Transavia, the low-cost carrier in Air France-KLM Group, has expanded its global distribution agreement with Amadeus, providing access to all fare types, including Smart Fare and Fare Family Upsell, via the Amadeus Travel Platform. The agreement covers Transavia France and Netherlands. Transavia is strengthening its presence at Paris Orly, operating routes to Marseille, Nice, and Toulouse from March 29, 2026, targeting business travelers.
Travelport Flights API has released several updates, including support for Air Canada NDC flight passes, NDC bundled offers, NDC disruption handling, and GDS features like Premium Flex Search (flexible dates and PCCs), search by brand, and fare quote per passenger/segment. These updates aim to enhance flexibility and efficiency in search and booking.
Radisson Hotel Group and Amadeus have built an API connectivity between Radisson's EMMA Central Reservation System and the Amadeus Travel Platform, moving beyond traditional GDS protocols. The connection updates in real time and uses AI-driven data mapping to streamline search and booking, providing travel sellers with more accurate and timely hotel inventory and rates.
Pan American World Airways has signed a Letter of Agreement with Amadeus to support its return to scheduled service. Amadeus will provide integrated IT and distribution solutions, including NDC and traditional sourcing, to enable a modern retail experience. The launch is subject to U.S. FAA and DOT certifications.
Thai Airways has expanded its partnership with Amadeus, selecting Altéa NDC, Air Dynamic Pricing, and Anytime Merchandising to deliver personalized, consistent offers. These technologies enable real-time pricing and ancillary merchandising, with an expected average revenue increase of over 3%, and lay the foundation for future Offer & Order management.
Hanatour, South Korea's leading travel seller, has expanded its agreement with Amadeus, adopting a range of modern technology solutions to improve customer service and operational efficiency. Amadeus will provide advanced AI-powered technologies and professional services to support Hanatour's growth in South Korea and Asia Pacific.
Fareportal and Amadeus announced an expanded long-term partnership to drive innovation in travel distribution. Fareportal will leverage Amadeus's technology to accelerate next-generation distribution and has contracted Outpayce B2B Wallet for virtual card supplier payments, improving payment efficiency.
Travelport released release notes for major versions 25.11.x of its TripServices Flights APIs, covering several customer-facing updates. AirReservation 26.11.78 adds loyalty program cross-accrual, returning frequent traveler cross-accrual on partner airlines via supplier and shareWithSupplier objects in Reservation Retrieve and Workbench Retrieve responses. Other updates include standard NDC flight disruption handling flows, NDC bundled offers, Air Canada flight pass as form of payment, and GDS exchange search by brand.
Travelport released release notes for major versions 25.11.x of its TripServices Flights APIs. Exchange Air Offer 26.11.49 adds search by brand, supporting specifying one or more brand tiers via the BrandPreference object in PricingModifiersAirChange in the Exchange Search request. Other updates include Exchange Air Order 26.11.57 supporting adding free seats and ancillaries during exchange (GDS only) and 26.11.54 supporting exchanges for itineraries with exempt taxes.
Amadeus announced that Ninoy Aquino International Airport (NAIA), the Philippines' main hub, has adopted its biometric technology, allowing passengers to complete immigration in under 20 seconds. The upgrade supports the airport's $3 billion modernization with 78 new biometric eGates. The first batch of 24 eGates became operational in December 2025, with the remaining 54 to be deployed in early 2026 as terminal refurbishment completes. The airport serves more than 50 million passengers annually, with the concession awarded to NNIC in 2024.
Amadeus and the International Civil Aviation Organization (ICAO) formalized a Memorandum of Understanding in support of ICAO's "No Country Left Behind" (NCLB) goal. The partnership seeks to enhance States' capacity to adopt advanced digital technologies that improve the efficiency, safety, and sustainability of international air transport systems. Focus areas include capacity-building and technical assistance to states, promoting biometrics interoperability consistent with ICAO Doc 9303 and the TRIP Roadmap, and training programs on digital identity and biometrics. Initial NCLB deliverables are expected in the first half of 2026.
Lufthansa Group selected Amadeus as a key technology provider, with nine group airlines planning to adopt Amadeus Nevio's AI-native modular solutions for personalized retailing, Order, and Delivery Management. The approach aims to enable a single Order view and improved servicing throughout the journey. Lufthansa Group is expected to become the first airline group to adopt Amadeus Delivery Management, which includes capabilities such as a digital Journey Pass and fulfilment tracking.
