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Jul 13Mon
Jul 10Fri
  1. PhocusWire All News

    Vio Travel could automate 99% of bookings, but keeps 1% human judgment

    Vio Travel is a destination management company (DMC) that combines direct supplier contracts across 15 destinations with a real-time pricing platform, helping agents build multi-country itineraries quickly. It became the first DMC in Asia certified under the Preferred by Nature Standard for Sustainable Travel Activities, with its Indonesia operations 100% compliant. Co-CEOs state that technology could automate 99% of the booking journey, but retaining 1% human judgment is crucial.

  2. PhocusWire All News

    CEO Spotlight: Andrés Spitzer of Civitatis

    Civitatis' new CEO Andrés Spitzer spoke at Phocuswright Europe about AI and trust as the industry's biggest challenges. He emphasized the importance of discoverability in the age of AI agents and building trust through genuine user feedback. Civitatis is expanding in Latin America and partnering with Despegar to integrate inventory.

  3. BCD Travel RSS

    How BCD's Tripsource eases friction for travel arrangers

    BCD Travel's Tripsource platform combines traveler information, trip details, and booking tools in one place, helping travel arrangers simplify complex planning, support travelers, and ensure compliance. The platform offers self-service tools, chat features, and expert support, reducing arrangers' routine workload. Tripsource will showcase new features at GBTA 2026.

Jul 9Thu
Jul 8Wed
  1. PhocusWire All News

    Mews cuts 15% of workforce as AI changes 'economics of hospitality'

    Hospitality technology company Mews announced a 15% reduction in its global workforce, approximately 170 roles, across all teams and geographies, with customer-facing roles largely unaffected. Founder Richard Valtr stated the company remains in a strong position and continues to grow, but AI is fundamentally changing the economics of hospitality, prompting proactive action. Mews aims to build an AI-native hospitality operating system and continues to hire for certain roles. The company previously raised $300 million in Series D funding at a $2.5 billion valuation.

  2. PhocusWire All News

    Vibe and Navan launch MCP servers for AI-powered travel management

    Navan and Vibe separately launched Model Context Protocol (MCP) servers, enabling users to query travel data, book and manage travel through AI environments like Claude and ChatGPT. Navan initially offers read-only data queries, with future plans for expense approvals and booking. Vibe's MCP allows corporate travelers to search and book flights, hotels, and rail via AI platforms.

Jul 7Tue
  1. Navan Press Releases

    Navan and Hilton to Co-Create Hotel-TMC Direct Connect, Revolutionizing Corporate Hotel Booking

    Navan announced a partnership with Hilton to launch an industry-first hotel-TMC direct connection, using API integration for real-time booking, rich content, and modern retailing. Navan will be the first TMC to integrate directly with Hilton's Central Reservation System, providing real-time inventory, authoritative content, and streamlined virtual payments.

Jul 6Mon
Jul 2Thu
  1. BCD Travel RSS

    GE Vernova consolidates global travel program with BCD across 106 countries

    GE Vernova has selected BCD Travel as its global travel partner, consolidating corporate and rotational workforce travel under a single global model across 106 countries. BCD will provide the TripSource platform, TripPlanner technology, specialist teams, and consulting services to support GE Vernova's rapid growth. Implementation is underway with go-live planned for early September.

Jul 1Wed
  1. PhocusWire All News

    AI debate continues: Will travel's biggest brands thrive or falter?

    At Phocuswright Europe 2026, Travelier CMO Mario Gavira and Magpie founder Christian Watts debated AI's impact on major travel brands. Gavira argued AI will reinforce rather than replace leading OTAs and hotel groups due to their tech stack, loyal customer base, and inventory advantages. Watts argued AI agents will erode these advantages by offering more personalized choices. Both agreed second-tier OTAs will face greater disruption.

Jun 30Tue
  1. PhocusWire All News

    Skyscanner launches AI travel discovery, road trip planning tools

    Skyscanner is beta testing two AI tools: Explore with AI for personalized destination discovery using natural language, and a road trip planner that creates personalized driving itineraries. Early testing found 60% of users clicked through to view flight options. The company also expanded DROPS flight deal alerts, enhanced Flight Tracker, and rebranded its accommodations platform as Stays, increasing inventory from 3.5 million to over 5 million properties. CEO says AI aims to make travel planning and booking simpler and more intuitive.

