SAP Concur blog post compares its TrustRadius ratings with Navan. As of August 20, 2025, SAP Concur has an overall score of 8.3/10 (from 1,826 reviews) compared to 7.4 for Navan. It highlights SAP Concur's strengths in expense, travel, invoice, automation, integration, long-term value, and support, citing customer testimonials and ROI data.
Booking Holdings announced that CFO Ewout Steenbergen will participate in a fireside chat at the Goldman Sachs Communacopia + Technology Conference in San Francisco on September 11, 2025. The presentation begins at 10:10 am PT and will be available via live audio cast and replay. Booking Holdings is the world's leading provider of online travel and related services, with brands including Booking.com, Priceline, Agoda, KAYAK, and OpenTable.
Tongcheng Travel Holdings Limited reported unaudited 1H2025 results. Revenue rose 11.5% year on year to RMB9,046.9 million, adjusted EBITDA grew 35.2% to RMB2,344.6 million, and adjusted net profit increased 28.6% to RMB1,563.3 million. Monthly paying users rose 9.2% to 46.5 million, annual paying users grew 10.2% to 251.7 million, and the twelve-month accumulated number of travelers served increased 7.2% to 1,990.6 million. Core OTA business revenue grew 15.9% to RMB7,800.2 million, with transportation ticketing revenue up 11.6% to RMB3,881.2 million, accommodation reservation revenue up 18.8% to RMB2,561.0 million, and other businesses revenue up 24.1% to RMB1,358.0 million. International…
African travel group Tourvest deployed Amadeus Hey! on its corporate travel booking platform Travelit to provide business travelers with real-time flight updates, gate changes, check-in reminders, and weather forecasts. The solution can also present targeted offers for airport lounges, transfers, and activities. Amadeus Hey! delivers communications across multiple channels and works with bookings from any source.
Tongcheng Travel Holdings Limited reported unaudited Q1 2025 results. Revenue rose 13.2% year over year to RMB4,377.4 million; adjusted EBITDA rose 41.3% to RMB1,159.4 million with a 26.5% margin; adjusted net profit rose 41.1% to RMB788.2 million with an 18.0% margin. Monthly paying users rose 9.2% to 46.5 million and annual paying users rose 7.8% to 247.3 million, both record highs; the 12-month accumulated number of travelers served rose 7.3% to 1,959.5 million. Core OTA revenue rose 18.4% to RMB3,792.4 million, with transportation ticketing revenue up 15.2% to RMB2,000.2 million and international air ticket volume up over 40%; accommodation reservation revenue rose 23.3% to RMB1,189.6 m…
Tongcheng Travel Holdings reported 2024 results: revenue up 45.8% YoY to RMB17,340.7 million, adjusted net profit up 26.7% to RMB2,785.4 million, GMV up 5.9% to RMB255.7 billion. Core OTA revenue rose 22.1% to RMB14,199.4 million, with international air ticket volume up over 130% and international room nights up over 110%. Annual paying users reached 238.3 million, MPUs 43.1 million. The company launched Chengxin AI system, integrated DeepSeek, and fully operates HOPEGOO international platform.
SAP Concur celebrates two milestones: more than 75% of the BTN 100 use SAP Concur solutions, managing over $6 billion in U.S. air travel volume; and Charlie Sultan, President of Concur Travel, was named to the BTN 25, a list of the most influential people in business travel. This underscores SAP Concur's industry leadership.
Tongcheng Travel announced its unaudited 2024 Q3 results on November 19, 2024. Quarterly revenue increased 51.3% YoY to RMB4,991.5 million, and adjusted net profit increased 46.6% YoY to RMB910.0 million, both record highs. Core OTA business revenue grew 21.6% to RMB4,012.8 million, with operating profit margin rising to 31.1%. International air ticketing volume grew over 110%, and international room nights surged over 130%. Annual paying users reached 232.4 million, and accumulated travelers served reached 1,882.5 million.
