Skip to content
中文Subscribe

#酒店

Today0items
Aug 22Sat
  1. Hospitality Technology

    CPK Plans 1,000 Automated Kiosks Nationwide

    California Pizza Kitchen (CPK) has partnered with T-ROC Global to deploy up to 1,000 automated retail machines nationwide over the next three years, targeting high-traffic locations such as airports, universities, hospitals, and hotels. The kiosks use Turbo-chef cooking technology to deliver a CPK pizza in about 90 seconds. T-ROC will handle operations, replenishment, and maintenance, with an initial rollout of clusters of at least 20 units across 30 major U.S. markets.

Aug 21Fri
  2. Hotel Dive Feed

    4 AI-Powered Hotel Search Tools Launched in 2026

    As travelers increasingly use AI for trip planning, hotel groups including Marriott, IHG, and Wyndham have launched conversational search tools in 2026. Some tools debuted on ChatGPT, others on websites and apps. Hilton's generative AI concierge is still in beta. These tools are part of a broader push in hotel technology strategy.

  3. Skift Feed

    Hilton's CEO on Why the Fundamentals Still Win in the AI Era

    In an interview ahead of Skift Global Forum 2026, Hilton President and CEO Christopher Nassetta argues that AI changes the gatekeeper but not the fundamentals of winning guests. His thesis: delivering reliable, friendly stays generates positive reviews that feed into AI models, while Hilton builds its own AI capabilities (Hilton AI Planner) and a proprietary tech stack to control the recommendation layer. He frames Hilton's 28-brand portfolio and Hilton Honors as the right architecture for a fragmenting market, and points to renewed midweek business travel from SMBs broadening demand beyond luxury, signaling healthier, more durable growth. He also emphasizes culture as a competitive input a…

  4. TravelDaily China

    Marriott CEO: AI Can Bypass OTAs, But Not Hotels

    Marriott CEO Anthony Capuano said AI agents may weaken OTAs' intermediary value, but hotels have a moat by controlling the stay experience. Marriott is undergoing a multi-billion-dollar tech upgrade replacing PMS, CRS, and loyalty platforms, potentially enabling AI agents to connect directly.

  5. IHG Newsroom

    IHG Hotels & Resorts Debuts IHG Racquet Cruiser at 2026 US Open

    IHG Hotels & Resorts, the official hotel and loyalty program of the US Open Tennis Championships, returns for its eighth year with the new IHG Racquet Cruiser, a complimentary premium motorcoach that transports fans from Arthur Ashe Stadium to select IHG hotels in Manhattan. Onboard experiences include Prince St. Pizza slices, express facial treatments, post-match replays, device charging, Wi-Fi, and surprise gifting. The popular Watermelon Slice cocktail also returns to the IHG Racquet Bar. IHG One Rewards members can enjoy additional perks and exclusive experiences.

  6. Hospitality Technology

    HotelData.com H1 2026 Report Highlights Divided US Market and GOP Margin Gains

    HotelData.com's H1 2026 Profitability Performance Report, based on financial data from 5,000 U.S. properties on Actabl's ProfitSword platform, reveals overall GOP margin expanded 3.6 percentage points year-over-year to 44.9%, reaching 47.2% in Q2. Luxury properties led with ADR up 10.1%, RevPAR up 15.9%, and GOP margin up 4.0 points to 38.6%. Economy was the only chain scale with falling RevPAR (-2.7%) despite highest occupancy gain (+4.6 points), as ADR dropped 9.3%. June, boosted by FIFA World Cup, saw strongest rate environment with ADR +11.4% and RevPAR +13.1%.

  7. Hospitality Technology

    GuestCentric and HOVR Deploy Interactive Video Across 865 Hotel Booking Engines in Single-Morning R…

    Hotel booking technology provider GuestCentric and interactive video platform HOVR have announced a strategic partnership that activated HOVR's video engagement technology across 865 independent hotel booking engines in a single morning. The deployment was achieved through a single master integration, requiring zero code or manual setup from individual hotel staff. The interactive video is merged with GuestCentric's AI-powered booking engine, providing real-time personalization and dynamic upselling, designed to increase direct booking conversion rates and average booking value.

