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Jul 17Thu
  1. SAP Concur Blog

    SAP Concur study: business traveler, travel manager and CFO comfort levels with AI

    SAP Concur's seventh annual Global Business Travel Survey found 88% of global business travelers are comfortable using AI-powered automation for some elements of business travel, rising to 94% among U.S. travelers. Gen Z (95%) and millennials (91%) show the highest comfort. 44% are comfortable with AI re-booking before a trip and 39% with AI curating options during initial booking. 67% of CFOs believe employees may use AI to falsify travel expenses, and 55% expect AI approvals to catch more errors and fraud than their teams currently do.

Jul 1Tue
  1. China Tourism News

    China Tourism Academy: 2024 Outbound Tourist Satisfaction Index at 80.06

    The China Tourism Academy released the 2024 Chinese Outbound Tourist Satisfaction Research Report on June 26. The report shows China's outbound tourist satisfaction index was 80.06 in 2024, remaining in the "satisfied" range all year, with narrowing regional and quarterly differences. Due to factors including international passenger flights, the global supply chain recovery, inflation-driven price rises in many places and frictions in bilateral and multilateral relations, satisfaction with overseas accommodation, dining, attractions, value for money and public services saw downward fluctuations versus the same period. The report says resident friendliness, refreshed destination offerings, s…

Jun 26Thu
  1. SAP Concur Blog

    SAP Concur Annual Survey: 2025 Business Travel Budgets Rise but Policies Tighten

    SAP Concur released its seventh annual Global Business Travel Survey, covering 3,750 business travelers across 24 markets, 700 travel managers across seven markets, and 600 CFOs across six markets. The findings show 89% of travelers, 93% of travel managers, and 90% of CFOs expect travel budgets to increase or stay the same this year, yet 69% of travel managers say budgets do not reflect business travel's importance and 81% of CFOs agree budget limits prevent employees from traveling as needed. Meanwhile, 87% of travelers report their company cut back on previously allowed items over the past 12 months, including overnight stays, business class, and non-client travel.

Jun 18Wed
  1. Amadeus Newsroom

    Amadeus and UN Tourism Report: Central and Eastern Europe Emerges as New Travel Frontier

    Amadeus and UN Tourism jointly released the Travel Insights 2025: Focus on Europe report, based on Amadeus Navigator360 data. Among the top 30 tourism destinations, Azerbaijan was the fastest growing with a 26% increase in air bookings, while Kazakhstan grew 7% and the Czech Republic 6%. Classic destinations still dominate, with the top ten booked destinations in Europe accounting for 70.9% of all trips from May 2024 to April 2025, led by Spain, the UK, Italy, France, and Germany. Western Europe hotel occupancy rose from 67% to 68%, with ADR increasing from $198.32 to $204.24; Northern Europe occupancy rose from 73% to 75%, with ADR from $197.77 to $200.74. Worldwide passenger traffic to Eu…

Jun 3Tue
  1. SAP Concur Blog

    SAP Concur Report: CIO-CFO Partnership Can Accelerate Company Growth

    SAP Concur released its 2025 CFO Insights report, surveying 350 finance leaders, 115 IT leaders, and 115 HR leaders across eight countries. It found 58% of IT leaders want more regular cross-functional meetings with C-level colleagues; 43% rank phishing and social engineering among their top three vulnerabilities; 57% want finance to prioritize cybersecurity in planning and 51% want higher security budgets; 59% of finance leaders plan to increase cybersecurity budgets. IT leaders also seek CFO support on digital transformation (54%) and IT ROI metrics (43%), and cite conflicting departmental priorities (57%) and unclear roles (49%) as collaboration barriers.

May 30Fri
  1. MCT Tourism Statistics

    China's Ministry of Culture and Tourism Releases 2024 Statistical Bulletin on Culture and Tourism D…

    China's Ministry of Culture and Tourism released its 2024 statistical bulletin on May 30, 2025. At end-2024, there were 347,000 culture and tourism units with 4.631 million employees. Domestic trips reached 5.62 billion, up 14.8% year on year, with domestic spending of 5.8 trillion yuan, up 17.1%. Inbound visits totaled 131.902 million, up 60.8%, including 26.94 million foreign visitors, up 95.5%; mainland residents made 122.792 million outbound trips, up 41%. There were 64,616 travel agencies with revenue of 565.77 billion yuan, and 7,716 star-rated hotels with revenue of 155.73 billion yuan, an average room rate of 371.7 yuan per night, and an average occupancy rate of 49.2%.

