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May 12Fri
  1. SAP Concur Blog

    Forrester: Intelligent T&E Management Drives the Future of Work

    Forrester Consulting published a thought leadership paper commissioned by SAP Concur, based on a global survey of T&E software decision-makers in finance, travel, IT, or procurement. 76% of decision-makers rank increasing automation to improve efficiency and productivity as a high or critical priority, 78% prefer a single platform to manage T&E processes, and 64% report their companies are under pressure to manage costs. 77% believe travel is important or very important to managing customer relationships, and 67% cite its role in obtaining new customers. The report says integrated platforms outperform fragmented solutions on data visibility and system connectivity.

May 8Mon
  1. SAP Concur Blog

    2023 AP Automation Trends: Over 80% Still Manually Key Invoices

    The 2023 Accounts Payable Automation Trends report, conducted by the Institute of Financial Operations & Leadership (IFOL) and sponsored by SAP Concur, found more than 80% of AP teams still manually key invoices into ERP or accounting software. 51% of AP teams process between 500 and 5,000 invoices per month, 56% spend more than ten hours a week processing invoices, and 41% spend over ten hours a week processing supplier payments. The report says that although AP teams recognize technology can improve invoice management, the rate and speed of automation failed to pick up much pace over the last three years.

Apr 18Tue
  1. SAP Concur Blog

    Best Practices to Meet Today's Automation and IT Challenges

    An SAP Concur blog post says IT leaders adopting, integrating and implementing business applications face a tight labor market, budget pressure and the need to fold sustainability and social goals into metrics. A report by Oxford Economics and SAP Concur shows 46% cite increasing functional efficiency as their organization's top priority, 75% use basic automation to boost efficiency and 68% say advanced automation raises more efficiency. It suggests IT leaders focus on four areas: simplify integration, provide wide-ranging support, secure data, systems and people, and measure sustainability.

Apr 17Mon
  1. SAP Concur Blog

    Meeting the Business Travel & Spend Management Challenges of 2023

    An SAP Concur blog post says travel and spending are rebounding toward pre-pandemic levels. In 2022 SAP Concur processed 192 million expense reports, up 42% over 2021, and nearly 43 million travel transactions, up 110% year over year. But the spending mix has shifted: public transportation as an expense category fell from as much as 30% pre-pandemic to 10%, with more travelers opting for rental cars and spending on mileage, parking and tolls; the 'other' category rose from 4% in 2019 to as high as 25% in 2021 and remains a top-three category. Health and safety considerations and remote and hybrid work have added complexity, requiring new policies, processes and oversight.

Apr 13Thu
  1. SAP Concur Blog

    Acting Like Our Future Matters

    An SAP Concur blog post says businesses are moving from climate pledges to action, actively reducing energy consumption and carbon emissions, changing policies on diversity, equity and inclusion, and progressing toward net-zero goals. It cites data that 60% of business leaders say sustainability has a moderate or strong effect on long-term competitiveness and profitability, and 59% believe environmental issues are, or soon will be, material to business results. It advises determining what matters most, creating a realistic path to net-zero and proving measured progress, with top management modeling sustainable behaviors.

  2. SAP Concur Blog

    From the Experts: Evolving Landscape of Travel & Expense

    An SAP Concur blog post summarizes a webinar on the changing travel and expense landscape attended by over 700 business professionals. Experts say T&E is undergoing a major shift, manual entry will fade out and repetitive tasks will be handled by AI and emerging technologies. It cites data: 91% of business travelers see travel flexibility as essential for health and safety; 98% of Gen Z respondents plan steps to reduce environmental impact over the next 12 months; 61% of finance and IT leaders say finance leaders lack enough visibility into near-real-time employee spend data; and 72% of businesses see digital transformation as key to growth.

