Fundamentals in travel for agentic AI: security, data, and financial control
Trainline CTO Mike Hyde discussed the potential of agentic AI at TravelTech Show, emphasizing the importance of fundamentals like security, data, and financial control. He imagined Trainline with 3,000 engineers (mostly agents), requiring new security systems. Trainline has seen 10-20% productivity gains and is moving toward more comprehensive automation.