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Aug 18Tue
  1. Hotel Dive Feed

    Plans advance for a proposed JW Marriott hotel in downtown Phoenix

    Developer LaPour Partners is advancing plans to convert a 19-story office tower in downtown Phoenix into a 340-room JW Marriott. The proposed JW Marriott Downtown Phoenix at the mixed-use Arizona Center will feature a resort-style pool, outdoor event venues, food and beverage concepts, a fitness center, and 15,000 square feet of meeting space. The project aims to address demand for luxury hotels and benefits from demand drivers including the Phoenix Convention Center and Arizona State University Downtown Phoenix campus.

  2. Hospitality Technology

    The $293M Pipeline Glitch Hiding in Hotel ERPs

    Ottimate, an AP automation platform, flagged over $293 million in duplicate invoices across hotel accounts in the past year. The root cause is that standard ERP filters rely on exact string matching, failing to catch variations, and data silos and sync latency in multi-property environments allow duplicates to slip through. Solutions include AI-driven fuzzy matching, event-driven architecture, and machine learning to enable straight-through processing, compressing invoice cycles to 3.4 days.

  3. Hotel Dive Feed

    Hotel Q2 Earnings: RevPAR Gains and AI Initiatives Lead Trends

    In Q2 2026, hotel companies saw widespread RevPAR gains, partly driven by the FIFA World Cup and luxury travel demand. Marriott, Hilton, and Hyatt raised full-year outlooks. Development activity was strong, with IHG, Choice, and Wyndham reporting notable openings and conversions. AI adoption accelerated, with IHG and Wyndham launching ChatGPT-powered search tools. Caesars accepted a go-private offer, while MGM evaluated a sale proposal.

  4. Hospitality Technology

    Hotel Advertising Needs Better Tech Infrastructure, not Bigger Budgets

    Dan Ciocoiu, Head of Advertising Solutions at Amadeus, argues that ineffective hotel advertising stems from poor data connectivity, not creativity or budget. By combining historical data with forward-looking travel intelligence like flight booking data and origin market trends, hotels can better target travelers. Millennium Hotels used Demand360 market insights to achieve a 9% YoY increase in brand.com revenue. Additionally, AI is becoming a key discovery channel, with 36% of travelers using AI for travel discovery and 42% for trip planning.

  5. Hospitality Technology

    You’re Losing 30% of Your Linens. You Just Can’t See It

    Hotels lose up to 30% of their linen inventory annually through wear and tear, theft, and lack of inventory control. RFID technology provides real-time, automated visibility, helping hotels precisely track linen location and status, reducing losses. Hotels using RFID can achieve 98%-99% inventory accuracy and reduce linen loss by up to 20%. A five-star hotel in Marseille, France, reduced linen management labor costs by two-thirds after adopting RFID.

  6. Accor News & Stories

    Fairmont Debuts in Thailand with Opening of Fairmont Bangkok Sukhumvit

    Fairmont Hotels & Resorts, in partnership with Asset World Corp (AWC), announced the opening of Fairmont Bangkok Sukhumvit, marking Fairmont's first hotel in Thailand. Located in Bangkok's Sukhumvit neighborhood, the hotel features 416 guestrooms and 58 suites, offering dining, wellness, meetings, and events. The design incorporates Thailand's botanical heritage, with seven dining venues including rooftop concepts and an underground entertainment venue. Over 2,000 square meters of event space includes a grand ballroom. The hotel is designed to LEED Gold standards, emphasizing sustainability.

  7. PhocusWire All News

    Mad Monkey Aligns Social Media Strategy with How Guests Travel

    Mad Monkey, a hostel operator, targets young travelers on extended trips through Southeast Asia who are unlikely to return. The company uses social media as a demand-generation strategy, with a creator ecosystem, Takeovers program, branded group trips, and redesigned loyalty to keep travelers engaged during their journey. Managing social in-house, it has grown to 50,000 Instagram followers and over 1 million monthly organic reach.

  10. Hospitality Technology

    The Future of Hospitality Depends on Connected Guest Experiences

    Hotels have digitized the guest journey, but systems often operate independently, fragmenting the experience. The next competitive advantage lies in connecting all technologies and touchpoints into a seamless, unified guest experience. AI delivers its greatest value within a connected ecosystem, and hotels should focus on integrating existing systems to enhance brand consistency and personalization.

  11. Hospitality Technology

    The Architectural Case for Vertical AI in Hospitality

    Generic horizontal AI often fails in hospitality due to lack of domain knowledge, while vertical AI starts from hotel data and operations, excelling in data, integration, and interface layers. Through canonical data models, multi-property data reconciliation, and role-based interface design, vertical AI improves adoption and reduces hallucination risks. IT leaders should evaluate vendors on data lineage, legacy integration, and autonomy boundaries.

Aug 17Mon
  1. Hotel Dive Feed

    Alum CEO on why he's betting on luxury hospitality in college towns

    Alum is a new luxury hospitality concept focused on college towns, founded by David Vialli and backed by Derek Jeter. Its first property is in Tuscaloosa, Alabama, near the University of Alabama, with groundbreaking scheduled for September. Alum offers a members' club and condo-hotel, targeting alumni, donors, and sports fans, filling a gap in upscale lodging in college towns.