Amadeus has made available Advanced Airline Profile within the Amadeus Travel Platform, a machine-learning-powered filtering solution that removes irrelevant requests from travel sellers before polling airline systems. As NDC search volumes grow, airline systems are increasingly overwhelmed, leading some carriers to scale back NDC ambitions or impose look-to-book limits on travel agencies. Early results show unproductive traffic reduced by up to more than 70%, depending on the airline profile, without compromising offer quality. Deployment is underway across all Amadeus NDC airlines and is expected to be fully finalized by Q1 2026.
Navitaire, an Amadeus company, announced that TUI Airline, one of Europe's leading leisure airline groups, will be a launch customer for Navitaire Stratos, its next-generation retailing portfolio built for low-cost and hybrid airlines. Stratos covers product, offer, cart, order and traveler management, is aligned with IATA Offer and Order standards, and is built on a flexible, cloud-native technology stack with an open architecture and AI capabilities. New functionality includes a modern shopping cart that lets travelers search offers, save selections and return later to complete orders with up-to-date pricing, plus personalized recommendations and access to third-party services such as car…
TAP Air Portugal and Amadeus signed an expanded agreement to make TAP's NDC content available through the Amadeus Travel Platform. Travel sellers and corporations globally will be able to access TAP's enhanced range of fares, bundles, and dynamic offers. The agreement builds on a longstanding partnership and aims to drive industry transformation and operational efficiency.
Japanese airport transfer provider SmartRyde has integrated with Amadeus, making its services available through Amadeus Transfers. The first phase rolls out to travel sellers in Japan and South Korea, offering travelers pre-booked door-to-door transfers and travel sellers a single booking flow within Amadeus. SmartRyde's network covers over 1,000 airports worldwide, with options from standard vehicles to premium chauffeur services, featuring real-time availability, instant confirmation and transparent pricing.
Drukair, Royal Bhutan Airlines, the national flag carrier of Bhutan, signed its first global distribution agreement with Amadeus, making its fares, schedules and inventory available on the Amadeus Travel Platform to travel agencies worldwide. Headquartered at Paro International Airport, Drukair connects Bhutan with key Asian cities including Bangkok, Delhi, Kathmandu, Singapore, Dhaka, Kolkata, Guwahati, Bagdogra, Bodh Gaya and Dubai. Travel sellers in India, Thailand, Singapore, Nepal, Bangladesh, the UAE, Australia, the UK, Germany and France will be able to issue tickets, with further global rollout slated for 2026.
Saudi hospitality group Adeera signed an agreement to deploy Amadeus Digital Media, using omni-channel advertising across paid search, display and social media to reach travelers. Adeera will use Amadeus market intelligence to refine outreach and integrate marketing, distribution and data insight. Amadeus said recent campaigns using the platform helped hotels and destinations achieve double-digit growth in direct bookings and occupancy while lowering marketing costs.
Saudi low-cost carrier flyadeal signed a new global distribution agreement with Amadeus, which becomes the carrier's preferred provider, distributing content to travel sellers worldwide through the Amadeus travel platform. flyadeal will begin with the domestic Saudi market and phase its content rollout to the trade in more countries over the next few months; once complete, its full content will be viewable and bookable on the Amadeus platform. flyadeal currently operates over 200 daily scheduled services from bases in Riyadh, Jeddah and Dammam to more than 30 year-round and seasonal destinations across Saudi Arabia, the Middle East, North Africa, Europe and South Asia with a fleet of 42 Air…
Amadeus announced the appointment of Rongrong (Vvivi) Hu as Global Head and Senior Vice President of Corporate Strategy, effective 1 January 2026. Hu will report directly to Amadeus President and CEO Luis Maroto and join the company's Executive Committee. She previously held roles at eBay including Chief Strategy Officer for Greater China and Senior Director of Innovation, M&A and Business Development for EMEA, and worked at McKinsey and CITIC Capital; more recently she has been a venture investor and board member. She succeeds the retiring Wolfgang Krips, who joined Amadeus in 2013 and has served as Corporate Strategy Chief since 2019, and will officially retire in early 2026.
Perk (formerly TravelPerk) and Amadeus have extended their distribution agreement to include NDC content, bringing Perk's NDC connectivity to 25 airlines. New connections include Qatar Airways, Singapore Airlines, Air Canada, Scandinavian Airlines and LOT Polish Airlines. Perk will continue sourcing a wide range of other content from Amadeus, including air, hotel, mobility and transfer services, plus automation and servicing solutions. Perk says it has more than 10,000 customers globally, including Wise and Red Bull.
Amadeus and business travel and spend management platform TravelPerk have extended their distribution agreement to include NDC content. TravelPerk will continue sourcing a wide range of content from Amadeus, including air, hotel, mobility and transfer services, plus automation and servicing solutions, giving its customers broader, richer content and greater choice. TravelPerk says its NDC capabilities now extend to 25 airlines and that it has more than 10,000 customers globally.