SAP Concur published a blog on November 18, 2024, discussing five challenges HR faces in corporate travel and solutions. Challenges include policy compliance and clarity, cost management, health and safety, employee satisfaction and experience, and technology integration. The article cites the 2024 SAP Concur Global Business Travel Survey, which found 35% of global travel managers say their company is most focused on meeting employees' needs for flexible travel options, while 32% say their company is focused on cutting back on business travel costs. Safety concerns are the biggest reason business travelers would decline a trip, with 44% concerned about destination safety, 35% about politica…
Tongcheng Travel Holdings (0780.HK) reported unaudited 1H 2024 results: revenue up 48.8% YoY to RMB 8,111.6 million, adjusted EBITDA up 12.7% to RMB 1,733.7 million, adjusted net profit up 10.9% to RMB 1,215.2 million, and GMV up 9.7% to RMB 128.2 billion. In 2Q, transportation ticketing revenue rose 16.6% to RMB 1,742.7 million and accommodation revenue rose 12.8% to a record RMB 1,190.9 million; international air ticketing volume grew 160% YoY and international room nights nearly 140%. The company launched international booking platform HopeGoo in 1H 2024, supporting 16 currencies.
SAP Concur describes how AI travel planners are used in business travel. The article says AI travel planners use algorithms and machine learning to analyze large datasets and offer personalized recommendations, continuously learning from real human feedback. Applications include automating flight, hotel, and rental car bookings through AI-powered travel management platforms; maintaining compliance with corporate travel policies while minimizing manual effort; simplifying expense management with AI-driven systems; and using predictive analysis to optimize travel plans, reduce expenses, and provide real-time insights to address security threats or health concerns. The article also notes AI vi…
This SAP Concur blog post outlines nine business travel trends for 2024, including digital transformation, bleisure travel, sustainability, safety and well-being, cost optimization, TMC evolution, cross-department collaboration, corporate incentives, and multi-channel booking. It highlights technologies like AI, virtual queuing, and biometrics to improve efficiency, and notes TMCs must adapt to digital and sustainability demands.
TripIt Pro introduces Risk Alerts, in partnership with Riskline, to notify users of potential airline or airport incidents that may disrupt travel, such as weather events, political unrest, strikes, and technology outages. Users can adjust plans proactively, such as arriving early, rescheduling flights, or packing carry-on.
Tongcheng Travel Holdings Limited (0780.HK) reported audited 2023 results: revenue rose 80.7% year on year to RMB11.9 billion, up 60.9% versus 2019; adjusted net profit rose 240.3% to RMB2.2 billion with an 18.5% adjusted net margin; adjusted EBITDA rose 117.4% to RMB3.12 billion. Annual paying users grew 25.2% to a record 234.7 million, and average monthly paying users rose 39.1% to 41.3 million. Transportation ticketing revenue rose 78.5% to RMB6.03 billion, accommodation reservation revenue rose 61.5% to RMB3.90 billion, and other revenue rose 148.6% to RMB1.997 billion. The company said it will continue penetrating non-first-tier cities and expanding internationally.
SAP Concur published an article discussing the key role of corporate travel managers. It notes that travel and expense (T&E) can account for 8% to 12% of an organization's spending, nearly two-thirds of companies face increasing pressure to manage costs, and three-quarters say travel is important or very important to managing customer relationships and obtaining new business. Corporate travel managers impact business by building strategic policies, optimizing travel arrangements, making data-driven decisions, aligning with sustainability initiatives, integrating technology, and enhancing employee productivity.
SAP Concur published an article explaining the definition and core features of a travel management system (TMS). A TMS is a one-stop software platform providing a single seamless interface for booking, tracking, and end-to-end business travel management, helping companies manage travel budgets, policies, and reporting. The article notes that travel management is growing more complex for companies of all sizes, and a TMS can offer customizable policies, a wide array of inventory options, and simplified booking. A TMS should also integrate seamlessly with internal financial systems, automatically capturing and categorizing bookings and charges. The article recommends evaluating company needs…
An SAP Concur blog post explains the definition, operations and core value of travel management companies (TMCs). TMCs specialize in corporate travel needs, assisting with booking air travel, hotels, car rentals, train reservations and car services, and providing itinerary management and support throughout the trip. TMCs typically charge on a subscription or fee-for-service basis, offering benefits including streamlined processes, data gathering, 24/7 support, better prices, policy compliance, risk alerts and data analytics.
Tongcheng Travel Holdings Limited (0780.HK) announced unaudited 2023 Q3 results. Revenue increased 61.1% year-on-year to RMB 3,299.3 million, adjusted net profit surged 146.5% to RMB 620.6 million, and adjusted EBITDA rose 88.2% to RMB 870.0 million. Average MPUs rose 20.1% to 44.2 million and APUs grew 12.1% to 224.7 million. Transportation ticketing revenue rose 70.3% to RMB 1,679.9 million, and accommodation reservation revenue grew 37.7% to RMB 1,127.4 million.
