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Mar 31Mon
  1. SAP Concur Blog

    Actionable Strategies for IT Leaders to Drive Growth and Enhance Cybersecurity

    A SAP Concur blog post for IT leaders outlines strategies including using AI for operational efficiency, strengthening cybersecurity through cross-functional collaboration, and optimizing IT policies for vendor management and data privacy. Citing the 2025 CFO Insights global survey, it says IT leaders' main observed AI benefits include increased operational efficiency (46%), better data insights and analytics (42%), and improved decision-making (38%). On cybersecurity, 71% of IT leaders feel 'somewhat prepared' to respond to increased cyberattack risk, while only 26% say they are 'very prepared'; 43% rank phishing and social engineering attacks as a top-three vulnerability.

  2. SAP Concur Blog

    Professional Success Requires Leadership Skills and a Growth Mindset

    This SAP Concur blog post discusses leadership skills and a growth mindset for professional success. Citing Cathy Logue of Stanton Chase, it notes that 90% of senior finance leaders agree their key task is to prepare their business for the unexpected. For travel managers, it references the SAP Concur 6th Annual Global Travel Managers Research Report, finding that 99% report a disconnect between expected tasks and tools, support, and budget, and 33% are asked to take on a more strategic role without additional training. The article offers tips for developing leadership, including training, collaboration, communication, tech savvy, and networking.

Mar 28Fri
  1. FCDO Travel Advice

    FCDO Reissues Pitcairn Island Travel Advice

    The UK Foreign, Commonwealth & Development Office (FCDO) updated its travel advice for Pitcairn Island on 27 March 2025, reissued after review with no significant updates. Pitcairn Island is a British Overseas Territory with no British Embassy; the local government will support travellers if needed. The FCDO advises travellers to research destinations and obtain appropriate travel insurance covering itinerary, planned activities and emergency expenses.

Mar 26Wed
  1. Tongcheng News Center

    Tongcheng Travel 2024 Revenue RMB17.34B, Net Profit Up 26.7%

    Tongcheng Travel Holdings reported 2024 results: revenue up 45.8% YoY to RMB17,340.7 million, adjusted net profit up 26.7% to RMB2,785.4 million, GMV up 5.9% to RMB255.7 billion. Core OTA revenue rose 22.1% to RMB14,199.4 million, with international air ticket volume up over 130% and international room nights up over 110%. Annual paying users reached 238.3 million, MPUs 43.1 million. The company launched Chengxin AI system, integrated DeepSeek, and fully operates HOPEGOO international platform.

Mar 24Mon
  1. SAP Concur Blog

    SAP Concur Releases Guide on Managing Allowable Expenses

    SAP Concur released a guide on managing allowable business expenses, defining allowable expenses (e.g., business travel, business meals, client entertainment) versus non-reimbursable expenses (personal costs, excessive spending). The guide notes ACFE estimates 5% of annual revenues lost to fraud in a typical organization, most commonly asset misappropriation such as padding travel and expense claims. Automated T&E solutions can compare every line item against policies to flag non-compliance or potential fraud. SAP Concur research shows integrated T&E solutions can increase policy compliance by 26% and save 20% in invoice processing.

  2. SAP Concur Blog

    Survey: CFOs Prioritize Cost Optimization for 2025 Growth

    SAP Concur released its third CFO Insights report, based on a survey of 350 CFOs and senior finance leaders across eight countries from December 2024 to January 2025. 69% of finance leaders cite optimizing costs and efficiency as the top goal for growth, with 58% turning to automation and AI. 94% say AI has helped improve decision-making, and 73% say AI has positively impacted cost and risk reduction. Top external challenges cited are worsening economic conditions (41%), geopolitical tensions (37%), and supply chain constraints (32%).

  3. SAP News Concur Search

    SAP Concur Fusion 2025: AI and Amex Partnership Drive T&E Automation

    At SAP Concur Fusion 2025, SAP showcased AI-driven travel and expense management innovations and announced an expanded partnership with American Express. SAP is embedding its generative AI copilot Joule into Concur Expense and Concur Travel solutions, with Joule in Concur Expense expected to be generally available in Q2 2025. SAP Concur and Amex are launching a real-time authorization data capability where Amex Corporate Card purchases automatically generate and categorize expenses, starting with meal expenses. Amex GBT has integrated over 2 million hotel properties into the new Concur Travel platform.