Italian carrier Aeroitalia is extending its collaboration with Navitaire, an Amadeus company, planning to deploy a suite of solutions to simplify operations and enhance customer experience. Central to this is continued use of New Skies, a reservation and retail platform for low-cost and hybrid carriers whose single-order architecture manages both offer and order across the customer journey, supporting personalised promotions, dynamic offers, seamless check-in, real-time disruption management and omnichannel distribution. Aeroitalia also plans to adopt Navitaire Dynamic Pricing, Navitaire Loyalty and the SkyLedger revenue accounting system. Launched in 2022, Aeroitalia operates 15 aircraft o…
Amadeus hosted a hackathon in Bangkok in October 2025 focused on using agentic AI to simplify traveler experiences, enhance personalization, and improve travel operations. Travel players from Asia Pacific used at least one Amadeus Self-Service API alongside Google Cloud's Gemini models, Agent Engine on Vertex AI, and Agent Development Kit. The theme was reimagining search, book, and service experiences. Teams included Trip.com, MakeMyTrip, PKFARE, and BCD Travel. Winning ideas covered personalized travel assistants, business travel assistance, and autonomous search agents.
Pakistan-based airline AirSial signed a new deal with Amadeus to deploy the Altéa Departure Control – Customer Management solution, aiming to enhance passenger and agent experiences at the airport. Integrated with other Altéa tools, the solution provides a unified platform covering check-in through baggage handling, enabling online check-in, seamless payments, and digital boarding passes. Launched in 2020, AirSial operates scheduled passenger and cargo services domestically and internationally, including Jeddah, Riyadh, Dammam, and Medina in Saudi Arabia and Muscat in Oman, and recently launched Dubai flights.
Amadeus and Lufthansa, both partners in the EU Digital Identity Wallet Consortium Large Scale pilot project, successfully tested the EUDI Wallet this summer for online check-in and in-person airport scenarios including check-in, bag-drop and boarding. Available to citizens in 2026 and provided by Member States, the EUDI Wallet securely stores identity documents such as passports and national ID cards, payment methods and biometric profiles. Amadeus has enhanced its Travel Ready solution to provide infrastructure enabling third-party wallets to operate with the travel industry, and plans to test digital travel credential use cases such as airport security and border control later in 2025.
Kuala Lumpur-based Malaysian business travel management company Corporate Information Travel (CIT) selected Amadeus as its digital transformation partner and will migrate its business to the Amadeus Travel Platform for more comprehensive air content and modern capabilities. Founded in 1985 and recently marking its 40th anniversary, CIT offers instant airline reservations, ticketing and corporate ticketing facilities with fares from more than 130 airlines worldwide. CIT said it aims to build a future-proof, scalable system so consultants spend less time on repetitive tasks, and to launch a modern client-oriented website including NDC content.
Amadeus signed an agreement with Scandic Hotels, the largest hotel chain in Scandinavia, to deploy the Amadeus Agency360 Enterprise Solution, marking the first enterprise adoption of Agency360 in Scandinavia. The travel intelligence software tracks travel agency bookings from the industry's three major GDSs and will help Scandic analyze agency data across its 280 properties in the Nordics as well as Poland and Germany. The enterprise edition provides 12 months of forward-looking data and 24 months of historical insight, with bookings analyzable by owner, property category, and region.
Bulgaria Air expanded its long-term collaboration with Amadeus, broadening its IT deal and signing a full content distribution agreement. The carrier will migrate to Amadeus Reference Experience, a self-service interface, and adopt Enhanced Re-accommodation and Disruption Transfer for disruption management. Through Travel Intelligence modules such as Traffic Analytics and Schedule Analytics, the airline can use market data to improve route planning and capacity utilization. Amadeus-connected travel sellers worldwide will gain access to the carrier's up-to-the-minute schedules, fares, seat availability, and inventory.
Malaysia Airlines signed a new partnership with Amadeus to deploy Amadeus Travel Ready, becoming the first airline in Southeast Asia to adopt the technology. The solution digitalizes and verifies travel documents such as passports, visas and health documents within online and mobile check-in, reducing pressure on airport check-in counters. The carrier says it lays the foundation for a fully biometric, seamless journey. The solution aligns with the IATA One ID initiative.
