BCD Travel发布差旅经理可持续选择五步指南
BCD Travel发布差旅经理指南，提出通过五个步骤影响旅客可持续差旅选择：选定一个决策点、找到决策时刻、将指引嵌入预订流程、衡量结果、学习调整。指南引用BCD调研数据：34%旅客将供应有限和信息不足列为可持续选择的障碍；50%差旅采购方使用在线预订工具消息，但仅28%旅客记得看到过。指南还提供90天试点路线图，分三阶段推进。
#差旅政策
#差旅政策
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Ctrip Corporate Travel Thinktank News Trip.Biz Launches Agent ONE, an Overseas AI Travel Assistant, in Singapore
On September 17, Trip.Biz held its Transform 2026 summit in Singapore for overseas enterprises and partners, drawing 200 senior leaders from travel, procurement, finance and HR. The summit examined Asia-Pacific travel-management pain points and launched Agent ONE, an AI tool for overseas markets. Agent ONE comprises four collaborating agents covering itinerary planning, booking, approval and travel insights, providing end-to-end support; it is now live across all Trip.Biz overseas markets.
BCD Travel News Hub BCD's Tripsource embeds sustainability into the booking experience
BCD Travel announced on Sept. 17, 2026 that Tripsource, its open, intelligent travel platform, embeds sustainability across the travel program. Travelers, arrangers and agents can see relevant CO2 information and guidance during planning and booking, and organizations can display and collect a carbon fee at the point of sale. The platform offers insights and AI analyses to benchmark performance and optimize sustainability strategies. BCD's survey of travel buyers found 56% cited improved technology, including online booking tool capabilities, as a top influence on sustainable business travel; meanwhile 31% of travelers said they normally lack flight emissions information when booking.
BCD Travel RSS BCD Research: Sustainability Goals Fail to Shift Traveler Behavior
BCD Travel's 2026 research highlights a gap between corporate sustainability ambition and travel-program action: 86% of surveyed travel buyers said their company has published sustainability goals, but only 47% reported travel-related goals; 61% of travelers knew of company sustainability goals, but only 33% knew of travel-related ones. 59% said sustainable-travel communications happen never or rarely. The report argues that carbon reporting alone does not change booking behavior and that sustainability should be embedded into travel policy, approval, booking, communications and supplier management, focused on a few measurable priority behaviors.
BCD Travel RSS BCD Travel and Advito outline five shifts shaping managed travel in 2027
After attending 2026 industry events including SAP Concur Fusion, ProcureCon and the GBTA Convention, executives from BCD Travel and Advito identified five shifts likely to shape managed travel in 2027 and beyond: AI discussions moving from experimentation to adoption and governance; competitive advantage increasingly coming from people and change management; insufficient industry focus on the human side of front-line service; hyper-personalized traveler engagement; and resilience replacing prediction as a planning strategy. Both leaders said travel managers should prioritize adaptability, governance, stakeholder alignment and traveler engagement in 2027 planning.
BCD Travel RSS BCD Travel Publishes Business Travel Preparation Checklist and Packing Guide
BCD Travel published an updated business travel preparation guide in September 2026, covering the full trip cycle from first booking to post-trip expense reporting. It advises travellers to confirm trip purpose and approvals, review company travel policy (covering booking channels, preferred airlines and hotels, cabin class, ground transportation, payment methods and approval rules), check passport, visa and entry requirements, and organise itinerary and payment details. On packing, it stresses preparing around actual meetings, keeping hard-to-replace items such as laptops, chargers and presentation materials in carry-on, and building a repeatable packing and tech-kit system for frequent tr…
SAP Concur Blog SAP Concur Positions Real-Time Travel Spend Reporting
SAP Concur published an article outlining its travel spend reporting capabilities, arguing that consolidating booking, expense, and approval into one platform creates a real-time, single source of truth. The article cites common pain points: data scattered across booking platforms, card statements, expense reports, and inboxes; backward-looking reporting; hard-to-verify policy compliance; underused negotiated rates; and unreliable budget forecasting. SAP Concur says its approach embeds policy rules at booking, automates data capture, and produces connected reports to help finance teams improve compliance, strengthen supplier negotiations, and improve budget management.