SAP Concur's blog publishes a business travel planning guide covering cost control and productivity balance, steps to streamline travel processes, useful planning apps, and strategies for delays and cancellations. The article notes 1-2% of flights are canceled and 20-25% are delayed by more than 15 minutes, recommending contingency plans and travel insurance.
SAP Concur released a buyer's guide for T&E solutions, noting 78% of decision-makers want a single solution to handle their entire T&E process. The guide covers benefits of intelligent automated solutions, features to look for (ERP integration, data security, AI automation, advanced payment methods, analytics dashboards), and key questions to ask providers.
SAP Concur released an eBook, 'Better Ways from A to B,' outlining five areas of its travel management solutions designed to simplify travel processes and control costs for businesses of all sizes. The areas include booking, travel experience, traveler safety, reporting and analytics, and mileage tracking.
SAP Concur hosted a webinar with Michigan State University, University of North Carolina at Chapel Hill, and University of California San Diego, offering four tips for higher education travel management: simplify reporting and audit, support increased research travel, reduce traveler frustration and improve compliance, and make travel information easily accessible.
SAP Concur unveiled new Concur Travel experiences at the GBTA Convention, including an end-to-end booking experience for Sabre GDS from U.S. point of sale, with plans to extend to Amadeus and Travelport+ in 2024. The new experience offers consumer-grade UX, richer content including NDC, sustainability options, omni-search, and integration with Concur Expense. Concur Travel bookings are up 8% from Q2 2022.
At the GBTA Convention, SAP Concur announced a major evolution of Concur Travel, introducing a new end-to-end booking experience for air, hotel, and car rental on Sabre GDS from U.S. point of sale, with Amadeus and Travelport+ planned for 2024. The new experience emphasizes a consumer-grade UX, NDC content integration, sustainability options, and seamless integration with Concur Expense.
SAP Concur announced the integration of JTB-CWT with Concur TripLink, enabling companies with domestic business travel in Japan to book air, hotel, and rail through JTB-CWT's B+PLUS online booking tool, with automatic syncing to SAP Concur. The integration offers flexible booking options, real-time data integration, enhanced visibility and compliance, and improved duty of care.
SAP Concur published a white paper exploring changes in managed travel programs in a multi-channel environment. The article notes that new supplier distribution strategies bring more content channels, while organizations face challenges including cost, duty of care, and travelers' demands for choice and flexibility. Based on independent research with FESTIVE ROAD, the white paper helps travel managers assess their current state and develop strategies.
The SAP Concur blog presents four ways to optimize business trips: using TripIt to automate itinerary management, combining business with leisure (bleisure), leveraging TripIt Pro for real-time notifications, and preventing business travel burnout. The article cites TripIt survey data: 35% of Americans plan a business or bleisure trip this summer, and 34% attribute increased travel to business travel growth.
The SAP Concur Conversations podcast features Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, discussing how travel managers can redesign travel programs to meet traveler expectations. Sharma emphasizes the importance of understanding traveler personas and distinguishing trip goals (cost-effectiveness, productivity, or convenience), noting that flexibility and bleisure integration have become key factors in employee retention.
In the SAP Concur Conversations podcast, Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, discusses the importance of traveler personas and traveler experience in business travel. She identifies three traveler personas: the new entrant, the space cadet, and the 'pirate.' She recommends travel managers improve compliance by offering more options and some wiggle room, and use online booking tools and non-invasive data collection to understand traveler preferences. She also notes the travel experience has become an important factor in talent retention.
This SAP Concur blog post highlights a report compiling strategies from travel leaders addressing seven challenges, including NDC readiness, budget constraints, employee care, and remote work impact. Examples come from Alkermes, Standard Chartered, ADTRAV, and SAP. Leaders respond by expanding preferred supplier relationships, partnering with HR to create attractive travel programs, and modifying policies for remote work.