May 28Wed
  1. SAP Concur Blog

    SAP Concur: How Finance Leaders Are Responding to Tariffs, Inflation, and Economic Uncertainty

    A SAP Concur blog post aggregates surveys on how finance leaders are responding to tariffs, inflation, and economic uncertainty. It cites data showing 59% of business leaders say tariffs will negatively affect their organizations and 85% say tariffs have affected their planning; just 2 in 5 business leaders came into the year feeling prepared for market disruptions; and 37% of finance leaders cite geopolitical tensions as a top external challenge in 2025, up from 11% last year. It also discusses scenario modeling, AI-driven top-down forecasting, cost pass-through strategies, and supply chain adjustments, citing Gartner data that 48% of CFOs were considering supply chain adjustments.

Apr 29Tue
  1. SAP Concur Blog

    SAP Concur Data Shows Increased Business Travel Spending in 2024

    SAP Concur analyzed 2024 expense transaction data and found higher business travel spending than the previous year. Domestic air travel volume for business trips rose 3% year over year, while international travel volume increased nearly 6%. Total expense transactions increased 13% year over year, with an average transaction of $102. Lodging, ground transportation, and meals saw the highest transaction increases at 17%, 16%, and 13% respectively. Average transaction amounts remained largely flat, with lodging falling from $140 to $136 and air rising from $425 to $438. On average, 15-20% of expense reports contain non-compliant spend.

Apr 23Wed
  1. MCT Tourism Statistics

    China Ministry of Culture and Tourism: 1.794 Billion Domestic Trips in Q1 2025

    China's Ministry of Culture and Tourism released Q1 2025 domestic tourism data. Domestic trips reached 1.794 billion, up 26.4% year over year, with urban residents at 1.318 billion trips (+22.4%) and rural residents at 476 million trips (+39.2%). Total domestic tourism spending reached 1.80 trillion yuan, up 18.6%, with urban spending at 1.48 trillion yuan (+14.8%) and rural spending at 0.32 trillion yuan (+39.6%).

Apr 14Mon
  1. SAP Concur Blog

    SAP Concur Report: CFO and CHRO Collaboration Could Drive Business Growth

    SAP Concur released its 2025 CFO Insights report, surveying 350 finance leaders, 115 HR leaders, and 115 IT leaders. 81% of CFOs believe they are the primary drivers of growth. 48% of finance leaders see attracting and retaining talent as one of the most important factors in driving growth. 83% of HR leaders prioritize improving employee experience, but 38% say they lack appropriate resources. 42% of CHROs want to work more closely with finance leaders on compensation and benefits strategies. 99% of HR leaders have updated travel policies, and 51% enhanced travel safety protocols.

Apr 7Mon
  1. SAP Concur Blog

    SAP Concur: CSR and Business Travel Sustainability

    A SAP Concur blog post examines corporate social responsibility (CSR) in business travel and expense management. It cites a Morgan Stanley survey in which more than 80% of companies see financial opportunities aligned with sustainability goals and 79% expect higher revenue. SAP Concur's 6th Annual Global Business Travelers Research Report found 27% of employees would decline a business trip due to environmental impact or inability to choose sustainable options. The article also notes 36% of travel managers struggle to meet sustainable travel expectations without adequate budgets, and about 27% of business travelers say their company cut back on allowing them to pay more for sustainable opti…

  2. SAP Concur Blog

    2025 Accounts Payable Automation Trends Report: Key Takeaways

    A SAP Concur blog post summarizes the Accounts Payable Automation Trends research study it sponsored, conducted by The Institute of Financial Operations and Leadership (IFOL). The report shows 52% of AP professionals now spend fewer than ten hours per week processing invoices, down from 62% a year earlier; manual entry of invoices into ERP or accounting systems dropped to 60%, from 85% in 2023. However, 64% of respondents still cite stress from outdated processes as their biggest hurdle, and 40% point to strained vendor relationships. AI adoption remains limited, with only 7% of respondents using AI for spend management, though 40% are considering adoption within the next year.