SAP Concur Blog Refundable vs. Non-Refundable Flights: A Travel Policy Playbook for Cost Control
SAP Concur's blog discusses how to handle employees booking the wrong type of airline ticket. It advises travel managers to assess the financial impact, understand fare rules, and establish a clear exception process. Citing survey data, 67% of business travelers are hesitant to travel, and nearly half have bent or broken policy. Companies should create a playbook for booking mistakes, use policy settings and training to prevent recurrence, and balance cost control with employee experience.
SAP Concur Blog Business Travel's Trust Problem: 4 Lessons for Travel Leaders
The eighth annual SAP Concur Global Business Travel Survey reveals that 48% of business travelers have bent or broken policy, but more controls aren't the answer. Travelers need to understand the rationale behind policies. Data should reveal context, not just exceptions. While 82% of CFOs plan to increase travel budgets, 84% of travel leaders need more support justifying travel's value. Cross-functional collaboration and human-centric communication are key.
SAP Concur Blog How to Handle Expense Reimbursements for Hybrid Employees
Hybrid work blurs the line between commuting and business travel, creating reimbursement challenges. The article explores three common gray areas: travel between home and office, home-office and connectivity expenses, and travel from home to other business locations. It advises companies to document work arrangements, define business purpose, establish clear policies, and leverage technology for consistency.
Navan Press Releases Navan Introduces More Granular Policy Controls for Travel Programs
Navan announced the launch of its most granular set of policy controls, giving global enterprises precise financial control while providing travelers with clearer choices. New capabilities include flight policies tailored by traveler group and flight duration, rail policies by journey duration and traveler group, and country-level hotel limits with city-specific exceptions. These features aim to help travel managers maintain compliance and cost control in a dynamic environment.
SAP Concur Blog Corporate travel checklist: A travel manager's best practices guide
SAP Concur publishes a guide to corporate travel management, covering policy development, supplier management, traveler safety and duty of care, spend visibility, and technology automation. It emphasizes the expanding strategic role of travel managers.
SAP Concur Blog SAP Concur guide: Handling gray areas in expense policies
SAP Concur published a practical guide to help finance and travel managers handle gray areas in expense policies, such as rideshare surge pricing, food delivery, airport lounge access, and more. It provides evaluation criteria and best practices to improve approval consistency and efficiency.
SAP Concur Blog SAP Concur: What counts as reasonable business meal expense
SAP Concur article explores how to define reasonable business meal expenses in today's economy. Due to inflation, the average dinner price in the US rose from $20 in 2010 to $40 in 2026. It suggests companies adopt guideline-based policies considering location and context rather than fixed limits.
SAP Concur Blog SAP Concur Survey: 78% of Travel Managers Expect 2025 Budget Growth
SAP Concur's Global Business Travel Survey polled 700 travel managers across seven markets from April 30 to May 12, 2025. 78% expected their company's 2025 travel budget to increase, versus only 7% expecting a decrease, with Canada at 92%. 69% said budgets do not reflect how important business travel is to success, and 67% said company leaders undervalue their role. 43% of travel managers said they have the most influence over travel program changes, while 41% named the CFO. 99% said their company has updated, is updating, or is considering updating travel policies or training to protect employee data from cyber threats; 99% would be comfortable with travelers using AI for booking, rebookin…
SAP Concur Blog SAP Concur Survey: Common T&E Policy Dilemmas and Best Practices
A SAP Concur blog post based on a survey of travel and expense leaders outlines three common expense approval scenarios: alcohol, suspicious reports and workshop meals. 54% would not approve a bottle of wine replacing two glasses; 38% would talk to the manager about suspicious reports and 36% would run additional reports; nearly two-thirds would not approve a lunch reimbursement when meals were provided. The post recommends clear policy language, specific examples and enforceability.
SAP Concur Blog The Critical Role of Compliance Teams in Corporate Governance
A SAP Concur blog post argues corporate compliance has moved from a back-office function to a business imperative. 77% of business leaders say detecting and managing risk is at an all-time high and nearly three-quarters worry they are falling behind. It outlines compliance team roles (officers, auditors, legal advisors, analysts) and responsibilities spanning regulatory compliance, policy development, risk assessment, monitoring, training and incident response, citing ACFE data that organizations lose up to 5% of annual revenue to fraud.