  2. Perk Press Releases

    Perk opens office in Abu Dhabi

    Perk (formerly TravelPerk) opened its Middle East office in ADGM, Abu Dhabi, in partnership with ADIO. The company targets tripling business travel spend from UAE customers by 2028 and leverages Abu Dhabi's AI infrastructure for regional growth.

  3. BCD Travel RSS

    ProcureCon Travel 2026: Key Trends Reshaping Managed Travel Programs

    Chad Lemon, Director of Product Marketing at BCD Travel, reflects on ProcureCon Travel 2026, noting that high-performing travel programs are being rethought from the ground up rather than incrementally improved. Key themes include integrating policy with traveler experience, building trust in AI, managing multi-source NDC distribution, rising hotel costs, and the importance of open ecosystems. Leading programs connect data, policy, and behavior, offer choice within guardrails, and shift from lowest logical fare to overall value.

  4. BCD Travel RSS

    Tripsource Enables Global Pharma Travel: Fewer Clicks, Faster Bookings

    BCD Travel success story: A top 10 global pharmaceutical company deployed the Tripsource platform to achieve a unified booking experience for 35,000+ users across 60 markets in a strictly regulated environment. Online adoption increased from 65% to 77%, rail bookings online rose from about 60% to 83%, and average booking time fell below five minutes. The platform integrates GDS, NDC, low-cost carriers, rail, and hotel content, while supporting compliance tracking and transfer-of-value reporting.

Jun 29Mon
  1. PhocusWire All News

    Pintours: AI-Powered Personalized Tour Experiences

    Pintours, a San Francisco startup, has developed an AI platform that combines audio narration, navigation, augmented reality, and conversational AI to deliver personalized, context-aware travel experiences. The platform adapts to location, interests, and language in real time, and allows guides to license content and earn revenue. The company generates revenue through revenue-sharing and direct bookings, with an annualized run-rate of approximately $7 million, and has partnered with distribution platforms.

Jun 26Fri
  1. PhocusWire All News

    This Week's Travel Tech News: Marriott, Lake.com, RateGain and More

    PhocusWire's roundup of travel tech news: Marriott beta-launches Ask Bonvoy AI search; Hospitable expands lodging tax automation to all 50 US states; Agoda updates trip planning tools; Flae Robotics expands to Germany and Austria; Lonely Planet appoints new executives; Lake.com launches AI assistant Lake Chat; eDreams ODIGEO launches Prime in Latin America; RateGain expands European team; Navan launches meetings platform; Groupize unveils AI-native platform; Avelo introduces disruption assistance; Southwest selects AWS; British Airways upgrades NDC platform; Civitatis partners with Despegar.

  2. PhocusWire All News

    TravelTech Show and Business Travel Show Europe Name 2026 Innovation Award Winners

    TravelTech Show and Business Travel Show Europe, co-located at ExCeL London, announced innovation award winners: Arcube won the TravelTech Show Trailblazer Award for its airline ancillary integration platform; ImpersonAlly won the People's Choice Award for brand impersonation defense. At Business Travel Show Europe, Acai won Business Travel Innovator 2026 for AI-powered travel operations automation; Nowadays won the People's Choice Award for meetings and events management.

  3. PhocusWire All News

    HBX Group Event: Trust, AI Acceleration, and Diversity to Shape Travel's Future

    At HBX Group's MarketHub Americas event, industry leaders discussed travel's future: CGO Mark Antipof emphasized trust as key, not technology; Trevello COO Zeina Gedeon called AI an amplifier and trust the luxury; GrupBlox CEO said AI will free up time for hospitality; Queer Destinations founder Oriol Pamies urged focus on the LGBTQ+ market with $4.7 trillion purchasing power.

Jun 25Thu
  1. PhocusWire All News

    Trip.com Group targets 200 million inbound travelers in five years

    Trip.com Group reported Q1 2026 net revenue of $2.4 billion, up 17% year-over-year, with international platform gross bookings up roughly 65%. The company welcomed 20 million inbound travelers last year and aims to serve 200 million in the next five years. Executives outlined an AI strategy to embed supply into global AI platforms via APIs, MCPs, and agent frameworks to capture emerging demand channels.