Mar 19Wed
  1. SAP News Concur Search

    SAP Debuts Joule AI Copilot in Concur Solutions at Fusion 2025

    SAP announced at SAP Concur Fusion 2025 that it is embedding generative AI copilot Joule into Concur Expense and Concur Travel solutions. Joule in Concur Expense is expected to be generally available in Q2 2025, helping employees prepare expense reports. Joule in Concur Travel is currently in the SAP Early Adopter Care program and can assist with planning offsite meeting locations and providing flight and hotel cost estimates. SAP also announced an expanded partnership with American Express featuring a real-time authorization data capability where Amex Corporate Card purchases automatically generate expense entries. SAP Concur holds 49.6% 2023 market share as the leader in worldwide T&E man…

Mar 13Thu
  1. SAP Concur Blog

    Healthcare T&E Change Management: SAP Concur Publishes Strategy Guide

    SAP Concur published a change management guide for healthcare T&E implementation, addressing unique challenges including budget constraints, staffing limitations, patient priorities, and complex workflows. The article introduces the ADKAR change management model applied to healthcare T&E implementation, covering awareness, desire, knowledge, ability, and reinforcement. The guide also discusses HIPAA compliance, research grant tracking, and Continuing Medical Education (CME) expense management as healthcare-specific compliance requirements, and how automation can streamline compliance and audit trails.

  2. SAP Concur Blog

    SAP Concur Fusion 2025 Seattle Guide: Transport, Dining, and Activities

    SAP Concur published a Seattle travel guide for Fusion 2025 attendees, with over 3,000 attendees from around the world expected. The guide covers transportation from Seattle-Tacoma International Airport (about 15 miles from downtown) via Link Light Rail, downtown walking and public transit options, and recommended restaurants and attractions. The article cites SAP Concur booking data showing nearly a quarter of all business expenses are for meals, and over 30 million flights were booked in Concur Travel in the past year, with business travel bookings up 3% for domestic and 6% for international flights.

  3. US Travel Advisories

    U.S. State Department Issues Georgia Travel Advisory: Level 1 Exercise Normal Precautions

    The U.S. Department of State issued a travel advisory for Georgia at Level 1 (Exercise Normal Precautions), with some areas at increased risk. South Ossetia and Abkhazia are designated Level 4 (Do Not Travel) due to crime, civil unrest, and landmine risks. Russian troops and border guards occupy both regions, and the precise locations of administrative boundary lines are difficult to identify; entering these areas could lead to arrest, imprisonment, or fines. U.S. government employees are prohibited from traveling to these areas, and the U.S. government cannot provide emergency services there.

  4. SAP Concur Blog

    2025 SAP Concur Innovation Award Winners Announced: L'Oréal, Weatherford Among Honorees

    SAP Concur announced the 2025 Innovation Award winners at Fusion 2025, including L'Oréal Groupe, Weatherford, UST, Coca-Cola, E.ON, and Mayekawa. L'Oréal Groupe automated user provisioning between HR and expense systems using SAP BTP, reducing data integration time from 48 hours to 4 hours. Weatherford increased monthly expense reports from 1,300 to over 4,500, saving more than $17 per report and reducing T&E operation costs by 26%. Mayekawa reduced its finance team's annual workload by over 12,000 hours. Amex GBT became the first TMC to offer content through the Hotel Connector on the new Concur Travel platform.

Mar 12Wed
  1. SAP Concur Blog

    SAP Concur Delivers Joule AI Copilot and Amex Integration at Fusion 2025

    SAP Concur announced multiple product innovations at Fusion 2025, including embedding generative AI copilot Joule into Concur Travel and Concur Expense. Joule in Concur Expense is expected to be generally available in Q2 2025, helping employees prepare expense reports and answer questions. Joule in Concur Travel is currently in the Early Adopter Care program and can assist with planning offsite meeting locations. SAP Concur expanded its partnership with American Express with a real-time authorization data capability where Amex Corporate Card purchases automatically generate expense entries, starting with meals. One-third of SAP Concur customers use the Amex corporate card.