SAP Concur Blog Survey: How Business Travel Perspectives Differ by Generation
SAP Concur's seventh annual Global Business Travel Survey covered 3,750 business travelers across 24 markets, analyzing differences among Gen Z, millennials, Gen X and baby boomers. 97% are willing to travel for business, but Gen Z and millennials are more likely dissatisfied with current travel frequency. Younger generations more often report company travel cuts and are more open to AI and recommendations; older generations prefer manually sorting options. Air safety concern is similar across generations, 64% for Gen Z versus 52% for boomers.
SAP Concur Blog SAP Concur Annual Survey: 2025 Business Travel Budgets Rise but Policies Tighten
SAP Concur released its seventh annual Global Business Travel Survey, covering 3,750 business travelers across 24 markets, 700 travel managers across seven markets, and 600 CFOs across six markets. The findings show 89% of travelers, 93% of travel managers, and 90% of CFOs expect travel budgets to increase or stay the same this year, yet 69% of travel managers say budgets do not reflect business travel's importance and 81% of CFOs agree budget limits prevent employees from traveling as needed. Meanwhile, 87% of travelers report their company cut back on previously allowed items over the past 12 months, including overnight stays, business class, and non-client travel.
SAP Concur Blog SAP Concur Report: CFO and CHRO Collaboration Could Drive Business Growth
SAP Concur released its 2025 CFO Insights report, surveying 350 finance leaders, 115 HR leaders, and 115 IT leaders. 81% of CFOs believe they are the primary drivers of growth. 48% of finance leaders see attracting and retaining talent as one of the most important factors in driving growth. 83% of HR leaders prioritize improving employee experience, but 38% say they lack appropriate resources. 42% of CHROs want to work more closely with finance leaders on compensation and benefits strategies. 99% of HR leaders have updated travel policies, and 51% enhanced travel safety protocols.
SAP Concur Blog How to Manage Unused Flight Tickets in Corporate Travel
A SAP Concur blog post notes that industry research shows organizations lose as much as 10% of their annual travel budget on unused tickets. The article analyzes two common scenarios—airline cancellations and business changes—and recommends advance notice requirements, regular travel reviews, detailed change logs, and continuous tracking of ticket expiration dates. It also suggests working with a travel management company (TMC) or using a corporate card program to track unused tickets and refund opportunities, and emphasizes that automation technology can help with refund recovery, compliance, and reducing administrative costs.
SAP Concur Blog SAP Concur Discusses Five Challenges HR Faces in Corporate Travel and Solutions
SAP Concur published a blog on November 18, 2024, discussing five challenges HR faces in corporate travel and solutions. Challenges include policy compliance and clarity, cost management, health and safety, employee satisfaction and experience, and technology integration. The article cites the 2024 SAP Concur Global Business Travel Survey, which found 35% of global travel managers say their company is most focused on meeting employees' needs for flexible travel options, while 32% say their company is focused on cutting back on business travel costs. Safety concerns are the biggest reason business travelers would decline a trip, with 44% concerned about destination safety, 35% about politica…
SAP Concur Blog SAP Concur Releases Free Policy Templates for Travel, Expense, Invoice, and Sustainability
SAP Concur has released free policy templates for travel, expense, invoice, and sustainability to help companies design and update policies. The article notes that effective policies should be concise, clear, easily locatable, and explain the policy's purpose and who it affects. Templates cover travel policy (balancing cost and traveler needs), expense policy (defining processes and non-compliance consequences), invoice policy (customer-facing processes), and sustainability policy. SAP Concur suggests companies regularly update policies as conditions change.