  8. Hospitality Technology

    Hospitable Launches Business Dashboard to Deliver Prescriptive Action Recommendations for STR Hosts

    Hospitable, a property management platform for short-term rentals, has launched its Business Dashboard, replacing passive reporting screens with a personalized command center. The dashboard features an 'Opportunity Center' that analyzes account performance, listing settings, and market trends to deliver prioritized prompts, such as advising low-occupancy properties to activate dynamic pricing or suggesting early check-in upsell modules. It also consolidates daily arrivals, departures, turnovers, and maintenance alerts, and dynamically scales recommendation logic based on portfolio complexity.

  9. Hospitality Technology

    The Venetian Resort Launches App with Real-Time Comps and Blue-Dot Indoor Wayfinding

    The Venetian Resort Las Vegas has launched its new Venetian Rewards App, integrating real-time casino management system (CMS) point redemptions with property-wide indoor navigation. The app allows loyalty members to view point balances instantly, track tier progression, and execute direct point-to-comp conversions. It features blue-dot indoor wayfinding across the property's multi-million-square-foot footprint, guiding guests to casino floor, restaurants, meeting spaces, and entertainment venues. The app also includes gamification elements and mobile check-in/check-out workflows.

  10. Hilton Stories RSS

    Maximizing Hilton Honors Points at All-Inclusive Resorts

    Hilton Honors helps members redeem points seamlessly at all-inclusive resorts, with reward stays starting at 51,000 points. Redemptions include accommodations, dining, drinks, and more, with no blackout dates, waived resort fees, and Fifth Night Free for elite members. The article highlights several all-inclusive resorts in Mexico and the Caribbean, such as Hilton Cancun Mar Caribe All-Inclusive Resort starting at 100,000 points per night, Hilton Vallarta Riviera All-Inclusive Resort at 80,000 points, and resorts in Curaçao and Punta Cana at 98,000 points.

Aug 20Thu
  1. Hotel Dive Feed

    Global Hotel Construction Pipeline Hits Record in Q2 2026, US Leads

    According to Lodging Econometrics, the global hotel construction pipeline reached a record 15,976 projects (about 2.4 million rooms) in Q2 2026, up 0.7% year-over-year. The US led with 5,975 projects, followed by China with 3,588. Brand conversions hit a record 2,927 projects, up 12%, and luxury and upper upscale segments also reached record highs.

  2. Sabre Newsroom

    Sabre appoints Derek Sharp to lead Lodging, Ground and Media business

    Sabre has appointed Derek Sharp as Senior Vice President of Lodging, Ground and Media, effective September 8. He will focus on deepening supplier relationships, enhancing customer engagement, and expanding content quality and choice. Sabre's hotel-related revenue grew 11% year-over-year in Q2, reflecting progress in lodging content and adoption. The company is investing in its marketplace to offer broader travel options and better connectivity for agencies and suppliers.

  3. Skift Feed

    Travelodge CEO Exits After Mishandling of Sexual Assault Case

    UK budget hotel group Travelodge announced CEO Jo Boydell has stepped down following months of pressure over its handling of a sexual assault case. The case involved a man obtaining a female guest's key card by falsely claiming a relationship. CFO Ray Reidy is interim CEO. New safety measures include requiring explicit guest permission for extra keys and a UK-wide deadbolt audit.

  4. Skift Feed

    Taj Brings Staff Back to Dubai Hotels as Others Stay Wary of Q4

    Indian Hotels Company (IHCL) is bringing back staff to its Dubai hotels as business levels strengthen. Taj Dubai has maintained occupancy in the high-70% range over the past two months, while Taj Exotica grew from 36% in June to 50% in July and is forecast to exceed 60% in August. However, other operators like Gates Hospitality remain cautious, extending unpaid leave and expecting no Q4 recovery.