Mar 6Thu
  1. US Travel Advisories

    U.S. State Department Issues Djibouti Travel Advisory: Level 2 Exercise Increased Caution

    The U.S. Department of State issued a travel advisory for Djibouti at Level 2 (Exercise Increased Caution) due to terrorism risk. Terrorists may attack with little or no warning, targeting tourist locations, transportation centers (airports), government buildings, markets and shopping malls, hotels, clubs and restaurants, places of worship and schools, parks and public areas, major sporting and cultural events, and hospitals. The advisory also states that travel to areas bordering Eritrea should be reconsidered due to border tensions.

  2. US Travel Advisories

    U.S. State Department Updates Djibouti Travel Advisory: Level 2, Eritrea Border at Level 3

    The U.S. Department of State updated its Djibouti travel advisory, removing the crime indicator and adding a Level 3 Reconsider Travel advisory for the border area with Eritrea. Djibouti overall is at Level 2 (Exercise Increased Caution) due to terrorism risk. Terrorists may attack with little or no warning, targeting tourist locations, airports, government buildings, markets, hotels, restaurants, places of worship, schools, parks, and hospitals. U.S. citizens should reconsider travel within 10 miles of the Eritrea border, and U.S. government employees are prohibited from traveling after dark in that region.

Mar 4Tue
  1. SAP Concur Blog

    REAL ID Deadline Nears: New ID Rules for U.S. Domestic Flights

    The U.S. REAL ID federal compliance deadline is May 7, 2025. Congress passed the REAL ID Act in 2005 to implement the 9/11 Commission recommendation to set minimum security standards for identification such as driver's licenses; state-issued IDs from non-compliant states will no longer be accepted by federal agencies such as TSA. Compliant IDs are generally marked with a star, and travelers can verify their state's status via the Department of Homeland Security's REAL ID page. Travelers without a REAL ID can still fly domestically using other acceptable identification, including a U.S. passport, passport card, DHS trusted traveler cards such as Global Entry, permanent resident card, or an e…

  2. SAP Concur Blog

    Ardent Report: AI-Fueled AP Automation Reshapes Expense Management

    The annual AP trends and predictions report from Ardent Partners, sponsored by SAP Concur, shows that 74% of AP departments planned to use artificial intelligence in some way by the end of 2024, a record-high adoption rate. AI and AP automation are improving invoice processing, fraud detection, forecasting, and cash flow management while freeing AP staff to focus on exceptions. The report also notes that AI risks must be addressed through governance and security controls, and that geopolitical conflicts and tariffs could raise prices and inflation, increase global invoicing complexity, and disrupt supply chains. It predicts that 80% of routine tasks will be handled by AP automation within t…

  3. SAP Concur Blog

    Mastering Budget Categories for Better Financial Management

    The article outlines the basic framework of business budget categories: operating expenses (OpEx) versus capital expenses (CapEx), and fixed versus variable costs. OpEx covers payroll and benefits, facilities, materials and supplies, sales and marketing, administrative costs, travel and representation, professional services, and technology, and directly affects net income; CapEx is capitalized on the balance sheet and depreciated over time. The article notes that categorized budgeting improves financial transparency and control, helps surface overspending and inefficiencies, and supports forecasting and resource allocation. It also describes how SAP Concur solutions can automatically import…

  4. SAP Concur Blog

    Business Expenses: How to Manage Them Efficiently

    The article covers types of business expenses and management practices. Expenses fall into fixed, variable, and periodic categories, with a distinction between operating expenses (OpEx) and capital expenditures (CapEx): OpEx is accounted for in the year it occurs and deducted from gross profit, while CapEx is depreciated over years as a long-term asset. Effective expense management supports cash flow management, profitability, tax compliance, and decision-making. The article offers six best practices: implement an expense tracking system, categorize and prioritize expenses, conduct regular expense audits, set a budget, embrace automation, and encourage employee accountability. It notes that…