Mar 20Mon
  1. SAP Concur Blog

    Financial Times Series with SAP Concur: Adapting to Change That Never Stops

    A SAP Concur blog post introduces three articles published in partnership with the Financial Times examining travel and expense trends. It says the pandemic, geopolitical unrest, and economic uncertainty have made change the new normal; hybrid work has largely worked well, with SAP Concur COO Cathryn Reiner saying it provided an opportunity to think about new ways of managing spend. Travel has returned but is different, with budgets approaching pre-pandemic levels and companies possibly sending fewer people or taking longer trips; sustainability is increasingly important; and productivity and efficiency are paramount, especially for small and medium-sized businesses squeezed by costs and a…

Mar 2Thu
  1. SAP Concur Blog

    2023 Trends to Watch in Travel and Expense Management

    A SAP Concur blog post introduces its e-book, Foresight 2023: 4 Trends in Travel and Expense Management, outlining predictions for the months ahead. It says the overarching theme is that companies will continue to invest in digital solutions to achieve goals from savings to program flexibility to sustainability. It cites Alexander Bant, chief of research at Gartner Finance Practice, saying CFOs are increasingly looking to the long-term benefits of digital investments, including automation, that can permanently reduce the cost of doing business. It lists four trends: the promise of digital tools, flexibility as paramount, purposeful travel, and the growth of integrated reporting.

Feb 28Tue
  1. SAP Concur Blog

    SAP Concur Releases Concur Expense Customer ROI Data

    SAP Concur released ROI data reported by Concur Expense customers. Customers report a 43% reduction in misplaced receipts, 32% reduction in expense approval time, 50% less time to reimburse expenses, 65% more compliant expense reports and 26% reduction in budget overspending after automating. Customers also say it took only 7 months to pay back the initial investment, with a three-year ROI of 628%. The data comes from an AMI 2022 global study.

  2. SAP Concur Blog

    SAP Concur Releases E-book on Seven Key Habits of Successful Finance Leaders

    SAP Concur released an e-book, Seven Key Habits of Successful Finance Leaders, gathering insights from finance executives. The article notes that amid an unpredictable economy, talent shortages and productivity pressure, finance leaders must intentionally grow their skills. Habits include staying on the cutting edge of technology, identifying blind spots, embracing a 'say yes' philosophy and committing to continuous learning. Several finance executives shared specific approaches.

  3. SAP Concur Blog

    SAP Concur Releases Concur Invoice Customer ROI Data

    SAP Concur released ROI data reported by Concur Invoice customers. Customers report a 60% reduction in missing invoices, 29% reduction in time spent by AP/finance teams capturing invoices, 26% reduction in budget overspending and 11% cost savings through supplier-negotiated rates after automating. Customers also say it took only 7 months to pay back the initial investment, saving an estimated $43,000 annually. The data comes from an AMI 2022 global study.

Feb 23Thu
  1. SAP Concur Blog

    SAP Concur Releases Whitepaper on How Gen Z and Gen Alpha Will Change T&E Management

    SAP Concur released a whitepaper, Preparing for Gen Z and Gen Alpha: How Younger Generations Will Change Business Travel and Expense Management. Drawing on over four decades of T&E industry experience, the author notes that as younger generations enter the workplace, organizations will have to pivot to accommodate business travelers' needs. The whitepaper explores three major changes organizations can expect in the coming years, aiming to help travel managers and company leaders level-set on where things stand and how T&E operations may need to adjust.

  2. SAP Concur Blog

    SAP Concur Releases Whitepaper on 5 Trends for CFOs to Watch

    SAP Concur released a whitepaper, 5 Trends for CFOs to Watch, examining topics including business resilience, technology and automation, employee experience and data insights. Citing a 2022 Analysys Mason study, the article notes 65% of finance and IT leaders see efficiency and productivity as a top strategy for containing costs, and 72% say digital transformation is central to their growth. The whitepaper advises finance leaders to work with IT and downstream users to assess business applications.

Jan 11Wed
  1. SAP Concur Blog

    How Can Your Business Find Certainty in Uncertain Times?