Mar 31Mon
  1. SAP Concur Blog

    Business Travel Trends: Adapting Your Corporate Travel Program for Success

    A SAP Concur blog post summarizes business travel trends and challenges. Research shows 42% of travel managers anticipated company directives to cut travel costs within the year; 88% of travelers reported significant travel disruptions and 74% felt unsafe on a trip; 61% of businesses without integrated travel and expense solutions are likely to move to a connected system within two years; and 34% of travel managers need better training to benefit from AI-powered tools. The article also notes 44% of travelers would refuse a trip over safety concerns, and 95% of travelers are open to using AI-fueled technology for business travel booking.

  2. SAP Concur Blog

    Actionable Strategies for IT Leaders to Drive Growth and Enhance Cybersecurity

    A SAP Concur blog post for IT leaders outlines strategies including using AI for operational efficiency, strengthening cybersecurity through cross-functional collaboration, and optimizing IT policies for vendor management and data privacy. Citing the 2025 CFO Insights global survey, it says IT leaders' main observed AI benefits include increased operational efficiency (46%), better data insights and analytics (42%), and improved decision-making (38%). On cybersecurity, 71% of IT leaders feel 'somewhat prepared' to respond to increased cyberattack risk, while only 26% say they are 'very prepared'; 43% rank phishing and social engineering attacks as a top-three vulnerability.

Mar 24Mon
  1. SAP Concur Blog

    Survey: CFOs Prioritize Cost Optimization for 2025 Growth

    SAP Concur released its third CFO Insights report, based on a survey of 350 CFOs and senior finance leaders across eight countries from December 2024 to January 2025. 69% of finance leaders cite optimizing costs and efficiency as the top goal for growth, with 58% turning to automation and AI. 94% say AI has helped improve decision-making, and 73% say AI has positively impacted cost and risk reduction. Top external challenges cited are worsening economic conditions (41%), geopolitical tensions (37%), and supply chain constraints (32%).

Feb 3Mon
  1. SAP Concur Blog

    Business Travel Bookings Increased 3% for Domestic Flights, 6% for International Flights in 2024

    SAP Concur analyzed domestic and international air travel bookings in Concur Travel from January 1 to December 31, 2024, comparing airfare and travel volume to the same period in 2023. Results show domestic travel volume up nearly 3% year over year and international travel volume up nearly 6%. July saw the largest domestic booking increase at 11%, while December saw the largest international increase at 16%. Average domestic airfare remained elevated compared to 2023, peaking at $597 in March and dropping to $540 in August. International airfare was flat in the first half and accelerated in the second half, rising 11% in December.

Jan 22Wed
  1. MCT Tourism Statistics

    2024 Domestic Tourism Data: 5.615 Billion Trips, 5.75 Trillion Yuan in Spending

    The Ministry of Culture and Tourism released 2024 domestic tourism data. According to sample survey results, domestic trips reached 5.615 billion in 2024, up 14.8% year over year; total domestic tourism spending reached 5.75 trillion yuan, up 17.1% year over year. Urban residents made 4.370 billion domestic trips, up 16.3%, while rural residents made 1.245 billion trips, up 9.9%. By quarter, Q3 had the highest number of trips at 1.512 billion, up 17.2% year over year.

Jan 14Tue
  1. SAP Concur Blog

    Finance Leaders: Business Travel + Expense Management Trends

    SAP Concur experts predict 2025 business travel and expense management trends: organizations will expect more from every travel dollar, AI will handle more work, TMCs will continue consolidating, content fragmentation will slow, and NDC benefits will emerge. CFO priorities include growth, AI adoption, ESG integration, cybersecurity, and talent management. Surveys show 76% of travelers enjoy travel and 67% see it as career-critical.

Dec 26Thu
  1. MCT Tourism Statistics

    MCT: 6,129 Star-Rated Hotels Passed Data Review in Q3 2024

    China's Ministry of Culture and Tourism (Market Management Department) published the Q3 2024 national star-rated tourist hotel statistical survey report. It says 6,129 star-rated tourist hotels had their data approved by provincial culture and tourism authorities in Q3 2024. The report covers overall conditions, regional conditions, conditions in 50 key tourist cities and year-on-year comparisons, with attached operating and average-indicator tables. Provinces and cities with a reporting rate below 60% are excluded from specific rankings.