Riyadh Air, the new national carrier of Saudi Arabia, signed a global distribution agreement with Amadeus. By joining the Amadeus Travel Platform, Riyadh Air will connect to travel agencies and sellers in more than 190 countries, making its offers accessible to travelers worldwide, supporting its growth plans and contributing to Saudi Vision 2030. The agreement also includes Amadeus distributing Riyadh Air's future NDC content, allowing the airline to deliver more dynamic, personalized offers and take greater control of its indirect sales strategy. Backed by the Public Investment Fund and unveiled by Crown Prince Mohammed bin Salman in 2023, Riyadh Air is expected to contribute over USD 20…
Amadeus released H1 2025 financial results, with group revenue up 6.8% to €3.26 billion, or 7.6% at constant currency. Operating income rose 8.1% to €938.1 million, and profit increased 12.3% to €727.4 million. Air IT Solutions revenue grew 7.1%, Hospitality & Other Solutions revenue grew 6.2%, and Air Distribution revenue grew 6.8%. Asia Pacific saw strong growth, with passengers boarded up 9.9% and bookings up 10.4%.
Amadeus Cytric and travel management company Globespan announced an alliance under which Globespan becomes a reseller of Amadeus Cytric, offering the online travel management tool to customers across Canada and the US. Globespan became the first TMC to issue a live NDC booking from Air Canada on an online booking tool via Amadeus in the Canadian market, bringing Air Canada NDC content to corporate travelers. Globespan now has full access to Cytric Easy functionalities, including Microsoft Teams integration.
Saudia, the national flag-carrier of Saudi Arabia, translated traditional booking records (PNRs) and electronic tickets into Orders, becoming one of the first airlines globally to operationalize Orders. The milestone was achieved using Amadeus' smart bridging capabilities, translating traditional records from Saudia's existing Amadeus Altéa PSS into single order records in its new Amadeus Nevio environment. An Order is a single, dynamic record of everything the traveler has purchased, providing a real-time consolidated view.
Luxair, the national airline of Luxembourg, has renewed and expanded its long-standing agreement with Amadeus. Under the new agreement, Luxair has signed a renewal of its Passenger Service System (PSS) and an extension of its Full Content Agreement (FCA) with Amadeus. The deal also includes the adoption of several advanced Amadeus solutions designed to enhance customer experience, optimize operations, and support Luxair's strategic growth ambitions. These include: Amadeus Self-Reaccommodation, empowering travelers to manage disruptions independently via mobile; Amadeus Reference Experience, a responsive, component-based user interface ensuring a consistent booking experience across all devi…
Amadeus announced the expansion of its engineering site in Bogotá, Colombia, reinforcing its commitment to technology and development. As of March 2025, the site has over 600 employees, 75% of whom focus on technology and development. Headcount grew 10-15% over the past couple of years, investment grew 10-15% year-on-year over the past four years, and office space doubled in the last year. The site will develop technology solutions for airlines, low-cost carriers, agencies, mobility, airport and hotel operations, collaborating with global hubs in Bangalore, Nice, and Manila. Amadeus plans to gradually increase to over 3,000 engineering positions in the next 5-7 years.
Scandinavian travel seller network Arrive Agencies extended its long-standing cooperation with Amadeus. The renewed agreement covers NDC-sourced air content, payments, data analytics, and hospitality booking solutions. Arrive Agencies will use tools including Amadeus Productivity Tracker, Outpayce B2B Wallet, and Amadeus Value Hotels. In September 2024, Arrive Agencies became a reseller of Amadeus Cytric Easy.
SAP Concur announced that the new Concur Travel has become the first online booking tool to integrate emissions calculations assured to the ISO 14083 standard, made possible through a partnership with Thrust Carbon. ISO 14083 provides a single, globally recognized framework for calculating greenhouse gas emissions across all transportation modes and aligns with climate initiatives such as the EU's Corporate Sustainability Reporting Directive (CSRD). CSRD mandates emissions reporting for over 50,000 companies globally starting in 2025. The GBTA 2024 Sustainability Benchmark found an average sustainability maturity score of 1.3 out of 5 across 241 assessed organizations.
SAP Concur launched the Hotel Connector API for new Concur Travel, displaying TMC or hotel aggregator rates directly in the platform to combine consumer-grade choice with corporate compliance controls. The feature supports connecting to multiple content aggregators, giving access to up to six million accommodation options versus 650,000 with GDS only. HRS is the first hotel-focused technology provider to go live with fully certified features through Hotel Connector. Features include richer content and amenities, omni-search, optimized booking workflows, sustainability indicators, more payment options, and e-receipt integration.
SAP Concur announced it has added Amadeus' NDC content to the existing NDC content base in the new Concur Travel, making Amadeus' 27 globally NDC-activated carriers available to corporate customers. SAP Concur says business travelers will get a richer booking and flight management experience, while travel managers gain access to new offers including continuous pricing and more retail and merchandising options.