  5. SAP Concur Blog

    Evolving CFO and Operations Manager Roles: Cross-Functional Collaboration and AI Skills

    The article notes that CFO and operations manager roles are changing and blurring, with both more deeply involved in overall business strategy. Survey data shows 52% of CFOs see a risk that costs can rise quickly and 41% say cost controls become more technically challenging as companies grow; 57% of CFOs are investing heavily in growth strategies despite economic concerns, 63% say investing in cutting-edge technologies is critical to success, yet only 4% say they have strong knowledge of AI. The article says CFOs need strategic communication, technological fluency, change management, and cross-functional leadership, while operations managers need technology-driven process optimization, stra…

  6. SAP Concur Blog

    Survey: How Finance Professionals Would Use Time Saved by Automation

    A recent SAP Concur survey shows that if given an extra hour a day, finance professionals would most likely invest in career growth, strengthen leadership skills, and keep up with AI and finance technology. 60% would take an online professional development course, 17% would build relationships with peers outside finance, 16% would take on a stretch project, and 7% would seek mentorship and feedback. On leadership, 45% want to use tech to boost employee engagement and retention, 34% want best practices for managing hybrid teams, 34% want new ways to motivate their team, and 25% want to use tech to support duty of care. On AI, 50% want to learn how AI is used in finance, 39% would attend a we…

  7. SAP Concur Blog

    Paid Receipts: Importance and Best Practices for Efficient Management

    The article covers the definition and management of paid receipts. A paid receipt is the record confirming payment for goods or services, and an itemized receipt typically includes the date and time of purchase, specific items, quantities and amounts, unit price and total costs, taxes paid, total amounts paid, and payment method. Receipts fall into four categories: paper, digital, emailed, and point-of-sale. Paid receipts are critical for tax compliance, budgeting and financial planning, dispute resolution, and business reporting. Manual management faces challenges including high receipt volume, lack of standardization, lost or damaged paper receipts, and time consumption. Best practices in…

Mar 3Mon
  1. US Travel Advisories

    U.S. State Department: Portugal Travel Advisory Remains Level 1

    The U.S. Department of State reissued its Portugal travel advisory after a periodic review, maintaining it at Level 1, which advises exercising normal precautions in Portugal. Recommendations include enrolling in the Smart Traveler Enrollment Program (STEP) to receive travel alerts and make it easier to be located in an emergency; preparing a backup plan for emergency situations; reviewing the Traveler's Checklist; visiting the CDC page for the latest travel health information; and strongly recommending buying insurance before travel and checking with the travel insurance provider about evacuation assistance, medical insurance, and trip cancellation coverage.

Feb 18Tue
  1. SAP Concur Blog

    SAP Concur 2024 Recap: Travel and Expense Management Updates

    SAP Concur recapped its major 2024 updates to travel and expense (T&E) management solutions. User experience updates include integration with SAP Cloud Identity Services, the SAP Fiori horizon theme, a redesigned home page, a refreshed Concur Invoice interface, and expansion of the new Concur Travel standard edition. Process and approval updates include a generative AI-enabled request assistant, quick request, hotel itemization in ExpenseIt, an invoice payment manager with virtual cards, and adding Trainline to the Concur TripLink hub. Security and data insights updates include PGP key replacement, SAP Analytics Cloud data templates, an IBM Cognos 11.2.4 interface upgrade, and new Concur Tr…

Feb 6Thu
  1. SAP Concur Blog

    Podcast: Tapping HR Expertise to Enhance Your T&E Program

    In the SAP Concur Conversations podcast, Philippe Dutkiewicz, co-owner of HR Campus, and HR consultant Philipp Brunner talk with Jeanne Dion, Vice President of the Value Experience team at SAP Concur, about collaboration between travel and expense (T&E) management and human resources (HR). HR is responsible for payroll, benefits, duty of care, employee data, and corporate policies, all closely related to T&E. Employees want T&E programs to offer flexibility, ease of expense submission, and peace of mind about following processes. The article recommends simplifying processes, using AI for conversational expense reports, and showing or hiding T&E policy in real time based on user actions. Dut…

  2. SAP Concur Blog

    SAP Concur Podcast: How IT Strategy Supports Corporate Travel and Expense Management

    The SAP Concur Conversations podcast features Joaquín Buscarons, IT enterprise architect at ESTEVE, an international pharmaceutical company based in Spain, speaking with Jeanne Dion, Vice President of the Value Experience team at SAP Concur, about the strategic role of IT. The discussion covers cloud computing, evolving job descriptions, the importance of pilot projects, and how technology supports business objectives. ESTEVE uses one-to-two-month pilot projects to test new technologies and has begun hiring digital experience specialists.