Dec 24Tue
  1. MCT Tourism Statistics

    MCT: China's Travel Agencies Reached 62,766 in Q3 2024

    China's Ministry of Culture and Tourism (Market Management Department) published the Q3 2024 national travel agency statistical survey report. As of Sept. 30, 2024, there were 62,766 travel agencies nationwide in Q3, with a data review completion rate of 92.75%, and 27 regions above the national level. The report discloses domestic, inbound and outbound market data: domestic tourism organized 34.6922 million person-trips and 107.1058 million person-days; inbound tourism outreach 597,100 person-trips and 2.2694 million person-days; outbound tourism organized 3.7302 million person-trips and 18.5487 million person-days.

Nov 19Tue
  1. SAP Concur Blog

    Research Shows Public Sector Faces Challenges Modernizing Travel & Expense Management

    SAP Concur published a blog on November 19, 2024, citing Wakefield Research to reveal challenges public sector organizations face in travel and expense management. Data shows 29% of healthcare organizations still rely on manual data entry, higher education institutions spend 64 days processing vendor payments, 38% of state and local government T&E solutions fail to meet regulatory requirements, 99% of aerospace and defense contractors face security mandates but nearly a third of systems fall short, and 100% of energy and utilities organizations face new security mandates but 34% acknowledge current solutions are inadequate.

  2. SAP Concur Blog

    SAP Concur Executives Predict 2025 Travel & Expense Trends

    SAP Concur published a blog on November 19, 2024, with executives predicting 2025 travel and expense trends. Predictions include: slowing inflation will increase travel opportunities; early caution will bolster greater trust in generative AI; finance leaders will collaborate across the C-suite to implement emerging technology; TMC consolidation will continue, while airlines and travelers reap the benefits of NDC. The article cites the 2024 SAP Concur Global Business Travel Survey, which found 95% of business travelers would consider using AI-powered automation to support their tasks.

Nov 12Tue
  1. SAP Concur Blog

    SAP Concur and FT Series: Accelerate Decision-Making with Financial Storytelling

    The third article in the SAP Concur and Financial Times series explores how data-backed financial storytelling can help CFOs fulfill their responsibilities. Citing the SAP Concur CFO Insights report, it notes significant shifts in CFO priorities within a year: 33% of CFOs surveyed in 2023 said their organization was investing in cutting-edge technologies like AI, rising to 63% in 2024; while monitoring market conditions dropped from 57% to 20% as a priority. 57% of CFOs said their company is investing heavily for growth. The article suggests using visuals, AI tools, and tailoring messages to audiences to improve financial communication.

  2. SAP Concur Blog

    SAP Concur and FT Series: Making Sustainability Progress Measurable

    The second article in the SAP Concur and Financial Times series explores how companies can make sustainability progress measurable through technology. It notes that hundreds of sustainability regulations and initiatives have been established globally, and companies face pressure to shift from a shareholder model to a stakeholder model. According to the 2024 SAP Concur Global Business Travel Survey, around 29% of business travelers and 33% of travel managers said their company is more focused on increasing sustainable travel options than meeting employee flexibility expectations or cutting travel costs. The article emphasizes that data collection and analysis are key to measuring sustainabil…

  3. SAP Concur Blog

    SAP Concur and FT Series: The Right Tools to Fast-Track Growth

    The first article in the SAP Concur and Financial Times series explores how innovation trends in enterprise software design and user experience can accelerate company growth. It notes that AI is creating opportunities to personalize work, psychology and behavioral science are making software more intuitive, and a human-centric approach leads to better design. Jen Moyse, VP of Product and Head of UX at SAP Concur, says great user experience helps users get through tasks easily, accurately, and quickly. The article also discusses AI adapting processes, behavioral science shaping interactions, and fostering productivity through research.

Nov 11Mon
  1. PhocusWire All News

    PhocusWire Presents the Hot 25 Travel Startups for 2025

    PhocusWire has released its Hot 25 Travel Startups for 2025, featuring companies from Africa, Asia Pacific, the Middle East, the UK, the US, and India. Despite a slowdown in travel startup funding, these companies continue to reimagine travel processes. About 10 startups use artificial intelligence. According to Phocuswright data, travel startup funding dropped to $5.2 billion in 2023, an almost 10-year low; Q3 2024 funding is at $4.2 billion, on track to match 2023 levels. In 2024, B2B funding overtook B2C for the first time, accounting for 51% of total funding as of Q3 2024.