    A SAP Concur blog post emphasizes that in uncertain times, businesses gain certainty by controlling spending and strengthening compliance. It recommends automated solutions to integrate travel and expense processes, centralize data, adhere to budgets, optimize invoice processes, and improve compliance culture. The article also mentions auditing and intelligent automation to identify non-compliant spending.

Dec 12Mon
  1. SAP Concur Blog

    SAP Concur Releases 2023 Travel Priorities Predictions for Business Leaders

    A SAP Concur blog post shares predictions for business leaders' travel priorities in 2023. Citing an early 2022 SAP Concur pulse survey, it notes that 88% of U.S. finance managers said their company experienced a revenue loss in 2021 as a direct result of employees' inability to travel at pre-pandemic levels. Additionally, the GBTA CWT Global Business Travel Forecast 2023 report found that the cost per event attendee is expected to be around 32% higher in 2023 than in 2019. The article advises companies to weigh the costs and benefits of their travel programs and balance saving money with positioning for growth when the economy stabilizes.

Nov 15Tue
  1. PhocusWire All News

    PhocusWire Presents the Hot 25 Travel Startups for 2023

    PhocusWire released its list of the Hot 25 Travel Startups for 2023. Of the 25 startups, 14 were founded since the start of 2020, and 9 launched in 2021. PhocusWire selected from more than 120 startups, focusing on innovation and growth potential, and emphasizing diversity in sector, location, and founders. The article also analyzes the 100 companies selected in the past four years, which have cumulatively raised $1.7 billion in funding, with TravelPerk having received the most at $408.5 million. 70% of the companies operate primarily on a B2B basis, 57% are based in North America, and 29% primarily serve the hospitality industry.

Sep 21Wed
  1. SAP Concur Blog

    What Is Top of Mind for SMB Travelers in 2022?

    The SAP Concur Global Business Travel Survey polled over 1,100 business travelers at SMBs (fewer than 1,000 employees). Key findings: 34% cite diminished travel budgets as a top-three threat; 50% include rising oil prices and inflation as a threat, higher than 44% at larger organizations; 98% are willing to travel in the next 12 months, but 60% say their current travel schedule falls short of expectations; 48% of unhappy travelers are willing to take action, and 26% will search for a new position; 89% are willing to decline a trip for safety, personal, or environmental reasons; 94% value sustainability info when booking, and 94% plan to act to reduce environmental impact in the next 12 mont…

Sep 7Wed
Sep 1Thu
Aug 30Tue
Aug 10Wed
  1. SAP Concur Blog

    SAP Concur Survey: 94% of Business Travelers Plan to Reduce Travel's Environmental Impact

    SAP Concur's fourth annual Global Business Traveler Survey of 3,850 business travelers across 25 markets found 94% plan to take steps over the next 12 months to reduce their business travel's environmental impact, including combining trips (40%), prioritizing non-air options (34%), shorter distances (32%), greener hotels (32%), avoiding layovers (31%), and using public transport (31%). 92% want sustainability information in booking tools. Younger travelers place greater emphasis on sustainable travel. SAP Concur partners with Thrust Carbon and CHOOOSE for carbon management, and TripIt offers a carbon footprint feature.

Aug 3Wed
  1. SAP Concur Blog

    New Research Considers 2022 Impact on Business Travel

    SAP Concur's fourth annual global business traveler survey shows 98% are willing to travel, but 61% say current travel frequency falls short. 82% of companies use a 'more travel on fewer shoulders' approach. 23% would look for a new job if travel doesn't improve. Travelers expect flexibility and safety, with 91% willing to decline trips that don't meet expectations. Travel managers face pressure, with 55% reporting stress equal to or greater than last year.

  2. SAP Concur Blog

    Smaller Companies Face Bigger Business Travel Challenges

    SAP Concur's Global Business Travel Survey reveals that employees at small and mid-sized businesses are dissatisfied with travel arrangements, with one in four likely to leave their jobs over travel issues and nine in ten willing to decline trips for safety, personal, or environmental reasons. Companies need to offer flexibility, but direct booking leads to hidden spend.