A SAP Concur blog post cites a recent TripIt survey asking travelers whether TripIt saved them money and which features helped. Among those who said TripIt features saved them money, 37% cited Fare Tracker, 16% Nearby Places, 14% International Travel Tools, 12% Navigator, and 9% Point Tracker. The post details each feature: Fare Tracker monitors booked flight itineraries for fare reductions and alerts users to potential airline credits or refunds; Nearby Places surfaces nearby restaurants, hospitals, gas stations, and more; International Travel Tools provides tipping guidelines and currency exchange rates; Navigator shows transportation options with estimated costs and travel times; and Poi…
SAP Concur's podcast features Ben Claxton and Jeff Saydah of Fox World Travel discussing how to build a world-class travel program. They note the "set it and forget it" travel policy mentality is outdated; policies should be agile, regularly reviewed, and aligned with company goals and culture. The discussion covers using data to inform policy, measuring program success, and having policies reflect company culture.
A SAP Concur blog post notes that employee wellness has taken center stage, and duty of care—an organization's legal obligation to protect employees from harm—has become a strategic tool. The article poses six questions to help incorporate duty of care into travel programs: how employees book, where they purchase, when they book, what ground transport they use, how safe the destination is, and how to improve. It emphasizes that increasing booking tool adoption, encouraging corporate card use, booking earlier, increasing rideshare use, reviewing destination risk, and establishing a cross-functional task force can enhance employee safety, satisfaction, and business continuity.
SAP maintained its position in the Leaders Category in the 2022–2023 IDC MarketScape for worldwide SaaS and cloud-enabled Travel and Expense Applications. The assessment focuses on expense management offerings and their integration with travel management services and networks. IDC research director Kevin Permenter noted that more businesses added features to control travel spend or provide duty of care-related functionality, a powerful differentiator for vendors with ties to emerging areas like auditing, sustainability, virtual cards, and duty of care. SAP Concur's strengths include global reach (80 million end users, 150+ countries, 29 languages), midmarket experience, integrated solutions…
A SAP Concur blog post notes that travel programs have been turbulent in recent years, with leadership demanding visibility into travel program ROI while travelers demand safer, smoother experiences. It poses key questions: Do travel program goals align with organizational goals? Are processes flexible enough to adapt to market changes? Is there a backup for TMC labor shortages? Where does traveler experience rank? The article references an eBook, 'Guiding Travel through Uncharted Territory: 6 Tactics for Personal and Program Growth,' for answers and tactics.
A SAP Concur blog post notes that budgets are tight and costs are out of control, with the C-suite demanding travel managers demonstrate travel program ROI. It references the 'Measure Up' eBook, which offers five ways to demonstrate ROI: focusing on foundational priorities (adoption, approvals, compliance), improving visibility (outside bookings, unused tickets, cancellation charges, cash spending), VAT and GST reclaim, updating metrics (traveler experience, sustainability, meetings bookings), and showing the right data to the C-suite. The 2022 Global Business Travel Report states 100% of travel managers expect their jobs to be more challenging in the next 12 months.
A SAP Concur podcast episode discusses how the next generation of business travelers, particularly Gen Z and Gen Alpha, is shaping the future of business travel. SAP Concur thought leader Ralph Colunga notes that the travel and expense industry is experiencing a major paradigm shift, requiring a modernization of T&E management mindset and end-to-end processes. The article mentions that Gen Z is on track to comprise roughly 30% of the workforce by 2030, bringing different expectations. Organizations need to evolve from a recovery state to one of resilience and adaptability, adjusting policies, simplifying processes, and eliminating friction points for employees.
At the Fusion Exchange DC conference held on November 15-16, 2022, in Washington DC, SAP Concur emphasized themes of balance and security. Dr. Christian Wolfe, Head of Client Development, Americas, for SAP Concur, discussed the challenge of balancing cost reduction, risk and compliance management, adapting to changing regulations, and delivering the best employee experience. He announced plans to modernize the entire SAP Concur travel platform and revealed in-the-works features for carbon offset calculation and certificate handling. Additionally, SAP Concur is migrating its cloud services to AWS, and Concur Cloud for Public Sector is in process for FedRAMP agency authorization.
The article discusses challenges travel managers face when employees book directly with suppliers, leading to invisible itineraries and impacting duty of care and cost control. SAP Concur TripLink and TripIt capture all bookings, providing visibility.
The article notes that travel policies are often lengthy and complex, making them difficult for employees to read and follow. It suggests companies redesign travel policies to be more concise and modern, guiding employees to make optimal travel decisions.