Oct 28Mon
  1. SAP Concur Blog

    SAP Concur Podcast: How AI is Shaping the Future of Financial Professionals

    The SAP Concur Conversations podcast explores how AI is transforming financial functions and elevating the work of financial professionals. Guest Nathanael L'Heureux (Chief Solutions Ambassador at Oversight) notes that AI and machine learning can automate mundane tasks, enhance fraud detection, and work in tandem with human expertise. The podcast discusses how financial professionals can become 'AI champions' in their organizations and what skills will be crucial. The conversation emphasizes that AI is a tool requiring human guidance and suggests finance professionals learn AI tools, choose appropriate technologies, and become thought leaders.

  2. SAP Concur Blog

    SAP Concur Podcast: Transforming Financial Functions and Elevating Professionals with AI

    SAP Concur published an article on how AI is transforming financial functions and elevating professionals, based on a podcast conversation with Nathanael L'Heureux, Chief Client Officer at Oversight. The article notes that the finance industry faces challenges of less talent entering, older generations retiring, and more demands on those who stay, with up to 80% of finance work estimated to be manual. AI can automate this work but requires human guidance. The article suggests using existing tool frameworks to evaluate AI technologies and becoming an AI thought leader.

Oct 21Mon
  1. MCT Tourism Statistics

    MCT: China Domestic Trips Reach 4.237 Billion in First Three Quarters of 2024

    China's Ministry of Culture and Tourism released sample survey data for domestic tourism in the first three quarters of 2024. Domestic trips reached 4.237 billion, up 15.3% year on year, while total domestic tourism spending reached RMB 4.35 trillion, up 17.9%. Urban residents made 3.270 billion trips and rural residents 967 million. By quarter, Q3 trips reached 1.512 billion, up 17.2% year on year.

Oct 7Mon
  1. SAP Concur Blog

    SAP Concur Report: 2024 Business Spending Trends

    SAP Concur released its 2024 Business Spending Trends report based on early 2024 spend data. The top seven employee spending categories remained unchanged from 2023, with Other/Miscellaneous at 32.04%, Air 17.67%, Lodging 17.36%, Meals 12.14%, Ground Transportation 5.72%, Entertainment 4.54% and Office 2.48%. Since 2019, the average transaction cost for Other has jumped 57% and Miscellaneous 47%. The report also cites research showing 90% of employees noticed their company cutting back on flexible travel options and 64% saw increased focus on pre-travel approval. 2023 data shows a 17% increase in claims with missing receipts, a 29% increase in spend for such claims, and a 10% increase in ex…

Sep 2Mon
  1. MCT Tourism Statistics

    MCT Releases Q2 2024 National Star-Rated Hotel Statistics Report

    The Market Regulation Department of China's Ministry of Culture and Tourism published the Q2 2024 national star-rated tourist hotel statistical survey report on September 2, 2024. Four Excel attachments accompany the report, covering national star-rated hotel operating performance overall and by star rating, plus the same breakdowns for 50 key tourism cities. No specific figures appear in the body text; the data is contained in the attached spreadsheets.

  2. MCT Tourism Statistics

    MCT Releases Q2 2024 National Travel Agency Statistics Report

    The Market Regulation Department of China's Ministry of Culture and Tourism published the Q2 2024 national travel agency statistical survey report on September 2, 2024. Five Word attachments accompany it, covering survey reporting status, domestic tourism organized and received, inbound tourism received through overseas liaison, outbound tourism organized, and regional rankings of travel agency organization and reception indicators. No specific figures appear in the body text.