  5. PhocusWire All News

    Radisson Hotel Group's AI transformation: Price match boosts direct bookings

    Velit Dundar, VP of Global E-commerce at Radisson Hotel Group, shared insights on AI transformation in an interview with PhocusWire. The price match feature launched in July automatically detects lower rates on OTAs and matches them on Radisson's website, resulting in a +19% uplift in direct-channel conversion. In collaboration with Google Cloud and Accenture, generative AI automates ad creation and localization across 30+ languages, leading to a +22% increase in ad-driven revenue, +35% increase in return on ad spend, and +50% productivity improvement for media teams. AI has also nearly halved time-to-hire. Dundar emphasizes that AI should enhance rather than replace human hospitality, and…

  7. PhocusWire All News

    How AI is Quietly Rewriting Hospitality Job Descriptions

    As AI moves from experimental to essential, hospitality is creating new roles like 'AI operations lead'. Apartment operator Bob W received hundreds of applications for such a role. The EU AI Act requires organizations deploying AI to ensure staff have sufficient AI literacy. Industry experts say hospitality is in 'year one' of AI transformation, needing cross-functional talent.

  8. TripVivid

    Pullman Mogan Mountain Hotel Opens

    On August 18, the Pullman Mogan Mountain Hotel officially opened, becoming the first international chain hotel in the core scenic area of Mogan Mountain. The project has a total investment of approximately 320 million yuan, covering about 78 mu, with a total construction area of 18,000 square meters, including 35 resort villas and 137 guest rooms, equipped with a large outdoor infinity pool, pet park, indoor children's playground, and more.

  9. TravelDaily China

    1 Hotels Sanya Exit: The Premium Challenge for Sustainable Luxury Brands

    The 1 Hotels property in Haitang Bay, Sanya, has been rebranded to Conrad after five years, as owner Sunshine Insurance signed with Hilton. The article argues that 1 Hotels' sustainability narrative failed to command a premium in China's resort market, compounded by asset-light operations, independent systems, and oversupply. The event reflects that brand changes are a normal part of asset repricing in the existing stock era, with system capabilities as the key moat.

  10. Hospitality Technology

    Inside Zaxbys Tech Stack Overhaul

    Zaxbys CTO Mike Nettles has been overhauling the tech stack since 2021, replacing all legacy systems in five years. The company has over 1,000 locations, with 70% of transactions at the drive-thru. Partnering with Hi Auto, they deployed voice AI, piloted at 25 stores, integrated with POS and kitchen display systems to improve operations.

  11. Hotel Dive Feed

    Marriott Appoints New Chief Information Security Officer

    Marriott International has appointed Daniel Dubowski as senior vice president and chief information security officer. Dubowski previously served in the same role at Hertz and will report to Marriott CIO Naveen Manga. Manga said Dubowski's experience in cybersecurity and risk programs will help strengthen trust, resilience, and security across Marriott's global enterprise.

  12. Hospitality Technology

    Panera Shifts Loyalty Strategy to Tiered, Choice-Based Rewards Model

    Panera Bread is overhauling its loyalty strategy, transforming the MyPanera program into a flexible, points-based rewards model. In the new program, members earn 10 points for every $1 spent and can redeem points for menu items, from 250 points for a free bagel up to 2000 points for an entree. The program introduces three tiers: MyPanera, MyPanera+, and MyPanera+ Sip Club subscription.

Aug 19Wed
  1. Hospitality Technology

    Built Different: How Restaurant Design is Evolving in a Tech-Heavy World

    Post-pandemic, restaurant design is diverging: some brands focus on hyper-efficiency, while others create experience-driven spaces. ChangeUp's survey shows only a few restaurant brands rank in the top 50 for experience, including In-N-Out Burger and Cheba Hut. Cheba Hut maintains large dining rooms emphasizing human interaction, with 60% of sales from in-store. The industry trend suggests restaurants must choose a clear identity to avoid friction from mixing models.

  2. Skift Feed

    GMH Podcast: Net Unit Growth Metric May Mislead Hotel Strategy

    Skift's Good Morning Hospitality podcast discusses hotel industry success metrics, suggesting net unit growth may be the wrong measure. It also covers Minor International's planned $1 billion hotel REIT, Google's acquisition of Spirit Airlines reservation data for AI recommendations, and the rise of creator travel content affecting traveler trust.

  3. Hotel Dive Feed

    How Hotels Leverage Experiences and Partnerships to Drive Loyalty

    Marriott International's SVP of Global Partnerships, Lucy Werner, shared that consumers increasingly value experiences over points. Marriott offers VIP event access via Bonvoy Moments and partners with sports organizations like F1, NFL, and Visa. Additionally, partnerships with Uber and Starbucks enhance customer engagement. Future plans include unattended retail and invite-only events for high-net-worth individuals.

