 'hub of intelligence' as well as a 'center of efficiency.'