Aug 30Fri
  1. MCT Tourism Statistics

    MCT Releases 2023 Statistical Communiqué on Culture and Tourism Development

    The Finance Department of China's Ministry of Culture and Tourism released the 2023 Statistical Communiqué on Culture and Tourism Development on August 30, 2024. At end-2023 there were 56,275 travel agencies, with full-year revenue of RMB 444.27 billion and operating profit of RMB 3.74 billion. There were 8,253 star-rated hotels, with full-year revenue of RMB 160.9 billion, an average room rate of RMB 370.8 per room-night, and average occupancy of 50.7%. There were 15,721 A-level scenic areas, receiving 5.75 billion visits and generating RMB 406.87 billion in tourism revenue. Domestic trips reached 4.89 billion, up 93.3% year on year, with total domestic tourist spending of RMB 4.9 trillion…

Aug 26Mon
  1. SAP Concur Blog

    SAP Concur Survey: Higher Education Travel Faces Flexibility and Budget Pressures

    SAP Concur's Global Business Travel Survey, commissioned through Wakefield Research and now in its sixth year, focused specifically on higher education for the first time. The global survey covered 3,750 business travelers in 24 markets. Among higher education respondents, 67% of U.S. business travelers consider business travel essential for career growth; 94% experienced cutbacks in travel flexibility over the past year, with 34% reporting cuts to authorizing remote work during personal travel and 21% noting restrictions on adding personal travel to business trips; 85% were forced to take unanticipated actions due to unexpected circumstances in the past 12 months, including canceling or re…

Aug 19Mon
  1. SAP Concur Blog

    SAP Concur Survey: Safety and Sustainability Shape Business Travel

    SAP Concur released its 2024 Global Business Travel Survey of 3,750 business travelers in 24 markets and 600 travel managers in six markets. 44% of travelers would consider declining a trip over destination safety concerns, 35% over political or social concerns and 33% over transport-mode safety. 39% of travel managers said geopolitical safety concerns will make their job harder over the next 12 months, and 37% said duty of care is hard without full trip visibility. Only 23% of travelers said their company requires use of its booking tool. On sustainability, 27% would decline a trip over environmental impact, up from 23% in 2023.

Jul 10Wed
  1. SAP Concur Blog

    Industry leaders on maximizing AI ROI

    SAP Concur's CFO Insights Series article 'Solving the ROI Puzzle' combines research and finance-leader input on how businesses can measure and maximize AI returns. It says 51% of finance leaders are investing in AI, and measuring ROI requires understanding the challenges of defining returns, using nontraditional performance indicators, and recognizing long-term human benefits. It cites McKinsey's estimate that about 75% of generative AI's total value comes from customer operations, software engineering, R&D, and marketing and sales.

Jul 9Tue
  1. SAP Concur Blog

    SAP Concur survey: how AI could transform business travel

    SAP Concur's Global Business Travel Survey found 88% of business travelers globally took unanticipated steps in the past 12 months due to unexpected challenges, with 38% spending extra time on the road and 36% incurring extra expenses. 64% of travel managers want AI to automate at least some responsibilities, and 95% of business travelers would consider AI-powered automation. The survey also found 95% of Gen Z and 92% of millennial travelers are uncomfortable using AI-enabled booking tools, versus 83% of Gen X and 68% of baby boomers.

Jun 26Wed
  1. SAP Concur Blog

    The connection between T&E tools and organizational productivity

    A SAP Concur blog post cites survey and IDC analysis data on how travel and expense (T&E) tools affect productivity. IDC's analysis of select SAP Concur customers found the time needed to book a trip fell 54% with Concur Travel, employees completed expense reports 43% faster with Concur Expense, and reimbursement time was cut in half. The post says organizations adopting SAP Concur solutions saw a 48% reduction in user time costs, saving about $777,000 annually in travel- and expense-related costs.

Jun 25Tue
  1. SAP Concur Blog

    2024 accounts payable automation trends report: key takeaways

    An accounts payable automation trends study sponsored by SAP Concur and conducted by IFOL found 52% of AP professionals now spend fewer than ten hours per week processing invoices, down from 62% a year earlier; manual invoice entry into ERP or accounting systems fell to 60% from 85% in 2023. 64% of respondents cited stress from outdated processes as their biggest hurdle, and 40% pointed to strained vendor relationships. Only 7% currently use AI for spend management, but 40% are considering adoption within the next year.

  2. SAP News Concur Search

    SAP Concur research reveals five challenges for business travel in 2024

    SAP Concur's survey of 3,750 travelers and 600 travel managers identifies five challenges for business travel in 2024: 88% of travelers were forced to make last-minute changes due to unexpected delays, cancellations, or re-routing, and 80% add booking buffers; safety and political or social concerns are top reasons travelers decline trips; the trade-off between sustainability and cost; unequal access to travel opportunities; and the need for AI solutions and education.