  4. Hotel Dive Feed

    Marriott's Luxury Collection Debuts Expedition Series Focused on Cultural Immersion

    Marriott International's Luxury Collection launched The Luxury Collection Expeditions, featuring 10 itineraries and experiences including Private Tailored Journeys, Day Discoveries, and Residencies & Collaborations. Led by local experts, these immerse guests in culture, cuisine, and nature. The inaugural collection spans North America, Europe, Asia, and the Caribbean, including Japan, Italy, Spain, and more.

  5. Hospitality Technology

    Actabl and Reeco Partner to Bring ProfitSword Forecast Intelligence into AI-Powered Hotel Procureme…

    Actabl, a hotel operations software provider, and Reeco, an AI-powered procurement platform, announced a strategic partnership to connect ProfitSword business intelligence with procurement financial controls, enabling automated spend evaluation and approvals before purchase orders. The integration uses real-time forecast data to dynamically adjust budgets, prevent overruns, and automate GL coding, reducing AP friction. This addresses the disconnect between forecasting and procurement in hotel finance, improving operational efficiency.

  6. PhocusWire All News

    CEO Spotlight: Harman Singh Narula of Canary Technologies

    Canary Technologies co-founder and CEO Harman Singh Narula spoke with PhocusWire about the company's near-decade journey, the rise of AI, and hotel technology stack orchestration. Narula emphasized that as AI intelligence and inference layers become widespread, Canary's moat lies in orchestration, helping hoteliers coordinate systems, and focusing on execution, deployment, and maintenance to ensure technology delivers real ROI.

  7. Meadin Research

    Global Hotel Brand Communication Report (Greater China) July 2026

    Meadin Academy released the July 2026 Top 200 Global Hotel Brands (Greater China) ranking. Summer slow travel, family study tours, and heat-avoidance trips boosted county accommodation markets. InterContinental Hotels Group performed well, occupying four of the top five spots. Kyriad Hotel saw significant month-on-month index growth. Hotel group indices slightly rose, with Peninsula Hotels leading gains.

  9. IHG Newsroom

    Holiday Inn Express Launches World's First Breakfast Pillow

    Holiday Inn Express in Australia and New Zealand has launched the world's first Breakfast Pillow, with built-in speakers playing breakfast sounds as white noise to help guests sleep. The pillow offers four tracks inspired by Australians' most comforting breakfast sounds. The experience is available from August 19 to November 30, 2026.

  10. TripVivid

    Guangzhou Zhengjia Maofeng Bay Resort to Invest 4 Billion Yuan

    On August 10, Zhengjia Group disclosed plans for Maofeng Bay Resort. Located in Baiyun District, Guangzhou, the project involves a total investment of 4 billion yuan, covering 630 mu, themed 'Five Thousand Years of China', with nine core venues, two hotels, and over 80 outdoor businesses. The first phase is expected to operate by end of 2027.

  11. TravelDaily China

    GEO: The Next Traffic Opportunity for State-Owned Hotel Groups

    The article discusses the importance of Generative Engine Optimization (GEO) for state-owned hotel groups. As AI becomes a decision-making tool for consumers, hotels need to optimize content to be recommended by AI. State-owned hotels have unique history and culture that traditional OTAs struggle to showcase, but AI can provide narrative content. Recommendations include establishing GEO roles, setting content standards, and using structured data to gain an early advantage in AI recommendations.

  13. Hospitality Technology

    Yanolja Cloud Rolls Out Multi-Agent AI Concierge Globally

    Yanolja Cloud Solution announced the global expansion of its AI Concierge for Hotel Operations to the U.S., Thailand, Malaysia, and Africa, following a pilot in over 1,000 properties in India. The system uses eight specialized AI agents, deeply integrated with PMS, to execute tasks like housekeeping and payments, potentially saving 8 hours of manual labor per day for a typical 25-room property.

  14. Hospitality Technology

    Operto Launches Tools to Counter OTA Brand Hijacking

    Operto launched a property-level assessment tool and AI marketing agent to counter OTA brand hijacking. Data shows 75% of branded hotel searches feature competing OTA ads, with properties competing against an average of nine third-party sites, resulting in an estimated 8% loss in direct bookings. The AI agent monitors and counter-bids automatically.

Aug 18Tue