Feb 4Tue
  1. SAP Concur Blog

    How to Manage Unused Flight Tickets in Corporate Travel

    A SAP Concur blog post notes that industry research shows organizations lose as much as 10% of their annual travel budget on unused tickets. The article analyzes two common scenarios—airline cancellations and business changes—and recommends advance notice requirements, regular travel reviews, detailed change logs, and continuous tracking of ticket expiration dates. It also suggests working with a travel management company (TMC) or using a corporate card program to track unused tickets and refund opportunities, and emphasizes that automation technology can help with refund recovery, compliance, and reducing administrative costs.

  2. SAP Concur Blog

    How to Classify Corporate Expenses for Efficient Financial Management

    A SAP Concur blog post explores the importance of corporate expense classification for financial management and tax compliance. It distinguishes capital expenditures from regular business expenses, fixed versus variable expenses, operational versus administrative expenses, and regular versus extraordinary expenses. The article recommends maintaining detailed and accurate records, training employees on receipt retention, separating business and personal spending, and using automated expense management solutions to optimize classification, reduce errors, detect fraud, and monitor policy compliance.

Feb 3Mon
  1. SAP Concur Blog

    Business Travel Bookings Increased 3% for Domestic Flights, 6% for International Flights in 2024

    SAP Concur analyzed domestic and international air travel bookings in Concur Travel from January 1 to December 31, 2024, comparing airfare and travel volume to the same period in 2023. Results show domestic travel volume up nearly 3% year over year and international travel volume up nearly 6%. July saw the largest domestic booking increase at 11%, while December saw the largest international increase at 16%. Average domestic airfare remained elevated compared to 2023, peaking at $597 in March and dropping to $540 in August. International airfare was flat in the first half and accelerated in the second half, rising 11% in December.

Jan 23Thu
  1. SAP Concur Blog

    Digital Transformation in Public Sector Travel & Expense: A Guide to Change Management

    A SAP Concur blog post explores digital transformation of travel and expense (T&E) management in the public sector. A GovTech study found that approximately 60% of employees identify legacy infrastructure and lack of automation as significant operational barriers. The article notes non-compliant expenses are estimated at roughly 29% of annual T&E spend, and modern T&E solutions can increase policy compliance rates by 32%. It provides a change management framework including impact assessment, strategic foundation, and leadership support, and cites success cases from Booz Allen Hamilton, the University of Alabama, Cardinal Health, and others.

Jan 22Wed
  1. MCT Tourism Statistics

    2024 Domestic Tourism Data: 5.615 Billion Trips, 5.75 Trillion Yuan in Spending

    The Ministry of Culture and Tourism released 2024 domestic tourism data. According to sample survey results, domestic trips reached 5.615 billion in 2024, up 14.8% year over year; total domestic tourism spending reached 5.75 trillion yuan, up 17.1% year over year. Urban residents made 4.370 billion domestic trips, up 16.3%, while rural residents made 1.245 billion trips, up 9.9%. By quarter, Q3 had the highest number of trips at 1.512 billion, up 17.2% year over year.

Jan 15Wed
  1. SAP Concur Blog

    Effortless Travel and Expense Management Now Available Within Microsoft Teams

    SAP Concur announced the integration of Concur Travel and Concur Expense with Microsoft Teams. Users can access travel plans and expense approval functions directly within Teams, including sharing travel plans during meetings, sending flight details via chat so colleagues can book directly, and approving expense reports on mobile. SAP Concur says the move aims to embed travel and expense management tools into employees' daily work platform to improve efficiency and employee satisfaction.