SAP Concur Blog SAP Concur Launches Request Assistant to Streamline Trip Approvals with Generative AI
In March 2024 SAP Concur added Request Assistant to Concur Request, using generative AI to provide cost estimates for business trips based on trip duration, destination, and services, as well as user preferences such as flight class, number of connections, and hotel ratings. The feature integrates with Concur Travel to carry approval-stage details into booking, and with Concur Expense to populate an expense report from expected costs; if the final total matches the original estimate, companies can configure auto-approval. SAP Concur's 2024 Global Business Travel Survey found that 84% of business travelers say their company requires pre-trip approvals for at least some trips, 67% have observ…
SAP Concur Blog SAP Concur: Automated T&E Can Balance People, Business and Sustainability
A SAP Concur blog post says business travel must balance employee, business and environmental needs, and that an automated spend management system can clamp down on out-of-policy spend while giving employees more autonomy. It cites data: 90% of senior finance leaders agree their key task is to prepare for the unexpected; 67% of business travelers say travel is critical for career advancement; 88% were forced to take unanticipated steps in the past 12 months due to delays, cancellations or re-routing; and 92% would decline a trip for safety, social or environmental concerns or work-life balance impact. It also presents Campari Group, KUKA and Standard Chartered Bank cases using SAP Concur to…
SAP Concur Blog SAP Concur: Using Data Analytics to Improve Corporate Travel Programs
A SAP Concur blog post describes four types of travel analytics—descriptive, diagnostic, predictive and prescriptive—and how they help optimize costs, enforce policy, reduce risk and improve traveler experience. It recommends tracking KPIs such as total spend, cost per trip, booking rates, preferred vendor compliance and travel policy compliance rate. It also says analytics can support vendor sourcing and negotiation, policy optimization, demand management, experience enhancement and benchmarking.
SAP Concur Blog What Is Per Diem and How Does It Work for Business Travel?
SAP Concur published an article explaining what per diem is and how it works, covering three common expense categories: lodging, meals, and incidentals. The article describes fixed allowances and reimbursable allowances, as well as a mixed model, and notes that many organizations base rates on federal per diem rates published by the GSA or IRS, with the U.S. Department of State providing benchmarks for international travel. It also discusses pre-approvals, advances, international compliance configurations, and the benefits and limitations of per diem.
SAP Concur Blog What Is a Travel Management System? SAP Concur Explains Core Features
SAP Concur published an article explaining the definition and core features of a travel management system (TMS). A TMS is a one-stop software platform providing a single seamless interface for booking, tracking, and end-to-end business travel management, helping companies manage travel budgets, policies, and reporting. The article notes that travel management is growing more complex for companies of all sizes, and a TMS can offer customizable policies, a wide array of inventory options, and simplified booking. A TMS should also integrate seamlessly with internal financial systems, automatically capturing and categorizing bookings and charges. The article recommends evaluating company needs…
SAP Concur Blog SAP Concur: Travel Risk Management Framework and Best Practices
SAP Concur published an article outlining the importance and implementation framework of travel risk management (TRM). The article notes that adverse incidents during travel not only put employees at risk but can also undermine a company's bottom line and reputation. TRM is a proactive and consistent approach that keeps people safe when they are on the move. An effective TRM strategy is based on three key areas: prevention and planning, awareness, and rapid response. The article recommends testing organizational readiness through Crisis Response Exercises (CRE), emphasizes the importance of real-time data for informed decision-making, and notes that communication is the first and most impor…
SAP Concur Blog SAP Concur: Building an Eco-Strategy into Your Travel Policy
SAP Concur published an article providing a template and best practices for building sustainability into travel policies. The article notes that nearly 2 in 5 travel managers expect their policies to change in the next 12 months to comply with sustainability goals. The template covers the full process from enlisting support, building knowledge, considering diversity and inclusion, to employee engagement and supplier assessment. Specific recommendations include limiting trips of two days or less, encouraging videoconferencing, directing travelers to lower-emission flights and trains, prioritizing greener accommodations within walking distance, and avoiding luxury hotels and resorts. The arti…
SAP Concur Blog SAP Concur: What Is a Travel Allowance? Definitions and Insights
SAP Concur published an article explaining the definition, types, and management of travel allowances. A travel allowance is compensation paid by an employer to employees to cover expenses incurred during business travel, provided either before or after travel. Common types include fixed travel allowance, daily travel allowance (per diem), travel reimbursement, and mileage allowance. The article details calculation methods covering location, days of travel, lodging, and meals. Management recommendations include developing a clear policy, considering incidentals, and analyzing data. The article also suggests that travel allowance policies should cover scope, coverage, reimbursement types, pa…
SAP Concur Blog How a Travel Management Company (TMC) Can Help Simplify Business Travel
An SAP Concur blog post explains the definition, operations and core value of travel management companies (TMCs). TMCs specialize in corporate travel needs, assisting with booking air travel, hotels, car rentals, train reservations and car services, and providing itinerary management and support throughout the trip. TMCs typically charge on a subscription or fee-for-service basis, offering benefits including streamlined processes, data gathering, 24/7 support, better prices, policy compliance, risk alerts and data analytics.