  3. Skift Feed

    Saudi Arabia, Egypt Lead Middle East's Hotel Construction Boom

    Despite demand disruption from the U.S.-Iran war, Middle East hotel construction hit a record: 724 projects and 178,003 rooms under construction in Q2, up 11% and 10% year-over-year. Saudi Arabia leads with 387 projects, Egypt has a record 167. Developers bet on structural growth, with major operators concentrating 90% of pipelines in Saudi, Egypt, and Turkey.

  5. Hospitality Technology

    Digitizing the Operational Backbone: The Next Frontier in Restaurant Performance

    The article notes that while hospitality has invested in customer-facing tech, back-office operations like purchasing, inventory, invoicing, and labor planning remain manual. Digitizing the operational backbone through integrated purchasing, inventory, AP automation, and daily insights can significantly improve margins. The author emphasizes that intelligence lies in connected data flows, enabling managers to act before issues hit the P&L.

  7. TripVivid

    Impression Dahongpao Signs Impression Jianzhou Project

    Impression Dahongpao's wholly-owned subsidiary Impression Culture & Tourism signed a contract for the upgrade and operation of the Impression Jianzhou project in Wuyishan. Total investment is 40-45 million yuan, with Impression Culture & Tourism contributing 25 million yuan for hardware upgrades, securing a ten-year exclusive operation right and an annual guaranteed revenue of 4 million yuan. The project is tentatively named 'Wuyi Guanwu' and is expected to be operational within the year.

  8. IHG Newsroom

    IHG One Rewards Partners with Live Nation Asia

    IHG One Rewards announced a partnership with Live Nation Asia across Greater China, offering members exclusive travel experiences in Hong Kong and Taiwan markets, including hotel stays paired with select concerts, member-exclusive ticket giveaways, and promotions. This aims to combine live entertainment with hotel loyalty, providing value beyond traditional stays.

  9. TripVivid

    Fuzhou Changle Xianying Palace Maritime Silk Road Cultural Tourism Upgrade Project Approved

    On August 13, the 'Maritime Silk Road' cultural tourism upgrade project of Changle Xianying Palace was approved for filing. The palace was originally built in 1138 during the Song Dynasty and rediscovered in 1992 during the construction of Changle Airport. Over 50 clay statues were unearthed with butterflies flying around, earning it the name 'Butterfly Palace'. Covering 30 mu, it consists of a new above-ground palace and an ancient underground palace, operated by Xianying Palace Scenic Area Tourism Development Company.

Aug 15Sat
  1. Hospitality Technology

    JINYA Ramen Bar Prepares Tech Stack for 200+ Units

    JINYA Ramen Bar plans to expand to over 200 locations, currently having 80 (soon 85). The company deployed handheld tableside payment devices, reducing the payment process from 20 steps to 4, improving table turnover. It is also piloting an AI auto-attendant to handle incoming calls, reducing front-of-house pressure. The VP of IT emphasized the importance of data integration and clean data, and plans to implement natural-language ordering via AI.

  2. Hospitality Technology

    80-Unit Chain Tech-Proofs Stack for 200+ Locations

    JINYA Ramen Bar, an 80-unit chain, is preparing its technology for expansion to over 200 locations. The company deployed handheld tableside payment devices, reducing the payment process from 20 steps to 4, improving table turnover. It is also piloting an AI auto-attendant to handle incoming calls, reducing front-of-house pressure. The VP of IT emphasized the importance of data integration and clean data, and plans to implement natural-language ordering via AI.

Aug 14Fri
  1. Hotel Dive Feed

    Radisson Hotel Group Launches B2B Extended Stay Program for Corporate Clients

    Radisson Hotel Group has launched a new extended stay platform called Long Stays by Radisson Hotels, designed to capture growing demand from corporate clients across global markets. The B2B offering provides standardized rates, booking conditions, and commission structures, removing the need to negotiate individual agreements, making long stay bookings easier to buy, manage, and experience. Chief Commercial Officer Gianni Di Fede said the move aims to win and service long-stay business at scale while strengthening customer loyalty. Other hotel news this week includes an Extended Stay America executive retirement and approval for a $2 billion resort in Puerto Rico.

  2. Skift Feed

    How Net Unit Growth Drove Hotel Industry Brand Proliferation

    Skift analysis explains why major hotel groups operate around 200 brands, driven by the net unit growth (NUG) metric. In the asset-light model, parent companies collect fees per room while third parties fund construction, so adding rooms efficiently converts to profit. With market saturation, brand proliferation becomes a growth tool; franchise 'area of protection' clauses typically shield only one brand, prompting parents to launch sister brands to add rooms in the same market. The strategy traces to Quality Inns' 1980 segmentation and Marriott's 1983 Courtyard, but has shifted from consumer-driven to growth-metric-driven.

  3. IHG Newsroom

    IHG Hotels & Resorts Expands LINE MINI App in Thailand and Taiwan

    IHG becomes the first hotel group to launch its own LINE MINI App in Thailand and Taiwan, following last year's Japan launch, accelerating its regional digital strategy. The app integrates booking for over 7,000 hotels, IHG One Rewards membership and management, with exclusive launch campaigns. LINE has 195 million monthly active users in Asia, including 56 million in Thailand and 22 million in Taiwan.