  3. SAP Concur Blog

    Travel Managers Stressed; Capturing Bookings is Key

    SAP Concur survey shows 55% of travel managers find this year as or more stressful than last, and 100% expect the next 12 months to be worse. Top concerns include rising oil prices, inflation, shrinking budgets, COVID risks, and sustainability. The report recommends capturing all booking details to control costs and fulfill duty of care.

Jul 11Mon
  1. SAP Concur Blog

    How SMBs Can Use Tech to Overcome Challenges and Drive Growth

    Forbes Insights and SAP surveyed 300 financial decision makers at SMBs in the United Kingdom and North America. The survey found 85% of respondents agree that process redesign featuring advanced technology is good for business, and 57% are increasing investments in tech and process automation. 82% report that advanced technology gives them more time to focus on value-adding activities, and 81% say it improves productivity, creativity, work-life balance, and overall job satisfaction.

Jul 8Fri
  1. SAP Concur Blog

    The Great Resignation Effects on Travel

    This SAP Concur blog post analyzes the impact of the 'Great Resignation' on the travel industry. It cites data: 4.4 million Americans quit in February, a U.S. labor shortfall of almost 700,000 in 2021, and one in 13 jobs projected unfilled in 2022. Labor shortages lead to customer service gaps, flight cancellations, and price increases, causing continued disruptions for travelers.

Jul 7Thu
  1. SAP Concur Blog

    Travel Industry Summit: A Moment of Change for the Industry

    SAP Concur's third Travel Industry Summit took place on June 9, unveiling initial findings from its fourth annual global business travel survey. Key findings: 61% of business travelers say their travel schedules fall short of expectations, 82% report a 'more travel on fewer shoulders' approach, 23% would look for a new job, and 92% require additional compensation or flexibility. All travel managers expect their role to be more challenging in the next 12 months.

Jul 1Fri
  1. SAP Concur Blog

    SAP Concur Survey: Business Travel's Talent Implications

    SAP Concur released its fourth annual global business travel survey, covering 3,850 business travelers across 25 markets and 700 travel managers across seven markets. Findings show 61% of travelers say current travel schedules fall short of expectations, and 82% report companies returning to pre-pandemic levels with a 'more travel on fewer shoulders' approach. 91% consider flexible travel options essential for health and safety. Nearly a quarter of travelers not at ideal frequency would seek a new job if schedules don't improve. All surveyed travel managers expect their role to be more challenging in the next 12 months.

Jun 29Wed
  1. SAP Concur Blog

    Global Survey: Employees Link Travel to Business Success

    A survey commissioned by SAP Concur and conducted by Wakefield Research among 3,850 business travelers across 25 global markets in April-May 2021 reveals that 96% of respondents are willing to travel for business in the next 12 months, with 65% very willing. 92% are motivated by personal reasons such as making connections and experiencing new places. However, 80% worry that without increased travel, their personal and professional lives will suffer, and 18% fear job loss. Flexibility (72%) has surpassed vaccination requirements (62%) as the most pressing need. 89% plan to add personal vacation time to business trips.

  2. SAP Concur Blog

    SAP Concur: Business Continuity Planning Lessons from COVID-19

    SAP Concur blog interviewed experts from TransferMate and Taxback Group on how companies can create effective disaster recovery and business continuity plans. Experts recommend starting with existing controls, conducting a business impact assessment, testing recovery capabilities, and ensuring executive involvement. The article stresses acting early, continuous communication, and leveraging technology to improve remote operational agility.

  3. SAP Concur Blog

    SAP Concur Survey Reveals Top Concerns Among Business Travelers

    SAP Concur released its 2019 Business Traveler Report based on responses from 7,850 business travelers in 19 global markets. The survey found that more than three in four female business travelers have experienced harassment, and 58% of respondents changed travel arrangements because they felt unsafe. Among LGBTQ+ travelers, 95% have hidden their sexual orientation. Additionally, 43% of respondents forfeited expenses in 2018, averaging $893.