  2. SAP Concur Blog

    Concur Travel Becomes the First Booking Tool to Offer ISO 14083-assured Emissions Data

    SAP Concur announced that the new Concur Travel has become the first online booking tool to integrate emissions calculations assured to the ISO 14083 standard, made possible through a partnership with Thrust Carbon. ISO 14083 provides a single, globally recognized framework for calculating greenhouse gas emissions across all transportation modes and aligns with climate initiatives such as the EU's Corporate Sustainability Reporting Directive (CSRD). CSRD mandates emissions reporting for over 50,000 companies globally starting in 2025. The GBTA 2024 Sustainability Benchmark found an average sustainability maturity score of 1.3 out of 5 across 241 assessed organizations.

Jan 14Tue
  1. SAP Concur Blog

    Digital Transformation in Aerospace, Defense, and Government Contracting: How T&E Modernization Imp…

    A SAP Concur blog post explores digital transformation of travel and expense (T&E) management in the aerospace, defense, and government contracting industry. Research suggests inefficiencies in T&E management can lead to as many as 20% of expense reports being delayed or lost, heightening the risk of triggering Defense Contract Audit Agency (DCAA) audit issues. An IDC report found 90% of decision-makers see room to improve spend controls. The article recommends modern T&E solutions with FedRAMP moderate certification, multi-factor authentication, and encrypted data transmission, and emphasizes change management best practices.

  2. SAP Concur Blog

    What Energy & Utility Companies Are Getting Wrong About T&E Management — And How Digital Transforma…

    A SAP Concur blog post notes that 72% of energy and utility companies still rely on manual processes for travel and expense (T&E) management. Industry research shows 45% of sector leaders are prioritizing advanced T&E solutions to address evolving regulatory requirements, while 41% are focusing on supporting sustainability initiatives. Digital T&E management can achieve a 54% reduction in travel booking time, 43% improvement in expense report processing, and 50% acceleration in reimbursement cycles. The article also discusses FERC compliance requirements and change management strategies.

  3. SAP Concur Blog

    The Hidden Costs of Outdated T&E Systems in Higher Education — Why Digital Transformation is the Ke…

    An SAP Concur article notes that higher education institutions often face inefficiencies and compliance risks due to outdated T&E systems. A survey shows that 67% of U.S. business travelers in higher education feel business travel is key to career advancement, and 94% have experienced travel cutbacks. Modern T&E solutions can streamline processes, reduce costs, and improve faculty and staff experience.

  4. SAP Concur Blog

    Finance Leaders: Business Travel + Expense Management Trends

    SAP Concur experts predict 2025 business travel and expense management trends: organizations will expect more from every travel dollar, AI will handle more work, TMCs will continue consolidating, content fragmentation will slow, and NDC benefits will emerge. CFO priorities include growth, AI adoption, ESG integration, cybersecurity, and talent management. Surveys show 76% of travelers enjoy travel and 67% see it as career-critical.

  5. US Travel Advisories

    U.S. State Department: North Macedonia Travel Advisory at Level 1, Exercise Normal Precautions

    The U.S. Department of State issued a travel advisory for North Macedonia at Level 1, Exercise Normal Precautions. It advises reading the country information page; if deciding to travel, enrolling in the Smart Traveler Enrollment Program (STEP) to receive alerts and make it easier to be located in an emergency; reviewing the Country Security Report for North Macedonia; visiting the CDC page for the latest travel health information; preparing a contingency plan for emergencies; and reviewing the Traveler's Checklist.

Jan 9Thu
Dec 26Thu
  1. MCT Tourism Statistics

    MCT: 6,129 Star-Rated Hotels Passed Data Review in Q3 2024

    China's Ministry of Culture and Tourism (Market Management Department) published the Q3 2024 national star-rated tourist hotel statistical survey report. It says 6,129 star-rated tourist hotels had their data approved by provincial culture and tourism authorities in Q3 2024. The report covers overall conditions, regional conditions, conditions in 50 key tourist cities and year-on-year comparisons, with attached operating and average-indicator tables. Provinces and cities with a reporting rate below 60% are excluded from specific rankings.