  4. Skift Feed

    How The Boca Raton Fared After Dropping the Waldorf Astoria Name

    The Boca Raton, a 200-acre Florida resort owned by BDT & MSD Partners, removed its Waldorf Astoria flag in 2021 and rebuilt demand generation, technology, and operating expertise in-house. With roughly $450 million in renovations and about 200 added rooms, the resort shifted from group-heavy business to high-income leisure travelers, pushing average daily rate to about $980 from ~$390 pre-pandemic. Private members' club revenue grew to $92 million, 21% of total revenue.

  5. Hilton Stories RSS

    Hilton Named No. 1 Best Workplace in Latin America

    Hilton has been named the No. 1 Best Workplace in Latin America by Great Place to Work for 2026, marking its first top ranking after three consecutive years as the region's best hospitality workplace. Hilton employs over 26,000 team members across 300+ hotels in Latin America and the Caribbean, with a pipeline of 150 additional hotels creating more opportunities.

  7. Hospitality Technology

    Stayntouch Partners with Paradise in a Box to Automate Curated Local Amenity Upsells

    Stayntouch announced a strategic integration partnership with Paradise in a Box, a Hawaii-based gift company representing over 40 local artisan makers. The integration embeds curated Hawaiian gift boxes into Stayntouch's mobile check-in and kiosk workflows, enabling automated upselling and fulfillment across digital and physical arrival channels. Hotels can offer white-label co-branding options and streamline procurement for VIP amenities, boosting pre-arrival ancillary revenue without adding administrative workload.

  8. Hospitality Technology

    PPDS Launches Philips Unite LED 3000 Series dvLED Displays for Hospitality

    PPDS has launched the Philips Unite LED 3000 Series, its most accessible 16:9 direct-view LED (dvLED) range, designed to lower the cost barrier for enterprise-grade LED video walls in hotels, bars, restaurants, and event venues. The series offers four pixel pitch configurations, high refresh rates, IP54 durability, and energy-efficient common cathode technology, making it a viable alternative to LCD arrays with lower total cost of ownership.

  9. Skift Feed

    Minor Delays Plan for $1 Billion Hotel REIT

    Minor International has delayed its planned hotel REIT listing on the Singapore Stock Exchange due to macroeconomic uncertainty, particularly inflation, interest rates, and geopolitical risk. The REIT, valued at roughly $1 billion, was originally expected to launch around mid-2025. Despite the delay, Minor reaffirmed its growth targets of 15-20% annual profit growth through 2028 and expanding its portfolio from 636 to 850 hotels by 2029.

Aug 13Thu
  2. Hotel Dive Feed

    How Hotels Can Prepare for Hurricane Season

    The article advises hotels to conduct annual property inspections before hurricane season, focusing on roofs, windows, AC units, and exterior doors to identify maintenance issues and avoid costly losses, ensuring hotels remain operational during and after storms.

  4. TripVivid

    Huatian Hotel Adds 40 Million Yuan Guarantees for 5 Subsidiaries

    On August 12, Huatian Hotel announced providing a total of 40 million yuan in joint liability guarantees for five wholly-owned and controlled subsidiaries, each applying for working capital loans from Bank of China Hunan Branch. Huatian Life, Huatian Trade, and Hotel Management Company each received 10 million yuan, while Shaoyang Huatian and Yiyang Huatian each received 5 million yuan. The guarantees are within the 600 million yuan limit approved by shareholders. As of the announcement date, the company's total outstanding guarantees were 407 million yuan, accounting for 30.39% of net assets.

  6. TripVivid

    Lijiang Co. H1 Net Profit 133 Million Yuan

    On August 10, Lijiang Co. released its semi-annual report. H1 revenue was 419 million yuan, up 10.95% year-on-year; net profit attributable to shareholders was 133 million yuan, up 40.5%. The Maoniuping cableway has been suspended since March 4 for technical renovation, with a new cableway expected to operate in 2028. Performance and hotel business indicators all achieved year-on-year growth.

  7. TripVivid

    Jin Jiang and SMG LIVE Launch Phantom of the Opera Co-branded Packages

    Recently, Jin Jiang and SMG LIVE reached a strategic cooperation, with 12 Jin Jiang Radisson hotels launching Phantom of the Opera co-branded packages (room + tickets). The Shanghai Jin Jiang Hotel has a whole floor transformed into a 'Phantom Immersive Aesthetic Landmark'. Jin Jiang Hui and 'On Stage' membership systems now have mutual benefits, supporting points redemption for performance rights.

  9. TripVivid

    Fliggy Hotel Business Grows for Four Consecutive Quarters

    On August 12, Fliggy released hotel business data showing high growth for four consecutive quarters. From April 2026 to date, average daily fulfilled room nights grew about 50% YoY, with early August growth approaching 70%. Growth benefits from deep integration with Taobao App, with 88VIP users driving significant impact. In June, deduplicated MAU grew over 30% YoY.