  2. PhocusWire All News

    Chaty AI raises $1.15 million seed round to expand AI assistant for travel experiences

    Australia-based startup Chaty AI has raised $1.15 million in seed funding to expand its conversational AI platform for tours, activities, and attractions operators. The platform offers an AI-powered virtual phone assistant that can answer questions, access live availability, and facilitate bookings. The company also launched a website chatbot that can be embedded into operator websites for multi-channel customer interactions. The funding will be used to accelerate product development, grow the engineering team, and expand globally.

Jun 24Wed
  1. PhocusWire All News

    Klook's CCO on using social media to disperse travel

    Klook's CCO Wilfred Fan discussed using social media to disperse tourism at WiT Japan. With a network of 30,000 creators, Klook organized trips to less-visited destinations like Hiroshima, resulting in a 12-fold increase in bookings for a related product. He also addressed AI's impact on travel discovery, emphasizing that infrastructure and real-time content will become key assets.

  2. Amadeus Newsroom

    Amadeus Report: Trust, Security, Governance Key to Scaling AI in Corporate Travel

    Amadeus released a new report, Orchestrating Success, revealing that transformative AI tools are ready, but their successful adoption depends on strong foundations of trust, security, and governance. The report finds AI is poised to fundamentally transform the role of travel managers by automating repetitive tasks such as policy queries, approvals, and disruption management, freeing them to focus on forecasting, risk management, and wellbeing. It highlights AI use cases already taking shape in Amadeus Cytric, including trip intent detection, zero-touch trips, and dynamic policy.

Jun 23Tue
  1. BCD Travel News Hub

    BCD Travel and GE Vernova Announce Strategic Global Travel Partnership

    BCD Travel has been selected as the global travel partner for GE Vernova, managing corporate and crew travel across 106 countries. The move consolidates previously fragmented operations with multiple TMCs under an integrated solution powered by BCD technology, marking a major shift after more than 30 years with its incumbent provider. BCD will use its Tripsource platform to improve traveler engagement, simplify booking, and strengthen compliance, and TripPlanner technology for rotational workforce travel.

Jun 22Mon
  1. Booking.com Newsroom

    Air India and Booking.com Partner for Integrated Booking Experiences

    Air India and Booking.com announced a strategic partnership to deliver a co-branded platform on Air India's website and app, offering access to Booking.com's global accommodation inventory. Maharaja Club members earn 5 points per INR 100 spent, with exclusive discounts up to 15% for a limited period. The partnership aims to provide a seamless, end-to-end travel booking experience.

  2. PhocusWire All News

    Startup Stage: HostProfit.ai targets STR intelligence layer

    HostProfit.ai is a startup building an intelligence layer for short-term rental operators, founded by Erwan Le Roy. The platform combines pricing, listing quality, distribution, advertising, and AI visibility data to help operators identify revenue opportunities. Le Roy, who operates 42 short-term rental properties, argues that operators face challenges from fragmented tools and the rise of AI-powered travel discovery. The company uses a subscription model of $58 per listing per month and offers a guarantee of 5x the annual fee in recoverable revenue.

  3. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel Appears at 66 Finance Festival, Co-builds New Finance and Tax Service Ecosys…

    Ctrip Corporate Travel attended the third 66 Finance Festival and co-founded the Tongfan Alliance with Golden Finance and others to provide one-stop finance and tax solutions. CMO Zong Huiwen stated they will integrate the entire travel consumption chain, embedding invoice settlement and expense control. CIO Wang Zheng shared AI applications in cross-border travel risk control and compliance, with cross-border travel orders growing over 30% for three consecutive years.

Jun 19Fri
  1. PhocusWire All News

    Navan acquires Brazilian TMC Smartrips

    Navan has acquired Brazilian travel management company Smartrips, expanding its presence in Latin America. This is Navan's first acquisition since its IPO in October 2025. Terms were not disclosed. Smartrips, founded in 2017, provides corporate travel procurement and management services in Brazil.