SAP Concur Blog Travel Management Solutions for Small Businesses
An SAP Concur blog post explains the definition, technology applications and recommendations for small business travel management. Travel management is the disciplined practice of using policies to track and coordinate aspects of business travel, covering policy development, vendor management, reimbursement approval, cost monitoring and reporting. The article recommends small businesses use technology platforms to reduce travel costs, simplify booking and reimbursement, access support, obtain better rates, enable 24/7 access, manage risk and generate consolidated reports.
SAP Concur Blog On Business Travel, Parents and Non-Parents See Things Differently
SAP Concur's 2023 Global Business Travel Survey found 99% of surveyed parents are willing to travel for business in the next 12 months, but 44% of parents say they travel more than they'd like, versus 25% of non-parents. Parents are more likely to identify a threat to business travel (95% vs 86%), and more concerned about health and safety (48% vs 37%) and international or local conflicts (37% vs 27%). 62% of parents changed accommodations in the past 12 months because they felt unsafe, versus 36% of non-parents.
SAP Concur Blog SAP Concur Outlines Eight Corporate Travel Policy Best Practices
SAP Concur outlines eight corporate travel policy best practices, including involving key stakeholders, tracking expenses for reporting and analysis, factoring in employee satisfaction and communication, providing resources, setting clear booking and cost policies, understanding duty of care, including travel risk management, and practicing continuous improvement. It stresses that travel policies should adapt to changing travel patterns and employee needs.
SAP Concur Blog SAP Concur Survey: SMB Employees Use Business Travel to Boost Careers
SAP Concur partnered with Wakefield Research for the fifth-annual Global Business Travel Survey, finding increased willingness among SMB employees to travel for business. 67% are very willing to travel in the next 12 months, and 92% believe their career future depends on successful business travel.
SAP Concur Blog Travel Safety Guidelines for Employees: Ensuring Safe and Secure Business Travel
SAP Concur blog provides travel safety guidelines for employees, covering pre-trip planning (extreme weather, cultural differences, civil unrest, documentation), training and support, and safety tips (keeping belongings safe, emergency contacts, transportation, health). It emphasizes employer duty of care.
SAP Concur Blog SAP Concur Survey: Travel Managers Face More Stress and Data Challenges
SAP Concur released its fifth annual Global Business Travel Survey of 700 travel managers across seven markets. The survey shows 47% of travel managers say their role is more stressful than 12 months ago, and 41% cite inflation driving up travel costs. 98% say lagging data and analytics hinder their job, and 98% expect their company to change travel policies in the next year.
SAP Concur Blog Acquis Consulting on Building Travel Programs Centered on Traveler Experience
The SAP Concur Conversations podcast features Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, discussing how travel managers can redesign travel programs to meet traveler expectations. Sharma emphasizes the importance of understanding traveler personas and distinguishing trip goals (cost-effectiveness, productivity, or convenience), noting that flexibility and bleisure integration have become key factors in employee retention.
SAP Concur Blog Survey: 94% of LGBTQ+ Business Travelers Have Experienced Discrimination
SAP Concur's 2023 Global Business Travel Survey found that 94% of LGBTQ+ business travelers have personally experienced discrimination while traveling for work, and 90% have hidden their sexual orientation on a business trip, citing safety (55%) and privacy (55%) as top reasons. 82% of LGBTQ+ travelers changed accommodations in the past 12 months because they felt unsafe, compared with 53% of all business travelers. 92% of LGBTQ+ travelers feel they have not had equal opportunity to travel for business. The survey was conducted by Wakefield Research between April 7-28, 2023, among 3,850 business travelers in 25 markets.