  4. SAP Concur Blog

    How Traveler Data Shapes the Traveler Experience

    A SAP Concur blog post discusses how traveler data can be used to improve the travel experience. It notes that traveler data is a subset of big data and can be used for predictive analytics and proactive profile building, reducing traveler friction, enhancing the reservation process, and streamlining operations. By better managing traveler data, organizations can build more detailed profiles and provide personalized service.

  5. SAP Concur Blog

    It's Stress Awareness Month. How is Your Team Coping?

    SAP Concur blog post discusses workplace stress, citing American Psychological Association data: 61% of Americans cite work as a significant stressor. It notes 44% of working adults say their job affects overall health, and 36% of workers suffer from work-related stress costing U.S. businesses $30 billion a year in lost workdays. The article suggests assessing stressors, managing health, creating a positive work environment, and mentions automating expense processes to reduce finance team stress.

  6. SAP Concur Blog

    SAP Concur Tokyo Employees Survey Ginza Accessibility via Wheelchair Experience

    SAP Concur's Japan team took part in Mirairo Inc.'s "Bremen Survey Team" event, using the map-based accessibility app Bmaps to survey the Ginza area around its Tokyo office from a wheelchair perspective and post accessibility information. The event began with basic disability education, noting barriers affect not only people with disabilities but also the elderly, stroller users, and foreign visitors, and highlighting the "information barrier." Participants surveyed Ginza in groups, taking turns as wheelchair user and supporter, finding even slight slopes, height differences, and obstacles in passageways difficult; some older buildings lack elevators and have stepped surfaces of seven inche…

  7. SAP Concur Blog

    SAP Grew Its T&E Software Global Market Share to More Than 54% in 2019, According to IDC

    According to market intelligence firm IDC, SAP Concur had 54.1% market share in the travel and expense (T&E) management software market in 2019, and the total market grew from $2.0 billion in 2018 to $2.3 billion in 2019. The IDC report noted that public cloud adoption in T&E dominated, accounting for 83.9% of the market. The report also outlined seven key qualities of a modern T&E solution, including enhancing analytics capabilities, prioritizing user experience, and creating intelligent workflows.

  8. SAP Concur Blog

    SAP Concur Podcast: Practical Steps for Sustainable Corporate Travel

    An SAP Concur podcast conversation with TCG discusses how organizations can travel more sustainably as business travel returns. TCG's Sally Crotty notes that Scope 3 emissions (greenhouse gas emissions generated by a company's value chain) were drastically reduced overnight during the pandemic, and that companies are now assessing their need to travel and changing policies. TCG takes a Total Cost of Ownership approach, with its TCO-TMPE® program comprising 18 components including sustainability. SAP Concur's Ryan Hamilton says the goal is not necessarily to travel less but to travel better, and notes SAP Concur solutions can help in four key areas: reporting, raising employee awareness, gui…

  9. SAP Concur Blog

    The Hidden Potential of VAT Reclaim

    A survey by SAP Concur of 3,500 European business and finance leaders reveals complex challenges in VAT reclaim. 76% of companies reclaim VAT in up to 10 countries, but the pandemic has caused regulatory changes and reduced reclaimable amounts. Only 14% prioritized reclaiming outstanding VAT. The survey also found that four in ten companies process expense claims slower than before, and nearly half still rely on paper-based evidence.

  10. SAP Concur Blog

    96% of Business Travelers Willing to Hit Road This Year

    SAP Concur's 2021 Global Business Traveler and Global Travel Manager reports found that virtually all respondents desired to travel again, with nearly two-thirds 'very willing.' Budgets are expected to rise but not to pre-pandemic levels. More than two in three travelers say they are driving the return to travel, not their companies. Travelers value flexibility (72%), and 68% oppose a return to pre-COVID policies.